Symbol \ cannot be displayed in tree view after publiched in BOE via infoview

Post Author: fjiang05
CA Forum: General
Hi guys,
I created a crystal report for the system user. The report was grouped by the system user's login name such as boe\name. The forware slash symbol was correctly shown in the crystal report tree view. But after publish the crystal report into BOE and view the report from infoview, the forward slash symbol was disappeared.
Does there anyone know anything about it? Does BOE do not support any symbol in tree view while via infoview.
By the way, I am using Crystal Report XI R2.
Cheers!

Hello Adam,
See if you can get into the Tomcat Admin page. Tomcat holds all the "webapps" (such as the CMC, Infoview, ...) that connect to the services listed in the CCM. Even though all services are running, one or more of these webapps could be down due to any sort of error.
To be able to access the Tomcat Admin page, follow the procedure described in SAP Note 1218269 - How do you access the Tomcat administration tool.
After logging in, you'll see all webapps that have been deployed to your Tomcat. You can enable any apps should they have become disabled, but make sure that you don't click Undeploy ! If you find that you can't enable the needed webapp(s), then there may be an error occurring that is preventing the webapp from loading. Have a look at the Tomcat log folder and check the stdout.log file to see if it contains any errors.
Hope this helps.
Kind regards,
Kristof

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Symbol \ cannot be displayed in tree view after publiched in BOE via infoview

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