System Error in Comm channel monitoring of RWB

Dear all,
I have a Proxy to webservice scenario (HCM-PI-SuccessFactors). At receiver side i am using SOAP AXIS adapter. In RWB, the status of the channel is green and running. But when i ping the channel, it shows System Error.
I have made changes in respective communication channels, activated and cleared the cache. Still same error.
Later taken complete restart of system. Still same error.
How to overcome this ?
Note : 1) End to end scenario is working fine
          2) Among the three trusted certificates installed, status of one certificate is showing warning (status: which will expire on may 5).
Regards
Uday

Hi Hareesh,
Thanks for you input. I have used the standard swc SFIHCM01. Here it is mentioned that it is applicable for SWC MESSAGING SYSTEM SERVICE 7.31 as shown below
What does this MESSAGING SYSTEM SERVICE mean exactly. In general is it our PI system.
plz correct me if i am wrong
Regards
Uday

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