Suggestions to improve TV viewing experience

Hi. Couple thoughts to improve the Xfinity TV viewing experience 1- It would be nice for the service to default to your favorite channels.2- Closed captioning is not easily accessible, taking 4 remotes steps. A shortcut on the remote would be nice CHeersMike

tankbiz30 wrote:
Hi. Couple thoughts to improve the Xfinity TV viewing experience
1- It would be nice for the service to default to your favorite channels.
2- Closed captioning is not easily accessible, taking 4 remotes steps. A shortcut on the remote would be nice
CHeers
Mike
Apologies for the delay in responding and thanks for your feedback.
For closed captioning access, try the below:
While viewing a program, tap the down arrow button on your remote to show playback controls, including a shortcut to turn your captions on and off.
http://customer.xfinity.com/help-and-support/cable-tv/x1-closed-captioning

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