Successfully posted Journal Voucher but no Journal Entry created

Hi All,
Today our customer experiences a case mentioned in the subject, she has chacked the status is already "Closed" in the Journal Voucher. But there is no Journal Entry created for that Journal Voucher. Is there any explanation for this?
Thanks,
Alvin

Hi,
Kindly run the following select query :
Select * from OJDT T1 WHERE T1.[BatchNum] = 'xx'
where 'xx' is the voucher number and check if it displays any result.
If there are no results, please log a support ticket on SAP Portal to get the issue investigated.
Regards,
Jitin
SAP Business One Forum Team

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