The cursor jumps around on my macbook pro. it happens all the time when  i am typing and suddenly the cursor is at a previous spot and i am typing away. i am not using a mouse but i am also not accidentally hitting my trackpad. someone please help!

my cursor jumps around when i'm typing. it randomly lands in a previous part of the text. i do not use a mouse. i am decinitely NOT accudentally hitting the trackpad. it happens enough that i am starting to hate my fairly new macbook pro. i tried turning off bluetooth but it still happens. the strangest part is i cant find other complaints of this happening, at least recently. anyone have ideas?

If you have a fairly new Mac...
You are still under warranty.  Call Apple Care. Make sure you get a case number as all repairs have an additional 90 days of warranty.
#1 - You have 14 days from the date of purchase to return your computer with no questions asked.
#2 - You have 90 days of FREE phone tech support.
#3 - You have the standard one year Apple warranty.
#4 - If you've purchased an AppleCare Protection Plan, your warranty last for 3 years.   You can obtain AppleCare anytime up to the first year of the purchase of your computer.
Take FULL advantage of your warranty.  Posting on a message board should be done as a last resort and if you are out of warranty or Apple Care has expired.

Similar Messages

  • Ipod 5th generation will not turn on, charge, or connect to macbook laptop. i was using it for music then all of a sudden the screen went black and was unresponsive. i have tried using other cords. also my home button is broken. someone please help!

    ipod 5th generation will not turn on, charge, or connect to macbook laptop. i was using it for music then all of a sudden the screen went black and was unresponsive. i have tried using other cords. also my home button is broken. someone please help!

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable              
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • I tried updating my iPod 5th gen to iOS 8 but it only shows me a picture of the iTunes logo and a charger at the bottom, I'm not sure what this means or what I need to do. Can someone please help me?

    I tried updating my iPod 5th gen to iOS 8 but it only shows me a picture of the iTunes logo and a charger at the bottom, I'm not sure what this means or what I need to do. Can someone please help me?

    After restoring to factory settings/new iPod you will then have to restore from backup
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:                         
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • I am using OS X and some of my customers are not getting attachments sent with Apple mail. This is very frustrating. Someone please help.

    I am using OS X and some of my customers are not getting attachments sent with Apple mail. This is very frustrating. Someone please help.

    Run the 10.5.8 Combi Updater again, then reboot your Mac.
    The Combo updater of Leopard 10.5.8 can be found here:
    http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update

  • Every time I connect my new iPad2 too my Sony laptop a pop up comes out saying " the iPad cannot be used because it requires iTunes version 10.5 or later. Can someone please help me!.

    Every time I connect my new iPad2 too my Sony laptop a pop up comes out saying " the iPad cannot be used because it requires iTunes version 10.5 or later. Can someone please help me!.

    Download and install the latest iTunes. Once you  satisfy that requirement the warning will go away.

  • Is time capsule the only wireless backup for a macbook pro that will work with Time Machine?

    I just got a macbook pro (mid 2012) and I was going to back it up, but the time capsule is very expensive so I was wondering if any other backups worked wirelessly with time me

    Any external hard drive can be used for a Time Machine backup, but for network backup I doubt you will find much if anything at a lesser price than a Time Capsule. Plus, the Time Capsule is also a network router.

  • I'm unable to browse the internet at home on my Macbook Pro (10.6.3), even though it shows I am connected to the wireless network with full bars.

    This problem began weeks ago, when I suddenly couldn't browse the Internet at home despite being fully connected to the network. The network was a private, password-protected wireless network set up through a Netgear router.
    I have spent hours troubleshooting and have tried multiple fixes including resetting PRAM, deleting and re-creating Airport, deleting and re-creating networks, changing IP and DNS, etc. to no avail. My roommate's PC works perfectly fine on the same wireless network.
    This seems to be an issue with networks I use long-term. I can connect fine to networks at Starbucks, etc. for short-term use. Also, while trying to troubleshoot my connection issues on my home network over the last few weeks, I'd been using my apartment complex's public wireless connection (no password) with no issues. All of a sudden, I am having the same exact issue with that network. It's like something just snaps and maybe gets configured wrong after a few weeks or months of use.
    I am desperate to find a fix, since now I can't use the internet AT ALL while at home and need it for work.
    Thank you in advance for your help!

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of this exercise is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login. Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
    Be sure your Mac is shut down.
    Press the power button.
    Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
    Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem(s)?
    After testing, reboot as usual (i.e., not in safe mode.)

  • I installed WOT and when I did, I went to my homepage and it alerted me that it was not a safe site. Of course, this isn't true. Might someone please help me? Thank you.

    I had had WOT installed for a couple of yrs. and I had no problems with it and depended on it to help me from going to nefarious sites.
    Then one day I received on screen that my homepage was a disreputable site. So, I deleted it.
    This morning I decided to install it again to see what would happen and indeed when I went to my home page, I received the warning that this was a disreputable site. Again, I deleted it but I certainly do miss it.

    Hey mha007,
    thanks so much for taking the time to respond. Out of desperation, I called my ISP and they removed it from my computer. Man, I wish I knew what caused this. I would share my screen with you but all info, I've either deleted or it was removed when ATT Support Tech did their stuff.
    Again, thanks for your kindness. Leeflea

  • Warbled sound using the built in mic on a Macbook Pro

    Hello all,
    I just got Logic 8 and I'm still in the testing/experiment stages. Right now I'm simply recording my voice, through the *built in mic*, on my Macbook Pro. I'm recording at 192k, 24 bit to test out the sample rate differences and quality of sound. In my audio settings, on my macbook pro, I noticed that it only goes up to 96k. I'm getting audio overload messages, in Logic, and it sounds to me there is a slight "warbled" sound in the recording. Very much like the way a cheap mp3 sounds, underwatery/warbled/cheap. It's subtle but I can detect it.
    Is this because the I'm using the internal mic?
    Do I need to match my audio settings, on my computer, to Logic's sample rate settings?
    Is that why I'm getting audio overload warnings and the distortion?
    Any input will help.
    Thanx in advance
    TTW

    The built in mic in your MBP probably costs a dime. It's completely useless for recording except maybe as a quick sketchpad for remembering a melody. They put it in for Skype/iChat purposes, not for professional recording. A more or less decent microphone is at least $100, plus you'll need a proper interface with a mike preamp to connect it to your Mac. Even then, the chances that you'll hear a discernable difference between 44.1 kHz/96/192 are slight.
    Best,
    Zip

  • What is the best siri like app for macbook pro?

    what is the best siri like app for macbook pro?
    any one have experience with dictation apps?

    Welcome to the Apple Support Communities
    First, use speech recognition. It's installed on OS X, so you don't have to install a third-party app. See > http://support.apple.com/kb/PH11258?viewlocale=en_US

  • I bought an iphone, and i am trying to use it in mexico, but it is telling me i have to activate it, please help!

    i recently bought an iphone, and i am trying to use it mexico, but it is telling me i have to activate it. please help me in knowing what to do because i cant call the service number in mexico.

    did you buy it new or used, and from where?

  • Songs in Ipod but not in itunes library. no option to back up so i can restore. Will someone please help me?

    Ok, see, i was dowloading some songs off of http://www.youtube-mp3.org. I dragged the songs into my itunes library, but when i looked, they weren't in there. so i looked at my ipod and the songs i downloaded were on it! i dont know how either! i tried to back up my downloaded songs so i could restore it to see if that would help, but there wasn't an option for me to back up my ipod when i right clicked on it. i looked atsome of the other forums about the "AppData" solution. it said to delete the corrupted file if there was one, but i dont know what to look for. can someone please help me? this is driving me crazy.

    See this older post from another forum member Zevoneer covering the different ways and software available to help you with this task.
    https://discussions.apple.com/thread/2452022?start=0&tstart=0
    B-rock

  • Macbook pro 2010...cursor is acting crazy jumping everywhere and responding very slow...thought it was the track pad but I plugged in a mouse and it still does the same thing...is this a virus?..and can someone please help?...

    My Macbook pro is acting Crazy....the Cursor just keeps on jumping everywhere and not responding when I use the trackpad....Even when it does respond it is very slow...I thought it was the trackpad acting up but realized it wasnt when i plugged in a mouse and it still did the same thing...this happened one other time and shortly after my computer froze...I had to restart for it to work but restarting dosent help this time...can someone please help?...Is this a Virus?

    It is not a virus.  See my Mac Virus Guide*.
    As to what it might be, that's hard to say.  You should try some basic troubleshooting...  Repair the hard drive with disk utility.  Boot in safe mode and see if it happens then, log in to a different user account and see if it happens there, reboot from another system and see if it happens.
    Apparently some people have had this kind of problem caused by swelling batteries that push on the underside of the trackpad and cause all kinds of strange problems.  Is your machine's underside deformed at all?
    * Disclaimer: links to my pages may give me compensation, and should not be taken as endorsement of my services by Apple.

  • On my Macbook Pro my cursor jumps around and does it's own thing even with a usb mouse, on my Macbook Pro my cursor jumps around and does it's own thing even with a usb mouse

    Having trouble with my MacBook Pro and the cursor jumping around and doing it's own thing.  Clicking opening up other folders etc. 

    There are several possible causes for this issue. Take each of the following steps until it's resolved.
    1. Follow the instructions in this support article.
    2. Boot in safe mode and test, preferably without launching any third-party applications. If you don't have the problem in safe mode, but it comes back when you reboot as usual, stop here and post your results. If you can't boot in safe mode, do the same. If you booted in safe mode and there was no change, go on to the next step.
    3. Reset the System Management Controller.
    4. If you're using a Bluetooth trackpad, investigate potential sources of interference, including USB 3 devices.
    5. A swollen battery in a MacBook Pro or Air can impinge on the trackpad from below and cause erratic behavior. If you have trouble clicking the trackpad, this is likely the reason. The battery must be replaced.
    6. There's a report that a (possibly defective) Thunderbolt Ethernet adapter can cause the built in trackpad of a MacBook to  behave erratically. If you're using such an adapter, disconnect it and test.
    7. There's also a report of erratic cursor movements caused by an external display that was connected but not turned on.
    8. If none of the above applies, or if you have another reason to think your computer is being remotely controlled, remove it from the network by turning off Wi-Fi (or your Wi-Fi access point), disconnecting from a Bluetooth network link, and unplugging the Ethernet cable or USB modem, whichever is applicable. If the cursor movements stop at once, you should suspect an intrusion.
    9. Make a "Genius" appointment at an Apple Store to have the machine tested.

  • I am using an Macbook pro in conjunction with a Time Capsule. I back up all my aperture librarys on it, but how can i view these images that are stored on the capsule please ??

    I am using an Macbook pro in conjunction with a Time Capsule. I back up all my aperture librarys on it, but how can i view these images that are stored on the capsule please ??

    If you want to see what is in a file that is backed up by time machine then you have to restore the entire file. Having said that I have had good experience with Time Machine and individual files... if the file is there then all of it's components are almost for sure there. A way to get around this in Aperture would be to use referenced images. The images then still exist as individual files and can be backed up and restored individually. You would have to do so on a file by file basis though and your album information would still only be saved within the Aperture library.

Maybe you are looking for