There is a problem with my sound card, can't play music

I can't hear any sound

Go to the link below.Enter your Product Number as listed on Service Tag attached to bottom of notebook (may be under battery). You can also get the Product Number by pressing Fn + Esc key. After entering PN, click Next ,then choose Software & Drivers.On the next page use the dropdown to select your OS (probably Windows 7 64bit). A list will populate with drivers. Download & install the latest Audio driver.
http://h10025.www1.hp.com/ewfrf/wc/siteHome?cc=us&​lc=en
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If still no sound,try a hard reset, works sometimes.Disconnect all external devices first.
1-remove power cord and battery
2-press power button for 30 seconds
3-reinstall only power cord for first startup.
4-power on
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
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