Time Capsule, DHCP not providing correct gateway address

I have gone back and forth between my AP Extreme and Time Capsule and have determined that Time Capsule is not providing the proper gateway address to my wireless clients. Instead of providing the correct gw address it provides the address I assigned the base station. This is contrary to my Airport Extreme which provides the proper gw address to my wireless clients. Sounds like a bug in the DHCP base station software. Any thoughts?

I have a very similar problem. I originally had cable broadband and a Airport Extreme (AE) upgraded to 7.3.1 all worked fine. The AE was being used as a DHCP server to distribute the dynamic IP address provided by the ISP. I then replaced the AE for a Time Capsule (TC) and installed a new 802.11n Airport Express. I upgraded the TC and AExpress to 7.3.1. The TC was setup identically to the now replaced (disconnected and switched off) AE.
Unfortunately the TC failed to work as a DHCP server. It did not recognize the ISP provided dynamic IP address and replaced it with an 'Invalid' IP address which of course meant no internet access. I then replaced the TC with the original AE (identically set up) and all worked fine, including the AExpress.
While I wait for Apple to fix the TC firmware I am running the AE as the DHCP Server and the TC as a wireless bridge to the AExpress. Time Machine is recognizing Time Capsule and backups from two macs are working fine.

Similar Messages

  • Help! Can't Connect, DHCP Not Issuing Correct IP Address

    I get an vDSL connection and have a home LAN set up with both Ethernet and Airport. Usually, when a computer connects through DHCP, it gets an AP Address of 192.168.0.x, "x" being a number higher than 1, depending on when it connected to the network. My desktop iMac works fine in this regard, with an internal IP address of 192.168.0.5, and the router being 192.168.0.1.
    The problem: My Powerbook also used to do this fine, but suddenly this morning it could not connect to the network via Airport or Ethernet, with one or the other turned off, or both turned on.
    The key: via Ethernet, the DHCP automatically sets to 10.0.1.4, with the router as 10.0.1.1--which, if I am not mistaken, is the Airport address system. But this is not under "Airport" in the Network control panel, it's under "Ethernet," and thus my problem. I cannot get the danged IP Address to go back to the correct Ethernet address! I tried restarting, turning Airport off, renewing the DHCP license, and trying the assistant features--nothing worked. My Powerbook is completely offline--and I have to use this for my workj in just a few hours!
    Help! Thanks!

    OK, never mind. It turns out that I had plugged in the ethernet cable to the wrong port on the Airport base station. Somehow that was mucking everything up. I switched the port, and now it works fine.

  • Autodiscover not providing correct server address and UPN

    Hi
    System is as follows: Server 2012R2 With Essentials Exp. + Server 2012R2 with Exchange 2013 sp1
    And everything is fine and dandy, except for autodiscover, when outside of domain.
    All virtual directories are configured as mail.mydomain.com
    PS reports: AutoDiscoverServiceInternalUri :
    https://mail.mydomain.com/Autodiscover/Autodiscover.xml
    Have installed and configured a wildcard ssl certificate, that both servers trust, and I can navigate to both servers using iexplorer:
    https://server.mydomain.com/remote and
    https://mail.mydomain.com/owa
    When I run exchangeremoteconnectivity I can succesfully connect with activesync.
    I have set up spf and srv record in external DNS
    All the users validate using domain\username
    So when I try to configure Outlook 2013 using autodiscover, it just hangs at step 1.
    And when I try using a galaxy s5, supplying email and password, it populates, but not correctly.
    UPN is set as \username, and I need to provide "domain" to make it domain\username
    Server is set as domain.com, and I need to provide "mail." to make it mail.domain.com
    The I can connect, I suspect that is also why Outlook won´t autoconfigure as well.
    I have read high and low, but I need more assistance per se.
    Please advise :)
    Regards Lars

    Hi Lars,
    Following are some common procedures to check autodiscover configuration:
    • Run Test-OutlookWebservices | fl
    • Run Test-EmailAutoConfiguration on client to find how autodiscover is connecting and where  exactly it's failing.
    • Verify URL for autodiscover. Get-ClientAccessServer | fl
    Check for AutodiscoverInternalServerUri attribute.
    Get-ClientAccessServer -Identity "CAS-01" | fl AutoDiscoverServiceInternalUri
    Set-ClientAccessServer -Identity "CAS-01" -AutoDiscoverServiceInternalUri "https://cas01.contoso.com/autodiscover/autodiscover.xml"
    • You may also access the autodiscover url from IE and in response should get "600 invalid request".
    https://cas01.contoso.com/autodiscover/autodiscover.xml
    • If autodiscover not working for external client verify authentication on Autodiscover virtual directory and if required you may recreate the virtual directory by running command:
    Remove-AutodiscoverVirtualDirectory
    New-AutodiscoverVirtualDirectory
    Regards,
    Satyajit
    Please “Vote As Helpful”
    if you find my contribution useful or “Mark As Answer” if it does answer your question. That will encourage me - and others - to take time out to help you.

  • Time Capsule will not back up address book

    Fior some reason Time Capsule will not back up my address book. When I delete an address and start up Time Machine, it will show my address book screen. However all my "older" address book screens in time machine are blank. I have searched various forums but have not been able to find other topics on this issue. Is here anybody who has a clue (the address book is not exempted for back up)?

    I just checked to see if TM was backing up my address book, and at first I saw the same thing you're describing, but after a minute or so, old backups appeared. Have you waited a minute to see what happens?

  • Time Capsule DHCP settings

    My BT Home Hub 2 started playing up so I replaced it with a Draytek Vigor 120. I have managed (somehow) to get it to work and have internet access despite the Vigor saying that I don't.
    The Time Capsule DHCP is assigning IP addresses of 10.0.#.# instead of 192.168.#.# - any ideas how to change this format?
    Thanks.

    A consumer device with an LED labeled as an essential funtion but is actually redundant? This is why Apple should do their own ADSL modem...
    It is not redundant.. The internet LED will light when the draytek is used as router.. it then handles the routing.. but the UK version has removed that option.. this is correct because the internet is not controlled then by the modem.. only dsl sync. The router that does authentication, actually is the internet device..
    Apple have never made anything beyond dial up modems and they will never make adsl modems.. which are going to eventually be phased out hopefully as we go to fibre or vdsl.
    A bridged modem is not generally accessible from a router.. the WAN port of the router is pppoe encapsulated not normal IP addressing.

  • Time Capsule Does Not Port Forward FTP Ports

    Hey there,
    I recently purchased a Time Capsule, and I found out that while it fixes the NAT-PMP bug found in my previous AirPort Extreme Base Station (Gigabit-N), it introduces a new problem which makes it refuse to forward port 21 properly.
    It seems to me that the Time Capsule has some sort of FTP server built in, and is either enabled but closes connection on client connection, or disabled but still listens for client connection.
    This message is what I get when I connect to my IP via FTP from the WAN side (FTP port forwarded to a local machine with an IP 10.0.0.8):
    421 Service not available, remote server has closed connection.
    When it is accessed from the LAN of course, I can connect to 10.0.0.8 with no problem. However, what is interesting is if I connect to the Time Capsule via FTP I get this as well:
    421 Service not available, remote server has closed connection.
    Thus, I am 100% certain that the FTP message I see when I connect from WAN is from the Time Capsule instead of the machine I port forwarded to.
    Apple needs to fix this annoying problem and at the same time fixes some VPN issues I'm having with my Nortel VPN client (4.68). It was all working when I had the AirPort Extreme Base Station.

    I am having a problem establishing an FTP session that is started with my FTP Client (CuteFTP) on my local network and attempting to connect to an FTP Server with one of my hosting providers. My first few attempts used FTPS (Secure FTP) as that is what I typically use when transferring FTP packets over the net. Well, this didn't work so I thought maybe the Time Capsule had a problem inspecting the encrypted packets so I switched to standard clear-text FTP just to see if the Time Capsule handles FTP session management functions correctly. This didn't work either. I'm using PASV FTP and have never had a problem before with my CISCO Router or with another consumer-based NAT router. I don't believe that the Server on the Internet gets the initial request on port 21 as I believe the Time Capsule is not allowing the packet to pass and my FTP Client spits back an error message : "Couldn't access FTP service " "Connection Failed". I have also used "Terminal" and initiated the ftp utility and attempted to connect to the same server and receive the following error message : "421 Service not available, remote server has closed connection.". I have attempted to put my computer in the DMZ by using the Default Host feature on the Time Capsule but that resulted in the same errors. I believe that I have tried most of the settings available on the Time Capsule to attempt to get this to work but no luck yet. If the packet is getting through to the server and the response back on the current ephemeral port is not getting through the Time Capsule I'm really hoping the solution is not having to port map all ephemeral ports as this is in the tens of thousands. Has anyone successfully established an FTP Session (Secure or Not) from your local client through the Time Capsule to a Server on the Internet. If so, could you help by providing any Time Capsule settings that were required for this to function properly....Thanks in Advance.
    Note: I have attempted to ftp to several different public ftp servers on the Internet and get the same error results. I have no problems ftping to local serverson my local network.

  • My time capsule is not connnecting to the internet

    My modem stopped working and I have a new one, now my time capsule /private network from it is not connecting to the internet
    Any ideas?

    When you replace a modem you have replaced the KEY part of the network.. the Airport /TC needs a factory reset to work again.
    No files are lost doing this..
    I have added some notes particularly for Mavericks/Yosemite as a new clean setup is also good time to fix network issues with names etc. Particularly for Yosemite this is important.
    A factory reset of the TC is the start.. it is required so you can find it again.
    Factory reset universal
    Power off the TC.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the TC to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
    N.B. None of your files on the hard disk of the TC are deleted.. this simply clears out the router settings of the TC.
    Setup the TC again.
    ie Start from a factory reset. No files are lost on the hard disk doing this.
    Then redo the setup from the computer with Yosemite.
    1. Use very short names.. NOT APPLE RECOMMENDED names. No spaces and pure alphanumerics.
    eg TCgen5 and TCwifi for basestation and wireless respectively.
    Even better if the issue is more wireless use TC24ghz and TC5ghz with fixed channels as this also seems to help stop the nonsense. But this can be tried in the second round.
    2. Use all passwords that also comply but can be a bit longer. ie 8-20 characters mixed case and numbers.. no non-alphanumerics.
    3. Ensure the TC always takes the same IP address.. you will need to do this on the main router using dhcp reservation.. or a bit more complex setup using static IP in the TC. But this is important.. having IP drift all over the place when Yosemite cannot remember its own name for 5 min after a reboot makes for poor networking. If the TC is main router it will not be an issue.
    There is more if you need it.. This thread is help.. read from bottom last post up.
    time capsule device not found

  • Very annoying Time Capsule problem - Not responding

    Hi,
    I have a really annoying problem with my Time Capsule and/or network setup. Although I did huge research on this matter, I still have no solution for the problem, nor any more ideas how to get rid of this misbehavior.
    First of all, I would like to introduce a draft of my current network setup with all included clients, switches and routers:
    As you can see, I have 3 Apple computers, 1 Windows 7 client, a Canon MX895 network printer, the said time capsule and an AVM Fritz!Box WLAN Router for internet access.
    Both MacBooks are WiFi connected to the Fritz! which serves as the central WLAN accesspoint with simultaneous 2.4/5 GHz. The interconnection between the Fritz! and the Time Capsule is a wired 100MBit. Also it manages the IP adresses via DHCP enabled.
    The Windows PC, iMac and MX895 are directly connected to the remaining 3 network ports of the Time Capsule. The Time Capsule is a 2ng gen one equipped with a Samsung 2TB drive. WiFi on the Time Capsule is disabled. Firmware is 7.6.3
    And here is the problem description:
    After adding the Time Capsule to the network, there was no problem configuring it as a switch with Time Machine sharing available to the 3 Macs. Everything worked as expected... until...
    ...the Time Capsule does not respond any more. In more detail:
    The LED of the capsule is still green, not blinking or amber!
    I can access the capsule with Airport Utility but as soon as I try to do a remote restart, the Time Capsule is not responding any more.
    First I thought: "Okay, probably there has happened something" but I didn't care much about it and did a restart by pulling the power cord out and plug it back in after some seconds. Then it seems to work again... for some hours/days...
    ...then it happened again:
    My MacBook's Time Machine tells me that "the network drive does not respond", "...does not exist" or "...identity has changed". It seems to happen randomly, I don't have a clue what is causing this!
    What I have tried to fix this:
    Tried another Time Capsule (1st gen) with the same hard drive
    Tried this 1st gen with another Samsung 2TB HD
    Reset the 1st and 2nd gen TC and started with fresh backups
    Tried different TC settings, like transfering DHCP from the Fritz! to the TC, fixed IP
    Reset the complete Time Machine settings on all Macs and configured it again
    At the moment I'm trying, if a specific Mac in the network causes the issue by disabling the automatic Time Machine backups. I checked the TC log with the old Airport Utility - there is no error.
    I know, this is a bit strange and maybe I make some mistake, but I don't know what to do next. Maybe someone has an idea or can give me a hint what to try.
    Any help is very appreciated.
    Thanks
    Alex

    I don't see anything wrong in your setup.
    Unfortunately I think this is just network bug in mountain lion and the TC.. this is fairly common that the two will lose connection and a reboot will get things perked up again for times varying from a few hours to days or weeks.
    I don't have a bug killing solution either sorry to say.
    Let me recommend a few things.
    1. Do not use 7.6.3 firmware on those old TC.. go back to 7.5.2
    It has proven much more reliable. Do a factory reset after you flash back and redo the setup from scratch.
    2. Names on the TC for network sharing to be kept short, no spaces pure alphanumeric. Do not use apple type names with spaces and particularly the apostrophe.
    3. Whichever is running dhcp.. it should normally be the Fritz though, set dhcp lease to a very short time.. eg 30min. This will get the lease renewal faster and hopefully keep the ARP tables in the computers updated.
    4. But even though the TC is in bridge it should have a static IP address. That can help so you can link not just to the TC by name but also by IP address. The static IP is better handled by the Fritz though via fixed host type setting.. I am sure the fritz offers that.
    5. Just as a matter of interest why keep the link between the fritz and the TC to 100mbit.. both can do gigabit? It has nothing to do with the problem and there is nothing in the current setup that needs more than 100mbit link unless you are getting super speed on the 5ghz from the fritz. 
    Your post and picture of network are excellent.. helps when you are so clear.

  • HT3728 since Oct 25 my time capsule is not working properly. I enter the time machine to check my backups and the only thing I see is balck screen on every single day since I put it to work on my house. Any ideas on what's going on?

    I am having problems with my time capsule.
    It's not backing up... if I enter the time machine, all I see is a black page, any day I look, since the day I bought it.
    Was not like this before Oct 25...
    Any ideas on what's going on and what should I do to make it work again?

    Check the USB cable first to make sure that it is operating correctly on another connection.
    You may need to use a powered USB hub with the drive since the USB port on the Time Capsule is not a high powered port like you have on your Mac.
    You may need to use the powered hub even if the hard drive has its own external power supply.

  • Time capsule does not appear in the finder.

    My time capsule appears in airport utility. It is ready to go. I have it on ethernet because airport isn't a very powerful wireless router. The time capsule does not appear in the finder. It does not appear in the disc utility. It does not appear in time machine. The airport utility will do factory resets, get it ready for internet, whatever. The rest of my net work can not see it.
    I have done the finder preferences. I have restarted the computer, jiggered the sharing preferences, done factory resets, tried to find sparce bundles and sparse bundles, reset the finder, force quit finder, tried to find finder plsts, trawled the discussion pages, tried to find server addresses and apple ids. Nothing seems to work.
    Time capsule never seems to work as smoothly as it supposed to. I shudder to present my problems to apple support because I know that its a long road and will probably end in tears. But here I am, naked before this disappointing edifice.
    Does anyone have any ideas?

    What is the make and model number of your modem?
    I have a microwave modem on my roof. I don't think that has anything to do with this. I am not using my airport for a wireless router, only as a time capsule connected by ethernet. The Airport Utility calls my airport : Airport Extreme 802.11 ( 1st Generation )
    Is the Time Capsule acting as your main router or is another device handling those services?
    No, I have a lyncsis router. The wireless router function on airports doesn't seem to work very well. I don't think thats a problem with mine. My brothers have gone with lyncsis as well.
    Was the Time Capsule visible in the Finder before, and is now "lost", or has it never appeared in the Finder?
    It appeared on my previous laptop. That died. Now I have an imac. The airport has never appeared on the imac.
    Thanks for trying to help so quickly
    JOhn

  • Time Capsule crashing; not appearing in AirPort Utility

    Hi all
    My Time Capsule keeps on crashing, and is currently not appearing in the AirPort Utility window. I restarting it by unplugging it and plugging it back in again, but it will randomly crash again, or the sessions will be interrupted on the TC drive and the additional HDD that's plugged into it. I'm not really sure what's going on here. It's not like I'm sitting too far away from the Time Capsule (less than 3m, in fact).
    The only thing that's going on that could be causing this, as far as I can see, is my attempting to migrate my files and folders from my old PowerBook to my new MacBook Pro (a procedure that is not, in all honestly, going all that well).
    Thanks in advance

    Rob,
    If you don't mind a few more suggestions...
    *_Time Capsule Weak Signal Strength / Dropped Connections_*
    Forgive the size of the post, but the suggestions below have helped others with similar issues. Try each topic individually and see if things improve, If not move on to the next one.
    *Keep the Time Capsule Cool*
    Some posters have observed that when they positioned the Time Capsule for better ventilation and cooling, their network connectivity issues resolved themselves. Also avoid locating the devise within poorly ventilated cabinets or piling items around or on top of it.
    *Time Capsule Orientation*
    While the location you chose to setup your Time Capsule may be acceptable, but the direction it is oriented can have an effect on signal strength. It appears that the signal of the Time Capsule does not radiate equally from all sides of the devise.
    The antennas within the devise are positioned along the 3 smooth sides. That is, there is no antenna on the side bearing the ports and cables. As a result, position the devise with the ports and cables AWAY from the direction of most of the clients that will be connecting to it.
    *Cordless Phones*
    Some users have discovered that the cordless phones they have in the home occupy or are near the same bandwidth as their wireless network (2.4Ghz or 5Ghz). Try temporarily disabling the handsets and their bases and see if network connectivity improves. If so you may need to change the channel that the phone uses or purchase phones that occupy a different bandwidth.
    *Proximity To Other Devices*
    One poster observed: “Finally have full access, full speed, and full functionality. Initially I installed the Time Capsule at the location of my cable, cable modem... which of course was next to my HDTV, DVD, Apple TV, Amplifier, etc. Get the picture? After about 4 weeks of starts and stops, resets and repeated initial backups, I moved the unit to another location, closer to my Mac, and in an area where there are no other electronics. Now, it runs perfect.” [http://discussions.apple.com/thread.jspa?threadID=1734818&tstart=0]
    *Change Firewall Settings* #
    Go to System Preferences --> Security.
    Click the Firewall tab.
    Change setting to “Set access for specific services and applications”.
    The System will now ask you when each process wants to penetrate the firewall. Once you click “Allow” each time you are asked, it will be saved in the pane at the bottom of this window and it should never ask you again.
    One poster observed, “Since I made this change, my wireless has been strong and Time Machine works like a champ and the impact on my network performance is minimal. I speculate that the change in performance is due to security protocols or services that run in the 'allow all incoming connections' and 'allow only essential services' modes. Whatever the reason this fix has worked for me for over 2 months without resetting my airport connection or time capsule.” [http://discussions.apple.com/thread.jspa?messageID=8348496#8348496]
    *Change Time Capsules’ Channel*
    Launch Airport Utility.
    Select the device on the left.
    Click "Manual Setup."
    Select “Airport” in the toolbar.
    Click the "Wireless" tab.
    If “Channel” is set to “Automatic” try changing to a different one. Holding the Option key down and clicking the drop-down menu should provide more channels to choose from. If you have another wireless router operating, ensure that each devices’ channels are as far apart as possible.
    Click “Update”.
    Close Airport Utility.
    *Preferred Networks & Airport Services*
    You may be experiencing interference from other networks in your neighborhood. When you click the Airport menu are there other networks listed other than your own?
    If so, is your network at the top of the list? It should be.
    Go to System Preferences --> Network --> Select Airport on the left.
    Click "Advanced". In the “Airport” tab note the various local wireless networks that Airport detects. Is the network you prefer to connect to at the top of the list? If not drag it to the top. Are there other networks you never intend to connect to (an old work network, or a neighbors network)? Then highlight them and click the "-" button.
    Make sure “Remember any network this computer has joined” is checked.
    Click "OK".
    For "Network Name" be sure your network is selected and then click "Apply".
    Is Airport (wireless) your primary means of connecting to your network? If so, is Airport at the top of the list of services on the left? It should be.
    Click the small “Gear” button at the bottom of the window and select “Set Service Order”.
    Now drag Airport to the top of the list.
    Click “OK”. Click “Apply”.
    Now see if network connectivity has improved.
    *Transmit Power & Wide Channels*
    If you are using the 802.11n only (5GHz) radio mode, you can also select to use wide channels, which provide higher data throughput in your network.
    Launch Airport Utility
    Select your Time Capsule on the left.
    Click “Manual Setup”.
    Select “Airport” in the toolbar.
    Click the “Wireless” tab.
    Click “Wireless Options...” at the bottom of the window.
    Adjust the “Transmit Power” to 100%.
    Put a check mark in the box labeled “Use Wide Channels”. (If you are using a 802.11a/b/g (2.4GHz) radio mode then select “Interference Robustness”)
    Click “Done”.
    Click “Update” in the lower right hand corner.
    Wait for the Time Capsule to restart and then see if your network speeds improve.
    *Faulty Airport Card*
    One poster reported: “I reckoned the fault must be with the Macbook’s hardware so took the plunge and got a new airport card fitted to my Macbook and now everything is working fine. At last I have a working Macbook!” [http://discussions.apple.com/thread.jspa?threadID=1719326&tstart=0]
    If you think this might be the case, follow the steps outlined in this KB article to determine if your Airport card is still being detected by your system:
    [http://support.apple.com/kb/HT2601]
    Let us know if any of the above helped improve your situation.
    Cheers!

  • Time Capsule Will Not Connect to the Internet

    I would appreciate any help or suggestions with my Time Capsule problem. We have a 1TB Time Capsule, in all of 2010 it worked great. We had 2 Mac Books backing-up to it daily, never had a problem. We purchased an iMac this month and I migrated the setting from one of the Mac Books onto the iMac, no problems. However, now the Time Capsule will not back-up either the iMac or the other Mac Book. The Mac Book that I migrated all the information from hasn't been turned on since the migration. Yesterday, the Time Capsule no longer allow us to connect to the internet. I contacted my ISP to ensure internet service was active and plugged the exisiting Mac Book (we still use) into the cable modem and was able to use the internet. This morning the TC wouldn't allow audio streaming to an ATV. Any ideas on what to do to correct the problem?

    I'm good with erasing all former back-ups on the Time Capsule and starting fresh with the iMac. Please tell me how.
    o Open AirPort Utility - Click Manual Setup
    o Click the Disks icon
    o Click the Disks tab just below the Disks icon
    o Click the Erase button in the center of the window
    The Quick Erase option will be fine for your purposes. This will only take a moment or two.
    When you are ready to backup the iMac,
    o Connect it to one of the LAN <-> ports on the Time Capsule using an ethernet cable
    o Open System Preferences (gear icon) on the dock
    o Open Time Machine
    o Click Select Disk
    o Click on your Time Capsule to highlight it
    o Click Use for Backup
    The backup will begin in a few minutes. Allow a long time for the backup. A good time to start this is late at night so you can let the backup run overnight.
    Message was edited by: Bob Timmons

  • Time Capsule Internet not working through direct ethernet in Apartment

    Hi all,
    I got my new time capsule yesterday and tried to set it up. The internet in my apartment is supplied to the apartment complex so we access it through an ethernet port directly (there is no modem). Can the time capsule share this connection wirelessly by connecting directly to the ethernet port in the wall?
    I tested yesterday but it wouldn't work. The light was green on the TC and it seemed to think it had a net connection (didn't prompt connection error and it also showed IP address plus DNS servers). The problem is, it doesn't work... I try on my macbook and no internet connection can be made. From the TC menu i also try to update firmware but it tells me it cannot connect.
    Any ideas? Should i manually apply a new firmware to see if it will help?
    Many thanks!

    The Time Capsule defaults to sharing one IP address with several computers, which is what you usually need when you connect to a cable or dsl modem. It sounds like your apartment complex is supplying this as well as a dhcp server as well. This could be a problem with double NAT. You should set your Time Capsule to work in bridge mode instead and see if that works.
    Airport Utility ->Internet->Internet Connection->Connection Sharing: Off (Bridge Mode)

  • My Time Capsule does not work with existing WiFi

    Following a question solved on March 24 by LaPastenague, but gone bad again.
    Apple AirPort Time Capsule
    I felt the need for a physical backup of my data, as I would not completely trust the different clouds. I use, and have used Dropbox for 4-5 years and are very satisfied with that, but I am still not sure if or when a political lunatic will shut off the internet.
    I purchased the Apple AP Time Capsule 2T, because all my other stuff are Apple, and that it's wireless. My old backup is Maxtor 300 GB.
    Since we stay 2-3 weeks on two locations, one in Norway and one in Sweden (two different countries) we must use Mobile Broadband 4G, cables or fibre connections are useless for us, and we don't have it up to the houses. I have one mini router for each country, we bring with us iPhones, iPads, iMac, Apple TV, APExpress. When we pass the boarder I change the mini router, and the system continues working perfect on the WiFi, except the APExpress that needs to be reconfigured,  but then it works.
    The APTC was difficult to make working as it would not accept to be in an existing network, but with good help from the Apple Community, LaPastenague, with forcing the TC connect to the APE with Ethernet cable in bridge mode, ref "My Time Capsule does not work with existing WiFi" from March 24, the problem was solved and all gadgets worked together in a perfect harmony, until we changed location.
    Now, as I have my second WiFi network, and the APExspress is reconfigured, it's like the TC thinks, I am the base boss here, I am not taking orders from APE one more time, and it simply does not work, not only that, it fluctuates all the time.
    I have a slight feeling that the two WiFi bands are making the trouble as during the configuration of the TC sometime the last figure 6 and 7 pops up, and that has something two do with the two different 2,4 and 5 GHZ bands
    So, I am curious if you have any idea ?
    I am thinking of returning the TC if I don't make it work now, but how do I delete all the data that's on it?

    I can deal with the last question first and easily.
    I am thinking of returning the TC if I don't make it work now, but how do I delete all the data that's on it?
    Open the airport utility .. go to the disk tab and select erase.
    When you select erase you will get mulitiple options.
    Quick removes the file table but does not delete the files,, it takes 2min or less.
    A Zero out data is the secure way,, by writing 0 ie low level drive format.
    It can take several hours..
    7 pass will take a week.. not recommended..
    35 pass erase is ridiculous.. it would take a month.. put an ax through the TC. It is quick and better.
    Now, as I have my second WiFi network, and the APExspress is reconfigured, it's like the TC thinks, I am the base boss here, I am not taking orders from APE one more time, and it simply does not work, not only that, it fluctuates all the time.
    The fact that it did work and has now failed might point to faulty unit.
    The only way to tell is reset it properly to factory and start over.
    Universal Factory Reset.. any model TC or AE.
    Unplug your TC/AE from power or turn off at the power point.
    Hold in reset. and power the TC/AE back on..  all without releasing reset and keep holding in for about 10sec. (this is often difficult without a 2nd person or a 3rd arm).
    Release it when the status light flashes rapidly. If it doesn’t flash rapidly you have missed it and try again.
    Note..
    Be Gentle! Feel the switch click on. It has a positive feel..  add no more pressure after that.
    TC/AE will reboot after a couple of minutes with default factory settings and will wipe out previous configurations of the router.
    No files are deleted on the hard disk in a TC.. No reset of the TC deletes files.. to do that you use erase from the airport utility.
    Generally having multiple wireless AP should not cause problems.. but it is better to set channels manually.. so it doesn't go beserk rotating channels.
    Remember to keep all names short, no spaces and pure alphanumeric.
    Sadly though the Apple routers have no logging now and no SNMP and almost nothing to help diagnose a problem, so if it continues .. take it back to apple.. they have given you no other method of fixing it.

  • My airport time capsule did not set up successfully, and then status light flash amber

    Hi, Guys
      I am the first time user of the time capsule, please help how to proceed?
      I have set up the first time and my airport time capsule does not set successfully, then I try to reset to factory setting. After this, although I use the ethenet cable to connect the router to the airport, the status light flash amber, always, even after the reset.
      Also, I can see that airport time capsule base station from the wireless network when airport is plugged in. However, when I want to access to it.

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