Support project and Rollout project

Hi Experts,
         What is Support project , Rollout project and implementation project? What is the Roles & responsibilities of unctional consultant in  Support project , implementation project and Rollout project?What is BLT in SAP? How we can prepare user Manuals? Can anyone give me the sample user Manuals?.
Thanks,
Kelvin

hi Kelvin,
  Implementation project - what we do from the scratch
  the functional consultant roll will be studing there AS-IS study ,customize,user training ,go-live and support
( these varies from company to company)
  Support project - Implementation over and which are not covered in implementation or something which has been missed (Scenarios) will be doing in the support project.
   Roll Out Project - Already exsisiting configurations will be extended to a new company code / Plant .
Regards
Alfred

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