Time capsule internet connection

hi all,
i recently installed a TC to my thompson wife dsl modem. so at this stage i have three networks visible, 2.44ghz, 5ghz from my TC and the original signal from the wifi modem (the isp gave me). when i cannect the ipad, laptop etc to the TC the internet connect seems very slow compared to when i connect to the modem. from the details i see that the TC has a 144 mbps connection and the wifi modem at 100 mbps. so theoretically the TC should have a better wifi connection, but NO. the wifi modem seems to perform better ;-(( videos on youtube take ages to load when connected to the TC.
can you please help me to see what am i Doing wrong? is there a particlar setting i need to change from airport utility?
your help will be greatly appreciated.
thanks and regards
aldo

Check the following setting using AirPort Utility - Manual Setup
Click the Internet icon
Make sure that the setting for Connection Sharing is set to "Off (Bridge Mode"
Update to save any changes
Please post on your findings.

Similar Messages

After installing Time Capsule internet connection slow

Since I installed Time Capsule on my Mac, my internet connection started acting up. The web browsing is VERY SLOW, and applications that are web-based no longer work properly. For instance, I have an EyeFi Wireless Explore SD card and the related EyeFi Manager software that allows me to wirelessly transfer my photos on the eyefi card to the eyefi website, as well as my photo service (Kodak Gallery or Flickr) and also transfers the photos to my Mac. Before I set up my Time Capsule, the eyefi system worked flawlessly. Now the uploads hang up and do not complete. I also have very slow progress trying to use my webmail, or loading webpages in general. I use the Safari browser.
My Time Capsule is set up as a separate wireless network, so I access the internet thru my original home wireless network. Is anyone having the same issues after installing Time Capsule, and does anyone have a solution?

Try doing a Safe Mode reboot by holding down the Shift key when you hear the start-up tone. When the progress bar appears you can release the key. A Safe Reboot will clear some of the caches, it's possible one became corrupt. If that doesn't work do both a SMC and PRAM reset, you may need to do each 2-3x.
SMC RESET
Shut down the computer.
Unplug the computer's power cord and all peripherals.
Press and hold the power button for 5 seconds.
Release the power button.
Attach the computers power cable.
Press the power button to turn on the computer.
PRAM RESET
Shut down the computer.
Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.

Time capsule - internet connection problem via wireless

Hi all - I've browsed around many other similar threads about people having difficulties with their Time Capsules, and although some of the problems I'm experiencing are similar, there's a few interesting oddities that other questions don't address or solve.
I have a 1TB Time Capsule that's acting as a router for my network. It's connected via the WAN port to a Netgear DG632 modem/router (in modem mode) that is set up with a static IP address and the DNS server for my ISP. The TC is also set up with these same static IP/DNS details, and is set to share the one public IP address.
The TC serves up DHCP addresses to the LAN devices via a mixture of ethernet (to a G4 Mac mini and to a Linux-based MythTV machine) and wireless (to a couple of 802.11g Airport expresses, a C2D Macbook using OSX Leopard and Windows XP, an iPhone and a Wii).
Everything on the LAN is happy, gets a unique IP address, can see the other devices, and can see the USB hard drives that are connected to the TC.
The weird behaviour comes when things try to actually connect to the internet.
Anything that connects via ethernet to the TC works perfectly. Connecting wirelessly however doesn't work properly - but not in a simple binary working/not-working manner...
If I connect wirelessly, I can do any of the usual network diagnostic things - e.g. Ping, Traceroute, etc. and data gets through and back, using IP address or actual site names.
I can download mail (via the standard Mail application, v3.5, from Gmail using IMAP)
I can even load secure webpages (i.e. those that use https, such as https://mail.google.com)
What I CANNOT do however is load any "normal" webpages (e.g. http://mail.google.com)
When loading a webpage, there is a brief period of data transfer (e.g. Camino reports "looking up ...", "connecting to ...", "waiting for ...") and then it just stops, and eventually the browser times out.
Other problems that people have reported have been solved by changing the DNS servers used - either to specify their ISP ones directly, or to use something like OpenDNS. My problem doesn't seem to be related to the DNS servers - to my mind, this sounds like some kind of outgoing port-blocking, but there ain't no such beastie on the TC as far as I'm aware, and since it is only happening on any device that connects wirelessly I'm pretty confident that I can rule out any local settings on a particular machine, or any settings on the modem.
I've tried several things to try and fix this, as follows:
Reset TC and modem
Factory-reset TC and set up again
Downgrade TC to 7.3.1 and set up again
Re-upgrade TC to 7.3.2 and set up again
Remove all wireless security (usually use WPA/WPA2 Personal)
Change wireless mode from 802.11n (802.11b/g compatible) to 802.11n only (2.4GHz)
Change wireless mode from 802.11n (802.11b/g compatible) to 802.11n only (5GHz)
Change wireless channel (Automatic, 6, 11)
Obviously none of that worked, so can anyone think of anything else that I can try and change to get this working?
For what it's worth, everything was happy until Thursday last week (11th Dec) and the only thing that I changed was an upgrade to Safari on the Mac mini, which seems extremely unlikely to have been responsible for causing such pain and anguish!
Thanks for bearing with me through all this - hopefully I've covered off all of the basics already, but I'm now not sure where that leaves me...
Cheers!

Something somehow fixed the problem a couple of days after my post - although I didn't know what triggered it (like I don't know what triggered the failure). I changed my set-up so that the Time Capsule was just a wireless bridge, and used the DG632 as the router and DHCP server - and obviously something worked OK.
Unfortunately the same problem happened again the day before yesterday, and after roping in the help of my ISP I determined that there wasn't a problem with the connection outside my LAN, so it was obviously something weird with my set-up.
After much frustration, rebooting, resetting, and fiddling, I spotted that occasionally a small burst of data would be received - perhaps enough to load an icon or small image - before everything froze up. On a hunch, I started playing with the MTU - and glory be! After the MTU is reduced from the default/automatic 1500 to 1458 everything works perfectly... except the Time Capsule no longer shows up!!! ARGH!!
I don't even recall ever seeing an MTU setting on the Time Capsule, and there definitely isn't one on the DG632 (don't most recent devices not require MTU tweaks? They just pass on the whole packet as-is?) so I've got no idea how to get around this issue now.
So much for stuff just working

Time Capsule Internet connection issues??

I just got a new time capsule and it works great with my computer. Im trying to connect another computer to it and it connects to the wireless but says it is not assigned an IP address so it wont go online. But i know that the TC has connectivity because i'm using it with my other computer. Please Help! probably something easy..

If you don't have full admin access to the computer then there is nothing much you can do about anything.
If your connection is not "home" then the firewall can block you..
I did ask the question.. do you get internet ok before you turn on the VPN?? If so as per Tesserax comment.. it is a setting in the VPN. And it sounds like there is nothing you can do about it anyway. If you cannot get internet no matter if the vpn is on or off.. then the computers firewall is blocking you. Turn off the firewall if you have sufficient privileges to do so.. otherwise.. put the Asus back and bridge the TC to it. There is nothing wrong with that setup.. !!
As a general piece of advice should I just keep my former Asus router and use the TC for backup only, or can this be fixed and is it a better router?
Since you have not given us specifics for the Asus we cannot offer any opinion on its comparative worth vs the TC. But Apple routers are great for Apple networks.. they are much less good for PC networking.. especially things like upnp are missing. The best is what works. If it doesn't work and you don't have admin access on the PC.. then for now, you are better returning to the setup that works.

I can't get my airport time capsule to connect to the internet

I can't get my new airport time capsule to connect to the internet. It works fine with my linksys router

We cannot help with that amount of info..
What internet type and modem do you have? Exact modem make and model may help.
Is the linksys router also the modem? You do know there is no modem in the TC?
How is the Linksys authenticating if it is plugged into the modem??
If cable did you shut down the cable modem for at least 20min to change the router.. this is always required with cable system.. often the time is longer.. one hour or overnight even.

Time Capsule Not connecting to internet

Hello. So recently I received a new iMac for Christmas and knowing that my wireless network is setup with MAC address filtering, I used my working laptop to connect to both the Airport Extreme and Time Capsule to add the iMac to the network. That worked and my iMac has been able to connect to the network no problem.
Let me explain what my network setup is before I tell about the problem:
I have the latest generation Airport Extreme (Dual Band II) and a first generation Time Capsule (1TB).
The Airport Extreme is connected to the internet by cable modem and the Airport is the main router sharing a single IP address.
I connected the Time Capsule to the Airport Extreme through Ethernet and set it up automatically with Airport Utility to extend over ethernet.
Now up untill now, I had no problems but since I got my iMac, I haven't been able to ever get a list of the Airport devices connected to the network, while connected to the Time Capsule, however, when connected to the Airport Extreme 5GHz network, I'm having no problems.
And today, the Time Capsule wouldn't connect to the internet over wifi, and all other devices wouldn't either. Of course, I tried to connect to the base station, but Airport Utility wouldn't display any devices connected. This happened with my MacBook as well.
Since connecting to the 5GHz network from the Airport Extreme, I have no problems with internet or Airport Utility. After a while though, the Time Capsule connected to the internet again.
Would someone shed some light on the situation?

I normally use the manual setup mode so I'm not sure what exactly is the end-state when choosing to extend a wireless network with the Time Capsule (TC) connected to the AirPort Extreme Base Station (AEBSn) by Ethernet.
I am guessing that the AirPort Utility configured the TC as a bridge to allow the AEBSn to still provide both NAT & DHCP services for all wired or wireless clients connected to either router.
Let's start by double-checking some settings on your TC. Please provide the following TC settings from the AirPort Utility:
AirPort Utility > Select the TC > Manual Setup > Time Capsule > Wireless
o Wireless Mode = ?
o Allow this network to be extended = checked or unchecked?
o Radio Mode = ?
o Radio Channel Selection = ?
Time Capsule > Access Control
o MAC Address Access Control = ?
Internet > Internet Connection
o Connect Using = ?
o Connection Sharing = ?
Internet > TCP/IP
o Configure IPv4 = ?

Help! Time Capsule not connected to the Internet

Hi everyone!
I have this problem, and hope someone can help me.
In my house I have this network
Modem/Router Netgear DGN2200 connected via ethernet to Airport Express.
Airport Express is set to create a wireless network, bridge mode.
In the house I also have a Time Capsule set to extend the wireless network, bridge mode.
Time Capsule is connected via ethernet to my TV decoder to have extra services through the Internet.
Ok. All worked fine until a couple of days ago.
Then, I didn't change anything but Time Capsule (and so the TV decoder) seems to have no acces to the Internet anymore.
But Time Capsule is still available on the local network, so I can access to it, make backups and so on.
What should I do?!
Thanks for your help and sorry for my bad English.
Matteo

Did you try a simple reboot of the network devices.. turn off all the network stuff..
Restart in correct order..
1. Modem.. wait 2 min.
2. Express.. wait 2min.
3. TC.. wait 2min.
Then try the TV.. if it doesn't work reset both the express and TC to factory.. and redo the setup.. you had them setup correctly but please use SMB names.. since the TV will not talk apple.. SMB names are short.. 2-20 characters.. no spaces and pure alphanumeric.
so for example the name of the Express.. AEx Name of the TC.. TC1
Name for wireless. Aex24ghz
Use a different name for 5ghz if your Express is a dual band latest model. Aex5ghz
Use fixed channel so that it is locked.. eg. 2.4ghz on channel 11 5ghz on channel 40.
The TC will follow the wireless exactly.
See how you go.

My Time Capsule WiFi connection and internet connection issue

My Time Capsule WiFi connection to other devices works fine, but for some reason it can not connect to the internet only when "it feels like it",it will go in and out showing that its connect (green dot on airport utilities) then literaly the next second it disconnected (showing a yellow dot on airport utility) and it does that continuesly sometimes it stops doing for a couple of hours. I basically did every thing like reseting it, unplugging wait for what ever time, and it still does the same thing. i do have ethernet cable connect to the Time Capsule. Also sometimes my airport utilities say it cant find my Time Capsule (rarely) . So obviously i dont have a clue whats going on. PLEASE HELP
thanks

sspence2990 wrote:
The link you showed yes it looks exactly like that, and yes it has a cable connected to it (one of the same ones connected to att tvs boxes). I did the terminal routertrace and this showed up
traceroute to 8.8.8.8 (8.8.8.8), 64 hops max, 52 byte packets
1 homeportal (192.168.1.254) 2293.483 ms 2129.583 ms 2082.341 ms
2 99-68-232-3.lightspeed.elpstx.sbcglobal.net (99.68.232.3) 40.775 ms 32.629 ms 39.007 ms
You have an issue with the local network. Pings to your local network device should be in the order of 5-10ms tops..
Look at your first line.. 2293ms that is over 2sec for the local router to respond.. but it is likely that little box that is the problem. You will get some websites simply time out if they take that long to respond.
Let me recommend you either get some help from ATT or get a local technician to fix it. There are other better ways to connect things.. in the end getting it cabled with ethernet is the best. Buy a long long ethernet cable if you want to have a test.. so you can plug the TC into the modem. Bypass the HPNA over cable slug.
Here is my traceroute.
macproie-5:~ Ray$ traceroute 8.8.8.8
traceroute to 8.8.8.8 (8.8.8.8), 64 hops max, 52 byte packets
1 local (192.168.2.254) 11.264 ms 96.869 ms 100.010 ms
2 adsl1.mel.dft.com.au (203.123.69.176) 9.243 ms 8.630 ms 8.172 ms
3 tge0-1-0-308.core0.mel.dft.com.au (203.123.72.73) 9.315 ms 8.626 ms 8.547 ms
4 ve420.er01.mel01.vic.plat.net.au (14.137.114.25) 9.253 ms 8.845 ms 9.041 ms
5 eth2-1.bdr01.syd01.nsw.plat.net.au (202.62.143.121) 28.359 ms 21.754 ms 21.445 ms
6 google.syd02.nsw.plat.net.au (202.62.143.65) 21.414 ms 21.416 ms 22.131 ms
7 72.14.237.21 (72.14.237.21) 22.410 ms 22.240 ms 21.660 ms
8 google-public-dns-a.google.com (8.8.8.8) 21.423 ms 21.762 ms 21.772 ms
My first local network device is known as a slug.. as it is slow to respond.. but the max response time is still 100ms.. cf that to your >2000ms.

Must Time Capsule be connected by cable to the DSL Router?

The answer to this question maybe obvious, but not to me: I have a router DSL, via which I get my WiFi internet connection to 3 MACs at home. I'd like to use the versatility of Time Capsule to back up wireless and even do so for each MAC that I have. My question is: *_must Time Capsule be connected by cable to the DSL Router_*, or will it detect it wirelessly once it is plugged into the power mains?

I think that if your router supports [WDS|http://en.wikipedia.org/wiki/WirelessDistributionSystem] then you might be able to get it to work. The problem is that WDS is not a very good standard so there's no guarantee it'll work.
[Here is a site|http://jeremy.zawodny.com/blog/archives/002812.html] discusses the topic at length.

Time Capsule Loses Connection Can't Back Up

I have a 2009 Macbook Pro with Lion, and a 6 Month old Time Capsule.
I just set up my time capsule to extend to the wirless network in my new house. Everything is working perfectly fine untill about halfway thorugh the back up and I get an error that says "Time Capsule was connected to your network but isnt anymore" sometimes if finds it again and if not I do a soft reset, Re-join my network and start all over with the back up... only to "loose connection" even though my internet is at full bars and the time capsule and computer are sitting right next to one antoher.
Any ideas?
Thank you

Extend wireless is never as solid as single hop wireless.
What wireless router are you extending?
Can you swap so the TC is the main router?
If you are sitting next to the TC.. plug in ethernet.. that is the one and only reliable method.
But you might still need to set fixed IP addresses.

G4 imac and time capsule wireless connection

I have a dual band time capsule working wirelessly with 3 macs all intel (24 iMac, mbp 13, mb 13) with no issues. I was trying to connect a 17" flat panel G4 to the same wireless network on the time capsule and it fails to see the network.
When I type in the network name and password (WPA) it comes back with "encryption method not supported by the wireless network". Although all the others macs are working on this same network using the same encryption, the old iMac refuses to play nice. Is there something else I've overlooked?
This G4 has been on a various wireless networks over the past 5 years. It is running 10.4.11 and I know it will not support time machine, but still hoping it can share the wireless network.
Thanks

James,
You need to configure the Time Capsule to "join" the wireless network that is being provided by the Netgear router. The Time Capsule will connect using wireless only in this type of configuration.
Then, the Netgear, Time Capsule and your computer will all be on the same wireless network and you will not have to "switch" networks to access the Internet or back up to the Time Capsule.
Before we make any changes, we want to make sure that you understand that the Time Capsule will not perform any routing functions when it is configured to "join a wireless network".
The Ethernet ports on the Time Capsule are not enabled in this setup, therefore you will not be able to use Ethernet to back up to the Time Capsule. Backups will be over wireless only, which is significantly slower than an Ethernet connection.
This setup can be tricky because you must know the exact type of wireless security that the Netgear router is using in order to provide the correct settings to the Time Capsule.
If the Time Capsule does not receive the correct settings during setup, you will receive a message that there has been an error and you must start all over again with a complete factory default reset of the Time Capsule and try again.
So, before we go any further, we need to ask....what is the exact type of wireless security that your Netgear router is using?

Time Capsule wireless connection through Netgear connection

I am now using a Netgear N300 Gigabite modem/router as my main access point (internet et al). However, I want to continue to use my Time Capsule as a wireless drive.
I'm not sure what I should set the Netgear and Time Capsule so that the Time Capsule does not interfere with the Netgear internet connection. Right now that is what it is doing. I have to set the Time Capsule to bridge and connect to it separately.
So, is there a way to access the TC hard drive through the Netgear wirelessly?
i.e. with my laptop I want to stay connected to the Netgear and have internet access but also be able to connect to TC through that Netgear connection.
I don't want to ethernet the TC to the NG. I have my TC ethernet connected to my iMac. So I need to have the NG and TC cooperating wirelessly.

James,
You need to configure the Time Capsule to "join" the wireless network that is being provided by the Netgear router. The Time Capsule will connect using wireless only in this type of configuration.
Then, the Netgear, Time Capsule and your computer will all be on the same wireless network and you will not have to "switch" networks to access the Internet or back up to the Time Capsule.
Before we make any changes, we want to make sure that you understand that the Time Capsule will not perform any routing functions when it is configured to "join a wireless network".
The Ethernet ports on the Time Capsule are not enabled in this setup, therefore you will not be able to use Ethernet to back up to the Time Capsule. Backups will be over wireless only, which is significantly slower than an Ethernet connection.
This setup can be tricky because you must know the exact type of wireless security that the Netgear router is using in order to provide the correct settings to the Time Capsule.
If the Time Capsule does not receive the correct settings during setup, you will receive a message that there has been an error and you must start all over again with a complete factory default reset of the Time Capsule and try again.
So, before we go any further, we need to ask....what is the exact type of wireless security that your Netgear router is using?

Can i get the time capsule to automatically back up my file from my Mac Book Air but have certain files which are only stored on the time capsule and not the computer? Then can i access these files only on the time capsule without connecting it?

Can i get the time capsule to automatically back up my file from my Mac Book Air but have certain files which are only stored on the time capsule and not the computer? Then can i access these files only on the time capsule without connecting it?

igonneau wrote:
Can i get the time capsule to automatically back up my file from my Mac Book Air but have certain files which are only stored on the time capsule and not the computer?
You can, but how are you going to back up those other files? When (not if) your Time Capsule fails, you risk losing them. See #Q3 in Using Time Machine with a Time Capsule for details.
Then can i access these files only on the time capsule without connecting it?
Not sure what you mean. You have to connect a computer, either via Ethernet cable or wirelessly, to read or write to the disk.

Need Help, Time capsule stoped connecting

need help, time capsule stoped connecting. the yellow light is flashing.
I have important file that can't lose them, how can I restore connection without losing all files?
Hope someone can help me
Best regards
Chico
Message was edited by: quicova

Best thing to do is connect your computer to the Time Capsule (LAN port) using an ethernet cable. Once connected, run Airport Utility and it should let you know why the light is yellow and attempt to fix the problem. If the problem persists, you should either re-configure the Time Capsule properly or conduct a hard reset and start the configuration over from the factory settings.
http://support.apple.com/kb/HT1300

My time capsule cannot connect to my system and I get an error msg -6753. I also get a clicking noise when I start up. I've tried every thing from re setting, un plugging and re setting but nothing works. Anybody have the same problem ?

my time capsule cannot connect to my system and I get an error msg -6753. I also get a clicking noise when I start up. I've tried every thing from re setting, un plugging and re setting but nothing works. Anybody have the same problem ?

A "clicking noise" is often a sign that a hard drive is malfunctioning. Suggest that you power down the device and take it to an Apple store to have them take a look, or contact Customer Service at Apple for instructions.

Time capsule internet connection

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