Time to run badblocks

I suffered a disk crash (read errors) on a month old 2TB drive last week, and before returning it to the store I figured I should test the drive. I ran a low level format and some tests in Windows and everything to my surprise checked out fine, so I thought I'd run badblocks from my Arch server since that's where the disk is supposed to be used.
I started a destructive write test like this:
badblocks -wsv /dev/sda
It has now been running for almost 35 hours, and it's only 33% into "Testing with pattern 0xaa", which would mean almost 100 hours for one pass, and I think badblocks does 4 different test passes with different patterns.
Is it normal for badblocks to be this slow? I have never run it before; the only thing I have for comparison is the low level format and testing in Windows, and that finished in less than 24 hours.

I called them about an hour ago. The man asked for my repair number, then said, "look, it says 5-7 days. Call back then."
I said that it stated I would get a call back within 48 hours, and he said that they're working on it.
My main dissatisfaction is with them saying that they would call, and didn't. Based on past experiences with the same store, they have always worked with me and told me exactly what they were doing through email or phone updates, and this time there was none of that.
I suppose maybe I'm being unreasonable, and that I'm being overly presumptuous that TS4088 is what is wrong with my computer. I wish I had been taken more seriously at the onset, and/or that I had specifically requested the tech do a VST which was recommended in one of the threads I read later. Either way, the attitude and responsiveness of this store that I frequent has gone down the drain in the past 9 months.

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