To make use of remote assistance on my computer ,do I have to enable some services too?

hi,
besides enabling   allow remote assistance 
a to  this computer    under external link in the properties of computer ,
which is to ask asistance from distance to solve smal problems on the computer
which services do I have to enable else ?
 do I have to allow   some  programs in  firewall   too   to  benefit of this utility of Microsoft like netvieuwer
thanks
johan
h.david

Hi,
If you have never set remote assistance or make change to service, just enable the allow setting would be ok. If failed, please provide the error message here.
Roger Lu
TechNet Community Support

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