Timecode error when capturing with USB in Premiere Elements 7

When trying to capture video from my DV I get an error "\src\Timecode.cpp-955" and PE7 crashes.
I upgraded from PE2 to PE7, and I just checked that it still works in the old version.
I'm using a USB cable, so the Device Control is set to USB Video Class and split scenes are set to content. The camera is a Panasonic NV-GS300 and I'm on Win XP Pro with SP3, Celeron 2.8 Ghz, 2GB RAM.
Any ideas?
Will a firewire solve my problem?

I would not recommend capturing over USB in Premiere Elements -- even though it supposedly works with USB Video Standard 1. The results are too inconsistent and problems, at least in my experience, are common. It's really a pretty obsolete video capture method.
Try it with FireWire and you'll likely see the problem go away.
But it still might not hurt to make sure everything is updated on your computer -- that you're using XP SP3 and that you have the latest Quicktime and firmware for your graphics card.
http://www.adobeforums.com/webx/.3c057647

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    ok, i am not terribly familiar with the program premiere elements 12 as of yet, i am having some difficulty at times, current issues...when in play mode, the timeline marker? hiccups backwards then forward as it plays, some of my image clips freeze and don't play while the marker keeps going, this also happens when on full screen mode...what do i need to do to correct this problem...currently i am working this on my mackbook 2009.  thankyou for your reply.

    <moved from Downloading, Installing, Setting Up to Premiere Elements>

  • Another "Sorry, a serious error has occurred that requires Adobe Premiere Elements to shut down. We will attempt to save your current project."

    When I try an open the original project or a copy of it I get this message.
    "Sorry, a serious error has occurred that requires Adobe Premiere Elements to shut down. We will attempt to save your current project."
    I have tried to create a new project and get the same message.
    I have tried uninstalling and reinstalling the program a few times.
    The last time I worked on the project I had no issues.
    Any suggestions?

    Hi
    a. Open Premiere Elements 9.0/9.0.1 - Yes, I get the welcome screen (v9.0).  I can choose open project, and choose my project.  The program will open and show that it is loading the project with the scroll line will show all the way to 100% and will stay there.  Sometimes I get the "Sorry" message and sometimes the loading project window just goes away and nothing is loaded and the program stays on the clock until I close it.
    b. You can find the Adobe Premiere Elements Prefs file and deletion of it makes no difference to your issue. - Made no difference
    c. Have you deleted the whole 9.0 Folder in which the Adobe Premiere Elements Prefs file exists? If not, please do so. - Done, made no difference
    1. Does the problem exist with and without the antivirus and firewall(s) disabled? - Running McAfee Total Access Protection.  Turned off firewall and anti virus. It works.  As a test I left the anti virus off and tried loading project with and with out the firewall turned on.  The project loaded each time.  I then tested the firewall on, with and with out antivirus.  Antivirus off - project loads each time.  Antivirus on - doesn't load and program stays on clock.
    I will continue to experiment with it and see what happens.  The last time I used it I was running a different McAfee product than no.  So it seems to work with the Firewall on and the Antivirus off.

  • Premiere Elements 9 - "Sorry, a serious error has occurred that requires Adobe Premiere Elements....

    When I start up a new project in Premiere Elements 9, the only thing that comes up is the gray screen.  When I try to open any existing project, I get the following message:
    "Sorry, a serious error has occurred that requires Adobe Premiere Elements to shut down. We will attempt to save your current project."
    I have tried all of the suggestions on this website and still, nothing works.  Any help or suggestions would be greatly appreciated.
    Thanks!

    JerryK713
    First question that comes to mind is "Is this a never worked before type issue or it worked before but not now type issue?"
    What computer operating system is your Premiere Elements 9 running on? Do you have the Premiere Elements 9.0/9.0.1 Update installed? And, the typical drill questions, do you have the latest version of QuickTime installed and are you working from a User Account with Administrative Priviledges?
    Since Premiere Elements 9.0/9.0.1 is a 32 bit application, we would revisit the question of your computer resources...processor, installed/available RAM, free hard drive space? Is your computer optimized...defragmented, video and audio card drivers up to date, pile ups preview files and conformed video and audio files cleaned out? Scratch Disks directed to save location with enough free space to receive them?
    Have you checked to make sure that antivirus and firewalls are not contributing to or causing the issue?
    Another thought...are you running a dual (or more) monitor setup with your current video card?
    Please review and then we can decide what next.
    Thanks.
    ATR

  • Premiere Elements 9 - "Sorry, a serious error has occurred that requires Adobe Premiere Elements..(2)

    Hi,
    I have the exact same problem as described here but the solution proposed here didn't work:
    Premiere Elements 9 - "Sorry, a serious error has occurred that requires Adobe Premiere Elements....
    I'm still getting the message "Sorry, a serious error has occured that requires Adobe Premiere Elements to shut down.  We will attempt to save your current project.".
    I uninstalled, reboot, installed, reboot a few times and it still doesn't work.
    Any suggestions?  I'm using Premiere Elements 9 and Windows 7, 64 bits.  It was working before.  It started after I had to reformat my harddrive and reinstall everything.
    Thanks,

    ...By the way, when you did that and deletion of the Adobe Premiere Elements Prefs deletion did not resolve the problem, did you then delete the whole folder in which the Adobe Premiere Elements Prefs file exists?
    [YH] Yes I did but it didn't work.
    1. When you did the uninstall/reinstall, did you include a ccleaner run through between the uninstall and the reinstall? Good idea to do that to remove any leftovers from incomplete uninstall reinstalls.
    [YH] Done but didn't work. I just ran the CCleaner free version.  I'm not sure if it's enough.
    2. Do you have the 9.0.1 Update installed.
    [YH] Done but didn't work.
    Do you have the latest version of QuickTime installed on your computer
    [YH] I didn't have QuickTime installed.  It is now but didn't do any difference.  I uninstalled Adobe Premiere Elements, ran CCleaner, reboot, installed APE, reboot... still doesn't work.
    3. Are you running your computer from a User Account with Administrative Privileges as well as Run As Administrator (from right click of program desktop icon and selection of Run As Administrator?
    [YH] Yes
    4. Is your video card/graphics card up to date according to the web site of the manufacturer of the card?
    [YH] I'm assuming yes because it was working before.
    5. Does the problem exist with and without the antivirus program disabled?
    [YH] I haven't tried yet but see item number 6 below.
    6. Go to Computer/Manage/Services and Applications/Services and assure that FLEXnet Licensing Service is started.
    [YH] I don't see any FLEXnet.  I don't remember installing this on any computer.  I googled it but I'm not sure I understand what and from where to install it.  I checked at work on another computer running Adobe Premiere Elements and FLEXnet is running on that computer. So this might be the source of the problem.
    7. The following is a version 12 remedy, let us see if this will work for 9.0/9.0.1
    As described in the link below, rename the SLCache Folder and the SLStore Folder.
    http://www.atr935.blogspot.com/2014/04/pe12-premiere-elements-12-editor-will.html
    [YH] Haven't tried it yet.

  • Premiere Elements 7, Sorry, a serious error has occurred  that requires Adobe Premiere Elements to..

    Hi, my software just recently started giving me the folowing error and it does not work (start):
    Sorry, a serious error has occured that requires Adone Premiere Elements to shut down. We will attempt to save your current project.
    I had tried everything, even uninstalling and reinstalling the program and still it does not work. Does anybody have this issue?
    Do you know how to fix it?

    I found the root casue of the problem. I just turn OFF the McAfee antivirun software and the Premiere Elements 7 works now. 
    I realized that McAfee updated the version on April 20 and i think this version has a problem with the Adobe Premiere Elements programm.

  • Sorry, a serious error has occured that requires adobe premiere elements to shut down. we will attem

    So I've had premiere elements 9 for a while and it always worked just fine, but one day right in the middle of working on a project i get this error message:
    sorry, a serious error has occured that requires adobe premiere elements to shut down.
    Why did this come up? I know I've plenty of free space and everything! Please if you know how to fix it then help!
    Some other info:
    My computer runs on windows 7
    Once again, the Premiere elements I'm using is 9
    Please if you know what to do please help!

    Yes Bill,
    I too have been very errant in turning off the CA Vet Security system , it too causes problems .
    Regards,
    Bob

  • I am recording from my computer screen with an elgato game capture card.  Why is the video blurry when I import it to Premiere elements?

    I am recording my computer screen with an elgato game capture card.  When I play the unedited footage on my own computer, it is clear and crisp.  When I import the footage into premiere elements, it becomes blurry.  It becomes even blurrier when I save the edited video.  How do I keep the video clear?  How do I fix it?

    Betharoo
    Thanks for the reply.
    Please check out John T. Smith's information.
    At this point, if you could tell us the file extension of the file involved, that would give us a start while you are
    gathering the rest of the details.
    You can easily get some information for us from Properties for your imported video that is blurry in the Editor.
    1. Click on Expert to get into the Expert workspace of Premiere Elements 13
    2. If you have not already, import your file into the program using Add Media/Files & Folder/Project Assets.
    3. Open Project Assets to see a thumbnail for the video that you just imported. Right click that thumbnail,
    and select and click on Properties from the menu that opens.
    4. Tell us what is listed there is Properties - it should look something like this one which is specific for one of my wmv files.
    Your information will be specific to the file that you right clicked in your Project Assets.
    From what you have written so far, yours should show
    Image Size 1920 x 1080
    Frame Rate either 59.94 or 60
    Also, please go to Edit Menu/Project Settings/General, and tell us what you see for
    Editing Mode
    Timebase
    Frame Size
    Pixel Aspect Ratio
    even if the fields look grayed out.
    Your project settings may be contributing your Edit area previewing problems.
    All of the above will keep us moving forward in the troubleshooting.
    Thanks.
    ATR

  • How can I stop iTunes from dropping my iPhone 5 when connected with USB cable?  It sees it and start a backup and then it drops and tells me cannot find phone.

    My HP notebook 64 bit Windows 8 after the last iTunes update will detect my iPhone 5, sync and when finished with thy sync I start a backup to my computer.  It runs fine for a bit and then gives me message I have changed settings on my iPhone 5 and asked me if I want to update.  I OK the question and runs a bit more and then drops the connection telling me cant find my iPhone 5.  I can restart iTunes and start over and does the same thing.
    ITunes update 11.1.1.62 had difficulties with the updates on 64 bit Windows 7 and 8.1 causing an error on boot other trouble.  I found solution on research that insturcted to Remove iTunes, Bonjour, Apple Support and Apple Update and reload iTunes old version.  I simply reloaded the new version becasue did not have the old version of iTunes.  I have been working fine with the old version.  I know problem is a simple setting somewhere but it is NOT SIMPLE to me since I dont know where the find the simple setting.
    Will someone tell what to do.  I appreciate all you smart guys.

    My apologies...the version is 11.1.4.62 not as stated aboive in my problem description.  I'm trying again and it just finished syncing fine and my iPhone 5 is still connected to iTuns physcially with USB lightening cable and is displaying the iPhone icon top right.  I clicked on it and iTunes is now "hung' or  locked up.  Shows to be an active running application but can't get back to it so willl have to kill with task manager.  There is some kind of problem going on with the latest version of iTunes and Wndows 7 and 8.1 or something.  My iPhone 5 now has a new feature that it is now asking me if I "Trust" this computer.  iTunes just came "unhung" after several minutes while I was typing this. Now I am going to start the backup to this computer HP Winsows 8.1 and iTune 11.1.4.62 and see what happens.  Says it is Backing up Jerrys iPhone but the Barber Pole progress bar is not turning an iTunes is hung again and I cant get back to it from this page I am typing on.  Maybe it will eventually release as it did a moment ago. 

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