Synchronization problem with BBr curve 9320 and outlook 2010

Question

Following the installation of office 2010 it's impossible to synchronize my BBR wth my PC; I get the message below:
Thanks for your help.
Message:
Caught_com_error exception. description();(null); error(): 2147312566 (0x80029C4A);
Errormessage(): erreur lors du chargement de la bibliothèque/DLL dy type; Source();(null)
Solved!
Go to Solution.

Answer 1

Dychow wrote:
I'm dylan from malaysia. I facing a problem! What the service about blackberry? I cannot find an contact to call blackberry customer service! Does Blackberry have office in malaysia?? My blackberry device 9320, always like burning (feeling hot), no matter i take off the battery and fix back, or i restart back the device, still the same question! And it kill my battery faster! WTF with this problem?
Hi and Welcome to the Community!
BlackBerry actually provides zero front line support to end users, including warranty...all support starts with the carriers, authorized resellers, and authorized service centers, all who can escalate cases into BlackBerry at no charge to the end user. So your service/support path would start by checking your original purchase documentation and finding out what it tells you regarding how it works in your region -- it can vary by region as well as by specific issue. From what you describe, your's sounds like a device-level issue, which would therefore be either an authorized service center or your original place of purchase.
There also might be some good reading here:
http://us.blackberry.com/legal/handheld-limited-warranty.html
If you remain unsure where to go, then I'd recommend you check with your original place of purchase or your mobile service provider for local guidance.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code