There needs to be a place to file a complaint without having to post on the site.

Since I signed up in July of this year I have had nothing but problems with my bill. First they forgot to add my fios. After calling several times I was told the bill was in the mail. When I called back to see why I hadn't seen my bill (now September) I was told I couldn't be helped because I wasn't a fios customer. I was TRYING to be one. I had the boxes in my house. I simply wanted to PAY Verizon for service. A few weeks later I came home and my cable was turned off. My account had been canceled. After calling for days on end and sitting on the phone for an average of two hours a call it seemed no one had an idea what was going on. Finally tech was sent to my home to fix what was an offline problem. The tech walks in with NO IDEA that I had boxes and thought he was here for a simple installation.
Today, I was trying to pay my bill online, like I do ever month, and found my account was no long available for online bill pay. Really, Verizon??? I just want to pay you, you're making it very hard.
I asked where I could send a complaint and was told there was really no where to do that. At this point I am more than frustrated with Verizon. Unfortunately, I have no other option in the building where I live.
It's now November and I'm still dealing with this.
I just want a place to file a complaint. I don't want to post on some forum. I don't want to talk to someone in a call center who just wants to get me off the phone. I don't want to chat with a virtual representative. I was to speak with someone at Verizon who can listen to my complaints...of which there are many at this point.

Look for the "contact us" on the verizon pages. http://www22.verizon.com/content/contactus/
Almost all of the forums here are peer to peer. Some verizon admins will occasionaly step in and try to get you help. These admins are usually not able to solve problems for you themselves, but can sometimes give advise or get you in contact with someone who can.

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MUKTI.

Mukti,
did you try to install Mavericks, or did you only download its installer without running it? Which version of OS X is currently installed on your MacBook Pro? Do you still have the two grey installation DVDs which originally came in the box with your MacBook Pro? Do you have backups of the files on your MacBook Pro from before you downloaded the Mavericks installer?

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http://support.apple.com/kb/HT1420
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There needs to be a place to file a complaint without having to post on the site.

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