Support tel. number 080027752775 doesn't work

Hi!
I am in Switzerland, talked to a support agent (presumably stationed in Ireland) and he gave me the above number to contact him by phone. However, neither does this number work directly, nor with the country codes 0049 (Germany) or 0035 (Ireland) before it.
Does anyone know how I can contact my support agent (this specific one, who said I should call him directly?) by telephone directly?
Thanks!

The problem with the number is missing a 0 at the beginning.
I had the same problem and called the 1800 number and the rep
Told me to add a 0 so it's 00800........... I've trident and it works.

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