Systemd custom service pretends to work

Hello,
I wrote few months ago a hdparm service for systemd which looks like:
[root@linux mk]# cat /etc/systemd/system/hdparm.service
[Unit]
Description=sdb drive spin-downs after 30 minutes
[Service]
Type=oneshot
RemainAfterExit=1
ExecStart=/sbin/hdparm -S 241 /dev/sdb
[Install]
WantedBy=multi-user.target
It stopped to work few weeks ago:
root@linux mk]# systemctl status hdparm.service
hdparm.service - sdb drive spin-downs after 30 minutes
Loaded: loaded (/etc/systemd/system/hdparm.service; enabled)
Active: active (exited) since sob 2013-05-04 20:29:41 CEST; 21min ago
Process: 239 ExecStart=/sbin/hdparm -S 241 /dev/sdb (code=exited, status=0/SUCCESS)
maj 04 20:29:41 linux hdparm[239]: /dev/sdb:
maj 04 20:29:41 linux hdparm[239]: setting standby to 241 (30 minutes)
maj 04 20:29:41 linux systemd[1]: Started sdb drive spin-downs after 30 minutes.
[root@linux mk]# journalctl -b -u hdparm
-- Logs begin at nie 2013-03-03 15:20:12 CET, end at sob 2013-05-04 20:55:56 CEST. --
maj 04 20:29:41 linux hdparm[239]: /dev/sdb:
maj 04 20:29:41 linux hdparm[239]: setting standby to 241 (30 minutes)
maj 04 20:29:41 linux systemd[1]: Started sdb drive spin-downs after 30 minutes.
Executing
/sbin/hdparm -S 241 /dev/sdb
manually works. What I mean by "it stopped to work"? Well, the disk isn't spun down.
I just tried manually if it executes hdparm. I changed the service file to hdparm -S 2, then systemctl --system daemon-reload and systemctl start hdparm.service -- works. Strange.
//edit -- on /dev/sdb I have only ONE partition which is NOT mounted while system starts. There is no way some process gets access to the filesystem.
Last edited by mkkot (2013-05-04 19:22:50)

I was reading the page you recommended and few others... darn, it's not that easy. I used the rule you provided in your post and it seems to work (the line before the last one):
[root@linux mk]# udevadm test /sys/block/sdb/
calling: test
version 203
This program is for debugging only, it does not run any program
specified by a RUN key. It may show incorrect results, because
some values may be different, or not available at a simulation run.
=== trie on-disk ===
tool version: 203
file size: 5632867 bytes
header size 80 bytes
strings 1260755 bytes
nodes 4372032 bytes
load module index
Skipping overridden file: /usr/lib/udev/rules.d/80-net-name-slot.rules.
read rules file: /usr/lib/udev/rules.d/10-dm.rules
read rules file: /usr/lib/udev/rules.d/11-dm-lvm.rules
read rules file: /usr/lib/udev/rules.d/13-dm-disk.rules
read rules file: /usr/lib/udev/rules.d/40-gphoto.rules
read rules file: /usr/lib/udev/rules.d/40-hpet-permissions.rules
read rules file: /usr/lib/udev/rules.d/40-hplip.rules
read rules file: /usr/lib/udev/rules.d/40-usb-media-players.rules
read rules file: /usr/lib/udev/rules.d/42-usb-hid-pm.rules
read rules file: /usr/lib/udev/rules.d/50-firmware.rules
read rules file: /usr/lib/udev/rules.d/50-udev-default.rules
read rules file: /usr/lib/udev/rules.d/53-sane.rules
read rules file: /usr/lib/udev/rules.d/56-hpmud_add_printer.rules
read rules file: /usr/lib/udev/rules.d/56-hpmud_support.rules
read rules file: /usr/lib/udev/rules.d/60-cdrom_id.rules
read rules file: /usr/lib/udev/rules.d/60-ffado.rules
read rules file: /usr/lib/udev/rules.d/60-persistent-alsa.rules
read rules file: /usr/lib/udev/rules.d/60-persistent-input.rules
read rules file: /usr/lib/udev/rules.d/60-persistent-serial.rules
read rules file: /usr/lib/udev/rules.d/60-persistent-storage-tape.rules
read rules file: /usr/lib/udev/rules.d/60-persistent-storage.rules
read rules file: /usr/lib/udev/rules.d/60-persistent-v4l.rules
read rules file: /usr/lib/udev/rules.d/61-accelerometer.rules
read rules file: /usr/lib/udev/rules.d/64-btrfs.rules
read rules file: /usr/lib/udev/rules.d/69-cd-sensors.rules
IMPORT found builtin 'usb_id --export %p', replacing /usr/lib/udev/rules.d/69-cd-sensors.rules:89
read rules file: /usr/lib/udev/rules.d/69-dm-lvm-metad.rules
read rules file: /usr/lib/udev/rules.d/69-libmtp.rules
read rules file: /usr/lib/udev/rules.d/70-infrared.rules
read rules file: /usr/lib/udev/rules.d/70-power-switch.rules
read rules file: /usr/lib/udev/rules.d/70-uaccess.rules
read rules file: /usr/lib/udev/rules.d/70-udev-acl.rules
read rules file: /usr/lib/udev/rules.d/71-seat.rules
read rules file: /usr/lib/udev/rules.d/73-seat-late.rules
read rules file: /usr/lib/udev/rules.d/75-net-description.rules
read rules file: /usr/lib/udev/rules.d/75-probe_mtd.rules
read rules file: /usr/lib/udev/rules.d/75-tty-description.rules
read rules file: /usr/lib/udev/rules.d/78-sound-card.rules
read rules file: /usr/lib/udev/rules.d/80-drivers.rules
read rules file: /etc/udev/rules.d/80-net-name-slot.rules
read rules file: /usr/lib/udev/rules.d/80-udisks.rules
read rules file: /usr/lib/udev/rules.d/80-udisks2.rules
read rules file: /usr/lib/udev/rules.d/85-usbmuxd.rules
read rules file: /usr/lib/udev/rules.d/86-hpmud_plugin.rules
read rules file: /usr/lib/udev/rules.d/90-alsa-restore.rules
read rules file: /etc/udev/rules.d/90-hdparm.rules
read rules file: /usr/lib/udev/rules.d/90-pulseaudio.rules
read rules file: /usr/lib/udev/rules.d/95-cd-devices.rules
read rules file: /usr/lib/udev/rules.d/95-dm-notify.rules
read rules file: /usr/lib/udev/rules.d/95-keyboard-force-release.rules
read rules file: /usr/lib/udev/rules.d/95-keymap.rules
read rules file: /usr/lib/udev/rules.d/95-udev-late.rules
read rules file: /usr/lib/udev/rules.d/95-upower-battery-recall-dell.rules
read rules file: /usr/lib/udev/rules.d/95-upower-battery-recall-fujitsu.rules
read rules file: /usr/lib/udev/rules.d/95-upower-battery-recall-gateway.rules
read rules file: /usr/lib/udev/rules.d/95-upower-battery-recall-ibm.rules
read rules file: /usr/lib/udev/rules.d/95-upower-battery-recall-lenovo.rules
read rules file: /usr/lib/udev/rules.d/95-upower-battery-recall-toshiba.rules
read rules file: /usr/lib/udev/rules.d/95-upower-csr.rules
read rules file: /usr/lib/udev/rules.d/95-upower-hid.rules
read rules file: /usr/lib/udev/rules.d/95-upower-wup.rules
read rules file: /etc/udev/rules.d/99-gpusb.rules
read rules file: /usr/lib/udev/rules.d/99-systemd.rules
rules contain 393216 bytes tokens (32768 * 12 bytes), 40284 bytes strings
28908 strings (240888 bytes), 25286 de-duplicated (204227 bytes), 3623 trie nodes used
GROUP 6 /usr/lib/udev/rules.d/50-udev-default.rules:50
IMPORT 'ata_id --export /dev/sdb' /usr/lib/udev/rules.d/60-persistent-storage.rules:30
starting 'ata_id --export /dev/sdb'
'ata_id --export /dev/sdb' [11055] exit with return code 0
LINK 'disk/by-id/ata-SAMSUNG_SP2504C_S09QJ1GLB15632' /usr/lib/udev/rules.d/60-persistent-storage.rules:42
IMPORT builtin 'path_id' /usr/lib/udev/rules.d/60-persistent-storage.rules:55
IMPORT builtin 'path_id' returned non-zero
IMPORT builtin 'blkid' /usr/lib/udev/rules.d/60-persistent-storage.rules:70
probe /dev/sdb raid offset=0
LINK 'disk/by-id/wwn-0x50000f001bb15632' /usr/lib/udev/rules.d/60-persistent-storage.rules:80
IMPORT 'udisks-part-id /dev/sdb' /usr/lib/udev/rules.d/80-udisks.rules:84
starting 'udisks-part-id /dev/sdb'
'udisks-part-id /dev/sdb' [11056] exit with return code 0
IMPORT 'udisks-probe-ata-smart /dev/sdb' /usr/lib/udev/rules.d/80-udisks.rules:111
starting 'udisks-probe-ata-smart /dev/sdb'
'udisks-probe-ata-smart /dev/sdb' [11057] exit with return code 0
RUN '/sbin/hdparm -S 241 /dev/$kernel' /etc/udev/rules.d/90-hdparm.rules:2
handling device node '/dev/sdb', devnum=b8:16, mode=0660, uid=0, gid=6
preserve permissions /dev/sdb, 060660, uid=0, gid=6
preserve already existing symlink '/dev/block/8:16' to '../sdb'
found 'b8:16' claiming '/run/udev/links/\x2fdisk\x2fby-id\x2fata-SAMSUNG_SP2504C_S09QJ1GLB15632'
creating link '/dev/disk/by-id/ata-SAMSUNG_SP2504C_S09QJ1GLB15632' to '/dev/sdb'
preserve already existing symlink '/dev/disk/by-id/ata-SAMSUNG_SP2504C_S09QJ1GLB15632' to '../../sdb'
found 'b8:16' claiming '/run/udev/links/\x2fdisk\x2fby-id\x2fwwn-0x50000f001bb15632'
creating link '/dev/disk/by-id/wwn-0x50000f001bb15632' to '/dev/sdb'
preserve already existing symlink '/dev/disk/by-id/wwn-0x50000f001bb15632' to '../../sdb'
ACTION=add
DEVLINKS=/dev/disk/by-id/ata-SAMSUNG_SP2504C_S09QJ1GLB15632 /dev/disk/by-id/wwn-0x50000f001bb15632
DEVNAME=/dev/sdb
DEVPATH=/devices/pci0000:00/0000:00:08.1/ata3/host2/target2:0:0/2:0:0:0/block/sdb
DEVTYPE=disk
ID_ATA=1
ID_ATA_DOWNLOAD_MICROCODE=1
ID_ATA_FEATURE_SET_AAM=1
ID_ATA_FEATURE_SET_AAM_CURRENT_VALUE=0
ID_ATA_FEATURE_SET_AAM_ENABLED=0
ID_ATA_FEATURE_SET_AAM_VENDOR_RECOMMENDED_VALUE=254
ID_ATA_FEATURE_SET_HPA=1
ID_ATA_FEATURE_SET_HPA_ENABLED=1
ID_ATA_FEATURE_SET_PM=1
ID_ATA_FEATURE_SET_PM_ENABLED=1
ID_ATA_FEATURE_SET_SECURITY=1
ID_ATA_FEATURE_SET_SECURITY_ENABLED=0
ID_ATA_FEATURE_SET_SECURITY_ENHANCED_ERASE_UNIT_MIN=88
ID_ATA_FEATURE_SET_SECURITY_ERASE_UNIT_MIN=88
ID_ATA_FEATURE_SET_SMART=1
ID_ATA_FEATURE_SET_SMART_ENABLED=1
ID_ATA_SATA=1
ID_ATA_SATA_SIGNAL_RATE_GEN1=1
ID_ATA_SATA_SIGNAL_RATE_GEN2=1
ID_ATA_WRITE_CACHE=1
ID_ATA_WRITE_CACHE_ENABLED=1
ID_BUS=ata
ID_MODEL=SAMSUNG_SP2504C
ID_MODEL_ENC=SAMSUNG\x20SP2504C\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20
ID_PART_TABLE_TYPE=dos
ID_REVISION=VT100-50
ID_SERIAL=SAMSUNG_SP2504C_S09QJ1GLB15632
ID_SERIAL_SHORT=S09QJ1GLB15632
ID_TYPE=disk
ID_WWN=0x50000f001bb15632
ID_WWN_WITH_EXTENSION=0x50000f001bb15632
MAJOR=8
MINOR=16
SUBSYSTEM=block
TAGS=:systemd:
UDISKS_ATA_SMART_IS_AVAILABLE=1
UDISKS_PARTITION_TABLE=1
UDISKS_PARTITION_TABLE_COUNT=2
UDISKS_PARTITION_TABLE_SCHEME=mbr
UDISKS_PRESENTATION_NOPOLICY=0
USEC_INITIALIZED=49937
run: '/sbin/hdparm -S 241 /dev/sdb'
unload module index
But it doesn't How can I check what $kernel actually stands for? Maybe it'd be better to change it to something else?

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I was charged $299.99 for returning a damaged device after getting a warranty exchange for a different model. I was on my third model of the pantech breakout and started seeing the same issues I had with previous phones on my current phone, I called customer service and was told by an extremely rude representative to "buy a lotto ticket, because the chances of multiple phones having the same issue is the same as you winning the lotto." Her tone was sarcastic and rude which offended me and closed any chance of me willing to work with technical support or other representatives to fix this issue. My previous pantech breakouts and the one I was using had issues of my SD formatting, SD ejecting without me doing anything, contacts disappearing, phone memory deleting to make room for updates that I had turned off, and basically I was losing data on my phone from pictures, contacts, to personal emails and content without me even doing anything. I went through 3 models and worked with technical support to change my phone, SD card and back memory up but still had a number of issues. This is when I called and was told to buy a lotto ticket. I was extremely upset with the representative and told them to not send a warranty exchange phone because of her rudeness and attitude. I visited a local verizon wireless store and told them my situation and was given a deal - buy the battery of a samsung s3 and get it for free - note that i did have a small crack on my screen which the sales representative saw and DID NOT mention anything about there being a damage fee. I understand that on the box you use to return the device it does say that there will be a fee for damaged devices, BUT my issue is - why did the sales representative not notify me? Verizon was expecting back a pantech, not the samsung they sent out ... either way I had to send back my pantech, why not reconfirm there will be a fee?
Crack voided the warranty, hence the 299.99
The rep made a mistake by judging this as a phone that could be exchanged by warranty, when it wasn't. Plus he / she should have informed you about the fees that do occur when / if the phone seems to be physically damaged.
How did you know the phone had a crack?
I called verizon's customer service and told them my current situation, the lady told me to get in contact with my local store in which I did the exchange. Here are my call records:
Friday - verizon wireless center --> local verizon store (was told they will call me back monday after figuring out the problem)
Monday - NO call
Tuesday - I call my local store, the manager was not working and they told me to call on Wednesday which was when the manager will be in
Wednesday - NO manager, and the local store told me they will call me on Thursday
Thursday - I waited till 4pm (California time) and did not receive a call so I called them, they tell me that the fee is valid because "none of their representatives will EVER sell a phone without notifying their customers of any damage fees"
First of all, it took 5 days to even get a solid answer of my bill, and let alone ... the manager can't simply push the "verizon customer satisfaction guarantee, no one will sell a device without notifying customers of fees" slogan around and tell me I'm lying and that fees are valid. I turned to verizon's customer service for help and was told I can return my device and lose the fee, I asked if I would be given my old device back - NO I wont, so then what device do I use? NO device was to be given to me which ***** because I then would lose $150+ initial payment for getting a pantech breakout then the $40 for the samsung battery and was left with no phone.
In this case you could return the phone and use the $300 or even less to purchase another phone of contract (third party sites).
After talking with supervisiors and managers, I was given the last deal - 25% off the $299.99 fee
This would be the best option in my opinion as you'll get a great phone for discounted price
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GT784WNV not working in Bridge Mode! Fed up with lack of Customer Service

I don't even know where to start but I am this close to just cancelling Verizon and switching to cable internet. If you want to skip the rant, jump down a paragraph.
I recently moved from a house a few miles away in which I had a solid DSL connection with a Westell 7500 in routed bridge mode that worked just fine with my Asus RT-N56U that I use for browsing, streaming, and online gaming. When I moved, the technician insisted I take the newer Actiontec GT784WNV. Needless to say, Verizon support was unsuccessful in getting it set up in bridge mode. After about 4 hours of unsuccessful troubleshooting, I suggested swapping it back out with my 7500 which worked fine just 4 days prior in my old house. Surprise! It miraculously started working just as it had previously. As I began to use it more, I noticed the connection was unstable. I would get dropped from Xbox Live and lose connection temporarily on my iPad. I ran the Verizon speed test and it would drop to about 0 and spike back up 3 or 4 times during the download test (don't think this is normal but could be). Every day I would talk to Verizon who escalated it to a supervisor about 4 times. They would then close the ticket without calling me. When i would follow up, I was told the supervisor talked to me and I verified the connection was good. Lying makes me livid and there is no accountability whatsoever at Verizon and it happened more than once. It appears to be a way for them to pass the problem on to someone else. I can go on and on about being put on hold for 40 minutes before disconnected, the 20+ hours I have spent re-telling my account info and story to every Tier 1 technician on their payroll for the past week, or the lack of competent customer service supervisors. This weekend, I finally got a call from someone local who said my line had some faults on it and that the problem was somewhere between my jack and the central office and they would send someone out today. Well....today the tech showed up and said "your problem is this old modem" and plugged in the Actiontec that I started with a week ago. I asked if he tested my line or the jack as the lady on the phone told me, and he said no. The problem is the modem. I said, I don't want a modem/router, I just want a regular modem and he said he had one, but it would cost me. How on earth is a plain modem going to cost me when they just installed an 802.11n router/modem combo for free? Absolutely terrible. I told him I want it in bridge mode because I don't want to use the wireless or the routing capabilities of the Actiontec. He said I have to do that and people normally just call Best Buy to have the Geek Squad come out. This really **bleep** me off as I used to run a network shop and configure Cisco routers and switches for a living. Once again, I have spent the past 6 hours tonight on the phone with Verizon only to end up back where I started.
At this point, I need to make this Actiontec GT784WNV a dummy (bridge) and let my Asus Rt-N56U do the work on my network. My Asus has all the port forwarding in place that I need for Xbox Live, etc. I have tried releasing the IP, changing the modem to RFC 1483 Transparent Bridging, disabling DHCP, changing the LAN IP to 192.168.99.1, etc. and it just will NOT get an internet connection. My router is configured correctly, unless there is something different between the Westell and the Actiontec that would require a setting change. Verizon is stumped, Asus hasn't called me back yet, and I am ready to just switch to Cable unless someone can help with a solution. I've been at this for a week. I have spent WAYY too much time fighting with a company that has no desire to deliver or to follow through and with absolutely zero accountability or business sense. Westell 7500 + Asus RT-N56U in old house worked fine. Move houses, change modem, doesn't work, switch back to old modem, works but unstable, tech claims old modem is my problem, plugs in new modem, doesn't work. I just want to use my router. How hard can that be? Can anyone please help?

Unfortunately that didn't work. I ended up putting my router in the DMZ as a workaround but it still had it's share of issues. After another week of trying to get Verizon to fix my connection (constant dropped connections forcing reboots of modem and router multiple times daily) I had Cable Internet installed today. Went from an unstable 6Mb/s to a stable 30Mb/s with Cable. I should have done this weeks ago. I wasted over 50 hours of my time with Verizon bouncing my issue around to others hoping someone else would be willing to fix it. Still no accountability with everyone tinkering with my setup taking a stab in the dark. The last person I spoke with set up a technician to come to my house later this week...AGAIN because he said there is something wrong on the line. I've known that for weeks but the tech that refused to fix my issue when he was in my house last week instead tried blaming it on something completely irrelevant because he had no clue what to do. One would think someone from Verizon would have reached out to me from this thread but they did not. In fact, the last tech's supervisor called me when i wasn't home, said "hello, this is XXX from Verizon......hello?" and hung up. Never a follow up as I was left once again to solve the problem myself. Well...I did. The incompetence of Verizon, it's poor training, and awful follow up procedures has cost them a customer. I am truly disappointed.

Pandora Doesn't Work on Droid X2-Bad Customer Service from Verizon

This probably isn't news for most Droid X2 users, but my husband can't get Pandora to work on his newly purchased Droid X2. What's really frustrating is that we went to our local Verizon store to pick out a phone for my husband because he wanted to listen to Pandora at work & neither one of us was at all familiar with android phones. We told the salesman that we were newbies & asked his advice on which phone to get. This guy(Fred) assured us that he was a pro & he listened to Pandora all the time on his Verizon phone. He specifically recommended that we get the Droid X2 for listening to Pandora. Unfortunately we did as he suggested & signed on. It took my husband way more than the allotted 14 days to familiarize himself with using the Droid, let alone Pandora. By the time he felt comfortable using Pandora on his phone at home (using the WiFi), it was past the 14 day trial period. That was when he discovered that Pandora wasn't working right on his phone without the WiFi. Naturally he assumed he was doing something wrong. Then we checked into the problem online & discovered that the Droid X2 was infamous for not working with Pandora.
We went back to our salesman,Fred, & asked him for help in getting Pandora to work. This went on for a few weeks and eventually he admitted that in fact Pandora doesn't work on the phone he recommended to us for just that use. We assumed that he would help us in upgrading to a phone that would work since he was the one led us astray. That was when he went into standard Verizon mode & told us that our 14 days were up & there was nothing he could - or would- do to help us. So we contacted Verizon directly & were told the same thing.
Is this kind of bad customer service typical of Verizon? I don't understand what the big deal was about not helping us to fix our salesman's mistake. If we'd made this mistake on our own, I could see Verizon telling us that we were stuck. But we told them we were newbies & asked for their help.
I'm really disappointed because I bought this phone for my husband so he could enjoy Pandora at work. And now he's stuck with 2 years of making do with other services & hoping that maybe Pandora will help him out. Does anybody have any suggestions as to anything we can do to make this sorry situation work? Thanks.

Milkring wrote:
This probably isn't news for most Droid X2 users, but my husband can't get Pandora to work on his newly purchased Droid X2. What's really frustrating is that we went to our local Verizon store to pick out a phone for my husband because he wanted to listen to Pandora at work & neither one of us was at all familiar with android phones. We told the salesman that we were newbies & asked his advice on which phone to get. This guy(Fred) assured us that he was a pro & he listened to Pandora all the time on his Verizon phone. He specifically recommended that we get the Droid X2 for listening to Pandora. Unfortunately we did as he suggested & signed on. It took my husband way more than the allotted 14 days to familiarize himself with using the Droid, let alone Pandora. By the time he felt comfortable using Pandora on his phone at home (using the WiFi), it was past the 14 day trial period. That was when he discovered that Pandora wasn't working right on his phone without the WiFi. Naturally he assumed he was doing something wrong. Then we checked into the problem online & discovered that the Droid X2 was infamous for not working with Pandora.
We went back to our salesman,Fred, & asked him for help in getting Pandora to work. This went on for a few weeks and eventually he admitted that in fact Pandora doesn't work on the phone he recommended to us for just that use. We assumed that he would help us in upgrading to a phone that would work since he was the one led us astray. That was when he went into standard Verizon mode & told us that our 14 days were up & there was nothing he could - or would- do to help us. So we contacted Verizon directly & were told the same thing.
Is this kind of bad customer service typical of Verizon? I don't understand what the big deal was about not helping us to fix our salesman's mistake. If we'd made this mistake on our own, I could see Verizon telling us that we were stuck. But we told them we were newbies & asked for their help.
I'm really disappointed because I bought this phone for my husband so he could enjoy Pandora at work. And now he's stuck with 2 years of making do with other services & hoping that maybe Pandora will help him out. Does anybody have any suggestions as to anything we can do to make this sorry situation work? Thanks.
From the Pandora website located here
Note: We do not support Pandora on rooted or unlocked phones, unofficial OS releases, or custom ROMs.
Trouble Streaming Pandora on Android
If you're having issues using Pandora on Android, try the following steps:
1. Uninstall the app: From the home screen, press the menu key and select Settings then Applications. Select Manage Applications. Scroll down and select Pandora. Then Uninstall.
2. Power down the phone and pull the battery out. Put the battery back in and turn the phone on.
3. Reinstall: Go to the Android Market and search for Pandora.
4. Clear data for Pandora: Press the menu key and select Settings then Applications. Next select Manage Applications. On that page select Clear data.
5. Switching from High Quality audio to Normal Quality audio. From the Now Playing screen, press the phone's menu button and select Preferences. Change the Cell Network Audio Quality to Normal instead of High.

VOD doesn't work properly and customer service sucks!!!

I contacted Verizon on 5/2 about my problem. I was told there was an outage and it would be fixed within 24 hours. 36 hours have come and gone and still no resolution to my problem, so I call back and I am told it will be another 12 hours or so until the problem is fixed. They tell me there is an outage but when I looked up to see if there were any outages in my area, there were none. Now I feel I have been lied to. I pay good money for the extreme HD package that I cannot fully utilize and no mention of any compensation has been brought up. This is not the first time I have been lied to by customer service. I gave up my Verizon service once due to very poor customer service and went with Bright House whose customer service is far superior to that of Verizon but their product, unfortunately, is inferior. I guess if your product is "the best" around, who needs great customer service. I wonder if Direct TV is any good. Once they get ya into a contract customer service goes downhill.

Hi chucky,
To be honest your posting is not easy to understand and one information I miss like your operating system.
Theoretically it could be a software problem, maybe a virus or something else so it doesnt make a difference how many programs you have installed.
Satellite M500 doesnt seems to be a European model so I dont know how HDD recovery works exactly but let me give you a word of advice: Just take your Toshiba recovery disk. This disk contains an image for factory settings and with these settings everything should work properly.
In my opinion if you get the advice for restoring factory settings from Toshiba ASP, you should do this! ;)

Product didn't work. I want a refund. How do I contact customer service to get one?

Product didn't work. I want a refund. How do I contact customer service to get one? I can't seem to find an email address or phone number. All I could do was turn off auto-renewal.

you are writing to the wrong e-mail address you need to contact Sara at
Adobe
VISIT THE THREAD IN THE FORUM for messages
Thanks
On Thu, Sep 18, 2014 at 11:10 AM, Joana Franco <[email protected]>

Installed my Photoshop Elements 7 on my new laptop. Says my serial number is invalid. Chatted with customer service rep and she says the number should work. What now?

Installed my Photoshop Elements 7 on my new laptop. Says my serial number is invalid. Chatted with customer service rep and she says the number should work. What now?

Hi,
Did the serial number come from a boxed set and previously installed from disc and are you now trying to install from a download?
If so, that will not work - the serial numbers are different.
If you don't have a dvd drive on your new system, perhaps you could get someone to copy your disc to a memory stick and install from that.
Brian

I have an old iPhone 4 that finally stopped working. I have an unlimited data plan and want to keep it. When I called customer service, I was told like in the past that if you purchase the new phone at full price, you can keep your old plan. However, a

I have an old iPhone 4 that finally stopped working. I have an unlimited data plan and want to keep it. When I called customer service, I was told like in the past that if you purchase the new phone at full price, you can keep your old plan. However, after some time on the phone i was told by the csr and supervisor that their system is not allowing them to complete the transaction without changing to a limited data plan. I was told to try going to a store and buy the phone. Same thing happened. Has Verizon changed something and not told their employees?

Seems like people having this problem are those coming from a phone that doesn't have a nano SIM card...so when Verizon issues them one they end up changing their plan. No clue why this keeps happening but stay on top of them. As long as you initiated the request for your plan to be reinstated within the 14 day time frame they should put it back. Interested in seeing how this plays out. There is still one phone in my house that hasn't been upgraded (an iPhone 4). I'm hoping when we do upgrade it at full retail they won't mess with her unlimited data plan

Is this a real Apple email? Dear Customer, We're constantly working to make our clients safer and our services more convenient for our customers. Your account has been frozen temporarily in order to protect it. The account will continue to be frozen

Is this a real Apple email?
Dear Customer,
We're constantly working to make our clients safer and our services more convenient for our customers. Your account has been frozen temporarily in order to protect it.
The account will continue to be frozen until it is approved And Validated . Once you have updated your account records, your information will be confirmed and your account will start to work as normal once again.
Confirm Now >
Wondering why you got this email? It's sent when someone adds or changes a contact email address in your account. If you didn't do this, don't worry. Your email address cannot be used as a contact address in your ID without your verification.
Sincerely,
Customer Support

Dennis,
Definitely a phishing email. "Confirm Now" is linked to:
Read Identifying fraudulent "phishing" email - Apple Support. It will help you identify and report fraudulent email.

Wifi not working again and poor customer service

VERIZON IS THE ABSOLUTE WORST!!There is no good way to put it.Their products seldom work and their customer service is by the worst for any company that I have ever dealt with.They have to be embarrassed with their customer service, but clearly they are not since nothing changes. My internet is out non-stop and every time that I call them it takes around 1 hour to get through. The last phone call that I made (last Monday June 22nd) took 1 hour and 15 minutes before I got through.That is a disgrace and a complete slap in the face to your customers.They never fix the issue. They just put a band aid on it.They said they would send me out a new router that would arrive on Wednesday June 24th. Here I am one week later and we still don’t have a router. I told my wife this would happen. Verizon is so incompetent that it’s easy to predict their next mishap.You would think they would offer to credit my account for the amount of days that I don’t have internet service but that would actually only happen with companies that care about their customers.I know I am just venting to no one, but I would rather vent her than call and sit on hold for an hour before speaking to someone to vent to.I am just counting down the days until my contract is up.I thought Comcast was bad, but they are superior to the garbage service and product that Verizon provide. Bob P.

For the wireless issue, I point to http://forums.verizon.com/t5/FiOS-Internet/Why-your-Wi-Fi-is-slow/td-p/534451 Note what is said there, also applies to why the wireless is not working - not just why if the wireless is up it is slow.

I upgraded my cloud storage from 2G to 120G and today it went back to 2G and I cannot save my work. Anyone experience this? Unable to get any customer service.

I upgraded my cloud storage from 2G to 120G and today it went back to 2G and I cannot save my work. Anyone experience this? Unable to get any customer service.

Purplehiddledog wrote:
I do backup with iCloud. I can't wait until the new iMac is available so that I can once again have my files in more than 1 location without needing to rely solely on the cloud.
I also rely on iTunes and my MacBook and Time Machine as well as backing up to iCloud. I know many users know have gone totally PC free, but I chose to use iCloud merely as my third backup.
I assume that the restore would result in my ability to open Pages and Numbers and fix the problem with deleting apps, but this would also mean that if my Numbers documents still exist solely within the app and are just not on iCloud for some reason that they would be gone forever. Is that right?
In a word, yes. In a little more detail.... When you restore from an iCloud backup, you must erase the device and start all over again. There is no other way to access the backup in iCloud without erasing the device. Consequently, you are starting all over again. Therefore, it would also be my assumption that Pages and Numbers will work again and that the deleting apps issues would be fixed as well.
If the documents are not in the backup, and you do not have a backup elsewhere, the documents could be gone forever.

Why does the Chat feature never work? Does Vorizon actually have people working to assist their customers? Terrible customer service.

Good morning,
I have serious concerns about the customer service I receive from Vorizon Wireless. We have gone into a store to talk to someone, but no one offered to assist us. ****-poor. Now, I am trying to figure out a usage issue and your live chat feature is not working. If you offer the feature, why not have it usable???
Thanks.
Tim

In most cases the chat service will take you a Sales Rep. I ahve learned that the sales reps on chats are for Sales. Unlike Customer Care and Store reps, the chat reps are only given information that pertain to the online order process. I have been told they do not have access to Prepaid Accounts, they cannot make changes on accounts, they cannot even place an order for you, they can simply guide you through and explain the steps. They can explain plans and what not as those pertain to sales, but for anything else it is best to call Customer Service. There are service chats but those are ungodly difficult to get into.

Systemd custom service pretends to work

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