Time sensitive in App purchase not working - Help Fast

Trying to purchase a time sensitive in app purchase and I get a msg saying "Your purchase could not be completed". Then I get a msg saying "Notice Cannot connect to iTunes store"  Need this resolved ASAP to make my purchase.

If you are also getting a message to contact iTunes Support then to do so (these are user-to-user forums) :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on the Contact Support at the bottom of the left-hand column
- click on Contact iTunes Store Support on the right-hand side of the page
- then Purchases, Billing & Redemption

Similar Messages

  • In app purchase not working

    My in app purchases were working early today and now they aren't.  I have followed the page of what to do and nothing is working.  WHat is wrong?

    There must be some issue with your account or credit card. Not necessarily anything to fret over, but until you contact iTunes support, you may be dead in the water trying to download content.
    Try here.
    http://www.apple.com/emea/support/itunes/contact.html

  • OMG, after last AIR update before current ALL my AIR apps will not work, HELP!

    I have 5 or 6 AIR based apps after I did an update last month, none of them will work. I just re-installed and updated AIR again today and re-installed all the apps multiple times and when I go to one it trys to open the last I installed for every app it only opens the last installed. App installions always end with "faled to open app" and in the log I see this "Error: Missing necessary file META-INF/AIR/application.xml" not sure?
    Windows 7 (all lastest updates)
    Latest Air (13.057 I believe?)
    How do I fix this, why did it break?
    Full log:
    http://ge.tt/2IDeU4b1/v/0?c

    Hello,
    I could install and run the AIR application successfully with AIR 4.0, 12.0 and 13.0.
    Looking into the log, it seems that "missing application.xml" and "Application Installer end with exit code 7" issues have been there from 2014-02-09, below is the detailed log seen from http://ge.tt/2IDeU4b1/v/0?c. This issue maybe caused by the application.
    Is there an application.xml under C:\Program Files (x86)\YourApplicationXXX\META-INF\AIR\ ?
    If possible, could a bug against this issue be logged in https://bugbase.adobe.com/, and upload the AIR application which does not work. That would be very helpful to triage and find the root cause for this issue.
    Thanks your support!
    ===================================================
    [2014-01-04:01:26:19] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2014-01-04:01:26:20] Runtime Installer begin with version 3.9.0.1380 on Windows 7 x86
    [2014-01-04:01:26:20] Commandline is: -updatecheck
    [2014-01-04:01:26:20] Installed runtime (3.9.0.1380) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2014-01-04:01:26:20] Performing pingback request
    [2014-01-04:01:26:21] Pingback request completed with HTTP status 200
    [2014-01-04:01:26:21] Starting runtime background update check
    [2014-01-04:01:26:21] Clearing unused background update directory
    [2014-01-04:01:26:21] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.9.0.1380/update
    [2014-01-04:01:26:21] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.9.0.1380/update to C:\Users\Owner\AppData\Roaming\Adobe\AIR\Updater\Background
    [2014-01-04:01:26:21] Runtime update not available
    [2014-01-04:01:26:21] Unpackaging cancelled
    [2014-01-04:01:26:21] Runtime Installer end with exit code 0
    [2014-02-09:13:58:50] Application Installer begin with version 3.9.0.1380 on Windows 7 x86
    [2014-02-09:13:58:50] Commandline is: C:\Users\Owner\Downloads\SPPro\SocialPostingPro-4.air
    [2014-02-09:13:58:50] Installed runtime (3.9.0.1380) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2014-02-09:13:58:53] Unpackaging file:///C:/Users/Owner/Downloads/SPPro/SocialPostingPro-4.air to C:\Users\Owner\AppData\Local\Temp\fla3EA0.tmp
    [2014-02-09:13:58:53] Application signature verified
    [2014-02-09:13:58:53] Unpackaging/validation complete
    [2014-02-09:13:58:53] No app located for appID 'com.igs.socialpostingpro' and pubID ''
    [2014-02-09:13:59:06] Converting unpackaged application to a native installation package in C:\Users\Owner\AppData\Local\Temp\fla729C.tmp
    [2014-02-09:13:59:06] Native installation package creation succeeded
    [2014-02-09:13:59:06] Starting app installation to C:\Program Files (x86). Installing app com.igs.socialpostingpro version 1.0.8 using the source file at file:///C:/Users/Owner/Downloads/SPPro/SocialPostingPro-4.air
    [2014-02-09:13:59:06] Installing msi at C:\Users\Owner\AppData\Local\Temp\fla729C.tmp\setup.msi with guid {050F1169-D97B-B822-C803-D727DB278A96}
    [2014-02-09:13:59:17] Got an unexpected fatal error while accessing app for launch: Error: Missing necessary file META-INF/AIR/application.xml
    [2014-02-09:13:59:41] Application Installer end with exit code 7

  • In-App Purchase Not Working, But Charged

    Dear All,
    I purchased Clash of Clans, Pile of Gems,
    Supercell Oy 
      In-App Purchase 
    $4.99
    Subtotal:
    $4.99
    Tax:
    $0.35
    Order Total: $5.34
    It was charged to my account with this bill, but I did not get Pile of Gems yet.
    I try to report a problem through https://reportaproblem.apple.com, I was unable to log in at all.
    What to do? Please help me.

    In the email receipt, click the Report a problem or
    Contact Apple Support
    https://getsupport.apple.com/GetproductgroupList.action

  • In-App purchases not working on iPad.

    I've checked all my Resrections, synced my iPad and made sure all updates were current and made sure all games were updated. Every time I try to buy an in-app purchase it just shows loading until I turn the game off. Anyone have any ideas? I'm not sure if it's my wi-fi (even though it shows a full signal) or is something wrong w/my IPad. My current ISO is 5.1.1

    Many applications you download from the App's/iTunes store, and not created by Apple, and therefore Apple would not have the troubleshooting steps or instructions for this application. 
    If you were to go back to the iTunes store page for this application.  There you will see there is a link for "support" for this application.  You must follow this link to contact the developer of this application. 
    If you are looking for a refund for the purchase of this application, you must request this from the support web site for the itunes or app's store.  
    iTunes Store - http://www.apple.com/support/itunes/contact/ - follow the onscreen instructions
    App's Store - http://www.apple.com/support/mac/app-store/contact/ - follow the onscreen instructions

  • In-app purchases not Working - Buy new app works!!

    Im not trying to Make an in-app Purchas in CLASH OF CLANS App .. but My in-app Purchase is not getting through i get error message your Transaction is not been processes Try to contact us at Apple Support..
    i am Able to buy a new app from app-store but in-app no..   .. Please HELP!!!! i cannot contact apple as it doesn't give support in my country ..

    Click here and request assistance.
    (87175)

  • In APP Purchases not working

    I recently got a new phone and set it up! i got to buy an IAP and it says "Your purchase could not be completed, for assistance contact iTunes support at www.apple.com/support/itunes/ww and the game notification says cannot connect to itunes store. ive already went to the mentioned address for help and could not find anything! ive made a statement with apple but those take so long.
    Things ive done:
    Tried signing out and back in = not working still
    Changed payment information = not working still
    ive tried just about everything and nothing seems to work! hopefully i can get my answer here!

    Yes. But that's not the issue.
    The dialogue screen of "do you want" comes up, but when I click it, the "waiting for..." screen/dialogue/spinning "ball" stays on and nothing happens.

  • In-App purchase not working + Charged twice.

    I have purchased a few in-app items on my iPad Mini for the Pokédex for IOS I have been sent a receipt and was charged twice for it, the purchase for the in-app item will not download and continue to say "Error - Cannot connect to iTunes store." I have tried signing out of my Apple account through Settings>iTunes & App Stores, and sign in, It still does not work. I've tried turning my iPad on and off, as well as restoring the purchases, and yet no avail. Any advice/solutions would be much appreciated, thanks.

    Contact Apple
    http://www.apple.com/emea/support/itunes/contact.html  or   https://expresslane.apple.com/Issues.action

  • TS1702 in app purchase not working

    I can download and buy apps from the app store, but cannot do an in app purchase, says cannot be completed

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact
    Note:
    Some In-App purchases require a Credit Card.

  • Tomtom in app purchase not worked

    I've done an in app purchase for Speed Cameras in TomTom - iTunes shows the purchase in my history - but my TomTom has not updated and still shows the subscription as expired - what do I do now?

    You are not alone Nick, the same has happened to me. I reported the problem through the app, but can only wait and see if either 1: I receive a reply explaining the problem or 2: TomTom/Apple recognise the problem and provide an update to fix it.
    Im a bit confused as to who's responsibility it is. A failing of TomTom subscription system, or Apples download issue.

  • In App Purchase not working on 'Weightplan'

    I recently purchased the app 'Weightplan' for the iphone 4 and then made an in app purchase for a 'premium workout' named 'scrawny to brawny' the money left my account and i recived a reciept from the itunes store, but when i try to view the work out the app tells me i havn't purchased it yet.
    what should i do?

    In the email receipt, click the Report a problem or
    Contact Apple Support
    https://getsupport.apple.com/GetproductgroupList.action

  • App store & in-app purchases not working!! Helpppp!

    Last month I got my pre-paid master card to use it on the app store, it worked at first but then the next week after i used it last, I couldn't buy anything from the Appstore nor I could get any in-app purchases. I got a itunes card but that didnt work.

    Read this on iLounge posted by ahMEmon
    Go into Settings > General > International > Language and choose British English, then hit the Done button. The screen will go black with a comment about Language Settings. Be Patient, especially if you have a lot of apps. Let it run it's course and Then open the App Store again. Voila! Upgrade list is back. And it stuck when i changed back to plain English. He doesn't know why. I don't either. But I am now a happy camper. Worked on my 3rd gen iPad and iPad Mini.
    Hope it works for you!

  • HT4009 infinity blade 3 in-App Purchase not working???

    Can't make in-app purchase :-( Any advice?

    Any Alert or Error message...
    If necessary...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • Why is my in-app purchase not working?

    I've made an in-app purchase, but I'm getting two dialogs after making the purchase:
    1. "You've already purchased this in-app purchase but it hasn't been downloaded"
    2. "Error: The purchase was cancelled.  Cannot connect to itunes store"
    I'm online via wifi, and I'm able to go to the App Store manually and see the usual content.  What would be going wrong with this in-app purchase?  And have I actually been charged for this purchase yet?
    Thanks!

    Just an update, I realized that my app has a "restore purchased content" button, and with this I was able to make it download my stuff.  So my problem is solved.

  • HT4009 in app purchase not working

    im buying an in app purchase before but now i cannot manage to buy the same item im buying before i dont know what happen pls help

    Any Alert or Error message...
    If necessary...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

Maybe you are looking for

  • How do I set the delivery policy for a queue in iMQ 2.0?

    The list on page 67 of the 2.0 administration guide appears to be incomplete. Specifically, I'm interested in knowing how to set the default delivery policy for a Queue through the jmqobjmgr command. I need the valid attribute name to pass in to jmqo

  • White Keyboard issues

    Hi I have had problems with Apple's white keyboard. I believe it's still the latest one. Every 3-4 months of normal usage of my keyboard, the keys start sticking and I find it very hard to type. I have brought the keyboard back, and now this is my FO

  • Output with percentage of certain real_sub?

    Hi Experts, do you know if there is a chance to get an   output_var in excel or as valuation with the percentage of a certain real_sub in a composition. E.g. show all products with component A and the percentage of A at a glance?

  • I need to use an earlier version 3.5 for testing something. I have 3.6. How can I download and install 3.5?

    I need to test a new learning management system used by my university in Firefox 3.5. This browser is certified for Blackboard 9.1 wheras 3.6 is not. I already upgraded to 3.6. How can I download and install 3.5?

  • How to refresh data contained in CachedRowSet

    Hi all, I need to refresh data contained in CachedRowSet. I hope I don't have to call populate or execute again since I'm afraid this will need a big overhead. All I want is to be updated when other user add or delete any records. Any advice would be