The trial advertisement for Adobe Cloud Trial blocks my PS from opening...I don't want the Cloud offer...Why is it blocking PS?

See subject line above

Can you please elaborate?
Which version of PS do you have?
Which operating system?
Which Creative Cloud product trials have you downloaded?
What happens when you launch the product from your computer's desktop icon?
Which error messages are you getting?
Nancy O.

Similar Messages

  • Sales offer for Adobe Cloud block PS

    When I attempt to open PS6 an advertisement for Adobe Cloud pops up requesting that I take a sample trial.  When I close it I cannot open PS.  Is there a fix...or a way to block the advertisement?

    Can you please elaborate?
    Which version of PS do you have?
    Which operating system?
    Which Creative Cloud product trials have you downloaded?
    What happens when you launch the product from your computer's desktop icon?
    Which error messages are you getting?
    Nancy O.

  • Have paid for adobe cloud but now it is say start your trial

    have paid for adobe cloud but now it is say start your trial

    There are no billing issue, I have got it confirmed.
    Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
    If you use Photoshop at all, you may need to install the latest update to resolve this issue. See this blog post for more information:
    http://blogs.adobe.com/crawlspace/2013/01/photoshop-13-0-413-1-2-updat es-now-available.html
    If you do not have Photoshop, then try the solution that others have mentioned previously:
    Open the Adobe Application Manager (AAM).
    If applicable, let AAM complete any automatic updates and restart itself.
    Sign in with your Adobe ID. (Optionally, you can close AAM at this point.)
    Open a CS6 application (e.g. InDesign CS6).
    If prompted (e.g. you get the trial screen), click "License This Software" and sign in with your Adobe ID.
    Refer to: Re: Top Ten Questions About Creative Cloud
    creative cloud software says my free trial has expired, but I have a paid subscription
    Regards
    Rajshree

  • I frequently use Lightroom 3.6 for tethered capture on location. If I sign up for Adobe cloud and upgrade to Lightroom 5, do I have to be online all the time to use it? In other words, can I still use the program off-line?

    I frequently use Lightroom 3.6 for tethered capture on location. If I sign up for Adobe cloud and upgrade to Lightroom 5, do I have to be online all the time to use it? In other words, can I still use the program off-line?

    Yes.
    The only difference is the installation method and the ownership verification. The program still is installed on and runs from your local machine. You only have to hook up to the internet every 60-90 days to verify ownership.
    From the FAQ
    Do I need to be online to access my desktop apps?
    No, the desktop applications in Creative Cloud, such as Photoshop and Illustrator, are installed directly on your computer, so you don’t need an ongoing Internet connection to use them.
    An Internet connection is required the first time you install and license your apps, but you can use the apps in offline mode with a valid software license. The desktop apps will attempt to validate your software licenses every 30 days.
    Annual members can use the apps for up to 99 days in offline mode. Month-to-month members can use the software for up to 30 days in offline mode."

  • What solutions are there for Adobe Cloud subscribers/designers who are using/have been using Adobe s

    What solutions are there for Adobe Cloud subscribers/designers who are using/have been using Adobe software but have run into system requirement inadequacies etc. . . Basically, I have a new mac and CS6 runs fine. But my old macbook can only run CS5.5. Because I'm a subscriber my Adobe CS5.5  updated automatically. What happens when one day a year or two from now (or sooner) my MAC won't support the latest version of my CS subscription? Is there a way for cloud subscribers to subscribe to a legacy or an older version of CS?

    Hi Wildeboer420,
    Its my understanding that previous versions will still be acessible for users going forward, I copied the following from the FAQ
    I am a Creative Cloud member using the CS6 applications included in my membership. Will I lose access to CS6 when CS7 becomes available in Creative Cloud?
    No, if you have downloaded and installed the CS6 versions of the applications, you will continue to have access to them without interruption as long as your membership remains active. When the CS7 versions become available, you will have up to a year to download and install them and they will run on your machine along with CS6 versions.
    Hope that helps,
    -Dave

  • Cs 6 and cs6 trial might both be on my computer-don't want problems when "trial" ends in 30 days.

    I had massive problems getting cs6 (paid version) to install after updating my computer to winows 8. Lots of issues with serial number on Adobe's part. Now, i ran belarc scan, says I have trial version of cs6, with totally different sn then what my paid version is. I would like to make sure adobe cs6 is properly installed on my computer, and don't want to be unpleasently surprised in 30 days, which is how long i think the trial lasts. What should I do? just delete cs 6 using uninstall? I only see one cs 6 in the install/uninstall section, there it is not listed as a trial. Thank you for any help!

    I think what you said about orphaned files/ registry keys was exactly what happened to my installation.  When Windows 8 took out my cs6, I bet there were lots of stray files that remained. I used your link for the  Creative Suite Cleaner Tool , and ran that program after I did the uninstall from the "install/uninstall menu. Now, Adobe CS6 is working perfectly.( It did not "save as" properly) Thank you so much. I think the CS Cleaner Tool really did the trick! And, I feel a lot better, knowning I did not somehow download an additional PS6 that was a trial, since you said that only one CS6 can be on a computer at a time.

  • I purchased creative cloud, so I thougth Adobe Acrobat Pro was included. When I install the program with my CC ID, I keep getting a trial version, I paid for Creative cloud so why should I buy Adobe acrobat seperately?

    Can anyone help me please?
    I tried to install and remove twice, We bought one year full package of creative cloud programs.
    Many thanks for a solution, i have 3 days trial left.

    Hello Kelly,
    first, because you wrote that you "installed ..." a try to (un)install by own resources is not enough!)
    As strange as it may seem I fear it's now a challenge for Adobe's Creative Cloud Cleaner Tool.
    Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
    I quote: ... helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
    Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html  and follow the prescribed sequence of operations
    On the other Hand, in my eyes it's as you said, CC includes many other programs, please see Adobe Creative Cloud . Here a screenshot of some of my programms I loaded down to use in CC:
    If necessary and for further questions and if "open" please use chat, I had the best experiences.
    Hans-Günter

  • I have paid for adobe cloud but now it says 'Trial expired'

    I have a monthly subscription to Adobe cloud apps.
    I thought I could use it at home and at work.
    On my home computer it says trial expired with no options other than to enter a serial number.
    What can I do? I pretty sure I'm allowed to use at home machine too.

    Have you activated on more than two machines or more than two times?
    Please refer to :
    Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
    Creative Cloud products revert to trial after upgrading to Mac OS X 10.7.4 | CCM
    If you have any trouble to launch your Adobe product and has been revert to trial and/or prompt for a serial number, please try the steps below:
    1. Sign Out and Sign In back following the steps:
    Sign out, Sign in | Creative Cloud Desktop app
    2. Delete the OPM.db file: 
    Close the Creative Cloud application.
    Navigate to the OOBE folder.
    Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
    Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE
    Delete the opm.db file.
    Launch Creative Cloud.
    Show hidden files, folders, filename extensions | Windows XP, Vista, Windows 7
    Access hidden user library files | Mac OS 10.7 Lion
    3. Reset your Hosts File: (follow the steps 3 from the link below)
    Sign in, activation, or connection errors | CS5.5 and later
    Please, let me know how it goes and if the issue still stand after following scrupulously the given steps.
    Thank you.
    Regards
    Rajshree

  • Adobe just billed my credit card without authorization for Adobe Cloud using the information they had from my photoshop order.

    Very scummy billing practices. I never authorized Adobe cloud to be billed to my credit card. They simply used my credit card information obtained from my Photoshop order. I want a full and immediate return of all funds. At this point I will also cancel my Adobe Photoshop order.I will certainly spread this on the web as well

    Hi there
    I could only find an order for a Creative Cloud Photography plan under your account.  This was started on November 7th and is billed $9.99 each month.
    Did you sign up for this?  What is your Photoshop order number?
    Kind regards
    Bev

  • Exclusive update release for Adobe Cloud customers

    Excuse me, Adobe.
    Don't get this wrong, I personally have nothing against Adobe. Please know and realize that Adobe probably don't realize this, or simply don't have a heart to realize this by now. Adobe actually losing some valuable registered lifetime 'diehard' Adobe customers like other creative professionals and myself.
    Yesterday I learned that Adobe released exclusive update release only for Adobe Creative Cloud customers with Illustrator's new package update. I find that very ironic approach, because I know that diehard Adobe Illustrator customers have request for it for years. Adobe basically ignored us, creative professionals, instead of us, focusing on Adobe Creative Cloud customers.
    Rest assured, Adobe Master Collection CS6 is more likely my final upgrade purchase. It was a big slap in my face. I know that it is not just me, knowing that many other creative professionals are upset as I am.
    Don't get me wrong, I wholeheartedly am (now was) a lifetime diehard Adobe customer.
    Dear Adobe, just tell me if I am wrong. I just cannot justify the cost benefit analysis on advantage of Adobe Creative Cloud, where it is more of "renting" while many other creative professionals including myself prefer traditional way of upgrading through Adobe online store just as in the past and at present time. Many of us prefer "traditional" way of "owning" Adobe Creative Suite apps rather than 'renting' apps. In a long run, by owning traditional app/purchase do have super duper advantage over Cloud in terms of real cost of doing business. While traditional customers like myself still own Adobe apps even if when Adobe decides no longer support, we still own the legacy versions regardless.
    So, what happens if one day, out of blue, I fear that Adobe eventually realize that Adobe Creative Cloud is not viable or feasible to continue. That will certainly make some customers not happy. What happens to traditional customers like creative professionals and myself spent huge amount of investment in traditional qualified upgrades, and then switched to Cloud.. then one day Adobe decide not to support Adobe Creative Cloud.. what does this means to traditional customers like myself owned versions of serialization numbers over the years - down in the drain and Adobe Creative Cloud 'temporary' annual serial number no longer viable, and force us to pay FULL traditional license all over again. In that case, that is where I am dealing with this concern. I just cannot possibly trust Adobe on that one. I do have huge benefit of doubt on that one.
    For example, with Adobe decided to invest some of its resources developed new applications such as Adobe Flash Catalyst and few others in Adobe Creative Suite CS5. When Adobe released CS6, Adobe dropped Flash Catalyst. That is one of example on why I do have benefit of doubt on long term viability and feasibility of Adobe Creative Cloud.
    Please listen to us, creative professionals out of our concerns.
    If Adobe refuse to listen, include us in that respect, so be it. It is possible that Adobe eventually be losing many lifetime, diehard Adobe creative professionals.
    To be honest, I am very disappointed with Adobe's attitude toward creative professionals' being diehard lifetime support and invested lot of our time, tools, and skills and everything... time and money. It is all down in the drain. Thanks!
    Have a fabulous day!

    And customers fall for it like suckers.
    Software development during the emergence of a new category has always been lucrative. A small handful of developers with a good idea sweat blood for a couple years building the core application. Once it exists, delivery is cheap and profit-per-sale is high. Users buy licenses for several hundreds of dollars each. Each new license sale costs next to nothing to replicate in terms of manufacturing. It's all marketing, packaging, and distrubution. Disks are copied and printed for less than $1 each. Printed manuals, of course, may cost $20 or so, depending on color, quality, etc. There is real overhead, of course, in developing good content for manuals.
    When all this stuff was new software titles used to cost less, but shipped with installation disks and thorough printed manuals, and a set of added-value extras, like utilities, fonts, clipart. And new version improvements were quite significant and innovative.
    But once the software category "matures," with each version, the prices go up; the bundled "extras" become fewer. The focus shifts toward continually look for ways to cheap-out on the customers in order to "improve" the margin for the stockholders, and "milk" the increasingly archaic and mundane software for all that can be got out of it. One way this is done is by turning real value into mere perceived value. Adobe is the worst offender in this regard.
    Print manuals have become pay-extra, or non-existent. It astounds me that in the much-ballyhooed age of "information at your fingertips" the ondisk local help has become increasingly difficult and tedious to access. Now, the default behavior of the Help menu has even been modified to disuade users from accessing local PDF versions of the documentation to coerce them to go online for help files access (this from the company that is highly dependent upon PDF). Slow, tedious, and non-contextual as it is, PDF was bad enough. Having to go to Adobe's crappy "community help" system is ridiculous.
    This is all promoted, of course, as "immediate access to continual improvement." And customers fall for it like suckers.
    Look at the increasingly innane questions that occur  daily in this Forum. Newcomers ask the most basic questions, making it obvious they haven't even tried to read page one of the documentation. I've been at this stuff since the beginning. It didn't used to be this way.
    Are they all lazy dolts? No. Documentation has become less accessible and less thorough.
    Next, Adobe turns the online documentation essentially into blogs. "Live feedback"? "Continual improvement"? Baloney. Beginners clutter what should be authoritative documentation with innane comments. Questions get transferred to the User Forums, where Adobe sluffs off its responsibility for product support to its users; which more often than not turns into a time-wasting process of the blind leading the blind.
    Of course, only a mere mention of the term "tech support" will suffice. Everyone knows what thas become.
    Once you've eliminated the costs of printing, packaging, and delivering disks and documentation, and turned everything into electronic downloads (causing each customer hours of downtime--often even days futzing around with Adobe's horrible installers), what's next? Stockholders still want increased margin.
    Software by subscription and web-centric automation--while still increasing prices, of course--has long been the holy grail of software developers. This is true of all the biggies, including Microsoft, and of course Adobe. But how do you pull it off? How do you convince the suckers?
    Releasing new features to the buzzword "cloud" before making them available to perpetual licensees will be Adobe's attempt to "sweeten the pot" to con those who buy into the software subscription scheme. Time will tell how successful the ruse is for Adobe.
    The truth is, though, in terms of actual quality of the product, (especially Illustrator) nothing has changed for the better. Look at the very features that we who choose to stay with the relative safety of a traditional license are so upset about: Bundle for output? Export embedded images?
    People, how archaic, how old, how yesterdecade's news is that? This is "quick development" that can only be delivered by the "cloud"? Give me a break.
    It's utterly laughable, as Illustrator's cobby, clumsy, over-glorified, under-delivered, decades-late-to-the-game delevery of practical functionality always has been. So what's the big rush anyway for features that are already literal decades late? Sheesh, guys, Illustrator is not the only game in town.
    Consider: Since the release of CS6, how many posts have you forum regulars seen expressing excitement over the precious few actually new features, like grads-on-strokes? How many stunning examples of use of that feature have you seen users post?
    By comarison, how many posts have you seen on complaints about performance and buggy behavior? And proportionally how many are still the endless stream of repeats of the same old questions from newcomers trying to make sense out of Illustrator's uncomparably unintuitive, cluttered, and confused interface? I see the latter largely increasing. And I take that as clear indication that Adobe's treatment of "newfangled" documentation is not working. (And, of course, that Illustrator's interface is still as hideously unintutitve as it has always been.)
    Meanwhile, for the first time in too many years, I actually experienced again that new-purchase satisfaction of money-well-spent when I opened the Corel Graphic Design X6 Suite package to find a full-color manual with a hard-bound cover no less! Upgrade cost for anyone with a copy two full versions old? $200. Comes with 1000 OpenType fonts, huge clipart collection, truly useful utilities, and alot more.
    I still get a thrill out of every new release of Xara Designer Pro. So much elegant functionality, such clean-running speed, so stunning results possible from that tidy, inviting, intuitive interface in so affordably-priced and fun-to-use application.
    Meanwhile, Adobe upgrades have become more burden than pleasure. I actually dread them, especially having been suckered into the whole "Master Collection" thing. CS6 still sits on my desk uninstalled. I just dread having to mess with it.
    Oh, but James! That's why you should buy into "the creative cloud"!
    Well, don't hold your breath, bucko. If I decide to let CS7 or whatever just slide right by, I'll still be able to keep running the version I've got--without sending a monthly check to Adobe.
    These days--when so many younsters who have never swung a hammer at a nail actually try to rationalize renting over home ownership; and when so many middle-agers rationalize making perpetual interest payments for the instant gratification of driving a new car every year--who knows; the "creative cloud" sham may actually succeed.
    But not with me. Instead of watching money automatically fly out the window by itself, I'll be chuckling away, using whichever of my usual collection of 2D vector drawing programs I feel most advantageous--or most fun--for the task at hand.
    JET

  • Upgrade for adobe cloud

      Machine Name:          Power Mac G5
      Machine Model:          PowerMac7,2
      CPU Type:          PowerPC 970  (2.2)
      Number Of CPUs:          2
      CPU Speed:          2 GHz
      L2 Cache (per CPU):          512 KB
      Memory:          7 GB
      Bus Speed:          1 GHz
      Boot ROM Version:          5.1.4f0
    This is my Mac with a Dual 2Ghz PowerPC G5 Processor can this machine's software be upgraded to Run adobe cloud creative suite and the latest flash player?

    Sorry, nope...
    http://www.adobe.com/products/creativecloud/tech-specs.html#requirements
    Creative Cloud Connection
    • Microsoft® Windows® 7 or Windows XP with Service Pack 3
    • Mac OS X v10.6 or v.10.7
    Note that a broadband Internet connection is required.
    The following are requirements for the Adobe Creative Suite 6 applications:
    Mac OS: Multicore Intel® processor with 64-bit support, Mac OS X v10.6.8 or 10.7, 4GB of RAM, 10.5GB of hard-disk space.
    Note that Dreamweaver, Fireworks, Flash Builder, Flash Professional, and InDesign do not require 64-bit support.

  • English Language for Adobe Cloud Switzerland clients

    It looks like Adobe ID registered in Switzerland can't have their site in english. I don not speak enough French, German or Italian to follow the site in htese languages. Is there any way to change the Swiss Adobe Cloud to English?
    Thanks
    Yve

    Hi yvelegler,
    Please follow the steps in :
    http://forums.adobe.com/message/5480317
    It has detailed information & procedure.
    Hope it helps you.
    Regards,
    Rajshree

  • Is there a way to turn on auto complete for text that has to be entered repeatedly? I don't want to use a pop up list.

    Is there a way to turn on auto complete for text that is repeated? I don't want to use a pop up list.

    No, not in Number for iOS.

  • HT5137 The icon ..eg. Sound hound.and others.. Won't open when pressed. They just flicker with the face page briefly and won't open..don't want too loose sound hound ,as many references there .. Any ideas.

    On my  iphone3gs..some of icons aren't  opening up. Esp sound hound ,I don't want too loose it ,as have lots of references up in there .. Some of others ,like ,weather , stocks are opening.. Any ideas out there please..and thank you..

    You can also try backing up your iPhone and restoring the iOS.  This will erase everything then you can restore fomr your backup to bring back you apps and all of the associated data.  If you decide to do the easier steps of deleting and reinstalling the individual app, you will loose the data contained within that app, unless there is a log in account associated when you set up the app (like connect to facebook, or another internet account).
    How to backup and restore from a backup: http://support.apple.com/kb/ht1766
    How to restore the iOS: http://support.apple.com/kb/ht1414
    Backup, then restore iOS, then restore form backup (if you decide to do this)

  • Still trial program for adobe cloud

    the programs are still asking for license numbers, its been 30 days...so what do I do?

    Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link
    or
    Chat Now button near the bottom for Activation and Deactivation problems may help
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
    OR
    Asked to sign in after paying may help
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    or
    http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
    Membership and Payments http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html

Maybe you are looking for