Third-party TTS voice appears in Speech Agent list, but Sam ends up reading

I'm trying to use a trial version of Ivona voices to generate text-to-speech in CP5, to test the capability. The Ivona speech agents show up in the Captivate voices list, but when you generate the text-to-speech, Microsoft Sam ends up being the voice. Is there an extra step I'm missing? I was able to get this to work with the trial version of Cepstral voices, but I'm having a problem with both Ivona and Loquendo voices. Has anyone gotten this to work, and if so, what are the missing steps?
I should mention that the Loquendo and Neospeech voices that are included with Captivate work just fine. Also, this is a purchased version of Captivate 5.
Thanks!

I have just tried the trail version of IVONA voices with Adobe Captivate 6 (on Windows 7) and I have the issue as reported by joebor1776.
Adobe Captivate sees the installed IVONA voices and it allows me to assign a different voice to each sentence. Unfortunately the audio generation fails to use the assigned voices, it uses the voice that is set as the Windows default voice (Windows 7 » Control Panel » Speech Recognition » Test To speech). This means you can't create a dialog between two or more persons.
Does anybody have a solution for that?
Thanks
John-Pierre
Edit:
I have sent an email to Ivona to see if they have a solution, but did not receive a reply yet. In the meantime I did some more research and found that http://www.cereproc.com voices are compatible with Captivate 6.

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Well, this "third party" is going to put my old hdd back and not charge me any money (as he did not fix it) but i think its better off taking it to an AASP because i have a feeling Apple store will charge way too much.
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3rd party order not appearing in billing due list

Any 3rd party sales order is not appearing in VF04. all the copy control configuration is standard.
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Did you check the below OSS notes? Also check the allied notes in it.
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Third-party TTS voice appears in Speech Agent list, but Sam ends up reading

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