Time Capsule won't power up

My time capsule failed with the symptoms mentioned below. My Time Capsule's date code is just after the date code mentioned in the Apple Bulletin. Is my Time Capsule eligible for the repair mentioned. It has the exact same symptoms.
I expected it to be a reliable piece of equipment.
"Symptoms
Some Time Capsules sold between approximately February 2008 and June 2008 may not power on or may shut down unexpectedly after starting up.
Products Affected
Time Capsule
Resolution
Affected Time Capsule models
Some Time Capsules with serial numbers in the following range may be affected:
XX807XXXXXX - XX814XXXXXX"
http://support.apple.com/kb/TS3351

I'm still trying to figure out if I can easily get he hard drive out of the Time Capsule to save the data.
You'll need a hairdryer, assorted screwdrivers and some patience, but it can be done without too much difficulty. Use the hairdryer to heat up the rubber mat on the bottom so that it will be easier to peel back the pad from the base.
There's plenty of screws to remove from the bottom plate, but once you have it off, things are pretty straightforward. If this is your first time, it may take 25-30 minutes just to get the case open.
The following link should provide some help:
http://www.hardmac.com/articles/79/page1

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HT3728 My Time Capsule won't allow me to access my home network each day (intermittently) between about 1000-1800. My modem is working properly, and I can get on-line by hooking my computer straight to my modem, so I know it's the Time Capsule at fault. I

My Time Capsule won't allow me to access my home wireless network for several hours each day -- usually between 1000-1830 or so. My modem is working correctly and I can still get on-line by going straight from my computer (MacBook Pro) to the Ethernet port. It must be the Time Capsule -- any ideas?

Any ideas?
Wireless Interference
Might be caused by a cordless phone in the vicinity. To give you an example, my neighbor.....across the street...used to be able to literally crash my wireless network if he was in his front yard talking on his cordless phone.
I discovered this by accident one day after spending weeks trying figure out why my network would crash at random times.
Other possibilities include a wireless security/camera system near you
Still other things might be an amateur ham radio operator....which should not interfere....but again from experience, I know that this can occur.
Yet another possibility is another wireless network near you that is being turned on and off at random times. Some users power up their modem/router only when they want to do so and leave it off otherwise.
Some general rules to help avoid interference:
Move any cordless phones that you might have as far away as possible from the Time Capsule and/or your computer(s)
Avoid placing other electronic devices....computer, television, amplifier, satellite receiver, etc. near the Time Capsule and/or your computer(s)
Avoid metal surfaces near the Time Capsule and/or your computers
Elevate the Time Capsule as much as possible. Think of it as a water sprinkler....you want to get the room as wet as possible
Experiment with different wireless channels on the Time Capsule. To do this:
Open AirPort Utility
Click on the Time Capsule
Click Edit
Click the Wireless tab
Click Wireless Options
Start with Channel 11 on the 2.4 GHz band and work your way down
It is unlikely that you are picking up interference on the 5 GHz band since there are.....for now at least.....far fewer networks using this frequency.

My Time Capsule won't allow my computer to back up. It says it is already in use but that is what it is being used for.

My Time Capsule won't allow my computer to back up. It says it is already in use but that is what it is being used for. It has been working fine for years. All of a sudden I keep getting a message that TC (time capsule) cannot complete back up as it is already in use. I am doing the backups automatically through Time Capsule.

Restart the Time Capsule by disconnecting and reconnecting the power adapter. When it's back online, open the AirPort Utility application and check to see whether there's a firmware update for it.

Time Capsule won't mount after upgrade to iTunes 9

See my full post in the Time Capsule support section ("Help! Time Capsule won't mount after installing iTunes 9"). My music library is on my Time Capsule, but after installing iTunes 9, it won't mount on my iMac G5. I can use the internet, but the disk won't mount. My Powerbook hasn't been updated yet and the Time Capsule mounts fine.

To make it easier, here's the post:
"My music library is on my 500 Gb Time Capsule. I just installed iTunes 9 on my iMac. It updated my library and synced my iPhone. Now, the TC won't mount. I still have internet connectivity, but I can't access my media or print to my printer connected to the TC. I can use the computer and everything, but if I hover my mouse over the TC disks menu bar icon, I get the spinning beach ball there. If I try to connect using my Network icon in the sidebar, it allows me to log in and get to the screen to select the volume I want to mount, then stops responding. In the Activity Monitor, AFP Client & AirPort Base Station Agent are not responding. I also have a Powerbook G4 w/Leopard (10.5.8) which hasn't been updated to iTunes 9 yet. The Time Capsule mounted fine on it."

My 1st Generation time capsule won't connect to the internet thru a new motorola sb6121 - get continuously flashing yellow light. Using a router in between the modem and capsule yields good but slower connection to internet. Any thoughts?

My 1st Generation time capsule won't connect to the internet thru a new motorola sb6121 - get continuously flashing yellow light. Using a router in between the modem and capsule yields good but slower connection to internet. Any thoughts?

Thanks for your response
Let me give the history - I started with an Apple Express being fed thru a D-Link EBTR 2310 cable Router from an RCA DCM315 Modem (Pure). Comcast service all the way.
Got the 1st generation TC in 2008 and merely replaced the Airport Express with the TC. Worked ok
A year or two ago I did try removing the modem and feeding the TC directly from the modem. Resulted in the same condition I have now - Continuous flashing amber on the TC. So I put the router back in the chain.
Some time later, at the recommendation of a Comcast rep, I replaced the router with (a Belkin F5D 5231) to see if speed and dropout problems would be improved. I thought it helped some at the time but now I am not so sure.
Last week I decided to see if a new modem would help with download speeds. So I got another pure cable modem (Motorola SB 6121- high on the Comcast recommended list).
Got up and running easily with Comcast help and with the modem connected directly to a computer.
Next I put the TC in the link and again could not get past the TC continuing to flash amber. Although I did get connected to the internet with this configuration I lost connection two both of my printers - one connected by USB and the other wirelessly to the TC. Again everything works fine when I put the Belkin router back in the system.
However with the router in there, the modem shows the downstream connection to be 10/100 ethernet speed. (Modem light changes color for indicating speeds.}
I have gone thru all of the combinations of powering down/ up, but all stays the same.
I can live with what I have but something still doesn’t seem right.
Thanks again

2nd Gen Time Capsule - will not power up - just stopped working all of a sudden - I have tried other power outlets - I have tried pressing the reset button - no light

2nd Gen Time Capsule - will not power up - just stopped working all of a sudden - I have tried other power outlets - I have tried pressing the reset button - no light

The power supply is shot. But that it lasted even this long is the wonder.. not that it died.
The TC runs too hot..
Look on ebay for "Time Capsule power supply"
You can get a replacement and fix it although the economics are not so good.. it is probably time for a new TC.
If you can DIY it is really only a few dollars worth of capacitors that go bad.
See https://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modem s/apple-time-capsule-repair
For a bunch of alternatives.

Time Capsule won't back up, privilege message error HELP!

Time Capsule used to work, now it doesn't.
1) I go to System Preferences > Time Machine
2) I click on Change Disk...
3) Window drops down and I select my Time Capsule, then click on Use for Backup
4) Window pops up saying "Enter your user name and password so Time Machine can access the file server "name of my Time Capsule". No field for user name, just Password - so I enter this and click on Connect.
5) Drop down window appears saying: "The specified user does not have read, write and append privileges on this network volume. Please connect as a different user or contact your network administrator."
Thing is - I am the admin.
Can't figure out how to rectify this. Have already tried restoring factory settings to Time Capsule but run into same problem.
Any ideas?

Exact same problem. In addition, Time Capsule won't let me create new folders in the root (/data) folder anymore, although I can still read and write files in already existing folders.
I thought it was because I upgraded to Snow Leopard, so I did a clean install of Leopard OS on my Mac Pro with erasing the HDD, but still no luck.

I have the first generation Time Capsule A1254, the power supply went south and I'm looking to replace it any suggestions where I might find one? Thanks

Hi,
I have the first generation Time Capsule A1254, the power supply inside went south, does anyone know where I can purchase another?
Thanks

Might be worth considering a repair of the power supply so you can keep the data on your drive.
I have no association with the link below other than as a customer.
http://www.timecapsulerepair.net/

HT3728 Time capsule has lost power, how do i repair this & recover the files?

The time capsule has lost power, isthere away to reset this so it will operate again, where can i get it repaired if not & can i recoverthe files?

So the TC is dead.. ie no lights on. no body home??
When you plug the power in, look closely at the front and ethernet leds.. do any flash.. or all dead?
Apple will not repair them. If you have applecare on a computer it will be replaced.
Files can be recovered by voiding the warranty and removing the hard disk.. place in usb holder and plug into the computer.
http://www.ifixit.com/Device/Apple_Time_Capsule
Gen3 if yours is A1355 is probably shorted board .. not a power supply gone bad.. although a repairer would need to look at it.
Here is the repair instructions for A1355 I did.
https://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modem s/apple-time-capsule-repair/new-issue-with-a1355-gen-3-tc
AFAIK at this point Chris in the UK, and myself in Australia are the only people crazy enough to do it.
If you have an electronics repair type he might help you. It is easy to do.. and so far very successful.. and once fixed have remained good. Happy to give more info if you contact me direct.
If you check the rubber foot and it is earlier model then it is just a dead power supply.
Apple and the apple repair network will throw it away if not under warranty.. if it is under warranty they will still throw it away just they will give you a replacement.

Having trouble with time capsule, won't find backups

having trouble with time capsule, won't find backups

Usually a simple reboot will work.. Reboot the TC..
If that is not enough.. Restart the whole network from off.
Mountain Lion and to a lesser extent Lion.. have network issues and lose track of the TC.

Time Capsule won't back-up; it just stays at "Preparing Backup" What can I do to resolve it?

My Time Capsule won't back-up--it just stays at "Preparing Backup" while trying to perform the backup. Do I need to reboot, and if so, how do I do that? Thanks!

On Leopard, it's hard to tell what's going on. See #D1 in Time Machine - Troubleshooting.

Time capsule unable to power on

my time capsule just quick working - no power at all. other devices are all working around it so I don't think it's a surge problem. any ideas?

If you have checked to make sure that the AC wall socket is delivering power, checked the power cord, etc, and the Time Capsule will not power up, unfortunately the internal power supply of the Time Capsule has failed.
Take the Time Capsule to an Apple Store.....if you have one near you.....or contact Apple Support directly to discuss your options.
http://www.apple.com/support/contact/

Time Capsule won't connect to ISP

TC won't connect to ISP (Charter) after resetting modem due to lost Charter connection. Have reset TC using all methods suggested in troubleshooting (pushing TC reset for one, five seconds, unplugging and pushing reset during plug in). What gives?

Try the following, in order, checking for Internet access after each step, until resolved:
1. If the modem has a reset switch, use it to reset the modem. Wait at least 5-10 minutes for the modem to initialize.
2. Remove power from the modem. If it has a backup battery, remove this as well. Wait 5-10 minutes. Replace the battery, and add power back to the modem.
3. Perform a complete power recycle of your network components as follows:
Modem/Router Power Recycling - Quick
o Power-off the modem, Time Capsule (TC), & computer(s); Wait at least 5 minutes.
o Power-on the modem; Wait at least 5 minutes.
o Power-on the TC; Wait at least 5 minutes.
o Power-on the computer(s)
If this fails to get the modem to "recognize" the Internet router, then try the "Full" version.
Modem/Router Power ReCycling - Full
o Power-off the modem, TC, & computer(s). (Wait at least 30 minutes. If possible, leave the modem off overnight.)
o Power-on the modem; Wait at least 15 minutes.
o Power-on the TC; Wait at least 5 minutes.
o Power-on the computer(s)
4. Contact your ISP to have them perform a "modem reset."

Time Capsule won't connect to internet

Just bought one to use as a joint hard drive for the two office macs and to use to connect wirelessly to the net. I've connected it by ethernet through the BT wireless 2wire router (the wireless function doesn't work on it - it's broke)
In the menu bar the airport signal is showing three bars so I'm guessing this means a weaker signal but it won't let my mac connect to the internet but will allow the other mac one on, only occasionally
dumping it off.
Is this a common problem? Is there anything i can do to boost the signal?
Both mac's have leopard, mine is the last model (white one) the other is the new one. Could this be a factor?
Or am i doomed to have wires all over my office for eternity?
Any help would be much appreciated
Message was edited by: Samthemanc

Sam - I had the same issue & had to do two things (as directed by tech support via phone): the name you assign to time capsule should be 6 characters or less with no punctuation (so the default Mike's Time Capsule name that Airport Utility gives is not good), and more importantly, as mentioned in several posts in these forums, power cycle your cable modem so it can pick up a new IP address. My tech support agent had me leave it unplugged for 10-15 minutes for good measure - also beware of a lithium ion backup battery in some VoIP modems - you'll need to look for this if the modem lights are still shining after you unplug it from AC power.

Time Capsule won't connect to internet at home but works at Apple Store. Internet connection is fine through ethernet - any ideas?

A few days ago my Time Capsule stopped connecting to the internet at home. My internet connection is fine when I connect directly via ethernet. However when I plug the ethernet into the Time Capsule, it doesn't progress past the solid amber light. Doing a hard reset doesn't do anything. I took it to the Genius Bar two seperate times, and both times they were able to get it working there, but when I get it home it won't work. Any ideas of what the problem might be?

Try resetting your broadband modem. Depending on the model of modem, that can be as easy as removing power for a few moments. If that doesn't work, remove power and wait 15 minutes. Further reset steps can involve pressing a "reset" button or removing a battery if the modem has one. In the worst case, your ISP may need to edit its settings to update to the MAC address of the new router. If they won't or can't do that, powering down the modem for 16 to 36 hours can reset the connection.

Time Capsule won't power up

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