SUS Invoice created in R/3 instead of Credit memo

Experts !!
I am able to create credit memo in SUS, the XML message InvoiceRequest_Out does get generated in SUS, but unfortunate to get the Invoice document generated in R/3 instead of Credit memo.
I also see that the SUS XML has a tag <CancellationInvoiceIndicator>false</CancellationInvoiceIndicator> which I belive should be TRUE in the case of credit memo.
Any help would be highly appreciated. It would be great if someone can sharewith me the detail setup steps to get the credit memo in SUS working. I would like to crosscheck my settings.
Thanks,
-Devi Swain

Hello,
We are implementing SUS. We are facing issues in Credit memo processing through SUS though Invoice gets posted properly.
Could you please share the steps that you had done to get the credit memo process working?
Thanks
Raman.

Similar Messages

Invoice is getting created instead of Credit Memo in EBP

Hi all,
when we post credit memo in ASN & it comes in EBP sytem is picking transaction in as INV i.e. invoice instead of credit memo.
And also with status ''To be corrected".
Please let me know how can correct it.
Regards,
Neelima

pl see whether you can get any relevant info at
http://help.sap.com/saphelp_srm50/helpdata/en/67/6e9746608221499322c93a03ffaf4e/content.htm
BR
Dinesh

Reserve Invoice closes Source PO or SO - But Credit Memo does not open it

Hi All,
I try to reopen SO or PO in 8.82 using Reserve Invoice.
If I use Delivery or GRPO after order - all it's ok.
1. Create SO or PO.
2. Create Delivery or GRPO
3. Create Return or Goods Return - SO or PO opened
If I use Reserve Invoice after orded - nothing pannened.
1. Create SO or PO.
2. Create Reserve Invoice
3. Create Credit Memo - SO or PO doesn't opened
At the Administration -> System Initialisation -> Document Settings -> Per document -> Purchase Order (and Sales Order)
checkbox alredy ticked 'Reopen Doc. by creating returns/Goods Returns/Credit Notes Based in It'.
Is it normal for reserve invoice?
Thank you for your help.
P.S. Already see A/P Reserve Invoice closes Source PO - But A/P Credit Memo does not open it
And there both variant worked

Hi
I post to support about my problem.
The problem is in the standard process. You must create a Delivery after Reserve Invoice. And only after that all it is working.
Thank you for your replay. This post is closed.
Regards
Konstantin

Invoice generated with out release to accounting, credit memo request and credit memo raised

Dear SD Experts,
I have a situation where the invoice is not released to accounting , but credit memo request and credit memos are being raised...now user would like to release the invoice to accounting (after raising credit note request and credit note), is it possible how do i handle this,
(There is no delivery as this is service business scenario).
Thanks in advance
krishna

Go to 'VFX3' and give the inputs, then select right line and click the FLAG option. It will be manually released to accounting, If not you might find the reason for block.
Revert back with your results.
Anandkumar KS

Is it possible to create a deposit for RMA Order instead of Credit Memo?

Hi,
We are on R12.1.1 and at customer location, they have developed some customization which is bringing S.O. on HOLD Status if customer has not paid the amount in advance? (Prepayment scenario)
Now, what they want is : If there is an RMA Order from the customer, then instead of creating credit memo and send back the money to customer, they want to use this amount in the next order from that customer so that S.O. will not go on a HOLD status.
I was exploring Deposit functionality which we can use it as S.O. line level but just wondering, if is it possible to create Deposit as and when RMA order is created in stead of Credit memo?
Also, while using Prepayment functionality in R12.1, I am getting some error related to "Please enter receipt number" when I press Process Payment button.
Any help will be highly appreciated.

Copy Name is one of the editable fields in metadata panel on right side of Library module.

A/P Reserve Invoice closes Source PO - But A/P Credit Memo does not open it

Hi Forum,
1. Create a PO with say a single line item
2. Create a target A/P Reserve Invoice from above PO
Note: The PO of step 1 is closed.
I want the PO to again go to OPEN STATUS.
3.I perform A/P Credit Memo from base document (A/P Reserve Invoice) from step 2 above.
Question: The status of PO does not become open. Is there a setting that I am missing here which would make the status of PO go to open again?
Thank you for your help.

Hi Syed Aleem,
go to Administration -> System Initialisation -> Document Settings -> Per document -> Purchase Order
Place a tick in the checkbox 'Reopen Doc. by creating returns/Goods Returns/Credit Notes Based in It' & update.
All the best,
Kerstin

Creating a new option in MIRO credit memo

Hi All,
I am working on MIRO transaction - Credit memo.
In PO reference tab there is a drop down list where i could select the type of entry and create a credit memo accordingly
Now in this list i was asked to add another option material document, where the user enters the material document number and all those items pertaining to that documents should appear.
I got the access key from basis team to add the material document option in the drop down. Now with respect to this, i found there will be a cascading effect on the standard includes that i should modify. Moreover this material document option is not retaining on the dropdown while i select. The first option sits but not my selected option.
I need your valuable inputs on this, how will i successfully can enter a material document and its number.
And I am not able to find those documents which are of 922 movement type. I can see them in MB51 whereas when i try to check the same by selecting PO no. or vendor it will not show me any 922 related docs.
Your sugessions needed on this.
Thanks & Regards,
Swetha

Any Inputs regarding this ??

Invoice Reference Number in Line item of Credit Memo

Hi Experts
I tried getting a specific and relevant answer to why we enter "V" in invoice reference field of a Credit Memo?
On going through the SAP Help text - A special rule applies to credit memos which have a "V" in this field. The due date is determined in the same way as for an invoice. If the field is empty (containing neither a document number nor a "V") the due date is the baseline date for payment.
I understand this relates the credit memo to an invoice but how SAP determines the invoice from which it will pull the payment terms for this credit memo?
Is this V concept applicable only in case of MIRO Invoices or otherwise too?
Thanks in advance.
Arjun

Arjun,
We have 3 ways of credit memo use for REBZG field:
1 - REBZG = Invoice -> You credit document will fetch payment term, payment method and due date from invoice.
2 - REBZG = "V" -> The credit document works as individual invoice. The due date is calculated by Bseline date + Payment terms.
3 - REBZG = " " -> The credit memo is opened to be used in any other invoice as discount. Baseline date is the due date as default.
Your questions:
* There are no reference for invoices in cases number 2 and 3.
* This is apliccable for invoices from all transactions.
Best Regards

R12: Create on-account Credit Memo with invoicing and accounting rules

In R12.1.2: when using the AR_INVOICE_API_PUB it seems to be impossible to create a on-account Credit Memo with invoicing and accounting rules. The next errors are returned by the API:
- AR_INAPI_INV_RULE_NOT_REQUIRED
Do not include an invoicing rule if the transaction type's class is Debit Memo or Credit Memo.
- AR_INAPI_RULE_NOT_ALLOWED
Do not enter an invoicing or accounting rule for on-account credit memos
Please advice how to create on-account Credit Memo with invoicing and accounting rules using an API.
Edited by: nl05517 on Jan 17, 2011 10:43 PM

We will use the AR_CREDIT_MEMO_API_PUB api.

Diferente Control Account in A/P Credit Memo copied from A/P Invoice

I have a strange situation in SBO2007. An A/P Invoice for Vendor X was created duplicating an A/P Invoice from Vendor B. The new Invoice was created with a differente Control Account from the assign in BP Master Data of Vendor X. The Invoice waas copied to a A/P Credit Memo but it used the right control account these time. Now I have an Invoice and a Credit Memo that reconcile each other but with different control accounts.. What is the best way to correct or undo these situation ?

Hi,
This problem is solved in B1 2007A SP01 PL12. To prevent this issue, you upgrade your current B1 version to the PL.
The existing problem in the db can be solved by SAP Support. Log a message to SAP support to obtain the solution.
Prior to uprade and log message, check this note 1463211:
Incorrect Control Account when duplicating invoice
Symptom
Create an AP Invoice for a Business Partner(BP1). Duplicate this invoice to another Business Partner(BP2) who has different control account. The journal entry of the duplicated invoice posts the amount to control account of BP1 instead of BP2.
Behavior is reproducible for AR Invoice as well.
Other terms
Control Account, Payables Control Account, Receivables Control Account, Journal Entry, Incorrect Control Account, Duplicate Invoice, JE, SAP Business One
Reason and Prerequisites
Application error
Solution
SAP intends to provide a patch or patches in order to solve the problem described.
The section Reference to Related Notes below will list the specific patches once they become available.
The corresponding Info file of the patches in SAP Service Marketplace will also show the SAP Note number.
Be aware that these references can only be set at patch release date.
SAP will deliver patches only for selected releases at its own discretion, based on the business impact and the complexity of the implementation.
In order to detect whether this issue affect your DB, please run the
following query :
SELECTt1.BaseRef as 'DocNum', t1.transid, t1.shortname [BP code], t1.account [account.jdt1], t0.debpayacct [BP control acct],
CASE
WHEN t1.transtype = '13' THEN 'A/R Invoice'
WHEN t1.transtype = '18' THEN 'A/P Invoice'
WHEN t1.transtype = '14' THEN 'Credit Memo'
WHEN t1.transtype = '15' THEN 'A/P Credit Memo'
WHEN t1.transtype = '204' THEN 'A/P Down Payment'
WHEN t1.transtype = '203' THEN 'A/R Down Payment'
ELSE 'Others'
END
FROM jdt1 t1
inner join ocrd t0 on t1.shortname = t0.cardcode
WHERE t1.account <> t1.shortname and t1.account <> t0.debpayacct
AND TransType in (13, 18, 14, 15, 204, 203)
If the above query retrieves results, please log a support message
via the Service Marketplace referring to this note including all
relevant information.
Apply the solution of the note to solve your problem.
JimM

Solution for viewing AR credit memo relevant to AP invoice

In R12, we no longer have the functionality of applying miscellaneous receipts to credit memos. Using this functionality in 11i, we were able to make payments through AR.
In 11i, we were using API (AR_CM_APPLICATION_PUB.activity_application) for creating and applying Misc Receipts to Credit Memos. In this process, it would first create miscellaneous receipt using API (AR_Receipt_API_PUB.Create_Misc) and then apply it to corresponding credit memo. Then standard remittance process in AR would pick up the receipts and generate a remittance file which would be transmitted to the bank as a payment instruction. Hence, we were not using AP for payments.
However in R12, the above mentioned standard functionality has changed. Now the same API (AR_CM_APPLICATION_PUB.activity_application) creates a receivable activity (“Refund”) in AR and creates an AP Invoice in AP instead of Miscellaneous receipt in AR. This AP invoice can then be paid using Oracle Payments. However, this is making our solution more complex in R12 compared to 11i.
Technical Details from R12
1. In R12 API - AR_CM_APPLICATION_PUB.activity_application is calling API “ar_refunds_pvt.create_refund” instead of “AR_RECEIPT_API_PUB.create_misc”, which creates the AP Invoice.
2. Form - ARXTWMAI is calling one pll in one of the form trigger and in turn the procedure (ar_refunds_pvt.create_refund) is called, which creates AP Invoice.
Un-answered questions:
1. Is there anyway to view the refund in AR independently (Other than going to Credit Memo and see the activities)?
2. How aging and customer exposure in AR are impacted, if payment is not made for the refund AP invoice?
3. Is it possible to drill down to the original credit memos from AP Invoices?
4. Invoice fields like pay group, payment terms are defaulted from the Payables system setups. Is it possible to pass those in the API or can we use different values for these parameters other than payable system setup?

Hi Anil,
Thanks for the response. When an invoice has the exact same distribution accounting as a credit memo then your scenario is valid. I think that scenario occurs when you create an RMA for a particular sales order for example. The RMA would then reverse the exact accounting of the original sales invoice.
However a manual credit memo in AR can be applied to any valid invoice for that customer (from any point in time). At a point in time the auto accounting rules may have been different causing the generated account string to be different for the same customer. We regularly have cases where a credit memo for a customer applied to an older invoice for that same customer has different distribution accounts. The credit memo application journal actually adjusts this so that the accounting in GL will be correct.
ie
Invoice from 01-Jan-2008
DR Receivables Account 130000 -> $1000
CR Revenue Account 400000 -> $1000
Now if you create a manual credit for the item in full today, the entry of the Credit memo might look like this
DR Revenue Account 400000 -> $1000
CR Receivables Account 120000 -> $1000
Credit memo application to apply the credit memo to the original invoice:
CR account 130000 $1000
DR account 120000 $1000
Now this functionality was standard functionality in 11i because I guess the designers realised if there was no "correction" journal then your GL would be imbalanced at an account level.
Rgds
Shankar

Credit Memo not applied to Invoice

One of our customers has had this scenario several times recently:
1. An A/R Invoice is created for 100.00
2. An A/R Credit memo is based on the invoice for 100.00
3. The Credit Memo is added.
4. The Credit Memo is closed, but the invoice remains open.
5. Both the invoice and credit memo appear as unreconciled transactions.
6. The user attempts to reconcile the two documents.
7. The invoice is then closed, but the credit memo becomes open and has a balance of -100.00
The problem occurs at step 4 - why would the documents not be reconciled, and why is the invoice open while the credit memo is closed? Nothing works right from that point on.
The system is 2007A PL42.
Any suggestions would be welcome. Thank you.
Marcia

Hi Marcia,
An upgrade might stop it from occurring, I don't recall seeing this for a while. 2007A goes out of maintenance at the end of this year.

Delivery vs Invoice in Sales A/R --- Return vs A/R Credit Memo

1. What is the difference & relation between Delivery in Sales-A/R vs Invoice in Sales-A/R?
They both similar. Does it mean we can make Delivery only and skip Invoice?
According to definition: 'The Delivery is a legally binding document indicating that the shipment of goods or the delivery of services has occurred. Without this document, goods can be delivered only if an invoice has already been created.
2. What is the difference & relation between Return vs A/R Credit Memo? Again, I found these 2 are very similar.

Hi Tom,
Let me put this Briefly:
1. The sales Cycle as per SBO starts from Quotation - SO - Delivery and then Invoice. Now as such you can directly create the A/R Invoice without reference to the delivery. There is a difference b/w the two. When you create the Delivery Document the system posts Stock Posting and in order to post the Value posting you will have to manadatorily create the A/R Invoice.
2. Now If you directly create the A/R Invoiec without refering to a delivery the system will post both Stock and Value postings. Now you cannot make any payments with reference to the Delivery document in order to make payments you will have to necessarily have an invoice .
3. Now invoice by itself can complete the whole sales cycle...i.e. when you create the Invoice as mentioned above can do both stock and value posting.
4. Similarly the return documnet is created with reference to a Delivery. It is the correction doc for a Delivery. When you are creating a return with reference to a delivery the stock postings are done but on order to do value postings you will have to create a A/R credit memo wRT the Retuns. However again when you are creating a stand alone A/R Credit memo both stock and value are posted .
5. Also return doc can be created wrt the Delivery only but the A/R Cr memeo can be created wrt
   a. A.R Invoice
   b. Delivery
   c. A/R DPM Invoice.
Hope I have clarified your doubts.
Reward points if helpful.
Nagesh

Vendor Credit Memo posting to Asset when invoice did not

Hi Experts,
We are on SAP 604 and have the following scenario.
PO to purchase an asset at $10,000. (not an inventory item).
Goods receipt has NOT been done.
1st invoice comes in but is only for half of the asset. (.5 qty at $5,000) does not post to asset since there is no GR done.
Postings:
Debit 201010 $5000
Credit 201015 $5000
2nd invoice is data entered wrong. It is for the remaing half but Acts Pyble enters quanty of 1 instead of .5.
Debit 201010 $5000
Credit 201015 $5000
When reversing the second invoice (or even just entering a credit memo), instead of the posting doing a simple reversal of hte invoice like this :
Debit 201010 $5000
Credit 201015 $5000
SAP posts to the asset even though there has yet to be any other postings done to the asset (no GRs and no invoices have posted to the asset). Credit Memo posts like this:
Credit 201010 $5000
Debit 201015 $6666.67
Credit Asset: $1666.67
Please confirm whether you see this posting as an issue for the asset. I have posted an OSS message to SAP and they are saying the system is working as designed unless I gather enough business requirements to do a development request. I'm trying to see if this posting is just an issue for my organization. Typically we would not expect a Credit Memo to capitalize the Asset. - Or if you know of a fix, please let me know.
Thanks!
Cindy

If you do not want negative posting/ balances in your asset, you can configure the depreciation areas to allow positive values only. That way if balance is negative (as in your example), posting is not allowed.

MIRO credit memo and invoice

Need some help with the following:
By mistake posted credit memo in MIRO instead of posting invoice in MIRO. Then reversed the credit memo by going in MR8M. The reversal of credit memo posted an invoice in MIRO. Now we want to post the MIRO invoice but it doesn't post because the PO does not bring up any quantities.
If we ignore this and go straight to pay the vendor, the outgoing amount is zero (because there is a debit and credit of the same amount posted to the vendor account due to invoice and credit memo existing of the same amount). This is because of reversing the credit memo whcih generated the invoice and now the amount is zero.
How do we overcome this. And what is the best practice to reverse a credit memo if entered by mistake instead of choosing invoice in MIRO.

Hi,
Check First Purchase order history,
Goods Received Document,
And Credit memo if exist first reverse MR8M then need to rise invoice.
If credit memo allredy reversed if unable to book invoice Book Direct FI invoice through F-43 respective vedor
Regards

SUS Invoice created in R/3 instead of Credit memo

Similar Messages

Maybe you are looking for