Support / Bought at AT&T

Perhaps a dumb question. I bought my iPhone at an AT&T store, and find that I may have a bum external speaker (external speaker sound veryyyyy low). Am taking it to Apple store guru later today but am curious, if it is defective will they give me a replacement at Apple store even if I got it at AT&T store? Anyone know?

Will add since you said "vid". Each application plays sounds differently. Notificiation sounds are well I would say Med in max sound. Speaker phone, a bit medium as well. Playing music at max is loud to the point of distortion. Video sound has always been low. I see this on the two phones I own (wifes and mine) and with my friends. For video playback, unless the place is quiet, I cannot really hear it and always have to use headphones for best experience.

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How can I play music on my macbook pro (OSX Lion) through a Pioneer receiver. I've connected them with a mini display port to HDMI cable with audio support bought at the Apple Store, but there's no sound coming through. thanks

How can I play music on my macbook pro (OSX Lion) through a Pioneer receiver? I've connected them with a mini display port to HDMI cable with audio support bought at the Apple Store, but there's no sound coming through. There are 4 HDMI-in ports on the receiver - BD, DVD, DVR/BDR and audio. In my system preferences for sound, the receiver doesn't show up as an output option. Can anyone please advise. (ps, this is my first time posting a question, so I hope I can find your answers!) thanks, JP downunder

For sound, try the audio output port and connecting to the RCA audio input ports on your Pioneer receiver. Use something like this:
http://eshop.macsales.com/item/OWC/PODCONNECTOR/
Ciao.

HT6114 System OS X 10.9.2 download installation is not continuing and installing for over 24 hrs

Dear Apple support,
Bought a new MAc book pro I7 256GB yesterday. On starting registration the system asked me to update available and requested permission. When I agreed it started but never completed. It is 24 Hr. I tried various things but could not complete. I am in hurry. My dead line is close to submit my appraisal and the system is not allowing me.
Please help
Regards
Vijay

See the Uploaded images for a printscreen of my firefox and the right click menu

Crushing Mac, almost sure is the hardware

Hi in the last 2 days I had lots of problems with my iBook
I am almost sure it is the hardware, I tried several times to reinstall (a new installation) Mac OsX tiger, but I receive a message:
"You need to restart your computer,hold down the power button for several seconds,etc...."
This morning,after that, I cannot start OsX, just the screen remains blank with apple and the small spinning loadig circle...
Now I am trying to access to the webpage with the warranty request but I can only see a page like this:
http://www.apple.com/uk/support/
(bought my ibook on ebay few months ago and it was pretty good, and I live in UK/Belfast now so I probably have to use a Apple UK page for warranty)
and even if I choose the iBook the only page I got is a "self repair" (but I dont know which components is supposed to be broken, so) and "check status"
so, how can I send a request to Apple to repair (come and pick my ibook up) my computer which is still in warranty?
Please help !!!:)
if you how to do it...I remember when I sent my ipod last year it was possible to ask and apply for repair online...

Hi!
If you can't tell by putting the Serial Number into the place on the Support
page to see how much warranty is left, and if there is no longer a page
for Support Chat (there was last year; haven't checked if that was US only
or UK too) you may have to spend money to talk to a Tech and have them
go through a few tests and checks before they will assign a work order or
case number to you/your hardware for warranty repair consideration.
There is a page of contact information, for Apple UK:
http://www.apple.com/uk/contact/ which has several
phone numbers and other stuff. You may have to spring
for the Support fee of about $40 US (or local equivalent)
to get past that department, before getting to Service;
I've heard that a fee such as this could be refunded when
a repair is performed under the warranty. But ask to be
sure about how these loops and turns affect you.
If you are near an authorized Apple repair center or a
reseller who has a repair service, you can take it in
and they will deal with it under warranty. If you can do
this, you can ask the product be sent to you when done.
Seem to me, "accidental" damages are not covered under
the AppleCare warranty protection plans... What's crushing?!
Good luck in this matter!

HT5188 Apple Configurator - App Deployment

The school I support bought ipads 3 or 4 years ago when there was no way of deploying the software and managing licensing. Quite a few Apps have been bought. How do I get the redemption codes of these and can I just use Apple Configurator to deploy apps as the ipads are already set up and backed up?

I have heard of people getting redemption codes out of apple for your existing apps. You should talk with your sales representative.
You may clone your ipads. You will need to have the same paid apps on all the machine. Or at a minimum delete the apps you have not paid for.

Tablet will not turn off or on even with hard reset

Dear Apple Support,
Bought my refurbished Apple Ipad 4th generation 2 weeks ago directly from Apple. Tonight it went to a blue screen. I tried over and over to force a shut down with the Home button and the Sleep/Wake button, to no avail. I do get the screen now that tells me to hook to ITunes via my computer and the directions say to use the cable that came with my tablet. However, I did not receive a cable with my tablet, only the lightning plug to recharge the battery.
Could you please tell me what to do, as I am devastated since this tablet is only 2 weeks old.
Sincerely,
Pauline E Booher

If you got it from Apple just two weeks ago, I would just drop into an Apple Store and they will set you up in no time flat!
That cord they are talking about is also the very same cord used for charging. In other words, there is only ONE cord, and if you got one cord, that's it.

HT1923 I have tried to uninstall Itunes several times

I have some 'ghost' apple msi files that will not uninstall in order that I can reinstall itunes. I've just purchased an I phone and this is driving me nuts. I've followed the instructions at http://support.apple.com/kb/HT1925 exactly, but I cannot get the apple software update, itunes or quicktime.msi (installation package) files to go away! They appear in my control panel 'uninstall' section as white files and each time I try to uninstall the report comes back 'the path... temp\IXP133.TMP\AppleSoftwareUPdate.msi cannot be found. Verify you have access to this location and try again, or try to find the installation package AppleSoftwareUpdate.msi in a folder from which you can instal the product Apple Software Update"
I have purchased online support from advance tech support, bought regcure pro at a cost, and still I can't get rid of apple in order I can have apple i phone. PLEASE help!!

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
Next, select any iTunes entries and click "Remove", as per the following screenshot:
Next, select any QuickTime entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
http://www.apple.com/itunes/download/
Does it go through properly this time?

New folders not fully shared on SERVER

Hello Mac Experts <smile>
Scenario:
Brand new Mac Pro SERVER running 10.7.1 (Lion) with eight brand new IMac’s also running 10.7
All end users have been set up in the “Server Application” on the server just fine.
This server is ONLY a data server and all of the original data has been copied from the old Mac server to this new Mac server.
End users have perfect full control over existing folders and files from old Mac server.
Problem:
New folders that are created on the shared hard drive on the server from any of the end users workstations do NOT have full read and write privileges.
I would REALLY appreciate someone pointing me in the correct direction. I am an A+ certified, MCSE and am new to Macs.
Thanks in advance <smile>

Hi Everybody,
I just wanted to share a complete and very simple solution to this issue on 10.7.1 (Lion). I cannot take credit for discovering it………. but I found it at:
“Joey Gibson’s Blog”
http://joeygibson.com/2011/07/22/osx-lion-to-lion-file-sharing-not-working-how-t o-fix-it/
And he found it at another web site that he does not mention.
Anyway,
All you have to do is turn off AFP and use SMB instead.
(NOTE: I am working with 10.7.1 (Lion) this may not be an option on previous versions of OSX, I do not know for sure.)
Here is how I ran into this problem:
One of the companies that I support bought eight brand new IMac work stations and a brand new almost $6,000 Mac Pro server.
I copied all the existing data over from the seven year old Mac Server to the new server and setup the workstations. At first everything seemed fine. The end users were able to continue work just fine using all of their original data files.
But a problem soon surfaced:
Any and all NEW folders and files that were created going forward gave ONLY the creator (owner) full rights. Everyone else on the network had ONLY READ rights.
I double checked my configuration on the new server. Everyone was in a FULL ACCESS group, ACL’s configured properly and propagated rights down over and over.
But no matter how many fixes and modifications I made the RIGHTS on the server would NOT propagate down to the end users. This is a serious flaw in AFP (Apple Filing Protocol)
To correct this issue all I had to do was turn off AFP and use SMB (Server Message Block) protocol by itself………. A MICROSOFT standard for many years.
After completely turning OFF AFP and restarting the server and workstations all of the end users now have full access as they should have had using AFP.

Issue with ovi support page. issue with bought app...

first if all i cannot fill inn support form just becasue when im choosing issue tipe page is redirecting and i cant chose the issue tipe! email on [email protected] is also fails
i ve got some problems with ovi store. some apps which were bought while ago (they are showed in my content bookmark in phone ovi store), but when i try to redonload them it tells me that i must buy them again! i ve got all confirmation emails with numbers of my apps.
strangeness lies in the fact that all the apps which i try to redownload are newer versions than i had. but i repeat ALL this apps are showed in my content, and they were bought by me.

Have the same problem.
reset my phone and now i can't download previously bought apps

I just bought an iTunes card and I'm trying to buy a game and it keeps saying your purchase can not be made please contact the iTunes support. Why does it keep doing this?

I Just bought an iTunes card from the store and I went to go buy a game and it's saying my purchase can not be made please go to iTunes support. But this keeps happening and I can only download free apps no apps that cost money and I did looked it up on google and they say to make sure there is no restrictions And I did and it's still doing it. Please help

Click here and ask the iTunes Store staff for assistance. Only they will know why for certain.
(109346)

I bought a song on ITUNES and had problems downloading it. I got in touch with support and and they downloaded the song to my account but now when I try to play it, it tells me my computer isn't authorized to . Reauthorizing computer doesn't work. HELP

I bought a song in ITUNES and had problem downloading it. I contacted support and they downloaded the song for me. Now when I try to play the song, I get a message saying my computer isn't authorized to play it. I try reauthorizing but that doesn't work, just keep getting the same message. Can anyone help?

Hello
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Best of luck,
Mario

I just bought a iTunes card and its not accepting it. It already sent it to the support team and they said they were going to get back to my within 24 hours and i am trying to buy a program in the app store for work. How can I expedite this process?

I just bought a iTunes card and its not accepting it. It already sent it to the support team and they said they were going to get back to my within 24 hours and i am trying to buy a program in the app store for work. How can I expedite this process?

Has it been 24 hours?
I take it this was a gift card. iTunes Store: Invalid, Inactive, or Illegible codes http://support.apple.com/kb/TS1292 - gift cards
I don't know if this provides an alternative means: https://expresslane.apple.com ; select 'iTunes' in the first column; 'iTunes Store' in the second column
If you are really desperate you could buy the app yourself, then request reimbursement.

HT3702 Today I bought app call starsports app and now I can open app and email to starsports they say not for Canada I ask my refund but they ask me to go with iTunes support team...please can you refund my money back in my account

Today I bought app call starsports app and now I can open app and email to starsports they say not for Canada I ask my refund but they ask me to go with iTunes support team...please can you refund my money back in my account

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
Purchases are considered final, but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Today I bought app call starsports app and now I can open app and email to starsports they say not for Canada I ask my refund but they ask me to go with iTunes support team...please can you refund my money back in my account

Today I bought app call starsports app and now I can open app and email to starsports they say not for Canada I ask my refund but they ask me to go with iTunes support team...please can you refund my money back in my account..

Welcome to the user to User Technical Support Forum provided by Apple.
For your issue.. Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Just bought launch pro, I click on Recall, it goes to App Store and shows a blank white screen. Like I'm being blocked from this. All other supported apps open in App Store, just not Recall, please help

I just bought the Launch Pro app. Within the app it shows all supported apps, one of them is Recall, I click on Recall it goes to the App Store but doesn't open, it's just a blank white square, all the other apps that I have tried open fine. I've long suspected that my X is getting EVERY WORD that's spoken in my house and every email, web site that I go to...every everything. Can someone please help. I found smart mailboxes on my lap top that I didn't set up, the night that I discovered these my laptop crashed. Help help help.

You would get better response from the iTunes community forum.
Have a nice day!

Support / Bought at AT&T

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