Substitution Problem in Workflow settings

Hi,
We are trying for automatic forwarding of work item from one sap user Inbox to other sap user Inbox using substitution in workflow settings. I am getting work items in both users Inboxes. My requirement is work item should appear in substituted users Inbox. Please suggest.
Thanks in advance,
Ganga Bhavani.
Edited by: Ganga Bhavani Bhimavarapu on Aug 14, 2008 1:23 PM

Hi Bhavani,
Refer below links
http://themisto.jupiter.txstate.edu/fastrain/content/pt-30b_sbwp_workflow%20inbox%20substitution_sapgui/cc/html/index.htm
http://help.sap.com/saphelp_nw2004s/helpdata/en/d5/581ee8d56f1247bf34cfcd66d16d81/frameset.htm
http://www.sap-press.com/downloads/h950_preview.pdf
https://www.sdn.sap.com/irj/sdn/nw-bpm?rid=/webcontent/uuid/10ff0453-ae33-2a10-7984-9d8df609d8f9
Regards,
Syf
Edited by: syfulla shaik on Aug 14, 2008 5:19 PM
Edited by: syfulla shaik on Aug 14, 2008 5:21 PM
Edited by: syfulla shaik on Aug 14, 2008 5:28 PM

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Yes, this is the way it is supposed to work. I think it is even documented specifically that substitutions are not "chained", but right now I am too lazy/busy to find the documentation for you.
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I don't think there's any standard functionality for preventing you from forwarding a work item you received as a substitute. It would contradict with the whole concept I believe. When you are a substitute you are filling in for someone, which means you should be able to do whatever the other person would be able to do.
Better solution: tell them you'll force them to use Windows Vista on a PC with 1 GB of RAM unless they quit forwarding everything. That ought to put the FOA (fear of administrator) in them.

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