Tapatalk app use on these forums

Similar Messages

• What is the time used in these forums?

  One would tend to assume that the time shown in these forums (for example, the posting times) refer to the USA, although this could be wrong. However, there are (I think) four different time zones in that country. Maybe for the natives it is quite clear what "8:13 AM" means, but it is not at all clear for at least this one inhabitant of another country. Even acronyms such as EPT (I am not sure if I recall this correctly from the old forums) don't mean much to me.
  Wouldn't it be a good idea to specify in some clear way what time being used in these forums?

  Claudio González wrote:
  My reason for asking is that some things simply don't check. At the time of writing this message, the first topic in the list was the "What are forum points..." one, with 35 replies and the last one by Jhabrix 9 minutes ago. However, if I open the thread, I see that the last message is #35 (i.e., no posts have been deleted), it is posted by Jhabrix, but at 11:51 AM. As it's now a few minutes past 2 PM here, that's quite a lot more than 9 minutes...
  Claudio, it's just like I said before, all of the information produced by Jiveware is unreliable--more often wrong than not.  I'm not even joking around now.  It goes for virtually every statistic and piece of automated information here (because it's the most buggy software known to man ).  They just don't test enough, they obviously don't care, and they sure as heck can't write correctly functioning software.  The whole forum, front and backend, appears to be behave like an overengineered software mess.
  (There's a Java backend on this trash.  And Java developers wonder why everyone thinks they are incompetent... since there are so many Java devs around--being the most popular language--there's always people like the Jive script kiddies to give the ones that know what they're doing a bad name.)
  As for the time it's using, it probably syncs up to the time on Planet Jive--where even the Jives can't agree on what time it is because every answer is "correct"!

• Polite use of these forums

  To Apple Community Forum Moderators:
  I have owned Apples for almost twenty years and periodically have found myself in need of advice on an Apple hardware issue, network compatibility, or Apple Application issue. The Apple website “recommends” that we go to these Forums for information it seems like a good idea. It has the potential to expand technical help to those of us that have a problem with using a Mac or an Apple application. However, in every case that I have accessed the Forum I have either viewed attacks by some of what I'll call the “loyal users” against others that note problems with Apple, or have been the object of nasty responses myself:
  - Early on I engaged the Forum about the difficulty of getting Apples to work in a Windows Network Environment. When I got on I saw nasty comments about similar questions from other users chastising the user for being on a Windows network. Well there is little one can do about that. The institution's leadership decides on what kind of network will be used, not an individual user. To dismiss this problem is unrealistic at best and arrogant at worst.
  - After Microsoft moved to Office 2007 and left Mac users in the lurch I purchased iWork based upon what users in the Forum were lauding about about the Suite and what Apple said about it. I found it limited (from what I could gain from being a new user) and sought out answers to questions I had. The equation editor (the industry standard) at the time could not be used in iWork. So I pointed this out on the Forum. I got flamed by this guy that said that this was not appropriate place to point out limitations. I pointed out that Apple Developers would be nuts not to monitor these forums so it would be appropriate to point out functional limitations for future versions of iwork. All I got from the moderator was that I shouldn't have posted it. Others in this thread were flamed because they wanted more functionality from Numbers. They were told that anyone who is serious about analysis would use another database program (Excel maybe? - they didn't identify what program that might be.)
  - Just recently I sought out the Forum because I have had this laptop for two years and am having to replace my battery the second year in a row. I tried to get Apple Help on this after my first replacement and did (what I thought was) everything correct. Someone else was having a similar problem. I related my understanding of how to evaluate battery performance (cycle count), and pointed out that Apple has had a problem with defective batteries (most notably mine) and that users need to watch these metrics closely. Well apparently according to one reply post I mis-stated how to evaluate cycle count (though I think I am still correct on that – our IT people basically told me what to look for.) The reply was that I had not really read the manual on batteries. Well I did, though I could have misunderstood what the battery document was trying to say. Instead of accusing me of lying they could have elaborated on why my interpretation was mistaken.
  Now in all these cases and more there are social forum communication flaws that Apple needs to be aware of. This flaw is a social pathology that is characteristic of the medium. First attacking a frustrated user is not a constructive exercise. There is a difference between a negative comment about Apple or its applications and negative comments directed toward users. A negative comment at an Apple Inc. product should not be viewed as some kind attack on all users or a violation of a misguided religious doctrine. It should be viewed as a window into a potential improvement. Apple should be “man enough” to take those graciously. This gives Apple a window into problems in either its Help Manuals or its design. Contrary to trying to stifle comments like this Apple should encourage this. (In fact after I complained about the inability of iWork to use Mathtype - Decision Sciences - an upgrade of iWork works with Mathtype.) In a similar manner Politicians in our state regularly lambast the University I work with. I don't have a problem with their attack on the Institution. It goes with the territory. I do have a problem if they focus on a particular faculty member. Apple Inc. can handle criticisms.
  On the other hand the “loyal user's” attacks or nasty comments on users that are critical of Apple or frustrated users are another issue. We purchase the hardware or software and expect it to work based upon what we interpret from Apple advertising claims. It is not working the way it is advertised. We may not be accessing the computer correctly, accessing the Help Manuals correctly, using the Apps correctly, or there may be a problem with the product itself. That is why we go on these Forums. To get chastised or insulted by a “loyal user” does not solve our problem and it does not make us want to tell other people how great Macs are. (My experience with iWork pushed me to OpenOffice - which I am writing this letter in rather than Word or iWork.)
  More importantly though it makes us very hesitant about engaging in this social forum about a problem we have with an App or hardware. Ultimately this could mean that many technical/business users such as myself will migrate away from Apple because they can't get the solution they need and the mere size of Apples competitors (e.g. Microsoft) means that user support is much more available. We can forego the nastiness by changing products.
  Now this is not say that these issues I raise are unique to Apple Community Forums. I was just on an OpenOffice community forum and saw similar behavior so this really is a social pathology that is part of this form of communication. But moderators need to be aware of this pathology if the company wants users to rely on this medium for good advice. Apple hopefully views these forums as ways to see where they could improve products or add functionality to preserve or enhance market share as well as providing broad technical support. But moderators need to more forcefully impose politeness and gracious responses to users that may not sit well with the “loyal user” part of the community. Thanks.

  Roger Coupal wrote:
  However, in every case that I have accessed the Forum I have either viewed attacks by some of what I'll call the “loyal users” against others that note problems with Apple, or have been the object of nasty responses myself:
  "Every" time? I waste a lot of time here and I very rarely see anything that could be construed as "nasty". I read through all of your postings and I can't find any response that could be considered "nasty" or an "attack". In one case you posted some incorrect information and a couple of people called you on it. That's life and it happens to the best of us. No need to get upset about it.
  Early on I engaged the Forum about the difficulty of getting Apples to work in a Windows Network Environment. When I got on I saw nasty comments about similar questions from other users chastising the user for being on a Windows network. Well there is little one can do about that. The institution's leadership decides on what kind of network will be used, not an individual user. To dismiss this problem is unrealistic at best and arrogant at worst.
  Maybe you should increase your participation. You've only posted 17 times in 3 years. If you were at Level 2 (pretty easy to reach) you would have the ability to automatically alert the moderators about any postings that violate the Apple Terms of Use. Until then, it would be better to notify the moderators via this forum about specific posting that you think are improper. Otherwise, it is just hearsay. Perhaps those postings were from known trolls or people who are otherwise "looking for a fight". People often only start posting here when they have problems and, unfortunately, they sometimes wait until they are already very angry and upset. When they start threads with an argumentative tone, it usually doesn't end well.
  I can't really say much about Windows networking. All of MacOS X uses SAMBA, so if you can access it via xterm, you can access via the Finder. Maybe start a new thread with more details and keep trying. Windows networking is very complex and SAMBA is just an open-source reverse-engineering effort.
  - After Microsoft moved to Office 2007 and left Mac users in the lurch I purchased iWork based upon what users in the Forum were lauding about about the Suite and what Apple said about it. I found it limited (from what I could gain from being a new user) and sought out answers to questions I had. The equation editor (the industry standard) at the time could not be used in iWork. So I pointed this out on the Forum. I got flamed by this guy that said that this was not appropriate place to point out limitations.
  "Flamed"? Again, I read those messages. That was hardly being "flamed". Plus, it had nothing to do with you pointing out limitations.
  I pointed out that Apple Developers would be nuts not to monitor these forums so it would be appropriate to point out functional limitations for future versions of iwork.
  Sorry, but that is not correct. There is way too much disinformation here for developers at Apple to get meaningful information out of it. If people find bugs or limitations they are usually encouraged to contact Apple via the appropriate feedback channels to improve the products. That actually happened in your case.
  No one outside Apple really knows if Apple does or does not read these forums. The official word is that they don't and I accept that. This is a user-to-user tech support forum. It is not a place to complain, report bugs, or suggest enhancements. There are better places for that. This discussion forum is meant to help end-users, not Apple. Apple is a big, multinational corporation with lots of money. They have people whose job it is to track down complains, fix bugs, and enhance products.
  All I got from the moderator was that I shouldn't have posted it.
  There was no moderator posting in that thread. You can identify Apple employee by the Apple logo under their name.
  Others in this thread were flamed because they wanted more functionality from Numbers. They were told that anyone who is serious about analysis would use another database program (Excel maybe? - they didn't identify what program that might be.)
  You are the one who mentioned Excel. Someone correctly pointed out that if you are already a user of advanced Excel features you might not be happy with a 1.0 application like Numbers. Excel is 25 years old. No one expects Numbers to match it for functionality. But it might be easier for casual users than Excel. Again, there was no flaming going on.
  The reply was that I had not really read the manual on batteries. Well I did, though I could have misunderstood what the battery document was trying to say. Instead of accusing me of lying they could have elaborated on why my interpretation was mistaken.
  They didn't accuse you of lying and they did elaborate on why your interpretation was mistaken. You provided misinformation and suggested people take their batteries in to the Apple store for a problem that doesn't exist.
  Now in all these cases and more there are social forum communication flaws that Apple needs to be aware of. This flaw is a social pathology that is characteristic of the medium.
  I think Apple is well aware of that. That is why they have a good system of moderation that they have been working on for several years. This forum is much better than anything you will find anywhere else. I'm sorry, but you have no idea what a true "flame" really is
  First attacking a frustrated user is not a constructive exercise. There is a difference between a negative comment about Apple or its applications and negative comments directed toward users. A negative comment at an Apple Inc. product should not be viewed as some kind attack on all users or a violation of a misguided religious doctrine.
  Sometimes people just want to vent. It is pretty clear when someone starts a thread where they don't really want a solution but just want to complain. I always try to give them a solution, while at the same time tearing down all their logical fallacies. Sometimes they are just frustrated and are happy to get the problem resolved. Sometimes they take the bait and keep fighting. Either I've solved someone's problem or I have provided a solution to some jerk who then won't accept it just because it came from me. Either way I'm pleased.
  It should be viewed as a window into a potential improvement. Apple should be “man enough” to take those graciously. This gives Apple a window into problems in either its Help Manuals or its design.
  Again, you are assuming Apple reads these forums. They don't. These forums are for your benefit, not Apple's.
  To get chastised or insulted by a “loyal user” does not solve our problem and it does not make us want to tell other people how great Macs are.
  I gave up evangelizing a long time ago. At this point, everyone knows about Macs. If people are too boneheaded to use Macs, I'm content to let them suffer with Windows or Linux.
  (My experience with iWork pushed me to OpenOffice - which I am writing this letter in rather than Word or iWork.)
  Really? Safari has really nice text editing features with a built-in spell checker. Also, what's wrong with Word? You are obviously a power user, why not use Office? Microsoft got their start with Office, which started out as a Mac program and is still one of the best Mac programs you can buy.
  I was just on an OpenOffice community forum and saw similar behavior so this really is a social pathology that is part of this form of communication.
  So, in other words, you just invalidated your whole thesis?
  But moderators need to more forcefully impose politeness and gracious responses to users that may not sit well with the “loyal user” part of the community.
  Moderators really only get involved when there are violations of the terms of use. Being polite is part of that, but graciousness isn't. I think if you continue to post and start answering questions you will soon be able to easily report postings you think are "impolite". Hopefully, when you get to that level, you will be able to better identify a true "flame".

• I used to champion these forums. Now I don't give a gnat's...

  I was a contributor, a corrector, a clarifier.
  I'd write 1,500 words explaining every possible angle on the simplest of topics, sometimes revealing tricks to people who have far more experience with Photoshop than I do. I exercised painstaking detail in choosing the proper terminology and phrasing when answering questions, and I'd test everything to make sure what I posted was correct. I was an obsessive re-editor of my posts if I noticed the wording was wrong, or didn't flow well. I'd craft screen shot composites so clean you couldn't tell they weren't monitor images that could occur natively. I added arrows, and numbering, and translucent, colored-box paragraph backgrounds for descriptors, colors chosen for the best clarity I could muster. I'd bodge together difficult GIF animations and QT Movies if it would help a user understand a concept more completely.
  I was a defender, a protector, an evangelist.
  I took it personally when newbies and spammers would come in and muck the place up. I was sometimes brusque, other times gentle in trying to bring people into line with how to get the most out of their time here. I beat up on troublemakers ruthlessly, and without remorse.
  I brought the "How to Get Help Quickly" mantra to this forum after reading it elsewhere, because it was the best exposition I'd ever seen on the subject of efficient information exchange.
  I'd take the time to help troubleshoot forum problems.
  Now, I don't give a crap about what happens to this place. I'd been hoping for the best, as I had during past attempts at major forum changes.
  It's clear to me now that the planning, preparation, roll-out and fine tuning has been doomed from the start.
  Every single person involved in ramming this new system through is to blame.
  And I'm only one person. I'd guess there are hundreds of people who feel the same way I do.
  Too bad, Adobe. You totally and completely screwed up.
  I'll still visit once in awhile, because there are people here that I like.
  But as for all that content I was giving away for free—and happily, I might add—and all the cheerleading I did for this place?
  You can shove all that right up that gnat's arse and then go sit on your own thumbs and spin.
  It feels to me like you are intentionally doing almost everything in your power to discourage the type of participation I used to revel in. From slow bug fixes and promises unkept (EFF you very much, Jive–shysters) to the mere trickle of ongoing feedback and update info offhandedly tossed to us, Adobe have become slumlords, slapping paint on a building that fails to meet standard-of-living code. Sure, there are some decent new features, but they either don't work, work only part of the time, are cumbersome, and generally regarded as so slow as to inhibit any sort of lively momentum.
  I'd be ashamed and embarrassed to be the captain of this rotting ship. As a fully vested, ranking mate on this vessel, I hereby resign my commission.
  You don't deserve my help anymore.

  Phos, although I am answering your opening message, I'm not really addressing this message to you, but to everyone.
  Almost exactly a month ago, I accepted the first important job I have been offered in more that two years. I did although it had a 30 days deadline and I knew it was very difficult, if not impossible, to complete it in that time. Well, I did manage to finish it not long ago, and one of the first things I did was to come back to my once beloved forums, full of hope of being met with some important changes introduced in these 30 days.
  I am sorry to say that, so far, I have noticed only these two changes:
  1. The "Report spam..." link in the stickies now points to the correct thread, not to a locked one, something I had been asking for weeks before this 30 days interlude; and
  2. The problem for which I offered a suggestion in this post
  http://forums.adobe.com/message/1968406#1968406
  and which had received a very good solution as I reported two days later, is back here. Plus, the "Next" button doesn't work (I don't remember if it worked before the change that was reverted).
  As this forum is full of so many easy to fix complaints, seeing only these two changes in 30 days -one of which can hardly be called an improvement- was really very discouraging. However, what really got me down was reading the opening post of this thread.
  Those who haven't followed Phos' trajectory in these forums may think that he is making false pretences, or at least exagerating, about his contributions to these forums. I am one of those who can testify that he is doing neither.
  To make it short: over these so many years trying to give whatever modest help I'm capable of in the Acrobat and Reader forums, I lost count of the times I asked Phos, somewhat jokingly, to please leave the easy questions for me to answer. Each time I saw a just published easy one, I rushed to try to answer it, only to find he had done a much better job than my attempt, and had replied a several other more recent questions in the meantime. He showed an infinite patience to answer the same questions over and over again, which I admired because I don't have it and just refered the questioner to the appropriate FAQ instead -when I did manage to post before he did.
  And he did everything else he writes in his OP, never boasting about what he did and accomplished. That's why I am sorry he had to do it now, I imagine that in an attempt to put some weight to his words. Not for us, of course, but for those responsible for this unbelievably large fiasco they have so stubbornly refused to acknowledge. And we used to call a fiasco the previous one, which was nothing compared with this mess, and which was rectified!
  I am afraid that I am feeling my age, and so I'm finding that the enormous effort that too many very capable users have being putting in suggestions to improve these new forums, since the last "little fiasco" until now, to be such an gigantic waste, that I also don't feel like continuing. Had I not had this 30 days interlude with no noticeable changes, I would probably have continued by inertia for much longer, hopefully waiting for the improvements that never come, but this has opened my eyes. However, just logging in, or moving from one forum to another, is so excruciatingly slow that I find I simply do not have enough time to waste in just waiting for things to happen.
  I will miss the group spirit of the old forums, and the many persons I got to know and like and care for, although knowing that I would never meet them. But then, I am missing more of them everyday and, after all, such is life.
  Just a final thought. It is most probably true that JC has spent this week in the moutains. I would be happy to be corrected if I'm wrong, but I would say his presence has hardly been noticed, if at all, for quite a lot longer than a week. Another one of those many not at all encouraging signs.

• These forums are very, very difficult to use.

  Hi,
  I don't know where to pose these questions. I'm going nuts with these forums, specifically the InDesign forum. I've sent multiple emails to "[email protected]," but, nobody responds.
  I have to close down Safari and go back in three or four times before I can get the forum link to work. It's just dead there.
  I no longer get email notifications when someone has answered a question I posed. I have to manually go into the forum every half hour or so to see if anyone's responded. The forum used to be much "healthier" in that regard. I was always notified when I got a response from anyone.
  I opened a discussion yesterday. But, today, there's no way for me to continue or see that discussion anymore. Only the most current discussions are shown. And, there's no visible way for me to see any "old" ones.
  Thanks,
  Peter

  I use Internet Explorer 11 with Win 8.1 and do not have the problems you describe
  Most people complain about Unwanted Email notices
  Did you by any chance do as it says here to STOP notices?
  Oh... and you do not receive an actual email, you receive a notice in the orange circle to the left of your avatar picture at the top right of the forum screen
  Click your avatar picture near the upper right corner (slightly to the left of the pencil) and select PREFERENCES then set all Email Preferences to OFF and click Save at the bottom left
  AND
  Another new "feature" is that Jive7 is oriented toward social networking... so every time you start or reply to a message you are automatically added to a FOLLOW list... meaning you receive a notification of every subsequent message in that thread

• Can not use all these apps

  Creative Cloud is a terrific service, but, I can't use all these apps because I either don't need or want them, or, I can't understand how to do things with them. The only app I am able to make any use of is the Premiere program with Encoder and Encore.
  Is it possible to subscribe only to Premiere for a much reduced monthly payment ??????
  steve
  www.homemovies.ca

  Actually, I was just doing some simple math.
  SO - what happens if I drop to just the one PP CS6 app – or cancel the service now and switch to upgrade instead ? Do I have to pay some sort of cancellation fee ?
  Re: the simple math I just worked out:
  Let's see, full Cloud access to all 17 apps $ 34.64  including taxes and exchange rate - number of apps 17 - only 1 of which I vaguely understand how to use and want
  for a total cost this first year's subscription of $ 415.44 - which then doubles for the 2nd year.
  Arguably ---   $ 34.64 divided by 17 =  $ 2.04 per app
  but apparently I would have to pay about $ 23.08 for just the one premiere pro CS6 app ?
  That's $ 276.96 for the 1st year, then the 2nd year doubles in cost from that.
  I can upgrade from PP CS5.5 to PP CS6 for $ 172.06 and save a tonne of money I don't have.
  Ok - Creative Cloud does NOT work for me -- the way they price it --- really really really really really really really really really really really sucks
  The Creative Cloud services would be terrific IF I could understand and use all those apps, but, for just the one and only app I can vaguely understand and use - the cost really sucks.
  but i gotta give them credit for figuring all that out so they're the big winners no matter what we do nor how bad their programs are.

• Basically it looks like Apple has introduced globally a bug in their notification center software with no known solution, every app using notification center throws a pop up on startup.  All I find on this forum are overkill solutions like reinstalling/ro

  iOS 7 Basically it looks like Apple has introduced globally a bug in their notification center software with no known solution, every app using notification center throws a pop up on startup.  All I find on this forum are overkill solutions like reinstalling/rolling back the os, which no real user should to be forced to do for a minor bug of this nature.

  It throws a popup only the first time you launch the app, to confirm whether you wish to have notifications enabled for that specific app.

• When the apple review team review our app,they point out that our  app uses a background mode but does not include functionality that requires that mode to run persistently.but in fact,when the app in background ,the app need data update to make the

  when the apple review team review our app，they point out that our  app uses a background mode but does not include functionality that requires that mode to run persistently。but in fact，when the app in background ，the app need data update to make the function of  trajectory replay come ture。in fact， we have added function when the app  is in background mode。we have point out the point to them by email。but they still have question on the background mode，we are confused，does anyone can help me，i still don't know why do review team can't find the data update when  the app is in background and how do i modify the app，or what is the really problem they refered，do i misunderstand them？
  the blow is the content of the review team email：
  We found that your app uses a background mode but does not include functionality that requires that mode to run persistently. This behavior is not in compliance with the App Store Review Guidelines.
  We noticed your app declares support for location in the UIBackgroundModes key in your Info.plist but does not include features that require persistent location.
  It would be appropriate to add features that require persistent use of real-time location updates while the app is in the background or remove the "location" setting from the UIBackgroundModes key. If your application does not require persistent, real-time location updates, we recommend using the significant-change location service or the region monitoring location service.
  For more information on these options, please see the "Starting the Significant-Change Location Service" and "Monitoring Shape-Based Regions" sections in the Location Awareness Programming Guide.
  If you choose to add features that use the Location Background Mode, please include the following battery use disclaimer in your Application Description:
  "Continued use of GPS running in the background can dramatically decrease battery life."
  Additionally, at your earliest opportunity, please review the following question/s and provide as detailed information as you can in response. The more information you can provide upfront, the sooner we can complete your review.
  We are unable to access the app in use in "http://www.wayding.com/waydingweb/article/12/139". Please provide us a valid demo video to show your app in use.
  For discrete code-level questions, you may wish to consult with Apple Developer Technical Support. When the DTS engineer follows up with you, please be ready to provide:
  - complete details of your rejection issue(s)
  - screenshots
  - steps to reproduce the issue(s)
  - symbolicated crash logs - if your issue results in a crash log
  If you have difficulty reproducing a reported issue, please try testing the workflow as described in <https://developer.apple.com/library/ios/qa/qa1764/>Technical Q&A QA1764: How to reproduce a crash or bug that only App Review or users are seeing.

  Unfortunately, these forums here are all user to user; you might try the developer forums or get in touch with the team that you are working with.

• How to deploy a VB 6.0 RDC app using CR 9 on Windows Vista

  Post Author: albe
  CA Forum: Data Connectivity and SQL
  Hi,
  I'm trying to deploy a VB 6.0 Report Designer Component (RDC) application using CR 9 on Windows Vista.The installation ends successfully and finally I started my app; all seems to be ok but if I launch a preview or a direct print to a printer (note: this first print/preview works normally) and I wait 2 o 3 minutes all the other attempts fail to print or view a report. It show an error: -2147417848 Method '' of object '' failed.
  The app uses the RDC and Active Data; I tested that the problem is encountered when the app calls the 'SetDataSource' method. These are few lines of code:
  ...  Private m_ReportObj As New CRAXDRT.Report  Private db As DAO.Database, rsDao As Recordset
    ' Setup ReportObj  Set m_ReportObj = New TestReport  ' Open database  Set db = OpenDatabase(m_DBaseLocation & m_DBaseName)  ' Open Recordset  Set rsDao = db.OpenRecordset(m_SqlDataSource)  ' Set DataSource to ReportObj  m_ReportObj.Database.SetDataSource rsDao, 3 ' --> the app stops here...
  I tried everything that came in my mind: reinstalling it a few times, with administrator priviledges, disabling uac, manually registering dlls, ...
  I hope that this will be fixed, since Crystal Report 9 is the last CR version compatible with windows 98.
  Please help me!Thanks in advance,
  Alberto

  See if KB [1544708  - What are the runtime dependencies for CRVS2010?|http://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes_boj/sdn_oss_boj_bi/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes%7B6163636573733d36393736354636443646363436353344333933393338323636393736354637333631373036453646373436353733354636453735364436323635373233443330333033303331333533343334333733303338%7D.do] will help.
  Ludek
  Follow us on Twitter http://twitter.com/SAPCRNetSup
  Got Enhancement ideas? Try the [SAP Idea Place|https://ideas.sap.com/community/products_and_solutions/crystalreports]

• Why am I prompted for my serial number even if i dowloaded the apps using creative cloud?

  Why am I prompted for my serial number even if i dowloaded the apps using creative cloud?

  These are user to user forums.  Most of us are paying customers.  If you have a problem deactivating your software, you need to contact Adobe Support directly.  They can most likely resolve the deactivation for you, and might be able to assist further in resolving your problem.
  Here are some links to help make contact:
  http://www.adobe.com/support/chat/ivrchat.html
  http://www.adobe.com/support/download-install/supportinfo/

• These forums suck.

            these forums suck. no one here to answer anything. No good discussions. I'm not
            using them again. Notice that 60% of the questions are unanswered
            

            "Joe Hartmen" <[email protected]> wrote:
            >
            >WL7.0 SP1.
            >
            >Hot deploy is unpredictable. Sometimes it work and sometimes it doesn't.
            > This
            >happened with WL6.X as well. You would have thought somebody spend some
            >time
            >to fix this problem before release yet another version.
            >
            >Slow to deploy large apps. This makes it painfully slow to develop on.
            >
            >Takes a long time to compile JSPs with taglib.
            >
            >Tech support. Try submitting a ticket on the tech support site and you
            >would
            >get the same reply. Read the doc. Hello? I read the doc and it wasn't
            >there
            >that why I submitted a ticket. Another favorite is: The next version
            >of WL will
            >fix the problem.
            Agree, another favorite is: please make a test case... If he is in front of me,
            I would like to slam om him, go make your own, lazy bone.
            >
            >I double if WL8.1 is any better. I think I'll just wait two more month
            >when WL10.2
            >will be released. Or if I wait three months for WL15.3. Can somebody
            >tell them
            >that the dot com era is over and we don't a new buggy version every two
            >weeks.
            >
            >
            >
            >
            >"David " <[email protected]> wrote:
            >>
            >>What Version of WL and service pack
            >>OS
            >>Mem.
            >>
            >>What your problem.
            >>
            >>What happening went WL cashes.
            >>
            >>Cheers
            >>David
            >>
            >>"Joe Hartman" <[email protected]> wrote:
            >>>
            >>>I agree. This is a lame forum. Actually, the product sucks. It's
            >>expensive,
            >>>slow, hog up all the god damn memory, and crashes all the time. I
            >thought
            >>>Micrsoft
            >>>stuff was crappy, but this take the cake. JEzzzz.....I think JRun
            >is
            >>>even better.
            >>>
            >>>
            >>>"Flip" <[remove][email protected]> wrote:
            >>>>Funny, that's what I said about the Sybase's Jaguar newgroups before
            >>>>I
            >>>>switched over to wls. I don't want to bad mouth them, but man, talk
            >>>>about
            >>>>lack of activity for days, even weeks. I guess the difference is,
            >>the
            >>>>newsgroups there, were monitored by people (Sybase people too) who
            >>used
            >>>>the
            >>>>product, which was very low in numbers. Here? It's actual tech support
            >>>>people who monitor these postings like they monitor their phones,
            >emails
            >>>>and
            >>>>faxes. At least, that's what I've heard.
            >>>>
            >>>>I guess I don't share your opinion of the newgroups here. Ya, sure,
            >>>>one or
            >>>>two of my postings haven't had any activity on them. But in general,
            >>>>the
            >>>>people here are helpful, educated about the product and overall very
            >>>>quick
            >>>>on the uptake for suggestions! And no, I'm not one of those support
            >>>>people.
            >>>>:> I'm just a newbie who's been helped out of jams a few times. :>>>>
            >>>>
            >>>>If you want to have a bad newsgroup experience, you could try being
            >>>a
            >>>>newbie
            >>>>on any of the core linux newsgroups! Now that's a frustrating experience
            >>>>IMHO. The guys/gals here are at least trying to help people out,
            >>>>independent of OS/experience/technology used.
            >>>>
            >>>>
            >>>>
            >>>>"Johnson" <[email protected]> wrote in message
            >>>>news:[email protected]...
            >>>>>
            >>>>> these forums suck. no one here to answer anything. No good discussions.
            >>>>I'm not
            >>>>> using them again. Notice that 60% of the questions are unanswered
            >>>>
            >>>>
            >>>
            >>
            >
            

• Cannot send email in mail app. using POP account with Wi-Fi

  I recently moved to an apartment that only has wireless internet access. Since moving I cannot send email using my POP account, although I can receive email. I was also not able to receive email using my .mac account, but I learned through this forum to change server port to 587 in .mac account and now I can send via .mac account in mail app. But I still cannot sent email with mail app. using my POP account. I changed no settings when I moved, and have never had this problem with cable. Any suggestions?

  It all depends on the policy of whoever is the ISP at your new location and the method used by the outgoing (SMTP) server to determine whether you’re a legitimate user.
  In an attempt to fight spam, many ISPs restrict the ability to send using an outgoing (SMTP) server not owned by them, usually by blocking port 25 for all traffic outside their own network, which means you cannot send with an SMTP server not owned by them if configured to use that port number. And it may happen the other way around as well, i.e. the outgoing server itself may look at the IP address you’re connecting from and refuse the connection if you’re outside its own network.
  Something that often works is changing the outgoing server port to 587 (or whatever alternate port number the outgoing server listens to) instead of 25 and using some form of authentication in Preferences > Accounts > Account Information > Outgoing Mail Server > Server Settings, but two conditions must be satisfied for this change to work: (1) the ISP must not block that port as well AND (2) the outgoing server in question must listen to that port and accept a form of authentication not based on the IP address you’re connecting from.
  Independent mail service providers not tied to a particular ISP, such as .Mac and Gmail, do allow authenticated SMTP access on port 587, which is the reason changing the outgoing server port number solves the problem for them if the ISP doesn’t block that port as well.
  The following article, for example, describes several ways to address this issue in the case of .Mac, but can be useful for other mail accounts as well (not just .Mac), and applies to all versions of Mac OS X (not just Mac OS X 10.4.2 and earlier as the article states):
  .Mac: Server timeout alert message when sending email

• Some help please navigating these forums and a little discussion as well?

  There are a few questions I’d like to post, but first I need to determine how to use this newer style of user-to-user forum. Yeah, it’s been around a few years or so, but I’ve seen it take over the more traditional message board systems like v-bulletin and phpBB. Those boards were easy to navigate, as the forums, categories and topics were presented in a typical directory tree structure (even though the built-in search functions leaved a lot to be desired).
  Now the trend has shifted to formats such as this. While some retain some semblance of categories and topics (discussions), others seem to abandon this altogether in favor posts or discussions being related via tags or keywords. Google is the worst offender – forcing the user to select up to 4 pre-defined descriptors when creating a new post.
  Also confusing is how the terminology has changed. The forums are now calling topics, discussions. But they end up containing even less actual discussion on the topic and have de-volved into simple questions and answered. This is reinforced by the use of buttons to compel the original poster to designate responses as helpful or correct answers. This I would guess is in response to the myriad of answer seekers posting questions, receiving several helpful replies and never going back to say thanks, thus, the threads become all but useless for others who experience and seek out solutions to similar issues.
  The new format also usually starts out with “ask your question here” which is just another way to say, “hey, how about at least giving the search a try before asking a question that’s been covered before”.  Because many self-contained search features just don’t work, I can see why users just skip over it. But, what they may not know is that you can use Google to search a specific site. Forum, or blog which usually works pretty well. I’ve done this on a number of occasions, only to find the response as “this question has been answered here a hundred times – try searching”. If the responder is feeling generous that day, he or she may also present a link – a google search link that includes keywords.
  So, here I do see the initial ask your question box, then underneath that, a bunch of icons that represent particular products/topics. I start searches using more keywords, the reduce them If there are too many results. This gradual decline works well for Google, but here at Apple Support, I went from over 700 results to just two by eliminating all but the two mandatory keywords. I will do some more searches and post in the appropriate section, but my gut reaction is that it would be hard to believe that I’m the only person who has ever had this question.
  So, then – what’s the best and right way to use this new forum?
  ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  A BRIEF HISTORY OF ONLINE MESSAGE BOARDS
  I’m turning the double-nickel this year, so I’ve earned the right to gripe a bit. I don’t know everything, but for those of you youngsters, do yourself a favor a read up. If you truly are a techno-phile, you’ll find it at least somewhat interesting, at least enough to do a little research. Plus, this information isn’t all that old.
  The first online community I was exposed to was the BBS – Bulletin Board System. I had just bought my first PC, a Tandy, and the sales guy sold me a modem and gave me a number to call to connect to his BBS. I installed the modem, dialed the number and for the first time heard the annoyingly beautiful sounds of modems connecting. The, almost like “Do you want to play a game?”, text appeared on my monitor and I was hooked. The BBSes were local – to avoid long distance calls – and operated by those who could afford a second, dedicated computer and phone line. Usually, only one person could connect at a time – browse the discussion topics, leave a post to add to the discussion, check private messages (email) then log off.
  News Groups were the next form on online interaction I was introduced to. These required a special server running a dedicated protocol and a new reader, usually integrated in with an email client like Outlook Express. Each group was a specific topic – for example, Microsoft groups may have had a couple dozen or so groups covering topics like Windows 95 or networking, other commercially sponsored groups, or self-created groups. Like a BBS, you would log on, catch up on unread messages, respond to some and move on. It was in the News Groups where I learned how to program web pages to connect to a hosted database and many other things, thanks to the expertise and kindness of strangers. These groups soon became the territory of spammers, not to mention the real ugly recesses of the internet – international folks sharing “content” that the work obscene can’t even begin to describe. ISP’s soon dropped news groups from their services and they went away.
  By this time however, the world-wide-web was now in full swing. We no longer needed AOL or Prodigy to get on the Net, just an ISP and browser. Broadband was becoming available in select markets. Web-based bulletin boards sprang up all over, filling the void that the news groups left behind. They evolved, but kept to the simple structure and format for a good long while. As the cost of web hosting came down, and the availability of online databases went up, and open source application became better and more robust, anyone could incorporate a forum into their site with little time or expense.
  Social Media was on the rise. Sites came and went. From Friendster, to Myspace, then finally facebook, Twitter and LinkedIn. The net also settled in to a short list of other content sharing sites – YouTube, Flickr, Instagram. These took over the social discussion aspects of the online forum sites. That left the forums to take the only remaining role of software and product support – both as an extension of a company’s support solution or user-to-user help and support.
  On more than one occasion, I’ve tried to engage other users in topical and conceptual discussion in these groups, but it seems that they’ve already used their energy for that keeping up with their social media obligations. Facebook groups get lost in the multitude of pages. So end user support groups have settled into Q & A, mark the answer as correct them move on. Then another person comes along with the same question, enters it into the box, sees the first ten “pertinent” results that don’t answer the question, posts the question, and the cycle continues.
  If anyone has read this far, I commend you! Reading is fast becoming a lost art. I know it’s hard to read off a computer screen, easier on a tablet. And while I live my gizmos and gadgets, I have to still at least once in a while pick up a real book. I’m perfectly satisfied with my iTunes system with the only issue being the quality of any downloaded music. It’s better than it used to be, but CD’s have superior sound. Blu-ray Disc has superior sound and picture.
  I did purchase several books from the iTunes Book Store. But why? I could have bought them anywhere and read them in iBooks, but not the other way around. I had to sell my iOS devices. And now I can’t read my books. But that’s another story, for another day.

  Slip Jigs
  Contributors here so far are the cream of the crop...
  As an overall reaction to your treatise, I agree. I also judge that you - like me - may have some experience and skill at UX design (User eXperience - usability design, for the unwashed masses).
  First, let me commend your use of the WHITE SPACE that Apple graphic designers have so kindly provided. Looks very much like a paper page full of easy-to-read-SERIF-FONT text - it is clear you have experience with design concepts.
  As a tribute, I will post in your style - although our compose pane here is not quite WYSIWYG, I am hoping that line spacing will sort itself out, if not I will remove my attempt at bucking the system - but it may time for you to get some new optics
  you said:
  " ... v-bulletin and phpBB. Those boards were easy to navigate, as the forums, categories and topics were presented in a typical directory tree structure... "
  Agree that vBulletin, etc. WERE easy and familiar - but what is this structure but lipstick on that pig - see SITEMAP | ASC  (tt2's excellent UserTip). The digital directory tree is merely an adaption of the familiar Fileroom of old... a room for files(computer), file cabinets w/ file 'folders'(folders) and files(files). Apple in the form of Jobs/Wozniak (actually Xerox, but I won't quibble) was groundbreaking in the introduction of the GUI to the masses. [see your comment on being forced to learn a new way of working... has always been thus]
  Let me add that the lack of Apple's implementation of the stock features of "Sticky" threads - Announcements, Hot Topics, etc., is a miscalculation. The CATEGORIES above the Using ASC list of threads - "Announcements" and "Community Events" - baffle me as to their usefulness as I can see neither when I click 'em, only some "filtering" of what is in the "Feedback about Discussions" (?Feedback ?about? Disscussions?) Category.
  you further said:
  "... the trend has shifted to formats such as this. While some retain some semblance of categories and topics (discussions), others seem to abandon this altogether in favor posts or discussions being related via tags or keywords... "
  Kids these days... => iDevices (generic for handheld smarty-devices of any stripe) are responsible for the VISUAL graphic design conventions... no more teensy-weensy cursor - but BIG FAT FINGERS.
  A good suggestion to submit at Support_Feedback  might be to improve the 'Smartness' of the search capabilities by REQUIRING tags to be attached by the OP (offer suggestions if they wish) AND FURTHER, allowing other users of status to ADD tags (see your ¶ #2) - my estimation of the ACTIVE SEARCH is that it is looking for matching terms in the title of a thread, but I have no proof - anecdotal or by documentation at JiveSoftware.
  additionally you said:
  "... the use of buttons to compel the original poster to designate responses as helpful or correct answers. This I would guess is in response to the myriad of answer seekers posting questions, receiving several helpful replies and never going back to say thanks, thus, the threads become all but useless for others who experience and seek out solutions to similar issues. "
  I have no experience with other enterprise solutions, but the scuttlebutt on Jive is that it is the best in the business at Community Collaborative WorkFlow Software for Big Enterprise. We here unfortunately have been given use of a mere pittance of Jive's features. Apparently the MARKUP buttons have a really valuable purpose in the complete package of Jive workflow management. Here, merely a system for rewarding helpers. The green icon goes un-noticed by most and the OPost is likely irrelevant to most individual's issue. Regarding the latter portion, you can't change human nature. Some folks just aren't team players.
  you continued:
  "... The new format also usually starts out with “ask your question here” which is just another way to say, “hey, how about at least giving the search a try before asking a question that’s been covered before”. Because many self-contained search features just don’t work, I can see why users just skip over it. But, what they may not know is that you can use Google to search a specific site. ... "
  This particular issue of "Why do folks not go to the dadgum forum related to their device/software?" has plagued me since actively taking part here. My maladies prompted ME to go directly to the forum/sub-forum where they belonged. Clearly "My iPhone is a BRICK - how do I UN-BRICK IT?" does not belong in this forum - Using ASC - but thousands of similar questions land here - it MAY be because the DEFAULT forum for un-PRE-visited forum at SUBMIT.
  The WELCOME page has the preferred path - a "Search or ask a question" field and the teeny -> New to the Community? Start Here.  link (actually Tutorials )
  -- neither of which content does anything to coach the new user in "How Do I Use This Joint?"
  Something akin to "Pick the Device or Software in which you are interested below" might at least get the visitor to the right place to BROWSE their issue. Many folks are unable to craft a TITLE to their question that even resembles their problem, much less explain it in the bodytext.
  This is explained  in the javascript:; link "How to write a good question"  - e content of which I leave open AND hi-lited in a text file ready to copy/paste, for example:
  Quoted from  Apple's "How to write a good question"
     To help other members answer your question, give as many details as you can.
  Include your product name and specs such as processor speed, memory, and storage capacity. Please do not include your Serial Number, IMEI, MEID, or other personal information.
  Provide the version numbers of your operating system and relevant applications, for example "iOS 6.0.3" or "iPhoto 9.1.2".
  Describe the problem, and include any details about what seems to cause it.
  List any troubleshooting steps you've already tried, or temporary fixes you've discovered.
  Here is how obscure that information is
  It's almost as if the confusion is by design.
  HOORAY! - another fan of the Google workaround. I get pooh-poohed by some for even suggesting going off the reservation, but it works WONDERFULLY and is FAST AS LIGHTNING with even more useful post-result filtering.
  you concluded your evaluation with:
  " So, then – what’s the best and right way to use this new forum? "
  Learn the system just like you did when you first started using a computer instead of paper. It is what it is. I have a comfortable WorkFlow established using browser bookmarks and Add-ons + Google for all searches + email notifications to sort the wheat from the chaff. Not adopted of my choosing... but at least it's MINE!! Be advised that the SiteWare employs some "we will save you from yourself, helmet-law-like features" that may frustrate you from time to time - until you discover (or are told) how to circumvent them.
  Some definitions:
  Apple Support Communities = Bulletin Board Software Site
  Community = Forum
  Category = Sub-Forum
  Question = Thread
  Reply = Reply
  Your not so "Brief History..." is clearly a good evaluation and Executive Summary. Are you SURE you're not an interactive developer?
  best regards
  CCC

• Can anyone tell me if anyone from Apple reads these forums

  *Can anyone tell me if anyone from Apple reads these forums and does anything about the issues experienced?* I still have a faulty proximity sensor, even after the latest download. I went to the Apple Store and they told me to stop using it with the leather pouch, but it doesn't make any difference. I even tested the test models in the store and they did the same thing.
  *Has anyone been able to fix the proximity sensor fault on their phone so that it doesn't come on whilst your talking?*
  Someone please help. I loved my iphone 3G, but the iphone 4 has caused me to become so disappointed with Apple. I'm even thinking of moving to the Samsung Galaxy, which has Google Android capability, moving background wallpapers, bluetooth capability, video capability that is compatible the a variety of media players (not just Quicktime), the ability to send business cards to non-apple phones and the ability to be used as a USB drive without needing wifi or itunes.

  These Forums are mostly users talking with users, now and then you may see the grey Apple icon of an employee/genius posting and the purple Apple of a Forum host but they aren't here to pass on feedback.
  The best way to make your point is to send feedback here:
  http://www.apple.com/feedback/iphone.html

• Posting script code in these forums

  OK, it looks like there are some (new) formatting issues with these forums when people try to post their scripts. I have been using a formatter script that converts the text on the clipboard to HTML and then wraps it in a pre tag, but there still seems to be some issues with certain characters. The following script has worked for me so far (although I don't post that much) - what other scripts or methods work for you?
  <pre title="this text can be pasted into the Script Editor" style="font-family: Monaco, 'Courier New', Courier, monospace; font-size: 10px; padding: 5px; width: 720px; color: #000000; background-color: #E0E0E0; overflow: auto">-- script formatter
  property TempFile : "SF_TempFile" -- a temporary work file
  property TheWidth : "width: 720px; " -- a width attribute (deprecated in HTML 4.01)
  try
  set TheClipboard to (the clipboard) as string
  set MyOpenFile to open for access ("/tmp/" & TempFile & ".txt" as POSIX file) with write permission
  set eof of MyOpenFile to 0 -- empty the temp file
  write TheClipboard to MyOpenFile
  close access MyOpenFile
  -- convert to HTML - see man textutil
  do shell script "cd /tmp/; textutil -convert html -excludedelements '(html, head, title, body, p, span, font)' -encoding US-ASCII " & TempFile & ".txt"
  -- strip the first line (<?xml ?>) and add the <pre>...</pre> wrapper
  set TheText to rest of (paragraphs of (read ("/tmp/" & TempFile & ".html" as POSIX file))) as text
  set TheText to "<pre title=\"this text can be pasted into the Script Editor\" style=\"font-family: Monaco, 'Courier New', Courier, monospace; font-size: 10px; padding: 5px; " & TheWidth & "color: #000000; background-color: #E0E0E0; overflow: auto\">" & TheText & "</pre>"
  set the clipboard to TheText
  display dialog ((count TheText) as text) & " characters placed on the clipboard" with title "Script Formatted" buttons {"OK"} default button "OK" giving up after 4
  on error ErrorMessage number ErrorNumber
  display alert "Error " & (ErrorNumber as string) message ErrorMessage as warning buttons {"OK"} default button "OK"
  end try</pre>

  Hello red_menace,
  Indeed a pre-processing code like yours is always an option for us, but from my point of view, the correct solution is for the discussions' admins to disable this meddlesome formatting feature of the new fora software.
  This new feature affects not only new posts but also the existing messages in the fora, that means it has rendered quite a few useful messages totally useless. This is actually serious data loss caused by the thoughtless software. And for what?
  After all, these discussions' boards are not chat rooms where people might want some simple input methods for fancy text formattings, but technical support fora where people frequently post programming codes, computer outputs and so forth that have many reserved symbols and notation.
  I really wish they may fix this promptly.
  Best regards,
  Hiroto