Symbian anna on nokia c7

I just updated my nokia c7 to symbian anna, update completed successfuly, but now my quick office, adobe reader both are gone, i am unable to open any doc or pdf file on phone, secondary camera is not working. there are neither any new wallpapers nor any themes as claimed by nokia. ovi store is the same as older version, nokia maps is same, there are some improvements but the loses are bigger, unexpected from a company like nokia.

I have an ERROR CODE: 12017
in ovi suite when updating software tp anna .. this msg appears suddenly:
"There was a problem. Please restart Ovi Suite and try again ...etc."
PLEASE HELP ME ?!!!!!!!!!!!!!!!!!!!!!!!!1
Attachments:
Capture.JPG ‏28 KB

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Smilies in Symbian Anna SP1, Nokia E7

Hello!
There is such problem. I need to send SMS in bank. At work with bank certain format SMS of messages is required. In this format it is used symbols "8)". At the moment of input of these symbols everything is all right. On the screen they are displayed correctly. But in sent SMS they automatically it is replaced with a smilie. It does SMS the message wrong for bank and I cannot carry out the operation. Whether there is a possibility to disconnect these smilies or it is a system bug? Thanks.
Solved!
Go to Solution.

I have made many attempts to correct a situation. I can make nothing. Because of these smiles I cannot use service of mobile bank from the E7. The format of inquiries of mobile bank in last parametre has(xxxx), where xxxx - 4 last digits of number of a card. When I type in SMS inquiry of mobile bank, outwardly, all looks normally. But after sending SMS, the inquiry in which last digit of number of a card and closing parentheses are replaced with a smile comes to bank. I see it when I look a folder Sent. A question for me is very serious. My smiles are not necessary to bank. Correctly generated inquiry which I cannot make is necessary to it. I address to experts. Please, help me to solve this problem.

Nokia E6 or Symbian Anna Bug ?

Nokia really needs to update nokia E6 Firmware to resolve the bugs regarding no call waiting or divert onscreen notification
whats wrong guys ?
This feature is always present in any other cellphone but in Symbian Anna or E6 does`nt show if the caller is already on another call or the calling number is on divert.
my nokia E5 can show if the number called is on divert or already on call (Waiting notification)
Nokia kindly reply or anyone can eloborate from Nokia Team or Any Technical Advisor ?
These two features are really mandatory in any other cellphone but why not in Symbian Anna or Nokia E6 ?

I live in Bucharest, Romania, and have the same problem since more than two months now! I called Nokia customer support and, after having waited for two weeks, they called me back to say they checked with their "headquarters" and that there's no way the phone has such a problem... That this function works perfectly in Finland etc. They advised me to go to the Nokia Care center to get the phone fixed... So I went there. In order for them not to claim anything else later, I asked the Nokia Care clerk to call another number from his mobile and meanwhile I called him from my old Nokia E71. The "Waiting" sign appeared immediately. Then I put the same SIM card into the brand new Nokia E6 and did the same test but no "Waiting" appeared...!!! They kept my phone there for another 15 days, and, at the end they told me that the Symbian Anna doesn't (yet) support this function... And guess what: I found out the E7 (the new Nokia Communicator) has the same issue.... Why? Because it also carries the... Symbian Anna! Honestly speaking, this "Waiting" function that Nokia had but Blackberry didn't still kept me with Nokia... But with this one gone, I really have no other reasons to stick to Nokia... Pity, Nokia, that you're sinking like this...But before you do, just let me hope for another week: are you going to fix this shortcoming with a new software update or do you really not care anymore???
Honestly, people: when someone buys the latest, state-of-the-art phone, it expects that it shall feature much more WITHOUT giving up on the main functions that made them what they are... It's like buying an Audi because it has the best 4x4 Quattro system, only to discover that the shiny car doesn't have it anymore and no one has told you...!The fact that you guys at Nokia have put out a phone missing a basic, IMPORTANT function that nearly all previous releases had is abuse of trust to us, your buyers. May I say in my case I felt like I got stolen the money I spent buying this phone... And the Nokia corporate reactions I went through in order to solve this issue were simply pathetic... Too bad, and I'm genuinely bitter with this experience... !

Nokia offers free download for Symbian Anna

Symbian Anna – the latest software update for Nokia’s Symbian smartphones – is now available for download in the Philippines.
Symbian Anna significantly enhances the user experience on the Nokia N8, Nokia C7, Nokia C6-01 and Nokia E7. A new user interface, virtual QWERTY keypad in portrait mode, split-screen messaging, enhanced Nokia Maps, better web browsing and stronger security are just a few of the improvements that people will be able to enjoy. Symbian Anna can be downloaded using the latest version of Ovi Suite (version 3.1.1) on a PC, or over-the-air directly to your smartphone.
"Nokia’s Symbian smartphones are used by millions of people around the world every day, addressing specific consumer needs and providing choices at many price points," said Mike Smith, Device Portfolio Manager, Nokia Philippines. "Symbian Anna represents a significant update to the experience of those users. It also demonstrates our ongoing commitment to Symbian, which still headlines the next 10 phones that Nokia will introduce over the next 12 months. Moreover, it signifies our thrust to continuously bring updates to the user experience and support for the software until at least 2016."
Below are some of the key features of the Symbian Anna:
New user interface: Symbian Anna brings a fresh new look and feel to the Nokia N8, Nokia C7, Nokia C6-01 and Nokia E7 with crisp icons and multiple usability enhancements. Typing on the touchscreen is much easier with a split screen, so you can see message threads, webpages, contacts or email view while typing on the virtual QWERTY keypad – now also available in portrait mode.
Better maps and navigation: Symbian Anna enhances Nokia Maps with better search functionality, new public transportation routes and the ability to check-in to favorite geo-social network sites like Facebook, Foursquare and Twitter. Users can also share their location via email and SMS, even to non-Nokia phones.
Faster browsing experience: A faster, easier-to-use browser delivering quicker page loads and improved device navigation allows people to connect more easily to their favorite sites on the go.
Stronger security for better business: Symbian Anna brings true business-grade security with improved data encryption on Nokia smartphones. Business users with a Nokia N8, Nokia C7, Nokia C6-01 or Nokia E7 can now easily and securely access their company intranet with IPSEC and SSL VPN enablers.
Near Field Communications (NFC) availability for Nokia C7: The Symbian Anna software update also activates the NFC hardware in the Nokia C7, so people can now simply tap their Nokia C7s together to share contacts, photos, videos and play games; easily pair with NFC-enabled accessories from Nokia and others; and read NFC tags to check-in and more.
Business users will also benefit from more features offered by Symbian Anna. Enjoy instant messaging and presence with Microsoft Communicator Mobile. E-mail enhancements are also provided, including full meeting request support.

New ovi stor upate help

How to degrade to Nokia Symbian Anna from Symbian ...

Hello,
I need an help regarding degrading Symbian Belle to Symbian Anna OS. Because, currently with Symbian Belle i have noticed many of my "Most used" applications are not working with Belle (Skype, Fring, etc).
I want to understand the procedure to follow for degradation.
Thanks for your help in advance.

This question has been asked multiple times already and the answer is always the same. The procedure for downgrading to Anna can't be discussed on the official Nokia support site as it involves illegal software that will invalidate the warranty.
Ray.

Does Nokia Co have a solution to E7 Symbian Anna P...

This will be my last complaint to write about my Nokia E7 and its problems associated with Symbian Anna update.
I have intalled all the 2 updates but my OVI store does not work, I cannot install applications that I bought when I had symbian^3 firmware and don't want to go into details again.
My Question to Nokia company is: Do you have a solution to our complaints about symbian anna or not? If you have it what is it not suggestions as you have been giving us. If you don't have a solution can you please release the downgrade to Symbian 3 firmware so that we go back but be happy using the phone as almost everybody in the world is complaining about symbian anna and it seems you are not listening..
Give us a solution or will sale my lovely Nokia E7 phone after two weeks from today

Having your phone re-flashed will resolve the issue, that's what I've had to do, and all is well now !
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

Nokia N8 with Symbian Anna cannot add new maps

Hi,
Monday October 24, 2011, I received the new Symbian Anna software update for the NAM version. All my installs went correctly except when I try to download in Ovi Map to "Add New Maps".
I can't "Add New Maps" with the update from my device or throught Nokia Ovi suite.
The error message in Ovi Map from my device is: "Could not download list!"
The error message in Nokia Ovi Suite is: "Couldn't connect to the service"
" There seems to be a problem with connecting to the online map service."
"If the problem doesn't go away, please try again later."
Now it seems the problem to be not solve since because I still have the same message when I try again.
I would like to know what happen? Why I can't download new maps for the Ovi Map?
Thank you,
My Nokia N8 with Symbian Anna:
- Sofrware version (025.007)
- Custom version (0.25.007.269.04)
- Product Code (059C8T6)
Ovi Map:
- v3.06 11wk23 b05
- MW OpenGL MN
- Map version 0.2.44.110
Nokia Ovi Suite (3.1.1.90)

It happens, even with the new Nokia Suite from Beta Labs, atleast the Software Updater issue has been resolved, please see images attached for the error on both the Old Ovi Suite and the New Nokia Suite......
N8-00,Galaxy Tab 10.1
Attachments:
Nokia Suite Maps Error.png ‏57 KB
Ovi Error.png ‏50 KB

Patch for Symbian Anna released? (Nokia E7)

Hi All
I am not sure what is going on.
My E7 was serviced by NOKIA care Point one week ago. Phone came back to me with Symbian Anna and all updates applied (I checked it same day the phone was back)
Today, when checking Applications>SW Update I noticed this:
My Question is:
Is this update about patch for Symbian Anna?
Because here are details of my system:
I am confused because same set of updates came from Nokia when I was updating from Symbian^3 to Anna.
Can any one explain this?

let me give you some more flashes:
1. 7370 reset will tell you that all the 3 updates are required.
2. after doing so, ovi store will not work.
3. you will scour this forum and find out that you have to install 3 files, in proper sequence, reboot system.
4. bad luck.
5. then you will try 3 button reset
6. WOW. ovi store will work after the similar 3 file anna update
7. you will call nokia care line
8. they will tell you that 3 button reset is not nokia recommended and that you will have to "reflash" your device
9. you will lose your cool, especially after having come from the same place already
10. then you will scream out loud in this forum.
11. you will get used to the problem or you will optimistally wait for Belle.
whew... sometimes, i tend to think that if the above process is standard in one order or the other, there is no need for this forum! nokia can post this in a website itself as a
if... then... else... code prose!

Update nokia 5230 to symbian anna

Is it possible to update nokia 5230 to symbian anna latest version?

Not Possible..
The query has been already answered in one of threads started by you earlier ..

Cannot update to Symbian Anna (Nokia N8)

So this morning I woke up, searched for a software update and there I saw it, 'Nokia Software Device Update' and I was very excited.
I then downloaded Ovi Suite, as I didn't have it installed already and tried to update my N8 to symbian anna.
When I connect my N8 via the USB cable, it searches for updates but says that there are no updates availible. Sometimes I get a message saying something about a connection problem. I have insured that no firewalls are blocking Ovi suite from the internet so everything should be fine.
I have noticed that some people where managing to update over the air, which I find easier than using Ovi. First of all (on my N8) I went to applications and then SW Update. This finds the update, but only allows you to update it via a PC, giving no option for a direct download on the phone. I then went to settings, phone, phone management, device updates, click options and selected 'check for updates'. Everytime I use this option it displays 'No Updates Availible'.
I have waited so long for this update and I think its outrageous in this day and age that something so simple as a software update, that most other phone companies seem to be able to enable so easily, is made so difficult to do by Nokia.
Incase it helps, I live in the UK and my phone network is Orange.
Someone, please help me

Use old method of Nokia Software Updater It works
Besr Regards
Attachments:
updateN8.JPG ‏50 KB
update2.JPG ‏45 KB

Symbian Anna update 1/2 failed to install

The story so far. I did the first round Anna update (around 27 mb i think) OTA cos my Ovi Suite never able to update firmware on my n8 since trying to update it to PR 1.2, and I did try reinstalling, redownload, reboot PC, reg clean, ccleaner to fix the Suite but it still do not update my firmware at all. But that's another story.
So I installed the 1st round, n8 rebooted to white screen, rebooted into homesceen with Midnight theme. SW update then shows 4 more items: Anna update 1/2, 2/2, Store and Social. The 1/2 was showing around 20++ mb. So I selected all 4 and update. Halfway through the installing process of 1/2 update (note the download part of 1/2 was very fast), I did plug in the power pin, cos the installation process was damn slow for 1/2. I did not notice wheher it finised installing cos later i checked it was already on 2/2 (downloaded and installing). It then went to the last two items and installed ok.
Rebooted device, but SW update still showed Anna update 1/2 available (the only one left) and the download size is now 7166 kb. I proceed to update it, it failes with error but no error codes or any message what was the error about. I tried again and again, with fresh reboots, still failes. What gives?
Even more, split screen not here. I did the uninstalling Swype, activating qwerty mode in portrait, still no split screen. I do not have any Betalabs apps.
My Quickoffice & Reader is not here anymore (the app manager not showing them too). Heck I bought the full ver of Quickoffice 6 last time. Wat a waste of my money now that ver 7 is out!!
Anyone knows how to delete the "dowloaded cache" of SW updates? I want to force SW update to redownload this 1/2 item to try fix this issue.
Thanks for listening and please help. Cheers!!
Solved!
Go to Solution.

I got the same problem since this morning on both my N8 & just found out solution on a previous update error similar to this & completed the update on one of the N8. Re-trying on another one.
Working Solution for failed update was found on Flashism's website quoted & "touched up" per below:
Big thanks to user “Unick” on Nokia Support Forums, who posted a working solution to the problem, and there are couple of successful installs reported from the solution.
I just deleted folder E:\Private\20019119\. After that I ran SW update on the phone & it restarted download of Symbian Anna Update 1/2 & 2/2 as well as Social, they finished updates successfully.
To delete the mentioned folder, follow these simple steps:
• Connect your Nokia N8/C7 in Mass Storage mode to PC via USB cable
• Locate and delete folder named “20019119″ under \Private folder of Mass Storage
• Unplug the device from PC, and retry again. It should work.
However, I still got no popup split keyboard after completing the updates & restarted the phone.

Missing features in Symbian Anna (Is it only me? o...

I installed the Symbian Anna Update which was released yesterday (18th August 2011) and got trough the update process despite the difficulties the Software Updater in my phone caused. After the update I noticed some features are missing:
(Not Adobe reader or Quickoffice, they were available after the update.)
1. The animated pop-up notification that I got when I connected to the internet is missing in Symbian anna. (It's really annoying because I can't actually see what access point my phone is using unless I look harder.)
2. The Games folder is missing (The Icon with the game controller on it)
3. No wallpaper in the Default "Midnight" Themes.
4. Homescreen Rotation is a bit jumpy. (The operators name doesn't appear with the rotation animation. It jumps in)
If anyone encountered any of these problems, please let me know. If you have a solution I'd really appreciate it. Or if these things are normal. Well I'll wait for a future software update from Nokia.
I have a Nokia C7-00, I tried reinstalling the Software update and Soft-Resetting but non of it worked. Just so you know.
Thanks,
Lasiru.

Hi,
Seems that you have downloaded an old version of OWB. The new version is 9.2, not 9.0.2 and it is as far as I know only available as a standalone download.
The version of Developer Suite currently on OTN is more than a year old.

No quickoffice or pdf in symbian anna

i updated my n8's software to symbian anna, but unfortunately didn't get the pdf reader or document viewer, please help me to get it, or how could i reverse my software, as with out it using this device is useless for me.
Thanx

@ayyaz
Have a look at this official Nokia post to resolve this issue:/t5/Software-Updates/Symbian-Anna-1-2-installation-issues-watch-this-space/m-p/1191845/message-uid/1...
Happy to have helped forum with a Support Ratio = 42.5

Symbian Anna missing split screen keyboard / no sp...

Dear Nokia,
It's very good news to have symbian anna in my phone, nokia n8. IT's very well build.
However, in my country product code, Malaysia, I dont have split screen keyboard appear in every section that should appear in firmware. I have clean all my phone state in zero apps and i flash my n8 with symbian anna together with 1gb memory card content which means i have fresh , pure symbian anna without any system disturbances.
I update all symbian anna packages in software update, but split screen doesnt appear in most of my country variant.
Returning back to old PR 1.2, what we had was no smart dialler to easy contact calling. Then in symbian anna again, we still missing split screen keyboard which had been promised to be in symbian anna.
I have waited this feature for almost 8 months, but misssing this split screen is kind of dissappointment to us.
I need full explaination how exactly this missing feature happen, I wrote this not for myself, but for whole people who still miss split screen keyboard. I have fresh symbian anna, 0 apps installed, empty memory card, resulting no software conflicts.
THANKS YOU for Symbian Anna and we still waiting for this missing feature.
PIRATES_KILLER
Solved!
Go to Solution.

deanfredericks wrote:
There is no split screen text input on any firmware that has Chinese. So Malaysian, Singapore, China and Indonesian phones all do not support split screen. Futhermore, the pinyin input does not support portriate qwerty.
If you install a firmware version which does not support Chinese, you get split screen activated. I have tested both Thailand and Indian versions, both working with split screen.
Also, the 2 software updates that come after your have installed Anna will not add portrait qwerty.
Furthermore - this issue has NOTHING to do with swype. Please ignore any message your read which mentions swype.
I'm from Malaysia, didn't get it either.
This is very upsetting! Ten months of waiting, this is what Nokia has given us? This silly reason behind not including split-keyboard in our FW variant is not even a reason at all!
It's an obviously missing feature, and they seem to have not mentioned of this in any of their marketing videos or pages. Should have at least put a disclaimer saying it's not available for us. *Misrepresentation*

Clarification on 025.007 for Symbian Anna products

Hi all,
as you might have noticed we started rolling out a new update version for the Symbian Anna products.
025.007 only contains some error fixes and is therefore not a mandatory update for N8/C7/C6-01/E7/E6/X7. This means, that not all countries/operators will test and approve this version. The rollout is happening in waves, depending on lcoal testing and approval. If you want to get a notification when the update is available for your phone, please switch on the software update auto check. (You can find it under Options in your phone’s Software Update App.)
BR,
yvonne

I received a symbian Anna service pack of size 1040KB which when installed did not change the version to 025,but said it was meant for usability improvements.It will give me better scrolling in messages and help me get quick location info on photos plus more(it was not mentioned what exactly is this "plus").However it added conversation appl, java run time and conversation server to my installed files list.
In Love With My C6-01:Now running on Nokia Belle!

Symbian anna on nokia c7

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