Top button stopped working after warranty but I am told on models that qualify they will still repair for free

Hello,
As it seemingly always works in my life my top button finally got the issue that all iPhones have. The fact it's the well known issue that after approximately a year the top button ceases to work. I was told if your phone qualifies however they would still fix it regardless of warranty expiring for free. They mentioned cracked screens, I don't have a "cracked" screens but there are surely some minor scratches when it would mistakenly be pocketed with my eyes, would this cancel that out? I just want to check as if I can fix it great if not, This is definitely a bothersome issue and I had left google expecting things like this not to occur, I don't know if I could justify staying with a company if I was charged for an issue well known to be due to sub par quality of their top button, I mean if they all break clearly they aren't top quality.

mvekob wrote:
Hello,
As it seemingly always works in my life my top button finally got the issue that all iPhones have. The fact it's the well known issue that after approximately a year the top button ceases to work. I was told if your phone qualifies however they would still fix it regardless of warranty expiring for free. They mentioned cracked screens, I don't have a "cracked" screens but there are surely some minor scratches when it would mistakenly be pocketed with my eyes, would this cancel that out? I just want to check as if I can fix it great if not, This is definitely a bothersome issue and I had left google expecting things like this not to occur, I don't know if I could justify staying with a company if I was charged for an issue well known to be due to sub par quality of their top button, I mean if they all break clearly they aren't top quality.
Instead of just speculating, ranting, and complaining about what might be take it in and have it checked out for yourself.

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Last edited by qubit (2008-10-05 20:29:44)

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Last edited by onety-three (2010-02-13 14:21:23)

Top button stopped working after warranty but I am told on models that qualify they will still repair for free

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