Super drive not accepting disk

iMac mid 2010 27in has suddenly stopped accepting disks in the superdrive. Disk gets pulled in but not caught and spit out about a second later.

try an System Management Controller (SMC) reset.
Shut down the computer.
Unplug the computer's power cord.
Wait fifteen seconds.
Attach the computer's power cord.
Wait five seconds, then press the power button to turn on the computer.

Similar Messages

Cd drive not accepting disks

every time i insert a disk, the computer makes a clicking noise and ejects it. any ideas?

Have you tried zapping the PRAM or repairing permissions?

SuperDrive not accepting disks

Hi, my MBP Mid 2012 super drive is not accepting disks.
The disks enters 99% (photo)
But 3 to 4 seconds later is ejected.
My computer is still under warranty, but the problem that here in my Country there no direct Apple support (Just resellers).
What can I do with this?
Thanks in advance
Martin
Edit -1: I checked disk utility and 'SuperDrive" is greyed out. Also tried to reset the SMC but nothing happend.
Message was edited by: Turner.Martin

New Update, I took my computer and put it on my backpack and something weird is moving inside the Drive. That could be the problem. I think that on Monday im taking the computer to an AASP.
My question is, do they accept my warranty status (The apple one)? And, how much time will it take? I use this Mac for work
Martin

Combo drive not pulling disks in: feels like something is in

I have this problem its about my combo drive, it doesn't take disk in any more. The mechanism that pulls the cd in is no longer working. cds wont go in when inserted more than 1/2 of the cd. I cant push the cd in any further, it feels like there is something in side blocking. The last time the drive worked was a few months back. I ejected a cdrw from the drive. the cdrw was damaged. the metallic layer on the disk came off. since than the drive will not accept disks.

Hopefully it's not seriously damaged.
Keeping my fingers crossed.
-kay

Super drive not working

super drive not working

Hello bikeros,
Thanks for using Apple Support Communities.
If you're having issues with the optical drive on your Mac, then please follow the troubleshooting found in the article below.
Get help with the slot-loading SuperDrive on your Mac computer - Apple Support
Take care,
Alex H.

IMac superdrive not accepting disks

I have a 3.2 GHz Intel Core i3 iMac that will not accept CDs or DVDs. When I attempt to load a CD/DVD the disk gets stuck half way in, as if there was a disk already in the superdrive (which there isn't, having checked in finder, disk utility, etc). I have tried resetting the SMC but without any success. Is this (yet another) faulty drive or does anybody have any other fixes?
Thanks

If it will Not accept any disks AND there is definitely not one already in it, it has unfortunately died. I would recommend if you are not under Warranty, getting an External USB DVD/CD writer from a name brand such as LG from Amazon.com or such for about $30 US. Much cheaper than Apple's and works fine.

Super Drive Not Functioning. Hardware? Software?

CDs will not open. When I try a DVD I get a message that says: Supported Disc Not Available. I first noticed a problem when my DiskWarrior startup disc would not open for a rebuild. I tried the Tiger Install DVD to access the disk utility but nothing happened there either. Nothing mounts. This is distressing since the nearest Apple Store is about 50 miles away. Any ideas anybody? Any other information that might be required to hopefully clear this up I will gladly furnish. Thanks. Jack

I have been having an intermittent problem with my super drive on an iMac G4 (1 GHz, 10.5.8, Pioneer DVR 105). Several months ago, it would not recognize a music CD (Next to Normal). I thought it was a problem with the disk, but I had the same difficulty with a replacement. Those disks worked in two other Macs in the house as well as regular CD and DVD players. Now, it won't read my new copy of Turbo Tax 2009. The drive just whirrs and chugs for 30-45 seconds then ejects the disk. Everything else plays fine (especially DVDs). What's really strange is that I went back to my TurboTax disk from last year (which installed fine then), and it wouldn't read that either. I have repaired permissions, zapped the PRAM (but not reset the PMU), and had the computer shut down dozens of times between tries. It seems something is causing just these disks not to be read correctly. I haven't tried a cleaner, but it seems like this is solely a problem in the drive itself. Any other suggestions?

Super Drive not so super??

I have a week old MBP and decided to use the Super Drive to burn some DVD's.
This is an already made project. I have the AUDIO_TS and VIDEO_TS files that I use to make DVD's. I have always used Nero and just put the files on it and set it to go. It usually takes about 15 minutes a disk for a 115 min project.
On the MBP, I am nearly to 2 hours now. It finished burning and is now verifying.
What is up with this?
Why is it taking so long? The OX reported that the disk was burnable at 8x, should have taken 15 minutes like my PC does.
Please help, this is not better.
Thanks,
Kirk

Thanks for the reply. I did get a quote, as per my previous post: "The MacStore in my area wants to charge $40 just to look at my laptop. God knows how much it'd cost for the 'repair'." It's the only Mac retailer / service center in my city (other than places that sell but don't service Macs) and they charge $40 / hr, minimum of $40 charge just to look at a computer; not including repair (if the repair takes over 1 hour, not including parts).
I've searched these forums (and other websites) for a solution, and given that this is likely a driver issue, my only real solution is to roll-back my BootCamp or drivers - which others have reported being far more destructive than constructive.
I'm confident it was cheaper to buy the external drive from NewEgg, and I'm quite happy with it. It burns far faster than my built-in SuperDrive ever did, and I get to use it on my other laptops. I've never had to "burn on the road", so, no big deal I guess that I can't use the built-in drive.
I don't have AppleCare - I've heard "SUCH" great things about Macs (e.g. "They can't get viruses!" lawlz), and it was bought as a secondary computer. My HP came with one year warranty, unlimited phone calls and quick e-mail response (no joke, I've had to use it). My Mac? 90 days? My MacBook Pro cost twice as much, and other than having a brighter screen, it's been a worse purchase on all accounts.

USB external Super Drive not recognized by iMac

Bought a new USB external Super Drive a few days ago (from Apple shop).
Plugged into my iMac 21.5", late 2013, and the iMac does not seem to want to recognise it.
Checked Finder and necessary boxes ticked up to show on Desktop, also does not show through remote devices.
Any help would be appreciated. Not a techie and 90 miles from my Apple shop.Not even sure I have filled the dam request in correctly (sorry).
Oddjob70
<Subject Edited by Host>

Oddjob, the optical drive itself never shows up on the desktop,. What happens when you insert a disc? If a disc doesn't show up first check your connection. Try resetting the SMC Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support and PRAM How to Reset NVRAM on your Mac - Apple Support
There's also the possibility that the drive is bad.

Super drive not reading dvd r

Help! Super drive isn't reading a dvd+r anymore. I've had my macbook pro for about 4months. Dvd+r is clean and has worked before. Note: All other Dvd and Cd's are being read just fine.

The media may be quite different from one manufacturer to another. Verbatim ha been found to have less errors and be more durable. Apple itself uses Verbatim (the CDs and DVDs suppplied with Macs are Verbatim). Having said that, you have your own milleage.
All the Power Mac G5 Dual 2GHz, Power Mac G5 Dual 2.3GHz & Power Mac G5
Quad 2.5GHz can indeed burn to DVD+R DL as described in:
http://www.apple.com/powermac/specs.html
Optical drive 16x SuperDrive with double-layer support (DVD+R DL/DVD±RW/CD-RW). 16x SuperDrive with double-layer support (DVD+R DL/DVD±RW/CD-RW); writes DVD-R discs at up to 16x speed, writes DVD+R DL discs at up to 6x speed, reads DVDs at up to 16x speed, writes CD-R and CD-RW discs at up to 24x speed, reads CDs at up to 32x speed
But my question is can you burn brand new DVD-R DL (double layer) --not just DVD+R DL-- with such superdrive in the PowerMac G5?

Hard drive not in disk utility will not boot up

Went to turn on MacBook pro and got file with question mark. Installed boot disk went to disk utility and hard drive not there to repair. Any help would be appreciated.

Try OWC - they specialize in Mac accessories and have some very good internal hard drives. Sounds as if you need a new one.
Clinton

Dvd drive not accepting dvd

DVDS not being acepted although cd's are fine?
any suggestions?

An update for anyone reading this with a similar problem...
I started having issues with my display directly after the Super drive issue, and found out that my iMac had a faulty Motherboard, and had to be replaced. Luckily it was covered by apple under an iMac extended warranty program. If you are experiencing these symptoms it could be a sign of something bigger going bad, and you may want to check out the extension program page. you can find it in the general iMac support page on the bottom right side. Hope this helps - Andy

HT2801 USB Super drive not working

I have removed the optical drive from my 2008 (late) macbook and added an SSD to run along side the HDD and increased the RAM. I have a super drive to read CD/DVD's but i can not get this to operate?

I believe that the Apple USB Super Drive only works with late model Macs that didn't come with an optical drive. Third party usb drives will work ok though.

New Super Drive Not Detected!

So I recently had trouble with my DVD drive, it wouldn't boot from any of the CDs I owned (even ones it booted with before). So I went and bought a new DVD Super Drive (model: UJ-857-C Slim) and opened up my laptop and installed it. No problems at all with the physical installation. I put it all back together and cut my laptop back on, and what do ya know? my system profiler doesn't show there to be a burning device, and the disk utility doesn't show a DVD drive. So I went through and reset the PRAM and NVRAM and verified the HD and verified the permissions, everything looked fine, except my Super Drive still didn't show up. I inserted a music CD just to see if it would play it, and now it won't eject that either. (I used an old CD 'cause I figured it wouldn't give it back).
Now I know that with Windows based PCs there's a way to install drivers and detect new drives, is there something I need to do with my Mackbook to have the new drive be detected? Or am I just SOL and need to take it to the apple store and let them deal with it?

Thanks for the input, Rodney! Unfortunately, I can't seem to figure out how to reformat it. Here's exactly how far I get...
1.) Boot up the computer to the OS Install DVD.
2.) Installer asks me what I wish my primary language to be. I select English and hit Continue.
3.) Installer shows OS description and tells me to hit Continue if I want to install. I click Continue.
4.) The license agreement comes up and I hit Continue and then Agree to move forward.
5.) I am asked to select a destination volume for the OSX installation. There are no options to select. The only button I can press is 'Back'. There is an 'Options' button as well, but it is ghosted.
Any ideas?

Super drive ejects without disk

Hi.
Here and there, for no reason, my Super Drive does the same sound as when it is ejecting a disk or when the Macbook is returning from sleep. I already did reset of the PRAM and the SMC. Also repaired permissions and disk.
What should I try next?
Thank you. Best regards,
Telmo

The lens may be dirty. Use a DVD lens cleaning disk or take a fine microfiber cloth (eyeglasses cleaning cloth), wrap it around a business card and insert it carefully into the slot.
Ciao.

Super drive not accepting disk

Similar Messages

Maybe you are looking for