Synchronisation functions fail

All synchronisation functions fail, however I can send Text messages via this software.
PC - Dell Latitude D410
Version of Windows is being used - Windows 2000
Service Pack is installed - SP4
Version of PC Suite is installed - 6.81.13.0
Connection method - IR
Can you help
Regards

1 - I activate IR on the phone
2 - I place it in site of the PC's iR port
3 - I right click on the PC suite icon in the system tray on my PC / select sychronise
4 - The phone displays Synch / recievng data for 15 secs
5 - then displays calendar: failed , Contacts failed
PC Synch error report:
PC Sync has encountered a problem and has terminated the synchronisation.
The Synchronisation was aborted by the user.
No error codes etc......

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