The screen of my iphone 5s is shattered cant unlock iphone to backup to the computer is there anything that I can do to recover photos?
The screen is just black, so I cant unlock my iphone in order to back it up to the computer because it asks me to enter the passcode on my iphone. is there a way of unlocking it with the computer? please help!!
CeciliaAlvarez wrote:
The screen is just black, so I cant unlock my iphone in order to back it up to the computer because it asks me to enter the passcode on my iphone. is there a way of unlocking it with the computer? please help!!
No. The passcode exists only on the phone. You can take the phone to an Apple store and they may be able to replace the screen without erasing the phone.
Are you sure you never set up automatic backup to iCloud or to your computer?
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Have you tried restarting or resetting your iPhone?
Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after It shuts down, press the On/Off button until the Apple logo appears.
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds).
No data will be lost. -
I was updateing the software on my ipod through the wireless straight to the ipod and had to stop so held down both the power and the home buttons. Now the screen is frozen with the apple logo and the normal 'unfreeze' technique won't work. The computer does not recognise the ipod so will not charge or restore it. Is there anything that I can do myself?
Unplug it and let unit go dead. Then hold your Home button down and plug the USB power cord back in. iTunes should see it and then restore.
Basic troubleshooting steps
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My iphone 5s lose Touch-id after update ios 7.1 . What should i do now ? My Iphone is from HongKong but now i lives in Viet Nam . Is there anyway that I can transfer my Iphone to Apple HongkongIn iOS 7.1, the setting has changed locations and is in the same grouping with General, Wallpapers, etc. Also, if you have not set a passcode, you cannot see or set Touch ID. If you restored the phone as new and it still does not provide you the option to set a passcode, and then Touch ID, then it is possible there is a hardware error. Since you purchased the device in Hong Kong, as described before, you can only get a friend/relative to take it to Apple, or you will have to do it yourself. Unfortunately that is what can happen when you need warranty work and have purchased a device outside of the country that you live in.
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If you are running a virtual machine, e.g. VMFusion, ensure that the CD is disconnected from the virtual machine. This will sometimes allow the CD to now show up in Mac OS X.
Shut down the computer and start up whilst holding down the mouse button. This may take some time, but keep your finger on the mouse button right up until the disc comes out or the log-in screen has appeared.
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I updated my Apple Iphone 3GS this morning and now my charger will not work. I can use my boyfirends just fine but mine will not worl at all. Why is this and is there anything that I can do?
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I need help. Just purchased an ipad with wifi service only. Is there anything that I can get that will allow me to access the internet. I keep getting network connections that have a lock which makes it unable to log on. Picking up numerous with sites with the lock. Help did I make a mistake in getting this ipad. If so, can I trade it in for one that is more network friendly.
If you expect to use a WiFi only iPad it needs a wireless network. It is customary to have your own versus using someone else's.
Nothing is more network friendly than an iPad.
You couldn't possibly have expected to sponge off a service someone else is paying for?
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my imac seems to be getting slow on the internet. sometimes its good, sometimes it acts up. is there anything that I can do to speed things up ? Is there software available to tune up my imac?
If this is Internet related, the slow downs can be caused by increased user activity on your ISP's server.
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Is there certain times of the day when you notice the Internet is slow?
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In order to get those to work you will have to upgrade to Snow Leopard 10.6.8.
Start by checking if you can run Snow Leopard:
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http://support.apple.com/kb/SP575
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http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
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I am trying to connect both my ipod touch 5h gen and also my iphone 5c to my bluetooth headphones at the same time. I have been told because of the way the operating system works this is not possible. I used to be able to do this on my old non apple handset.
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Regards
BodiThe iOS implementation of the Bluetooth Protocol does not permit use of a Bluetooth device with more than one source at a time.
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All the photos on my iphone disappeared. Is there anything that I can do?
There has been a glitch on my iphone where all the photos in my album duplicated itself. So I decided to take the time to delete all the duplicates. Now, all the photos are gone, and I tried plugging it into my Windows computer to restore to the previous backup. As I plugged the phone in, I quickly cancelled the automatic sync. But the back up that shows up on itunes is the back up that was created as I plugged the phone in today. Is there anything I can do to get my photos back ?
What photos?
Photos that you synced from your computer to iphone should still be on your computer.
Camera Roll photos ( taken with iphone)? You should be importing these regularly to your computer as you would from any digital camera. If for some reason you have failed to do this, then you would have to be able to restore from a previous backup where the pics were present ( if on exists). Otherwise they are gone. Import regularly. -
Hello. I have an iPhone 4S. I need to get a picture sent to me a little over a month ago. It is still in iMessages in a conversation. However, as i scroll up and click on the picture, iMessages closes down on me. Is there anything I can do to get this picture?
Close out of the message app, double tap the home button and completely close out of the app.
Then do a reset, no data loss. Hold down the home/sleep button together until you see the apple logo and then release, then wait for your phone to boot back up.
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I recently purchased an IPad Air and it has been working fine for around 5 months. All of a sudden it has stopped charging and when I plug the charger in it displays a message saying,'this device is not certified and may not work correctly' (or similar). To be clear the charger is the same one that was supplied at time of buying the product and has worked fine up until now. I am loathed to buy another one as I have taken it back to where I got it from and tried a new cable and this did not work. Can anyone offer any advise? Thanks.
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