TEB is triggering a failure caption first

I'm using 5.0, I have a 54 slide program with a TEB on each page that the learner presses 'Tab' then validates and displays a failure (I already have seamless tabbing set to false on the htm)
Most of them work GREAT! , but a few are displaying the failure box before the text is typed in the TEB. I've replaced the TEB with new onse but have the same problem. I must be missing something?

Hi there
Unfortunately I can't think of a way to do it directly. But I can think of a way to sort of fudge it. You could set things up so that a successful action moves two slides ahead. And an unsuccessful action (which would generate a Failure caption normally) would move to the next slide. Stage the desired animation to play on that slide.
Cheers... Rick
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Suggestion: Click Box needs option to display success/failure caption until next click

As it stands right now, if I want to put several click boxes on a page and have the success captions for each appear in the same location, I can only set the success/failure caption to display for a limited amount of time. That is the only way to make the text disappear from the screen. The problem is, I want to have several different click boxes. When the user clicks, the success caption should display. Then the user shoudl be able to click on another click box and have the success caption for that appear in the same location. The problem is the success caption from the previous click box may still be displayed (depending on how long it was set to display for). There really needs to be an option to select that says display until next click. It does no good to guess how long a user will want to read the success/failure text before they decide to click on another text box.
You have the same problem with audio. As it is right now, a user can click on several click boxes and have several different audio tracks playing simultaneously. There needs to be an option to disable the first audio track upon clicking the next click box.
I can't believe this problem hasn't been fixed before this. It is a very annoying problem. I never had half the problems I have with Captivate, when I used Authorware. If there is some kind of work-around I'd like to know what it is.

My suggestion would be that you think a little further outside the box to solve this 'issue'.
It appears to me that you want to display information in captions that appear and disappear based on user interaction, correct? AND you also want audio to play at the same time, but you don't want more than one audio track to play, correct?
To achieve what you want requires at least two separate mouse events. One event triggers the caption and audio to appear. The other must trigger any previous captions to disappear and immediately shut off their audio. Since you don't know which of your objects will be the first one interacted with by the user, all of them must be set up to check for any previously invoked captions and audio before turning on their own caption and audio.
Now all of this CAN be done using Captivate's variables and advanced actions. But there IS a much simpler solution staring you in the face. Why is it essential that all of this MUST happen with mouse clicks? Why not use mouse overs events instead?
Captivate provides rollover caption and rollover image objects for which you can attach audio to the object that appears on rollover. These objects have two mouse events (rollover and rollout). Rollover triggers the caption to appear so that the text displays and it's audio plays, while the rollout triggers the caption to disappear and automatically shut off the audio. This means that the user merely needs to move their mouse around the screen rolling over the hot spots to see information and hear audio. And if you just place a click box or button on the slide to pause the playhead, your user can spend as much time as they want reviewing the content before moving on. You don't have to worry about rewinding the playhead with Advanced Actions because clicks on your content objects would resume play.
These rollover objects can be set up in seconds with audio attached. I'm surprised more Captivate authors don't use them given how easy they are to apply in comparison to other click-driven solutions using Advanced Actions.

Multiple failure captions on one slide...?

Can anyone offer any advice with this please?
I use Captivate 3 to produce training for software applications. In the past I have tried to limit the amount of buttons and/or click boxes that have failure captions to a maximum of one or two per slide. This is purely to prevent the problem where a previous failure caption appears when an incorrect option is chosen later on in the same slide, even where the click box/button is clearly separated from the next one on the time line and the 'focus' is changed as well. This removed the problem but incresed the file sizes
So, in trying to keep the filesize of my software application movies down I have started building cp files where I have fewer slides with graphic elements appearing and disappearing throughout....the difference in the published files is huge but I now have the problem back where I may have several failure captions corresponding to several click boxes/buttons on the same slide. The 'bad behaviour' is that, again, the first failure caption will appear all the way through any incorrect choices made on any of the remaining click boxes/buttons on that slide.
I have separated all the buttons etc. from each other on the time line but the problem persists. Can I really only have one or two click boxes/buttons with a failure caption on each slide or am I missing something?

Hi there
Have you examined the properties for the objects and enabled the pause for the failures?
Cheers... Rick
Helpful and Handy Links
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Adobe Certified Captivate Training
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Slide Audio and Failure caption aduio plays at same time

I have tried to read the many postings before I submitted
this question. I am sorry if I am still not getting it.
I have created a simulation and I am having trouble pausing
the audio when the user clicks too soon (before the slide audio
stops). When I am testing I will click the wrong area at the time
the audio asks the user to click. (Basically I am clicking too soon
on purpose just as some users might do.) When I click too soon in
the wrong area the 'Failure' caption appears with audio. That is
exactly what I want to happen. But the audio for the slide
continues so I have two audios now playing at the same time. I am
sure it is due to my option settings but which one?
I have a slide with audio that plays for the entire length of
the slide (7.7 secs).
I have one click box on the slide set to 'Continue' on
success. Displays for 4 seconds. Appears on the timeline at 3.7
seconds and lasts for the duration of the slide. The click box has
the following options selected: 'Failure' , 'Stop slide audio when
clicked' , 'Pause project until user clicks' , 'Pause for
success/failure captions'.
The 'Failure' caption options are set to display for 5.6
seconds (the client wanted audio instructions to guide the user
when the user had the wrong response). The Transition is set to
'Fade in and out'. Both 'In' and 'Out' are set to .5 seconds.
How do I get the Slide Audio to stop? It does not have to
resume just stop.
Thank you,
C

Hi there C
Firstly, apologies for the slow response, but, speaking for
myself, I tend to not answer questions where I am not comfortable
in giving the right answer. However, your plea for assitance has
dragged me out of my shell, so here goes:
My understanding is that on a click object, if you have
selected "stop slide audio on click", then that object will stop
the slide audio ONLY if the user clicks ON it. In other words, a
click anywhere else will bring up the failure caption if this is
set, BUT the slide audio will continue.
Now, to sail into totally uncharted territory, there are 2
things you could try/test:
Insert a click box over the whole slide that "continues on
success" but has your failure audio linked to it and enable the on
success caption, but edit it to show as a failure caption. In other
words, the user has clicked on this object incorrectly, therefore
they need to see and hear the failure of having not having chosen
the correct option. I would suggest that this click box displays
for the rest of the slide, but sits below your original box on the
timeline.
The second option is to set your original click box to
navigate to a duplicate slide on failure that does not contain the
slide audio, but is then set up as your "failure" slide with a
slide navigation back to the original slide after the audio has
completed. If you choose this option, then it might be a good idea
to have your failure text and audio include something like "let us
try again" as the original slide will start playing from scrarch
again.
Please let me know via this post if this helped or not!!
Luck
Andrew

Failure Caption not showing in playback

The Failure Caption is not showing for me when I record a
demo/simulation manually. I selected the Failure Caption check box
for the click box options and entered caption text, but when you
click outside of the click box area nothing displays when
publsihed. It shows if I use the auto recording option but I don't
like the way it displays the images in sequence for the application
I'm recording against so I end up needing to take manual captures
which presents the feedback problem again.

Try moving the click box to the top layer of the slide. That
usually works for me for some odd reason.

How can I display the failure caption with click box when using function keys to navigate a sim?

I am using the keyboard function keys to navigate a simulation using Click Boxes. For instance, F7 advances the simulation to the next screen, but if the learner selects F5, a failure caption displays. I have tried deleting and re-entering the click box, placing the click box at the top of the timeline levels, starting the click box at 0 and 0.5, making the click box visible and invisible, and make the click box the entire size of the screen.

Well, I guess that's that. Thanks for replying, I do appreciate it or else I would have been trying for days, wasting all sorts of time.
Until we meet again,
James

Strange issue in custom Success/Failure captions

Hi,
I have a strange issue in my custom Success/Failure caption. If I use 'S' letter in my customized caption .bmp file, it is not showing properly in the captivate. Attached file is for your reference. I tried converting text into image in photoshop, still it shows the same thing. Any thoughts??
Thanks in Advance,
-Ajay

OK. That's what I thought.
So what I think is going on here is due to the way Captivate assembles text captions that can stretch to any size based on the component images. I think your corner image that contains the text is being stretched right at the point where the S character is located on the end of Congratulations. Captivate is achieving the resizable text caption by repeating the last few pixels of each background image.
If you want to test my theory, just make your Congratulations text slightly shorter (use a condensed font or make the font size smaller) and I think your issue will go away.

Failure captions don't display in Edit View.

I used to be able to see my halored failure captions when in Edit View, but suddenly, they no longer display. If I preview my project and see that the failure caption needs to be changed in some way (e.g., the size needs to be changed so that the text wraps more appropriately, the caption needs to be moved closer to the object it is supposed to be pointing to), the only way I can see where the failure caption is is to click in the vicinity of where I think it is so the handles are revealed or click the button it is associated with in the timeline. Neither the text or the halored shape/color displays. I have to right click on the selection and choose Edit Text to see the text, but when I try to resize the shape, the text disappears again. I can move the caption to where I think it should be, but I can't tell if I've put it in the right place until I preview the project again because I can't see it on the Edit View screen.

I found the answer to my own question! The image file was covering the failure captions. When I moved the image file to the bottom of the Timeline, I was able to see the failure captions.

Problem with formatting failure caption...

This might be a bug or a bad Captivate file.
Project file (one of 17) has sucess and failure captions. Set the Failure as adobe red/ verdana 12.
On day 1 I do this and all is well.
On day 3 I open this file and find the failure caption set to adobe red with a yellow highlight behind the text.
Checked the preferences for the project file. Set to adobe red/verdana 12
On the specific failure text I choose edit preference to deselect the yellow highlight
Change to white-no luck
Change to "None"-no luck
Change to something other than yellow-accepted but now the new color is "locked" and cannot be reverted to the yellow.
I'n new at triaging Captivate issues. Thinking about opening the backup file or fetching a copy from my archives on the premise that this individual file is corrupt. I'd really not want to have to recreate from scratch.
Any thoughts would be helpful.

It's really very simple.
In Captivate go to File > Export > Project Captions and Closed Captions > Name it > Open resulting Word Doc, it will look like this:
The column on the right, outlined in red, titled "Updated Text Cation Data", is the one you will need to update
In Word (not sure which version you have, this is 07) open the Find and Replace tool. Instead of entering text, click the button labeled "Format" then choose "Font".
Another dialog box will open, "Find Font".
Enter in the current font info, including the color red as that will separate the failure captions from all the rest easily in Word. Then click inside the Replace With field and again click the Format Button and repeat the font process, now entering in the Bold that you desire.
Now, you can either click replace all (you run the risk of changing captions you didn't want to, though choosing red should eliminate that and worked in my test) or replace them one by one so you're sure you only change the ones you intend to.
Once you finish save and close the document with it's original name. Then in Captivate simply import the Captions back in (File > Import > Project Captions and Closed Captions) and viola, you're all set.
Have a good night and good luck in the morning. I figured I'd throw this out there in case I'm tied up tomorrow. If you already knew maybe someone else can benefit.

Drag and drop interaction failure captions

I have a drag and drop interaction with one drop target and multiple drag objects. Only one drag object is the correct answer. When a learner drags an incorrect drag object to the drag target I would like a failure caption -- that's pretty straightforward. However, I want a different failure capture for each of the wrong drag objects so that there is a different explanation of why each object is wrong. Then I need a success caption for when the correct drag object is dragged to the drop target.
Is this possible?

Hi Jay,
Yes, could create such a scenario, but the Submit button is not used in that case, because the feedback will appear immediately when a drag object has been placed on the target. Is that OK?
Here the work flow:
Besides the object, create all the feedback text containers that you need, correct and incorrect and label them so that they are easily recognizable. I labeled them FB_1, FB_2... because my objects were Drop1, Drop2...
Make those feedbacks initially invisible and group them in Gr_FB
Create the drag&drop in the normal way with one correct link
Select the target and in the in the D&D panel, click on the Accept button, change the settings like this
The advanced actions are pretty simple, standard, with two statements: Hide Gr_FB and Show FB_n (with the appropriate feedback container - you cannot use Shared actions in this dialog).
In the D&D panel, choose Infinite for the number of attempts and uncheck the Failure caption.
Lilybiri

Simulation-failure captions won't display

The failure captions won't disply in a simulation, only the hint caption. I removed other interacitve buttons and it still doesn't work.

I've created a simple project that recreates this issue, with hopes that someone here or someone from the Captivate team can take a look and see if I'm missing something, or acknowledge as a bug.
http://www.eternal-visions.com/FailureCap.cptx.zip
If you test the project, as is, the failure captions will not work. If you uncheck the "remain on top" box of the smart shape button on slide 1.. failure caps return. But, then the smart shape gets burried under other objects.
Thanks for your time.

Why is the click box Failure Caption Display property disabled?

Slide is 10 sec long. Click box appears at 7 sec, display to end, pause for response and failure caption, 2 attempts allowed before continuing.
Failure caption > Properties > Display time is disabled--and set to 10 sec.
Only want 3 sec with fade in and out 0.5 sec.
This in the only one of the entire collection of failure captions doing this. While I "fixed" the slide by just deleting this one and re-doing what works, I want to know why I could not access or edit the Display time.
Thanks.

I expected the failure caption to last 3 sec (since that was the default for all the failure captions to begin with). There are only 2 attempts allowed before proceeding to next slide.
So, Here's what was expected. Slide opens. Text caption must be read, then an instruction given. At 7 seconds the click box becomes active. the failure caption should be 3 sec duration with fade in and out set to .5 sec each. So if the viewer clicks inaccurately, the failure caption appears for as long as 3 seconds waiting for a response. Respond incorrectly again, the failure appears again for 3 sec then the project moves on to the next slide. If the viewer doesn't click, the slide just waits without generating a failure caption.
However, I don't know how the failure caption got set to 10 sec and I usually can modify the duration. The problem is that the duration property is disabled/not available to edit/not like the rest of the captions in the entire project. How do I activate it?

Captivate 8 Failure Captions Glossary Widget

I've run into some apparent conflicts between the Glossary Widget and click box and button failure captions in Captivate 8.
The course uses the Captivate Glossary widget, which is placed on Screen 1 and set to "not visible", unless the user reveals it.
A button is available on Screen 2 and ff. for revealing the Glossary. It calls an Advanced Action whose main item is "Show the Glossary widget".
Later in the course there is a practice activity based on a software simulation. A scenario is provided and the user is asked what they should do next? There is a click box for the user to click, and a failure caption is supposed to appear if the user clicks in the wrong place. (Hint and Success captions are turned off.)
Here are the problems I'm having:
The button for opening the Glossary on Screen 2 was originally set to display for the rest of the project (i.e. on every screen starting from Screen 2). With that setting, the click boxes in the practice activity still work, but failure captions do not appear. If I turn off the "display for the rest of the project" setting, put a separate Glossary button on each screen, and send it to the bottom of the timeline, the failure captions begin working again. This is a big hassle that I would prefer to avoid, but obviously I will do it if necessary.
However, even with one Glossary button per screen, the failure captions work only if you never reveal the Glossary widget. If you actually reveal the Glossary widget, the failure captions no longer display, although as I said the click boxes continue to work in other respects. I tried changing out the click boxes for buttons that did the same job, but the same problem exists.
Has anyone experienced conflicts between widgets and click boxes? Any suggestions for how I might tackle this problem?
Thank you!
David

Right now the click boxes are set for infinite attempts. Other properties include:
Pause project until user clicks
Hand cursor on
Go to next slide on success
Show failure caption
Those properties all work except "Show failure caption". I've played with number of attempts and different caption types but to no avail.
RE: the Glossary versus the button that reveals the Glossary: you may be right that the Glossary per se is not causing the conflict, but I can't really tell. The button calls an advanced action with three steps:
Pause the project
Show the Glossary widget
Show a Close button for closing the Glossary widget (this is actually a SmartShape that's being treated as a button)
This Close button also calls a simple advanced action:
Hide the Glossary widget
Hide the Close button
Continue the project
I appreciate the time you took to respond to my posting!

Several click boxes on screen but only one failure caption appearing

Hi,
I'm using Captivate 6 and I have 3 click boxes on one slide. I have set each click box to have a Failure caption however, only the failure caption of the click box in the top position of the timeline appears in the course.
Ideally I want all 3 captions to appear at once if the user fails to click in any of the correct areas.
Do anyone know how to fix this?
Thanks in advance.
Liam

Hi Liam
One way I can fathom would be to create a blank slide. Insert three text captions that present the text you wish to see and arrange them so they "work" aesthetically. Then preview the project and screen capture. Then configure the background as transparent and save the image. Use this image as the Failure caption for that top level Click Box object.
Cheers... Rick

Is it possible to hide success/failure captions in the test, but make them available in the review?

Hi Everyone
I've got a 50 question, timed quiz and we want to disable the success and failure captions because they slow the students down, frankly, are kind of annoying. However, we want to allow the users to review the quiz after taking it. The problem is that the review feed back seems to use the success/failure object, so, when you review the quiz, you just see the questions with no feedback. Kind of pointless. Does anyone know of a way to disable (or remove) the success/failure captions in the quiz, while providing feedback in the quiz review?
Thanks

Hello,
For the moment a lot of people are still working with CP4, others have adopted CP5 already, so it helps if you mention the version you're using.
The feedback showed during review is in the Review area (you can see it in the slide on the stage). The message in this Review Area is not linked to the Correct/Incorrect/Incomplete messages you can show during answering the Questions. If you are using CP5 you can deactivate the Correct and Incomplete messages in the Quiz Properties panel, region Options. You cannot deactivate the Incorrect message. If the user answers correctly and the Correct caption is not there, the project will continue after clicking on the Submit button. However when the user answers incorrectly, the Incorrect message will appear however, instructing them to use 'Y' or click on the slide to continue.
During Review the user will see the Review Message, if you allowed Review (Quiz Preferences, Settings). The message showed is configured in the "Quiz Review Message' that you'll see in the Properties panel when the Review area is selected (or using the button 'Quiz Review Messages...' in the Quiz Preferences, Settings). If the user answered correctly, the message 'You answered this question correctly" (is indeed similar to the Correct caption). If the user answered incorrectly, his answer will be displayed and the correct answer (which is different from the Incorrect caption).
Hope this explains the difference. If you are using CP4, let me know and I'll try to explain the workflow in that UI.
Lilybiri

TEB is triggering a failure caption first

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