Supporting issues

hi friends
i have pm round and hr interview with in 3 days in mnc company. i dont have real time experience on sap fico supporting . pls anybody forward supporting issuesand hr interivew qns forward to me . my mail id [email protected]
what type of qns ask in pm and hr interview
pls help me
regards
shiva

Dear Shiva
All the queries posted in this forum are real time issues only . You can select some of the issues and solutions of each submodule and present the same in the interviews.it will help you .all the best
best regards
Venkat

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Description of key figure for multi language support issue.

Hi Experts,
Have a good day ahead!!
Custom key figure description multi for the language support issue
The key figure is created in English language and description also in English.
When I have logged in to English language and checked the report in Bex ,description of key figure is available.
But when I log in to other language(German, Spanish Portuguese and etc) environment the description in Bex rport of key figure is showing blank
In rsa1 in both English and other(German, Spanish Portuguese and etc) environments key figure description is okay and correctly displaying.
Please post me your inputs on the same.
Thanks in advance!!
Regards
Priya.

Hi Prasanth,
This are the key figures XPRECIO: Transactional Price and XPRECLIST: Price list, its maintained in RSA1 tcode at info object level .
These two KF descriptions are maintained in English, its working fine when I login into SAP Bex analyzer with English language and its not showing the description for the languages (German, Spanish, Portuguese and etc).
Its need to be displayed in when login into SAP Bex analyzer with language German, Spanish, Portuguese and etc.
Regards
Priya

HDMI HDCP Support Issue Resolved

Everyone, I've struggled for months with the HDCP non-support issue. I've tried everything, rebooting the network, resetting ATV, etc to no avail. I think I've found a solution and have verified this by trying to watch a movie I'm in the process of downloading. Here is what I found:
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I'm having this problem just downloading to my mac book pro and then connecting to my big screen HDTV to play it back. (no ATV in the loop).
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Farward some FAQ's and support issues with solutions

Hello masters,
I am new to SAP FI CO.
I want some interview Questions and support issues.
Please send to [email protected]
Highly rewarded.
Thanks in advnce.
Reg,
Kiran

HI,
pls check ur mail
if it is useful pls assign the points
Thanks & Regards
phaneendra

BW Production supporting issues documents

Hi Respected members. At present i am working as a B.W.Consultant in implementation. This is my first project once the project is live my company is including me in the supporting team. I dont have experience in B.W Supporting. Can anybody help me to send B.W Common Supporting Issues & Solutions Documents with Screen Shots. I have few but i want more as my job is going to change exclusively to supporting. Hope members will help by e-mailing these supporting documents. My id is [email protected]
I will assign points to you.
Hoping for the best coorperation.
Anamika Chowdhary

https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/08f1b622-0c01-0010-618c-cb41e12c72be

Post production support Issues

Gurus,
Can anyone provide me with PA/OM production support issues with the solutions..will be obliged
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Eliz

Hi Eliz,
For the post production issues like,
1. create new employee sub groups,
2. create new payroll area
3. create new wage type( transport allowance) in infotype15
4. delimit the wagetypes which may allowances will not pay future.
5. payslip error
6. employee getting double pay
7. configure of new nationality
8. configure of addtional dependents
9. create new infotypes for schools, dependent visa's etc.
Hope you cleared
Vijay

CAn anyone send me documents related to key production support issues

CAn anyone send me documents related to key production support issues in SD and MM
thanks &regards
aman

Hi Priya,
Please find the below link to have a very good stuff on Foreign Trade;
http://help.sap.com/bp_bblibrary/500/html/G09_ForgTrade_EN_IN.htm
Please Reward If Really Helpful,
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Hi All, can i have some production support issues with rootcasue and resolution for SAP TM?

Hi All, can i have some production support issues with rootcasue and resolution for SAP TM?
Thanks,
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Hi Sreenivas,
I would recommend that you read the Rules of Engagement and other documents in the Getting Started link (top right) before posting anymore. Your Discussion will most likely get reported as non-specific and get removed. If you have a specific problem with TM, please post it in a new thread with error messages, version and SPs installed, and how the error occurs and what you are trying to get TM to do.
There are a lot of resources available in the TM Overview page which can help, so start there and maybe also look at some of the MKS (Monday Knowledge Session) recordings which should also be listed. There are also a lot of experienced people who can help resolve issues your TM installation, but you need to provide enough information on the problems you are having. If you are just looking for information on past problems, do a Search or simply browse through past Discussions which are marked with a green Check (Correct Answer).
Regards, Mike
SAP Customer Experience Group - CEG (and a Moderator)

Supporting issues and resolves

Hello All,
Could any one please send me a sample supporting issues and resolves for fico. if any of you have issues for the fico please send it across to my mail id [email protected]
any help will be greatly appriciated and in the form of reward points...
Thanks in advance,
Madhu Kumar

hi SAP gurus...
Pls forward to my email address also.... at [email protected]
points will be rewarded..
ranjit

Support issue for interview purpose yea

Hi Experts,
I am fresher to FICO i have 6 months experience. right now m trying to search job on the basis of FICO.
could u please send me the support issue with soulution. bcos i need to tell the same thing in the interview panel.
Please send me the details for support issues which are good to impress interview panel.
Regards
Vinay

Hi Hassib
Not sure what exactly you mean by "maximum number of sensors (application monitoring interfaces) does ASA support"? there is no real limit on number of interfaces that can be monitored using the IPS module. All you need to ensure is you the right kind of traffic to the IPS so it does not get overwhlemed with a lot of traffic. This link should give the maximum thorughput supported:
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Hope this helps!
Thanks and Regards,
Prapanch

Support issue raised by client

Can any one send few
PM and OM support issue with the probable
Solution? I would b obliged..

PM personnel management : here u can get issues related to creation of a infotype and some time they may have problem with the data and the requirements of the client may change and as a support consultant u have to make sure abt the mapping of that requirement
OM Organisational management deals with the psotions and jobs and reporting structures mainly the issues raises in ther reporting so check with that some times with the realtionshiops check with that useing tcode PP01

I wanna know how the support issues come to a development/support develope

Hi Guys,
I want to know that how the support issues comes to development system from client? what is the flow of opening a ticket in the system which is sent by client ?
Its very urgent, please reply for this post.

Hi,
That will be taken care by your Project Manager or Team Leader. Your Project Manager will receive the issue, discuss with functional consultants and will come to you with the functional spec if it is a straight development. Otherwise, if the issue is a functional issue and a work around to be developed through ABAP they will come to you asking the fesibility or suggestion how it can be solved.
Regards,
Hema

Adobe fails to respond to support issue for 30 days.

I moved to a new MacBookPro. I attempted to register my CS6 Design & Web Premium to which I upgraded in April 2013 for this new machine. The license says it is good on one work machine and one home machine. I took my old MacBook Pro home.
The Adobe site shows my old CS 5.5 and CS 5 licenses, but not CS6. The site does not accept my serial number for the CS6 registration. Clearly it was registered or it would not have worked on my old machine.
After hours on phone hold and simultaneous support chat hold (Adobe's web site always says that a support agent is available, until you start a chat session and they leave you hanging until it times out).
On January 4, 2014 after four hours of attempts I finally had a chat session. The support person started a support case that required me to upload a copy of my certificate with serial number and receipts from my dealer for the purchase. The site says that the goal is a four hour turn around and that I have five days to respond to Adobes contact.
In fact Adobe has NOT touched this case in 30 days. They have not responded to repeated attempts to contact them. My dealer, Apple Specialist, was unable to get them to respond.
I am dead in the water here. I can't get work done.
I think that this is probably the worst service ever and can't get through to anyone. It was disappointing that the last upgrade did not include a current version of Acrobat. What is more infuriating is the lack of listing this, a current product, on Adobe's support page the and circular process that constantly takes you back to the same page.
Here is the note that the Adobe support person entered on January 4.
Hello Mitch,
Thank you for contacting Adobe customer service.
In this case you will have to provide the POP(proof of purchase) to get the serial number.
I will leave this case open from my end which will reflect under your Adobe account after 20-30 minutes once you end this chat.
You can submit the proof later by login to your Adobe account.
You can find the open case by clicking on 'My Open Support Cases' after you login and we will reply you back with the resolution v
ia email since we will need to verify the proof.
It was a pleasure to assist you, please do get back to us if you have any further issues. We are available 24 hours, 7days a week.
Goodbye.
All of the above is untrue. The have all of the support information they need, but have totally failed to contact me or enter any information into the case file. The case status is open and says "Open - Pending Adobe Response." Yet, no response in a month.
Here is all of my correspondence to Adobe:
Notes from Customer
Sunday, February 2, 2014 2:11:12 PM PST
This issue is nearly 30 days old and you have yet to respond.
Notes from Customer
Tuesday, January 21, 2014 6:55:11 AM PST
Once again here is the certificate I received from Adobe, but the serial number is deemed invalid when I attempt to register it. The
serial number is: XXXX-XXXX-XXXX-XXXX-XXXX-XXXX.
I need this up and running NOW.
I have attempted to contact you many times on your chat function and it times out even though your site says "agent available." Subs
equent attempts yield a message that says "Invalid Chat Session Cookie."
This is very frustrating.
All I want to do is move to a new computer. I have the discs, the serial number, but for some reason, your system doesn't show that
I have registered this product, even though it must be registered to work and I ran it from April 3, 2013 until December 31, 2013.
Let's get this resolved at once.
Notes from Customer
Monday, January 20, 2014 12:49:27 PM PST
I still have not heard back from you after 16 days. This is NOT very good customer service.
Notes from Customer
Saturday, January 4, 2014 3:55:26 PM PST
This is the third of three supporting documents.
Notes from Customer
Saturday, January 4, 2014 3:54:38 PM PST
This is the second of three supporting documents.
Notes from Customer
Saturday, January 4, 2014 3:52:55 PM PST
I tried entering the Serial Number shown on the Software License Certificate when I attempted to register with this number the respo
nse was "please enter a valid serial number." The Mac license I have is: XXXX-XXXX-XXXX-XXXX-XXXX-XXXX.
I tried to FTP a zip file with my Software License Certificate, and my receipt(s). I first received the wrong product, which was exc
hanged for the correct one. Unfortunately, the password provided to me was rejected by the server. I created a zip archive of the th
ree files, but that cannot be uploaded with this form.
In light of this, I am attaching one document at a time and will attempt to send all three.
I would like to make sure my software works and the registration shows up in my account (the one attached to [email protected]).
Thank you for your prompt attention to this.
Mitch
Notes to Customer
Saturday, January 4, 2014 12:30:14 PM PST
Hello Mitch,
Thank you for contacting Adobe customer service.
In this case you will have to provide the POP(proof of purchase) to get the serial number.
I will leave this case open from my end which will reflect under your Adobe account after 20-30 minutes once you end this chat.
You can submit the proof later by login to your Adobe account.
You can find the open case by clicking on 'My Open Support Cases' after you login and we will reply you back with the resolution v
ia email since we will need to verify the proof.
It was a pleasure to assist you, please do get back to us if you have any further issues. We are available 24 hours, 7days a week.
Goodbye.
Can anyone suggest how to get through to these people?
Thanks in advance.
mitch

If you are in Windows (which we don't know), you can try using Windows Explorer to navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement

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Hi group!
I just want to post an issue here and see if anyone else has the same problem. First off, Im running Windows XP MCE but the French version (not the english version). This may help find out where the problem really is.
Second, I know a bit of html and such, and I'm referring to HTML Character entities for this thread, there's a quite complete list here for reference: http://www.faqs.org/docs/htmltut/characterentitiesfamsupp69.html
I noticed that some, not all, non-English characters written in a textarea (which is, basically, a multi-lined input box) doesnt pass well or at all to the server when sending the form from Safari. Most of the time, the content of the text area is reduced to the beginning and ends where the first accentued character is met.
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Oddly, this bug doesnt happen all the time and doesnt "crash" in the same manner everytime.
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Acer Aspire 5044 Windows XP Turion 1.8GHz, 1Gb SDRam, ATI 200M xpress

Yes, it is a known issue. I also noticed that it sometimes works, but most of the time it does not. It will hopefully be solved in the future. According to http://www.apple.com/safari/download/ changes that will come include:
# Support for International users
# International text input methods
# Advanced text (contextual forms, international scripts)
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WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{61A3D10A-AA4D-4E4C-B9DB-6A08D318EA41} Photoshop Camera Raw (64 bit) 6.0.0.0 has been updated and has been selected for repair. The patch {32841ECE-EC28-42CD-A4DD-6CE832A7EA8D} Photoshop Camera Raw (64 bit)_6.3_AdobeCameraRaw6.0All-x64 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
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----------- Payload: {7202D4A7-F7E6-4e7a-B77D-7B1C4E8B5CA6} Adobe Flash Player 10 ActiveX 10.0.0.0 -----------
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MSI Error message: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\REDDWA~1\AppData\Local\Temp\InstallAX.exe, command: -install activex -msi
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ERROR: Error code: 2(Seq 60)
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----------- Payload: {208DE3D5-541C-41B0-8595-7A608A6E4306} IE Plugin CS5.1 6.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at D:\Adobe CS5_5\payloads\AdobeContribute6.1-IEPlugin\OEM(Seq 26)
----------- Payload: {4A4F91EA-5951-4C5C-B911-027D802817EB} Office Plugin CS5.1 6.1.0.0 -----------
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WARNING: DF012: File/Folder does not exist at D:\Adobe CS5_5\payloads\AdobeFireworks11.1.0All\OEM(Seq 1215)
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WARNING: DF012: File/Folder does not exist at D:\Adobe CS5_5\payloads\AdobeFireworks11.1.0en_USLanguagePack\OEM(Seq 74)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Flash Player 10 Plugin: Install failed
ERROR: DW050: - Adobe Flash Player 10 ActiveX: Install failed

Partrick Gray it from the error message you have posted there appears to be a problem with the Windows Installer Service. Please see Error "1721 [or 1722]: There is a problem with this...package" when installing | CS4 | Windows for additional details.

Supporting issues

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