Timeouts in SRM

On a regular basis, we have users timing out of SRM while they are actually entering data. We can see the entries in SM21.
We have no idea what the messages mean. We are also unable to recreate it for OSS. Does anyone have any ideas how we should proceed? The following are a common list of errors:
Transaction Canceled ITS_P 101 ( Cannot sync )
Transaction Canceled ITS_P 041 ( t_screen_acclist-g_l_acct[1] )
Transaction Canceled ITS_P 041 ( t_screen_acclist-generic_acc[1] )

Hi Monique,
Did you solve this problem?
I'm facing it in SRM 5.0, also with some of the users.
I could reproduce the problem when I simulated a user navigating in SRM (Web), using a App server (A) . When the load balancing re-directed the next http request to a diferent server (B), the error message appears:
Internal error Cannot sync
Do you have a similar arquitecture, or the problem appeared in a different situation?
Regards,
Pedro

Similar Messages

External Catalog Call Structures

We are on SRM 4.0 and integrated ITS. We are using the standard call structure for external catalogs which opens in a new window. However, this is causing grief with our users because they tend to stay in the catalogs too long and eventually timeout of SRM. Our current timeout is set to 30 minutes. Therefore, when they go to the catalogs, SRM sits idle. When they checkout of the catalog to bring the items over into SRM, they will get a timeout message.
I would like to have the catalog open in the same window as SRM. I understand this is done through integrated call structure.
However, when I select my items from the catalog and check out, I'm not brought back into my shopping cart. Another window opens with the look of external ITS.
Is there something I need to do with the call structure so that the items are added back to my shopping cart?
Are there other options so that users do not timeout of SRM? If SRM is sitting idle, can a message popup letting the user know their session will timeout soon unless they check out of the catalogs?

Hi Monique,
Last document i have in for ebp 3.0 !
It is a configuration guide for setting up inframe catalogue.
Extract :
Prerequisites
You have:
installed an SAP Markets Enterprise Buyer Professional Edition 3.0 system
installed the Requisite catalog (BugsEye 3.0)
installed a Java Runtime Environment (for example Java 2 SDK Standard
Edition)
installed a servlet engine
Activities
Checking BugsEye_Config
Copying of the WAR (Web Archive) file
Deployment of the Application
Changing the WEB.XML
Defining the Internal Call Structure in EBP
I can send you the document.
However i do not know if it is still compliant...
Kind regards,
Yann

Portal Session Timeout - ICM/Webdynpro/POWL

Hi Experts,
We are having SRM Portal which has POWL Webdynpro and other applications running.
SRM Portal is a seperate JAVA Instance and integrated to backend with SSO enabled.
We have Logon Ticket Timeout set as default 8 Hours and the Session Timeout in Portal set as 2 Hours (Server>services>webcontainer>properties>Session Timeout).
For the ABAP backend, we have rdisp/plugin_auto_logout-->7200 (2 Hours) and ICM timeout as remommeded by SAP as icm/server_port_0 = PROT=HTTP,PORT=8012,TIMEOUT=90,PROCTIMEOUT=600
Now the problem is:
1. Users connected to portal and work on any POWL Iviews has an idle time of two hours-->we get the ICM session timeout error page.
2. Sometimes Users get the Login screen of portal within the Navigation Frame which can be identified as the Ticket Expiration
Is there a possibility to control the behavior of portal to avoid these error pages to Users like if the timeout happened in backend, there should be auto refresh if the user clicks the application.
And if the ticket expired, the portal should refresh to the home screen on clicking any Iview.
We tried the IDLE timeout pop up and in Vain, you could see my another post on the same.
Portal Idle Pop Up
Regards,
Sethu

Hi,
Read SAP note 705013,
I think adjusting the kernel parameters, rdisp/gui_auto_logout and rdisp/plugin_auto_logout will help.
Try adding below parameters in the Instance profile.
icm/keep_alive_timeout 3600
icm/conn_timeout 5000
Regards,
Venkata S Pagolu

Help ! SRM 4.0 - Was (dispatcher) doesn't start =(

Hi everyone,
I'm trying to do a fresh install of SAP SRM 4.0 (Wintel, SQL), at this moment I'm installing the WAS.
The installation process was fine, but I'm having problems doing the post-processing activities (start / stop the server).
Any clue about this ?
I appreciate a lot your help !!!!
Regards from Mexico,
Diego
pd: this is the dispatcher log:
trc file: "dev_disp", trc level: 1, release: "640"
Mon Jun 06 13:13:58 2005
kernel runs with dp version 128(ext=102) (@(#) DPLIB-INT-VERSION-128)
length of sys_adm_ext is 312 bytes
systemid 560 (PC with Windows NT)
relno 6400
patchlevel 0
patchno 43
intno 20020600
make: multithreaded, ASCII
pid 2888
***LOG Q00=> DpSapEnvInit, DPStart (00 2888) [dpxxdisp.c 1100]
 shared lib "dw_xml.dll" version 43 successfully loaded
 shared lib "dw_xtc.dll" version 43 successfully loaded
 shared lib "dw_stl.dll" version 43 successfully loaded
 shared lib "dw_gui.dll" version 43 successfully loaded
Mon Jun 06 13:14:03 2005
WARNING => DpNetCheck: NiAddrToHost(1.0.0.0) took 5 seconds
***LOG GZZ=> 1 possible network problems detected - check tracefile and adjust the DNS settings [dpxxtool2.c 3886]
MtxInit: -2 0 0
DpSysAdmExtInit: ABAP is active
DpSysAdmExtInit: JAVA is not active
DpShMCreate: sizeof(wp_adm) 6624 (828)
DpShMCreate: sizeof(tm_adm) 2219848 (11044)
DpShMCreate: sizeof(wp_ca_adm) 18000 (60)
DpShMCreate: sizeof(appc_ca_adm) 6000 (60)
DpShMCreate: sizeof(comm_adm) 192000 (384)
DpShMCreate: sizeof(vmc_adm) 0 (320)
DpShMCreate: sizeof(wall_adm) (22440/34344/56/100)
DpShMCreate: SHM_DP_ADM_KEY (addr: 05720040, size: 2505416)
DpShMCreate: allocated sys_adm at 05720040
DpShMCreate: allocated wp_adm at 057217A8
DpShMCreate: allocated tm_adm_list at 05723188
DpShMCreate: allocated tm_adm at 057231B0
DpShMCreate: allocated wp_ca_adm at 059410F8
DpShMCreate: allocated appc_ca_adm at 05945748
DpShMCreate: allocated comm_adm_list at 05946EB8
DpShMCreate: allocated comm_adm at 05946ED0
DpShMCreate: allocated vmc_adm_list at 05975CD0
DpShMCreate: system runs without vmc_adm
DpShMCreate: allocated ca_info at 05975CF8
DpShMCreate: allocated wall_adm at 05975D00
MBUF state OFF
EmInit: MmSetImplementation( 2 ).
<ES> client 0 initializing ....
<ES> InitFreeList
<ES> block size is 1024 kByte.
Using implementation flat
<EsNT> Memory Reset disabled as NT default
<ES> 1131 blocks reserved for free list.
ES initialized.
Mon Jun 06 13:14:04 2005
rdisp/http_min_wait_dia_wp : 1 -> 1
***LOG Q0K=> DpMsAttach, mscon ( GIMDEVWB01) [dpxxdisp.c 9736]
CCMS: Initalizing shared memory of size 40000000 for monitoring segment.
CCMS: start to initalize 3.X shared alert area (first segment).
DpMsgAdmin: Set release to 6400, patchlevel 0
MBUF state PREPARED
MBUF component UP
DpMBufHwIdSet: set Hardware-ID
***LOG Q1C=> DpMBufHwIdSet [dpxxmbuf.c 1025]
DpMsgAdmin: Set patchno for this platform to 43
Release check o.K.
Mon Jun 06 13:14:44 2005
ERROR => W0 (pid 3172) died [dpxxdisp.c 12187]
ERROR => W1 (pid 3180) died [dpxxdisp.c 12187]
my types changed after wp death/restart 0xbf --> 0xbe
ERROR => W2 (pid 3188) died [dpxxdisp.c 12187]
my types changed after wp death/restart 0xbe --> 0xbc
ERROR => W3 (pid 3196) died [dpxxdisp.c 12187]
my types changed after wp death/restart 0xbc --> 0xb8
ERROR => W4 (pid 3204) died [dpxxdisp.c 12187]
ERROR => W5 (pid 3212) died [dpxxdisp.c 12187]
my types changed after wp death/restart 0xb8 --> 0xb0
ERROR => W6 (pid 3220) died [dpxxdisp.c 12187]
my types changed after wp death/restart 0xb0 --> 0xa0
ERROR => W7 (pid 3228) died [dpxxdisp.c 12187]
my types changed after wp death/restart 0xa0 --> 0x80
DP_FATAL_ERROR => DpWPCheck: no more work processes
DISPATCHER EMERGENCY SHUTDOWN ***
increase tracelevel of WPs
killing W0-3172 (SIGUSR2)
ERROR => DpWpKill(3172, SIGUSR2) failed [dpxxtool.c 2468]
killing W1-3180 (SIGUSR2)
ERROR => DpWpKill(3180, SIGUSR2) failed [dpxxtool.c 2468]
killing W2-3188 (SIGUSR2)
ERROR => DpWpKill(3188, SIGUSR2) failed [dpxxtool.c 2468]
killing W3-3196 (SIGUSR2)
ERROR => DpWpKill(3196, SIGUSR2) failed [dpxxtool.c 2468]
killing W4-3204 (SIGUSR2)
ERROR => DpWpKill(3204, SIGUSR2) failed [dpxxtool.c 2468]
killing W5-3212 (SIGUSR2)
ERROR => DpWpKill(3212, SIGUSR2) failed [dpxxtool.c 2468]
killing W6-3220 (SIGUSR2)
ERROR => DpWpKill(3220, SIGUSR2) failed [dpxxtool.c 2468]
killing W7-3228 (SIGUSR2)
ERROR => DpWpKill(3228, SIGUSR2) failed [dpxxtool.c 2468]
NiWait: sleep (10000 msecs) ...
NiISelect: timeout 10000 ms
NiISelect: maximum fd=421
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Mon Jun 06 13:14:54 2005
NiISelect: TIMEOUT occured (10000 ms)
dump system status
Workprocess Table (long) Mon Jun 06 18:14:54 2005
========================
No Ty. Pid Status Cause Start Err Sem CPU Time Program Cl User Action Table
0 DIA 3172 Ended no 1 0 0
1 DIA 3180 Ended no 1 0 0
2 UPD 3188 Ended no 1 0 0
3 ENQ 3196 Ended no 1 0 0
4 BTC 3204 Ended no 1 0 0
5 BTC 3212 Ended no 1 0 0
6 SPO 3220 Ended no 1 0 0
7 UP2 3228 Ended no 1 0 0
Dispatcher Queue Statistics Mon Jun 06 18:14:54 2005
===========================
--------++++--
+
Typ
now
high
max
writes
reads
--------++++--
+
NOWP
0
3
2000
10
10
--------++++--
+
DIA
6
6
2000
6
0
--------++++--
+
UPD
0
0
2000
0
0
--------++++--
+
ENQ
0
0
2000
0
0
--------++++--
+
BTC
0
0
2000
0
0
--------++++--
+
SPO
0
0
2000
0
0
--------++++--
+
UP2
0
0
2000
0
0
--------++++--
+
max_rq_id 14
wake_evt_udp_now 0
wake events total 9, udp 8 ( 88%), shm 1 ( 11%)
since last update total 9, udp 8 ( 88%), shm 1 ( 11%)
Dump of tm_adm structure: Mon Jun 06 18:14:54 2005
=========================
Term uid man user term lastop mod wp ta a/i (modes)
RM-T8, U9, , diegohernande, 13:14:22, M0, W-1, , 1/0
Workprocess Comm. Area Blocks Mon Jun 06 18:14:54 2005
=============================
Slots: 300, Used: 2, Max: 1
--------++--
+
id
owner
pid
eyecatcher
--------++--
+
0
DISPATCHER
-1
WPCAAD000
1
DISPATCHER
-1
WPCAAD001
NiWait: sleep (5000 msecs) ...
NiISelect: timeout 5000 ms
NiISelect: maximum fd=421
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Mon Jun 06 13:14:59 2005
NiISelect: TIMEOUT occured (5000 ms)
Shutdown server ...
DpJ2eeDisableRestart
DpModState: buffer in state MBUF_PREPARED
NiBufSend starting
NiIWrite: write 110, 1 packs, MESG_IO, hdl 3, data complete
MsINiWrite: sent 110 bytes
MsIModState: change state to SHUTDOWN
DpModState: change server state from STARTING to SHUTDOWN
Switch off Shared memory profiling
ShmProtect( 57, 3 )
ShmProtect(SHM_PROFILE, SHM_PROT_RW
ShmProtect( 57, 1 )
ShmProtect(SHM_PROFILE, SHM_PROT_RD
DpWakeUpWps: wake up all wp's
Stop work processes...
Stop gateway
killing process (3152) (SOFT_KILL)
Stop icman
killing process (3164) (SOFT_KILL)
Terminate gui connections
send SHUTDOWN to REM TM 8
blks_in_queue/wp_ca_blk_no/wp_max_no = 2/300/8
LOCK WP ca_blk 2
return errno (-17) to T8
errormsg without overhead: take mode 0
NiBufIAlloc: malloc NiBufadm, to 0 bytes
try to send 14 to M0
NiBufSend starting
NiIWrite: write 14, 1 packs, MESG_IO, hdl 7, data complete
REL WP ca_blk 2
set status of T8 to TM_DISCONNECTED
NiSelClear: removed hdl 7 from selectset
DpDelSocketInfo: del info for socket 7 (type=3)
NiBufClose: clear extensions for hdl 7
NiBufSetStat: bufstat of hdl 7 changed from OK to OFF
NiICloseHandle: shutdown and close hdl 7 / socket 252
dp_tm_adm[8].stat = DP_SLOT_FREE
DpGetSchedule: next schedule 1118081704
DpGetSchedule: no schedule found
DpITmSlotRelease: release slot 8
DpListInsert: insert elem 8 into tmadm_free_list (at begin)
DpListInsert: 193 elems in tmadm_free_list
DpListRemove: remove elem 8 from tmadm_inuse_list
DpListRemove: 8 elems in tmadm_inuse_list
[DpProcDied] Process lives (PID:3152 HANDLE:404)
waiting for termination of gateway
NiWait: sleep (1000 msecs) ...
NiISelect: timeout 1000 ms
NiISelect: maximum fd=421
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Mon Jun 06 13:15:00 2005
NiISelect: TIMEOUT occured (1000 ms)
[DpProcDied] Process died (PID:3152 HANDLE:404)
[DpProcDied] Process died (PID:3164 HANDLE:396)
DpHalt: cancel all lcom connections
MPI CancelAll 2 -> 0
MPI DeleteAll 2 -> 0
NiIMyHostName: hostname = 'GIMDEVWB01'
AdGetSelfIdentRecord: > <
AdCvtRecToExt: opcode 60 (AD_SELFIDENT), ser 0, ex 0, errno 0
AdCvtRecToExt: opcode 4 (AD_STARTSTOP), ser 0, ex 0, errno 0
DpConvertRequest: net size = 163 bytes
NiBufSend starting
NiIWrite: write 562, 1 packs, MESG_IO, hdl 3, data complete
MsINiWrite: sent 562 bytes
send msg (len 110+452) to name -, type 4, key -
detach from message server
***LOG Q0M=> DpMsDetach, ms_detach () [dpxxdisp.c 9962]
NiBufSend starting
NiIWrite: write 110, 1 packs, MESG_IO, hdl 3, data complete
MsINiWrite: sent 110 bytes
MsIDetach: send logout to msg_server
MsIDetach: call exit function
DpMsShutdownHook called
NiSelClear: removed hdl 3 from selectset
MBUF state OFF
AdGetSelfIdentRecord: > <
AdCvtRecToExt: opcode 60 (AD_SELFIDENT), ser 0, ex 0, errno 0
AdCvtRecToExt: opcode 40 (AD_MSBUF), ser 0, ex 0, errno 0
AdCvtRecToExt: opcode 40 (AD_MSBUF), ser 0, ex 0, errno 0
blks_in_queue/wp_ca_blk_no/wp_max_no = 2/300/8
LOCK WP ca_blk 2
make DISP owner of wp_ca_blk 2
DpRqPutIntoQueue: put request into queue (reqtype 1, prio LOW, rq_id 20)
MBUF component DOWN
NiBufClose: clear extensions for hdl 3
NiBufSetStat: bufstat of hdl 3 changed from OK to OFF
NiICloseHandle: shutdown and close hdl 3 / socket 324
MsIDetach: detach MS-system
EsCleanup ....
***LOG Q05=> DpHalt, DPStop ( 2888) [dpxxdisp.c 8495]
Good Bye .....

Hi Diego,
i have a question.
i know that we need SRM 4.0 installation on WAS and ITS to be installed.
my question to you is....
do we need to install EBP separately if we have already installed SRM 4.0 ( in other words is EBP part of SRM 4.0 installation or is it separate)
and for ITS i am running WAS 6.4 and i know that ITS is an integral part of it so how do we activate ITS for SRM 4.0
Thanks a lot in advance
Harish

RFC connection problem during SRM - R/3 integration

Hi,
Our environment is SRM 5.5 server with 2 R/3 backend systems. One of the R/3 systems is in another country. We happen to have RFC problems during the communication between the SRM and R/3 server.
Below you can find the SM21 log related to an operation on SRM server. What might be the reason for this problem? Does anyone know the solution?
Many thanks
Details Page 2 Line 26 System Log: Local Analysis of sapsrmt                  1
Time
Type
Nr
Clt
User
TCode
Grp
N
Text
10:24:58
DIA
000
013
EMREK
R4
9
Communication error, CPIC return code 020, SAP return code 223
Communication error, CPIC return code 020, SAP return code 223
Details
Recording at local and central time........................ 07.12.2006 10:24:58
Task......
Process
User......
Terminal
Session
TCode
Program
Cl
Problem cl
Package
91342
Dialog work process No. 000
EMREK
XXXXXXXX
2
K
SAP Web AS Problem
STSK
Further details for this message type
Module nam
Line
Error text
Caller....
Reason/cal
thxxhead
7192
020223
ThRecei
CPIC-Er
Documentation for system log message R4 9 :
A CPIC function has failed. The conversation ID and CPIC function are
specified in the system log entries. Use the conversion ID to find more
detailed information about the error in the system log for the SAP
gateway.
Meaning of the SAP return codes:
1) Gateway errors:
221,,Error in CPIC-SS
222,,Storage bottleneck
223,,Network read error
224,,Network write error
225,,Invalid request
226,,No connection yet
227,,Gateway process terminated
228,,Shared-Memory problem(read)
229,,Shared Memory problem(write)
230,,No free LU
231,,No free gateway process
232,,Error when starting gateway proc.
233,,Incorrect communication type
234,,Connection setup failed
235,,Error in comm. table
236,,No connection to gateway
237,,Connection to gateway closed
238,,Error in GW command (write)
239,,Error in GW comm.   (read)
240,,Invalid length
241,,Invalid environment
242,,Timeout
243,,Error setting up SAP connection
244,,Partner has closed connection
245,,Storage overflow
246,,Incorrect APPC header version
247,,APPC server not started
248,,Error accessing TXCOM
249,,Comm. table is full
630,,Invalid mode no. received
631,,Max.no. of gateways reached
632,,No LU specified
633,,Max.no. of clients reached
634,,Invalid TP name
635,,fork failed
636,,Invalid NI handle
637,,rexec failed
638,,TP start failed
639,,NiDgSend failed
640,,Internal error
664,,Gateway host is unknown
665,,Gateway service unknown
666,,NI error
667,,exec failed
668,,R/2 restarted
669,,Symb. destination too long
670,,No more side-info entries
672 ,,Logon to NetWeaver failed
673 ,,IMS Error Purging
674 ,,Timeout for registered programs
676 ,,TP not registered
677 ,,Timeout for registered programs
678 ,,TP is registered
679 ,,TP is not registered
720 ,,Security breach of registered programs
721 ,,SNC deactivated
722 ,,SNC required
723 ,,SNC name not defined
724 ,,Default SNC name not permitted
725 ,,Protocol does not support SNC
726 ,,No local SAP System
727 ,,SNC required
728 ,,Conversation ID not found
729 ,,SNS must do the communication
730 ,,Start of external programs deactivated
731 ,,Gateway shut down
732 ,,No external programs
733 ,,Conversation ID does not match
734 ,,Net conversation error
735 ,,Monitor is not active
736 ,,Conv-ID is not unique
Errors in the CPIC Interface:
450 ,,No storage
451,,No side-info entry
452,,TP-START failed
453,,No initialization
454,,"getlu" failed
455,,"signal" failed
456,,Timeout during conn. setup
457,,CMALLC failed
458,,CMSEND failed
459,,Prepare-To-Receive failed
460,,"mc_flush" failed
461,,CMRCV failed
462,,Argument missing
463,,"get_allocate" failed
464,,CMDEAL failed
465,,TP-END failed
466,,Max.no.of conv. reached
467,,"snaopen" failed
468,,"snactl" failed
469,,No flush in IBM environment
470,,"snaclse" failed
471,,Status error
472,,No side-info entry
473,,No conversation
474,,Connection closed manually
475,,Connection closed automatically
476,,No partner found
477,,Confirm failed
478,,Confirmed failed
479,,GWHOST not in side-info entry
480,,GWSERV not in side-info e.
481,,PROTOCOL not in side-info entry
482,,LU not in side-info e.
483,,TP not in side-info entry
484,,No conn.to gateway
485,,gethostname failed
486,,SAP_CMACCP not executed
487,,Program not in argument list
488,,Host not in argument list
489,,Service not in argument list
490,,Conv-ID not in argument list
491,,Invalid parameter
492,,LU62CVCT failed
493,,LU62ATTCH failed
494,,No CONV table
495,,Incorrect conv.table
496,,Invalid conv modification
497,,NiHostToAddr failed
498,,NiAddrToHost failed
499,,Read operation tab.THOST failed
500 ,,No side info file exists
501 ,,CMRCV failed
Technical details
File
Offset
RecFm
System log type
Grp
N
variable message data
6
245700
m
Error (Function,Module,Row)
R4
9
020223                                ThReceiCPIC-Erthxxhead7192

Hi,
It will be very difficult to solve without being on the customer site and having all information.
Right now, the error code is network error...
Kind regards,
Yann

**#bsp timed out error in SRM 4.0**#

Hi,
In SRM 4.0, i am executing BSP application '/CCM/SRM_CSE' through transaction se80.While i try to execute the controller 'main.do', i am getting an error 'connection timed out'. Please help me regarding this.
Thanks and regards,
Raj.

To avoid Timeouts, see details:
http://help.sap.com/saphelp_nw04/helpdata/en/25/7e153a1a5b4c2de10000000a114084/content.htm
regards,
Jan

SRM and MYSAPSSO2 cookie

Hello,
we are using SRM 4.0 (standalone scenario) with integrated ITS 6.40. The SRM application is accessed directly through browser (without any SAP portal encapsulation). We would like to customize the lifetime of cookie MYSAPSSO2 which is set after user authentication. I have noticed that this cookie is still located at browser level as long as this browser is open : there is no time validity for this cookie. As user's session, at application server level, is submited to timeout, we would like to be able to set such timeout for MYSAPSSO2 cookie too.
Do you know a way to achieve this ?
Thank you for your help.
Regards.
Fabrice

Hi Fabrice.
I am using Single Sign On for SRM Add on ERP without portal.
I have set up the following tickets with value 1 but after 8 hours this tickets resets to 0 and have to put value as 1 again via RZ11 so that user can sign on properly in SRM as SSO.
login/create_sso2_ticket and login/accept_sso2_ticket
In our system, the default value for login/ticket_expiration_time is 8 hrs.
Please advise what i shoud do so that the single sign on works properly and the value of parameters does reset to 0.
Thanks,
Sagar

Activate CCMS for SAP SRM with SAP DB

Hi!
I would like to monitor SAP SRM 5.0 (OS: Windows, DB: SAP DB, Version 7.6.04.11) from SAP Solution Manager.
I have the following problems:
a) it is not posible to execute the tocde DB50 on SAP SRM.
b) it is not possible to see the DB monitor of SAP SRM in SAP Solution
(SAP CCMS Monitor Templates --> Database --> empty)
c)The database is integrated in tcode DB59.
Unfortunately when I execute the connection test I get:
General Connection Data
Connection Name....: SRM
Database Name......: SRM
Database Server....: olda8002
tp Profiles........: no_longer_used
DBM User...........: CONTROL
Test Scope
1. Execute an external operating system command (DBMCLI)
2. Determine status using TCP/IP connection SAPDB_DBM (DBMRFC
command mode)
3. Determine status using TCP/IP connection SAPDB_DBM_DAEMON (DBMRFC
session mode)
4. Test the SQL connection (Native SQL at CON_NAME)
Application Server: olda8002_SRM_00 (Windows NT)
1. Connect. test with "dbmcli db_state"
Successful
2. Connect. test with command mode "dbmrfc db_state"
Unsuccessful system_failure
Name and Server : SRM - olda8002
DBMRFC Function : DBM_EXECUTE
Command : db_state
Error : System Error
Error Message : timeout during allocate / CPIC-CALL:
'ThSAPCMRCV' : cmRc=20 thRc=456#Timeout during connection setup
3. Connect. test with session mode "dbmrfc db_state"
Unsuccessful
communication_failure
Name and Server : SRM - olda8002
 DBMRFC Function : DBM_CONNECT
 Error : Communication Error
 Error Message : Error when opening an RFC connection
 4. Connect. test with "native SQL" ( SRM )
Successful
What I have done:
I have upgraded the server as well the client software to the version 7.6.04.11
Can someone help me with suggestion?
Could it be the issue with independent path on windows or do I miss some programs?
In tcode DB59 in Connection test the following values could not be determined:
DBMRFC Release (empty)
DBMCLI Release (empty)
Thank you
regards
Thom

Hello Thom,
"a) it is not possible to execute the tocde DB50 on SAP SRM."
-> Run /ndb50n with the database connection SRM created in /ndb59.
 Please give more details about errors.
"b) it is not possible to see the DB monitor of SAP SRM in SAP Solution
(SAP CCMS Monitor Templates --> Database --> empty)"
-> First fix the database connection in /ndb59.
 Please let me know the version/SP of the SAP Basis on SAP Solution Manager system.
"c)The database is integrated in tcode DB59."??
You posted that you created the database connection for the database.
On the application server < Application Server: olda8002_SRM_00 > run ::
/nsm49 ->dbmrfc -> execute -> post results
/nsm59 -> SRM connection -> test connection ->
1) What are DBSL Release/DBSL Patch on the appl. Server?
2) Update with output from the /nsm49 -> dbmcli tool ::
 dbmcli -s dbm_getpath IndepProgPath
3) Check that Path env. Variable of the srmadm on olda8002 adjusted with
 <IndepProgPath>/bin & <IndepProgPath>/pgm
4) Test TCP/IP connections in /nsm59::
 SAPDB_DBM SAP DB dbmrfc server
 SAPDB_DBM_DAEMON SAP DB dbmrfc server daemon
< According your information the test connection in /ndb59 failed for :
 Determine status using TCP/IP connection SAPDB_DBM (DBMRFC
command mode)
 & Determine status using TCP/IP connection SAPDB_DBM_DAEMON (DBMRFC
session mode) >
 Run /ndb59 -> Connection test -> select the appl. Server -> Connection test
=> /nst11 && check errors in dev_rd at the end.
 /nsm21 -> check the system errors.
 /nst11 -> check the errors in the corresponding dev log of WP.
 Do you have blank space in the IndepProgPath path name?
Thank you and best regards, Natalia Khlopina

HTTP/RFC session has been deleted following timeout

Hi,
In our SRM system I see this message.
HTTP/RFC session has been deleted following timeout
help me please

Hi,
Firstly welcome to SDN...!!!!!
There is no need to worry about this, as this is not an error. You can see the status of this message in SM21 as green color, it is normal. whenever a connection is made to the system from browser, it will create a connection of type http/rfc. If the user or program which connected to the sysem , does not explicitly close the connection, or leave it idle then the system will delete it automatically after the session time out.
Please see the note 1240156 for details or parameters.
Regards,
Sharath
Edited by: sharath Babu on Jul 29, 2010 10:07 AM

Setting alerts in SRM when SRM can't communicate with XI

Hi,
We've configured our SRM system to send XML PO output data to selected vendors via XI. This process works fine 'most' of the time. Recently the SRM system started encountering connection problems with the XI server in that it encounters a timeout error connecting to XI. This error is visible from the SRM SXMB_MONI but not in XI SXMB_MONI.
My question is where and how can you configure the SRM system to generate some kind of an error message/alert if the connection to XI fails?
I've looked through the SRM ALERTCATDEF documentation but didn't quite understand or didn't see the obvious on how to do this.
Any help would be appreciated.
Regards,
Jerry

Hi
In SRM system you need to make configuration settings to enable the monitoring
In transaction SPRO, Here is the path
Supplier Relationship Management -> SRM server -> Cross-Application basic settings -> Enable Use of Exchange Infrastructure
Click New Entries.
Select the checkbox -> Use Application Integration Infrastructure
Enable Use of Exchange Infrastructure
Use
Here you determine if Enterprise Buyer is to use the Exchange Infrastructure for communication between system components.
Requirements
You carry out the first installation of an Enterprise Buyer System with Release status 3.5.
Activities
To enable the Exchange Infrastructure for your system, flag the indicator Use Application Infrastucture. The system then exchanges data between system components via interfaces of the Exchange Infrastructure.
Example
Within SRM scenarios, for example, Supplier Self-Services (SUS), you exchange documents between Enterprise Buyer and a SUS System.
Also refer to SICF transaction in SRM system.
Read the details on the link below to configure End-to-End monitoring.
http://help.sap.com/saphelp_srm50/helpdata/en/82/9e8dfe9eadbd4b9194c433e646b84e/frameset.htm
Hope this will help.
Please reward suitable points, incase it suits your requirements.
Regards
- Atul

Get_sqlagent_job_status long durtions and timeouts

Hi,
In Reporting Services, ReportSever database there is the Get_sqlagent_job_status procedure. This procedure is calling the undocumented system procedure xp_sqlagent_enum_jobs to
check the subscription jobs statuses. In most of the times the execution finishes in milliseconds. In rare cases however, the execution is taking much longer and when it reaches 30sec procedure is timing out with the following error:
Msg 22023, Sev 16: SQLServerAgent exceeded the allowed timeout for
creating the shared job list. The Jobs cannot be enumerated.
During long executions the wait type is MSQL_XP. Regarding msdn it:
Occurs when a task is waiting for an extended stored procedure to end. SQL Server uses this wait state to detect potential MARS application deadlocks. The wait stops when the extended stored procedure call ends.
My question is why sometimes the xp_sqlagent_enum_jobs procedure is running longer and timeout? I couldn’t trace on which resources or processes it is waiting. When searching the
Microsoft sites, I only found info that this is undocumented procedure and should not be used. Why then then it is being used in the ReportServer database that is being setup during the Reporting Services installation.
What can be done to get rid of the timeout errors from Get_sqlagent_job_status procedure?
I hope anyone can help.
Regards,
Marek

Hi. We have the exact same problem. We have put in all the notes mentioned here and more.
We have looked at the variant and have restricted it as much as possible, but we create about 30000 carts a month and some of them are not complete for a long time so we can not restrict the days too much.
We try to run BBP_GET_STATUS_2 for 90 day timeframe, as this covers much of it, but it takes over 10 hours to run.
We would then want to run more than 90 days once a week or something, but this takes 24 hours to run.
Does anyone have any more ideas how we can improve this?
I am thinking about stopping running the program and use a user exit in MIRO and MIGO to RFC into SRM and run the program for just the 1 applicable cart at a time, but this seems a bit drastic.
I have asked SAP all this but they told us the same as above, try the notes, restrict the variant.
Regards,
Dave.

CCM we are getting timeout error.

Hello Gurus
In CCM2.0 & SRM4.0 we are having issue while creating shopping cart from CCM.We are getting timeout error.
When we checked report /CCM/CHECK_TREX it's not showing the master catalog file too.
We have tried full & delta publishing also but it didn't resolved the issue.
Can any have any suggesstion for it.
Best Regards.
Sandip.
Edited by: Saha Sandip on May 19, 2011 11:38 AM

Hi Sandip,
Please close this thread, it is already created on the SRM General forum.
Thank you
Lisa

Creation of a Goods receipt based on an ASN in SRM

Hi,
we want to implement a scenario like this (with SRM 7.0):
1) Requester creates Catalog SC;
2) SC gets approved;
3) PO is created (at this moment we haven't chosen between classic or Extended Classic scenario)
4) Supplier Connects to a Portal (not SRM) and post an ASN in SAP Backend
5) (THIS IS THE QUESTION): is it possible for the Requester (who created the SC) to post (in SRM) a GR based on the ASN that it has been created in SAP?
Additional Info: in this scenario SUS system is not foreseen; only SRM (EBP) and SAP backend system
Thanks
Max

Hi,
we want to implement a scenario like this (with SRM 7.0):
1) Requester creates Catalog SC;
2) SC gets approved;
3) PO is created (at this moment we haven't chosen between classic or Extended Classic scenario)
4) Supplier Connects to a Portal (not SRM) and post an ASN in SAP Backend
5) (THIS IS THE QUESTION): is it possible for the Requester (who created the SC) to post (in SRM) a GR based on the ASN that it has been created in SAP?
Additional Info: in this scenario SUS system is not foreseen; only SRM (EBP) and SAP backend system
Thanks
Max

Sso session timeout per partner application

Hello,
I was just wondering if it is possible to configure SSO session timeouts per partner application? I'm looking to log out users of a particular application after 15 minutes, but don't want this change to affect any of my other SSO enabled applications. Is this possible?
Thanks,

Hi,
I do not think so, you can not specify specail parameter for one application in SSO.
Why because SSO is one component (within your Infra) through which you logon different apps.
Another solution may be it will expensive is that you 'll need to use different infra for this specific application.
Regards,
Hamdy

How to get the values from table SKB1 R/3 to SRM

Hi Gurus,
My requirement is to get all the values from the table SKB1 to SRM (i.e. in to an internal table) for doing some validation(G/L account XXXXXX requires an assignment to a CO objectXXXXXX.)
Like wise I have many tables for doing validation in SRM
Help me how to get this, suggest me any Function module with sample code.
OR
Any Standard FM which will give all the values of the fields in the table SKB1 when I pass the key fields G/L account & company code alone so that I can improve the performance.
Suggest me.
Regards
Paul

Hi,
You can use the FM 's META_READ_TABLE Or RFC_READ_TABLE
Which SRM / Backend system version are you using ?
Are you taking care of the Importing paramater - DELIMITER in this case.. ??*
See related links ->
Re: Retrieving data from R/3 into SRM
Re: Product Search TIME lag
Else you can just call the remote enabled FM "BAPI_GL_ACC_GETDETAIL" from SRM.
BR,
Disha.
Do reward points for useufl answers.

Timeouts in SRM

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