Time Warner Issues

First off, let me give you a rundown of the internet devices in my house.
2 MacBooks
1 PC
1 Laptop PC
2 iPod Touches
and an xbox 360.
I am using Time Warner as my internet provider and I have an Airport Extreme.
Every 2-6 hours, I will be kicked off of the internet.
I will still get a wireless signal, but cannot load any new pages.
I go to my modem and turn it off, wait 5 seconds and then turn it back on. After that, it's good for another 2-6 hours.
Anyone have a problem like this?
Please please please help me out.
I am getting tired of going and turning my modem off and then back on, when I know there has to be a better answer to this.
Thanks in advance.

Dude.  You are awesome! I am SOOOOOOOOOOOOOO glad you posted this solution.  The fact that you took the time to post even AFTER you figured out a solution shows how thoughtful you are as an individual.
Its amazing to me that someone would comment adversely becuase they feel its in the wrong forum.  If it affected their life as it does mine then they would get it.  Amazing how people cant see past themselves.  Who cares what forum its in if its informative? Worse case just move it to a different forum.  We need more people like you and less like them in the world.
Thanks Im gonna try the solution right now!

Similar Messages

  • I phone 4s issue with Email , TWC blames Verizon, VZW blames apple, apple blames Time Warner

    I just spend three hours on the phone with Time Warner Cable for my road runner email account help line about My email retrieves to my iPhone but will not send more than one email then puts up an error of user name or password  or not recognized  the TWC server.well...
    I went to a VZW store and a nice man spent hours, i mean hours  removing and re installing my emails account, We sent emails and received all ok,  unill I walked out side, then NO send again, back in I went. NO real solution to this problem of not being able to send.  I learned that in Rochester NY Com canst now owns TWC and servers are being shifted about.  they re programmed my phone, and same thing again.. receive but not send out.. a real puzzle.  MY PC account on same email works fine, just the iPhone will not send.  everyone blames every one else. Any one out ther experience this issue.
    send an answer to [email protected]
    thanks Bill

    This phone ONLY works on wifi. Cellular? Unusable. AT&T says it's the hardware. Apple says it's the network. All I know is I have to rely on this for work, and more than once my boss has gotten angry with me for not reponding to an email or text because I simply wasn't able to receive any signal.
    I never had problems like this with my old 3G. My wife does not have this problem with her 3GS.
    According to that, it's likely an Apple problem, i.e. a problem with the 4S.  That being said, have you tried a few troubleshooting steps...
    Try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.
    Reset Network Setings
    Remove, clean and reseat SIM card
    New SIM card
    Restore from your backup.
    Restore as new, i.e. without your backup
    If these don't work, it is a hardware issue... take it in to Apple and escalate it until you get it resolved.
    Good luck.

  • Recently upgraded my service with Time Warner Cable to Extreme speed and got a new Motorola Surfboard SBG6580, now I get Error -50 constantly.  Anyone else have this issue?

    I just upgraded my service to Extreme with Time Warner Cable and got the motorola surfboard sbg6580 modem.  Now when I try to dowload any videos or TV shows on iTunes, I get an Error -50 mid download.  Anyone have a solution for this?  I am using a PC, not a Mac computer.

    I don't want a used replacement phone when I just bought mine. I have had your "like new" replacements before for my basic phone and had a ton of issues straight out of the box, which is why I don't want one when my phone is so new and I have had issues since day 1! Not once on my several calls to tech support, did anyone tell me to go exchange it the first 2 weeks. That is just one reason they want to send me a replacement. Another is the USB does not work properly, I can't use it to do anything but charge the phone- and my husband has the same phone so I know is not the cord or the computer because his works perfectly. The connection was sporadic so I just installed a new SIM card. So far that has helped with dropping 4g all the time. I have never been able to back up my contacts, spent 2 hours on the phone with tech support the first night I got it just trying to sync the contacts from my old phone. It never worked, I had to hand input the numbers. If Verizon won't do right by be and give me a new phone, I at least would like them to get mine working like it should have when I bought it.

  • Network issue using Time Warner, Airport Extreme, MacBook Pro OSX, Windows7

    I have the following on my home network:
    - Time Warner cable-internet and phone service.
    - Apple Airport Extreme Base Station hooked up to the cable modem
    - MacbookPro running OS 10.6.3 connected wirelessly to airport extrm
    - HP Laptop running Windows 7 connected wirelessly to airport extrm
    - HP Officejet Pro 8500 connected to wirelessly to the airport extrm
    - iPhone connected wirelessly to the airport extrm
    - XBox connected via ethernet cable to airport extrm
    - USB external hard drive connect via USB cable to airport extrm
    My network worked fine with only my Macbook Pro, Airport Extreme, iPhone, XBox, and occasionally my buddy's Macbook Pro all on the network at the same time.
    I recently added an HP Laptop running Windows 7 and a wireless HP Printer to the network at the same time.
    Now if both the Windows 7 PC and the Macbook Pro are on the network at the same time, one of the machines will get booted from the internet. At one point, I got a message on my MacBook Pro that said another computer on the network is using the same IP address. I also have trouble communicating with the new HP printer if both the Windows 7 and the Macbook Pro machines are on the network at the same time.
    How should I set up my airport extreme to allow all machines to function properly on my network. Right now, the network is set up to receive IP addresses automatically through the DHCP server. I read somewhere that maybe setting up the computers to manual static IP addresses and manually entering in the DNS server info into the airport extreme may fix my problem. I also read that configuring the network to all share a single IP address will fix the issue. How do I set this up. I would also like to keep my network invisible from being seen. Is this still possible?
    Thanks for your help on this!!

    To change the IP address on a Mac, go to settings, then select the network interface you use, then, change Automatic to manual. I don't know how to do this on windows 7, and you can access and change your printers settings by clicking in the bookmark windows on Safari, clicking printers, and open up it's settings.

  • SPA941 issues when used with Road Runner Extreme (Time Warner) 30mb/s down, 5 mb/s up.

    I use a SPA941 phone in my home office.
    Until recently, my Internet bandwidth was through Time Warner Road Runner Turbo.  It generally worked well, but when I happened to be sending a large email or uploading a large file while on the phone, my voice would break up due to the upload bandwidth limitation. 
    Because of this, I upgraded to Road Runner Extreme (30mb/s download, 5mb/s upload). Now, although speedtest.net tests show that I have good bandwidth and latency, the mute button flashes red at various times througout the day, and at seemingly random times when I'm on the phone, the other party's voice will start to break up and/or cease completely, as though I have a download bandwidth problem... but a quick speedtest.net check shows that not to be the case.
    I've spent hours (literally) on the phone with Time Warner 3rd level tech support, and they say everything is fine... and the issue must be with the phone.
    I'm using a Ubee DOCSIS 3.0 WLCM combination modem/router
    Connected to the SPA941 via cat5 10/100 Ethernet.
    Has anyone encountered this problem?
    Does anyone have any suggestions?
    Are there any settings on the phone that can be adjusted to help in this situation?
    Thanks,
    David

    Hi David,
    After reviewing your post I see one important piece of information
    "the mute button flashes red at various times througout the day"
    Mute button flashing means the ethernet link went down.  That would be between the phone and the device the ethernet cable is connected to.  The SPA941 is 10mb half duplex device (no pc connection so it didn't need higher capacity).
    It could be an auto negotiation issue with the network device.  Try forcing the link to 10mb half duplex or daisy chain a 3rd party switch/hub and see if the problem goes away.
    One more possibility is IP address DHCP lease renews itself causing the link to go down and up.  You can also try setting static IP address with dns & gateway, etc..  into the SPA941.
    Randy

  • AirPort Extreme and Time Warner RoadRunner Service Issue

    I have Time Warner's RoadRunner Turbo Internet service, which promises a minimum bitrate of 15 Mbps for downloads and 1 Mbps for uploads. Recently, my measured throughput has crashed on uploads, to well below 100 Kbps (0.01 Mbps) while going through my AirPort Extreme over 100/1000Base-T cable (system 7.4.2). When I directly connect my Mac to the cable modem, I get a consistent 28 Mbps down and 1.7 Mbps up and a ping time of 20 ms. I've tried cycling power, soft resetting, and even hard resetting to factory settings, but nothing seems to fix this throughput issue. I'm going to try a cheap 3rd party router (D-Link or Linksys) to see if I can get my throughput back up, but is there something I'm missing on my setup? I have opened SSH, IMAP and Apple Remote Desktop through the AirPort Extreme, and have enabled Bonjour on it. I can't figure out why this change has happened so suddenly.

    power down the network and the modem. connect modem to the extreme wan port. connect pc to ethernet lan port. power modem up first then the router. use Airport Utility to configure your network.

  • Verizon/Time Warner Routing Issue

    I've been having trouble logging on to my email through Outlook, IPad, or IPhone.  The service provider is Time Warner.  Apparently the problem is a routing issue between Time Warner and Verizon and they've had the routing issues for over 2 months and have still not resolved the problem.  Since no one at Verizon seems to know anything about this, does anyone have any information as to when the issue will be resolved?

    I can sign in using webmail and see my email.  But I can't use Outlook, my IPad or IPhone utilities to see my email using TW as a provider.  If I'm anywhere else, using any other provider, I can use Outlook, my IPad and IPhone without any problems.
    When I called TW, they told me the problem was a routing issue that both TW and Verizon were working on and had been working on for at least 2 months, but no solution yet.  They were surprised that no one at Verizon knew this.
    Since everything worked fine until a week ago and nothing changed in my settings and Verizon verified that everything was set up correctly, I'm satisfied that this is the issue.  My concern is that not one Verizon representative has acknowledged that there is a routing problem between TW and Verizon; especially if the problem has existed well over 2 months.  You would think that an issue like this should be shared among all their troubleshooting team.

  • Time Warner Cable wideband broadband slowness issues with Motorola sbg6580 router

    I recently purchased Time Warner Wideband broadband cable for Internet service. 50 Megabit down and 5 Megabit up. When I run the speedtests, I can see the full speed measure, but I stil see issues with browsing and getting connected to VPN.
    I had Time Warner Cable come out and replace the router. I still had the same issues after the replacement of the SBG6580 router. There are no updates to the firmware on this router.
    I consistently see slow web page loads and problems while on VPN. I found posts on the web saying that this router's firewall was not compatible with Apple's computer products. Even with this firewall turned off inside the router, I still had the same slowness and misc issues.
    I finally just changed the router into a gateway using the Rg Passthrough (which automatically turned off the NATP). I added the Time Capsule's MAC ID to the bypass section on the Router. I set up my Time Capsule to act as the main router with a cable running from the Motorola router to the Time Capsule WAN port.
    The web pages and VPN are extremely faster. So the root cause is with the Motorola SBG6580 router obviously. I always got the full speed on the Speedtest.net web site, but now everything works fine with this change.

    Dude.  You are awesome! I am SOOOOOOOOOOOOOO glad you posted this solution.  The fact that you took the time to post even AFTER you figured out a solution shows how thoughtful you are as an individual.
    Its amazing to me that someone would comment adversely becuase they feel its in the wrong forum.  If it affected their life as it does mine then they would get it.  Amazing how people cant see past themselves.  Who cares what forum its in if its informative? Worse case just move it to a different forum.  We need more people like you and less like them in the world.
    Thanks Im gonna try the solution right now!

  • Syncing email issues (Time Warner Customer)

    For some reason it won't sync my email at all. I'm a Time Warner customer. I put in my information and it automatically tries to validate it. But, it keeps getting stuck on asking my if I want to set up without SSL.
    Anyone have a clue how to get this to work? I should be able to get email when I'm away right? I was able to sync with my yahoo email fine.

    Great question. Ok it was fine the first time I tried it, but I had WiFi on when I initially set it up. Then when I left my home (and had Wifi turned off), it ceased to work. I deleted the account and tried to resetup via 3G or EDGE and no go.
    I see where you're going with this. It worked the first time because it was going through the Time Warner connection via my wifi correct?

  • Time Warner Cable Blue Screen Issue

    Some time ago Time Warner cable (Road Runner) upgraded their system. They now require Flash Player to access their pages. For the past three days I have worked on and off with Level 2 Road Runner Techs to get my Mac to acess their web page.
    Up to that time I only got a "Blue Screen"!
    Here are my particulars: OS 9.2.2, Flash Player 7.2 installed, IE version 5.1, Adobe Reader installed, Cookies erased, History cleared from IE Preferences advanced,
    To get access to their web page I should type in www.dc.rr.com/flash/
    I get blue screen.
    If I type in www.rr.dc.com/rdrun/ I get a Road Runner "sell" page with no link to their "Home Page"
    My last go around with Road Runner Techs was fatal as they said I should contact Microsoft.
    Microsoft no longer supports telephone supprot for Macintosh. If you go to their web page they want $35.00 for online access to their techs with no guarantee they can solve the problem.
    Does anyone have any knowledge as to how to solve this problem so I can access the Home page of the provider I pay handsomly monthly?
    Thank you for any assistance you can give me.
    John

    When I type in www.dc.rr.com/flash/ I get this;
    The page cannot be found
    The page you are looking for might have been removed, had its name changed, or is temporarily unavailable.
    Please try the following:
    • If you typed the page address in the Address bar, make sure that it is spelled correctly.
    • Open the www.dc.rr.com home page, and then look for links to the information you want.
    • Click the Back button to try another link.
    HTTP 404 - File not found
    Internet Information Services
    Technical Information (for support personnel)
    • More information:
    Microsoft Support
    This means that there is a problem with the web page and not necessarily with your computer. Just typing www.dc.rr.com without slash anything gives me their home page.

  • Cannot get email from Verizon servers thru Time Warner ISP

    I've had Verizon for many years until a move took us to California where it was not an option in our area.  I purchased the email addresses from Verizon 3 years ago.  Everything has worked fine until 2 weeks ago when my wife and myself cannot access our emails anymore using our home network.  If we log onto any other network it works great.  I've called both Time Warner and Verizon (which is a customer service story in itself)  twice a day for two weeks and have gotten nowhere.  Each blames the other but I still don't have email.  I've changed my router to get another ip address with the same result.  I've performed traceroutes which have ended with a verizon server but I can't get anyone at verizon to tell me if it is the email server or not.  I've tried whitelisting the ip address.  I've tried removing and reinstalling the verizon email account in my Macbook.  Nothing works!   Lots of threads of people with the same problem but I can't find a soulution.  PLEASE HELP!!

    Hi Kameraman1,
    Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
    Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

  • Cannot get my "log in" button to work for online banking. Stopped working about a week ago. Checked Time Warner Cable and the Bank and they said it's on your end. Can you help?

    I have been online banking with TD Bank for years now and have never had a problem getting into the log in. About a week ago when I would click on the log in button, nothing would happen however I can get into every other link on that site. I contacted TD Bank and they said that my account was fine and I was not locked out and there were no security issues. I then called Time Warner and they checked my service and said nothing was wrong with my service and that it sounded like it was from my server since I was going through Firefox, I should call you guys and see if it is the problem.

    Let all cookies expire when you close Firefox.
    * Tools > Options > Privacy > Cookies: "Keep until": "I close Firefox"
    Make an Allow exception for the ones that you want to keep.
    * Tools > Options > Privacy > Cookies: "Exceptions"
    You can inspect and modify the permissions for the domain in the current tab in "Tools > Page Info > Permissions"
    Make sure that you do not use "Clear Recent History" to clear the "Cookies" and the "Site Preferences" (Site Preferences includes the cookie exceptions)
    *https://support.mozilla.com/kb/Clear+Recent+History
    Clearing cookies will remove all specified (selected) cookies including cookies that have an allow exception.
    See also:
    * https://support.mozilla.com/kb/Cookies
    * https://support.mozilla.com/kb/Enabling+and+disabling+cookies

  • Facetime on time warner cable starts then stops

    I have Time Warner cable -- strong signal -- work from home and have NO internet problems.
    But when I try to Facetime on MacBook Pro -- Facetime starts and then freezes and locks up.  I have tried this 20 times with no succes.
    Does anyone how to get Facetime working?
    Thanks!

    I'm wondering if it is a setting or firewall issue?  I have the same problem on my iPad.

  • No Video on Time Warner App

    I get no video when I try to use my Time Warner app to watch either TWC or ESPN.  The audio seems to work ok, but no video.  Also, I'ved check things out using a different streaming video and they seem to work ok.   Any help?

    Websites and third party Apps need enabling before they will allow AirPlay of Video content. Some Website/App developers have not enabled their products, some simply haven't got around to it yet, others have stated that they won't be enabling AirPlay (likely as a result of licensing issues).
    I have created a User Tip to list Apps that have been tested with Video Airplay, if you have any Apps that you have tested please leave details in the comments at the bottom of the User Tip or email me if you don't have commenting privileges.

  • Verizon Web Mail doesn't work Thru Third Party Internet providers including Time Warner Cable

    A few weeks ago, my Verizon Web Mail would not download on Outlook via TIme Warner Cable.  Verizon tech acknowledged this and then said it was an Apple issue.   No response.  TWC says its Verizon issue

    I have had this issue for 3 weeks.
    Verizon says its TW  TW says its verizon
    Finally TW said its thier problem but they cant fix it.
    I wish DSL was more dependable I would go back in a minute.
    Time warner has the worst tch service.
    Any one with an answer for me
    Loop wrote:
    A few weeks ago, my Verizon Web Mail would not download on Outlook via TIme Warner Cable.  Verizon tech acknowledged this and then said it was an Apple issue.   No response.  TWC says its Verizon issue

Maybe you are looking for