Total record display in resultlist (interaction history)

Hi all,
May I know how can I add the total search data so that it can display in the interaction history page to show the total record found?
In most cases, like in Activity, it will show the total record found in resultlist. But not in interaction history page.
Can anyone advise?
Thanks

I am using version 5.2 so I am not really sure if it is exactly the same in 6.0 (aka 2007). Try searching the IMG. Or wait for someone else to reply to this tread
/Anders

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Interaction history in ICWC not showing dates

Hi,
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Shridhar

hi,
try this
IMG>CRM>Master data >BP>Accounts and Contact Persons in the Portal-->Specify Display Options for Interaction History/Activities/Opportunities
Select the area as -
SAP_CRM_CUST_INTERACT_CENTER or your relevant area
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Hi All,
We are having crm 2007 and we are implementing the service scenario.
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Could anybody tell where can we set this in CRM 2007.
Regards,

hi,
try this
IMG>CRM>Master data >BP>Accounts and Contact Persons in the Portal-->Specify Display Options for Interaction History/Activities/Opportunities
Select the area as -
SAP_CRM_CUST_INTERACT_CENTER or your relevant area
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Hi,
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Hemant.

Hi Walter,
Thanks for your reply...
Since iam a technical person so not having much idea but I checked in SPRO currently it is as below...
PFCG role Area TIme Frame description
IH Y A
(Y A--this Year)
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In IC WebClient Date and time not displaying in Interaction History

Hi All,
In IC webclient, Date and time is not displaying for some activities in Interaction History.
Thanks
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HI HEMA,
I AM ALSO CHECKING THAT 1. I AM NOT GETTING ANY SOLUTION. CAN U TELL ME AFTER GETTING THE SOLUTION.
THANX
CHINMAYA
Edited by: Chinmaya Parida on Feb 7, 2008 3:38 PM
Edited by: Chinmaya Parida on Feb 7, 2008 3:42 PM

Viewer TOTAL record count display CRViewer9

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A application written in a previous version of Crystal Reports (7 or 8 ?) displays the TOTAL record count in the viewer (not in the report). I had to upgrade the reports to version 9 (RDC - CRViewer9) and when I preview the report there is no TOTAL record count in the viewer. How do I enable this in Crystal Reports 9?
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check inbox. forwarded the updated template

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Total records in database equals -1?

I have some code, accessing an Access database. As part of development I need to see how many total records there are, so I have the code I took off of bindings in CS 5:
          <p align="center">/<%=(Recordset1_first)%>/<%=(Recordset1_last)%>/<%=(Recordset1_total)%></p >
Why would _total always equal -1? The code is otherwise functional but the -1 does not change regardless if I add a record or delete a record?
Curiouser and curiouser…
Ross

I try changing the cursor type and it had no effect whatsoever I also tried looking for a simple "attach" for this posting and could not find one. I therefore attached the full ASP so you could see what kind of stuff I'm talking about. Could you forward this as appropriate?
Thanks.
Ross
=============================code=========================
<%@LANGUAGE="VBSCRIPT" CODEPAGE="65001"%>

<%
dim MM_nextdns_STRING
      MM_nextdns_STRING ="PROVIDER=MICROSOFT.JET.OLEDB.4.0;DATA SOURCE=" & Server.MapPath("Database\ids2.mdb")
Dim MM_editAction
MM_editAction = CStr(Request.ServerVariables("SCRIPT_NAME"))
If (Request.QueryString <> "") Then
MM_editAction = MM_editAction & "?" & Server.HTMLEncode(Request.QueryString)
End I
' boolean to abort record edit
Dim MM_abortEdit
MM_abortEdit = false
%>
<%
' *** Redirect if username exists
MM_flag = "MM_insert"
If (CStr(Request(MM_flag)) <> "") Then
Dim MM_rsKey
Dim MM_rsKey_cmd
MM_dupKeyRedirect = "/already.asp"
MM_dupKeyUsernameValue = CStr(Request.Form("11"))
Set MM_rsKey_cmd = Server.CreateObject ("ADODB.Command")
MM_rsKey_cmd.ActiveConnection = MM_nextdns_STRING
MM_rsKey_cmd.CommandText = "SELECT id2 FROM login2 WHERE id2 = ?"
MM_rsKey_cmd.Prepared = true
MM_rsKey_cmd.Parameters.Append MM_rsKey_cmd.CreateParameter("param1", 200, 1, 255, MM_dupKeyUsernameValue) ' adVarChar
Set MM_rsKey = MM_rsKey_cmd.Execute
If Not MM_rsKey.EOF Or Not MM_rsKey.BOF Then
    ' the username was found - can not add the requested username
    MM_qsChar = "?"
    If (InStr(1, MM_dupKeyRedirect, "?") >= 1) Then MM_qsChar = "&"
    MM_dupKeyRedirect = MM_dupKeyRedirect & MM_qsChar & "requsername=" & MM_dupKeyUsernameValue
    Response.Redirect(MM_dupKeyRedirect)
End If
MM_rsKey.Close
End If
%>
<%
' IIf implementation
Function MM_IIf(condition, ifTrue, ifFalse)
If condition = "" Then
    MM_IIf = ifFalse
Else
    MM_IIf = ifTrue
End If
End Function
%>
<%
If (CStr(Request("MM_insert")) = "form3") Then
If (Not MM_abortEdit) Then
    ' execute the insert
    Dim MM_editCmd
    Set MM_editCmd = Server.CreateObject ("ADODB.Command")
    MM_editCmd.ActiveConnection = MM_nextdns_STRING
    MM_editCmd.CommandText = "INSERT INTO login2 (id2, password2, AccessLev) VALUES (?, ?, ?)"
    MM_editCmd.Prepared = true
    MM_editCmd.Parameters.Append MM_editCmd.CreateParameter("param1", 202, 1, 255, Request.Form("11")) ' adVarWChar
    MM_editCmd.Parameters.Append MM_editCmd.CreateParameter("param2", 202, 1, 255, Request.Form("22")) ' adVarWChar
    MM_editCmd.Parameters.Append MM_editCmd.CreateParameter("param3", 5, 1, -1, MM_IIF(Request.Form("accesslev"), Request.Form("accesslev"), null)) ' adDouble
    MM_editCmd.Execute
    MM_editCmd.ActiveConnection.Close
End If
End If
%>
<%
' *** Delete Record: construct a sql delete statement and execute it
If (CStr(Request("MM_delete")) = "form2" And CStr(Request("MM_recordId")) <> "") Then
If (Not MM_abortEdit) Then
    ' execute the delete
mm_nextdns_string = "PROVIDER=MICROSOFT.JET.OLEDB.4.0;DATA SOURCE=" & Server.MapPath("Database\ids2.mdb")
       Set MM_editCmd = Server.CreateObject ("ADODB.Command")
    MM_editCmd.ActiveConnection = MM_nextdns_STRING
    MM_editCmd.CommandText = "DELETE FROM login2 WHERE id2 = ?"
    MM_editCmd.Parameters.Append MM_editCmd.CreateParameter("param1", 200, 1, 255, Request.Form("MM_recordId")) ' adVarChar
    MM_editCmd.Execute
    MM_editCmd.ActiveConnection.Close
End If
End If
%>
<%
If (CStr(Request("MM_insert")) = "form3") Then
If (Not MM_abortEdit) Then
    ' execute the insert
    Set MM_editCmd = Server.CreateObject ("ADODB.Command")
   MM_nextdns_string = "PROVIDER=MICROSOFT.JET.OLEDB.4.0;DATA SOURCE=" & Server.MapPath("Database\ids2.mdb")
     MM_editCmd.ActiveConnection = MM_nextdns_STRING
    MM_editCmd.CommandText = "INSERT INTO login2 (id2, password2) VALUES (?, ?)"
    MM_editCmd.Prepared = true
    MM_editCmd.Parameters.Append MM_editCmd.CreateParameter("param1", 202, 1, 255, Request.Form("121212")) ' adVarWChar
    MM_editCmd.Parameters.Append MM_editCmd.CreateParameter("param2", 202, 1, 255, Request.Form("343434")) ' adVarWChar
    MM_editCmd.Execute
    MM_editCmd.ActiveConnection.Close
    ' append the query string to the redirect URL
    Dim MM_editRedirectUrl0
    MM_editRedirectUrl = "inserted.asp"
    If (Request.QueryString <> "") Then
      If (InStr(1, MM_editRedirectUrl, "?", vbTextCompare) = 0) Then
        MM_editRedirectUrl = MM_editRedirectUrl & "?" & Request.QueryString
      Else
        MM_editRedirectUrl = MM_editRedirectUrl & "&" & Request.QueryString
      End If
    End If
    Response.Redirect(MM_editRedirectUrl)
End If
End If
%>
<%
' *** Recordset Stats, Move To Record, and Go To Record: declare stats variables
Dim delit_total
Dim delit_first
Dim delit_last
' set the record count
' set the number of rows displayed on this page
If (delit_numRows < 0) Then
delit_numRows = delit_total
Elseif (delit_numRows = 0) Then
delit_numRows = 1
End If
' set the first and last displayed record
delit_first = 1
delit_last = delit_first + delit_numRows - 1
' if we have the correct record count, check the other stats
If (delit_total <> -1) Then
If (delit_first > delit_total) Then
    delit_first = delit_total
End If
If (delit_last > delit_total) Then
    delit_last = delit_total
End If
If (delit_numRows > delit_total) Then
    delit_numRows = delit_total
End If
End If
%>
<%
' *** Recordset Stats: if we don't know the record count, manually count them
response.write("precount")
If (Recordset1_total = -1) Then
' count the total records by iterating through the recordset
Recordset1_total=0
response.write("incount")
   While (Not Recordset1.EOF)
    Recordset1_total = Recordset1_total + 1
    Recordset1.MoveNext
Wend
' reset the cursor to the beginning
If (Recordset1.CursorType > 0) Then
    Recordset1.MoveFirst
Else
    Recordset1.Requery
End If
' set the number of rows displayed on this page
If (Recordset1_numRows < 0 Or Recordset1_numRows > Recordset1_total) Then
    Recordset1_numRows = Recordset1_total
End If
' set the first and last displayed record
Recordset1_first = 1
Recordset1_last = Recordset1_first + Recordset1_numRows - 1
If (Recordset1_first > Recordset1_total) Then
    Recordset1_first = Recordset1_total
End If
If (Recordset1_last > Recordset1_total) Then
    Recordset1_last = Recordset1_total
End If
End If
%>
<%
' *** Validate request to log in to this site.
MM_LoginAction = Request.ServerVariables("URL")
If Request.QueryString <> "" Then MM_LoginAction = MM_LoginAction + "?" + Server.HTMLEncode(Request.QueryString)
MM_valUsername = CStr(Request.Form("idid2"))
If MM_valUsername <> "" Then
Dim MM_fldUserAuthorization
Dim MM_redirectLoginSuccess
Dim MM_redirectLoginFailed
Dim MM_loginSQL
Dim MM_rsUser
Dim MM_rsUser_cmd
MM_fldUserAuthorization = ""
MM_redirectLoginSuccess = "file:///C|/Users/Admin/AppData/Local/Temp/{C0C804DA-3712-4265-839B-02EB4947FC25}/g.asp"
MM_redirectLoginFailed = "file:///C|/Users/Admin/AppData/Local/Temp/{C0C804DA-3712-4265-839B-02EB4947FC25}/b.asp"
MM_loginSQL = "SELECT id2, password2"
If MM_fldUserAuthorization <> "" Then MM_loginSQL = MM_loginSQL & "," & MM_fldUserAuthorization
MM_loginSQL = MM_loginSQL & " FROM login2 WHERE id2 = ? AND password2 = ?"
Set MM_rsUser_cmd = Server.CreateObject ("ADODB.Command")
MM_rsUser_cmd.ActiveConnection = MM_nextdns_STRING
MM_rsUser_cmd.CommandText = MM_loginSQL
MM_rsUser_cmd.Parameters.Append MM_rsUser_cmd.CreateParameter("param1", 200, 1, 255, MM_valUsername) ' adVarChar
MM_rsUser_cmd.Parameters.Append MM_rsUser_cmd.CreateParameter("param2", 200, 1, 255, Request.Form("pwd2")) ' adVarChar
MM_rsUser_cmd.Prepared = true
Set MM_rsUser = MM_rsUser_cmd.Execute
If Not MM_rsUser.EOF Or Not MM_rsUser.BOF Then
    ' username and password match - this is a valid user
    Session("MM_Username") = MM_valUsername
    If (MM_fldUserAuthorization <> "") Then
      Session("MM_UserAuthorization") = CStr(MM_rsUser.Fields.Item(MM_fldUserAuthorization).Value)
    Else
      Session("MM_UserAuthorization") = ""
    End If
    if CStr(Request.QueryString("accessdenied")) <> "" And false Then
      MM_redirectLoginSuccess = Request.QueryString("accessdenied")
    End If
    MM_rsUser.Close
    Response.Redirect(MM_redirectLoginSuccess)
End If
MM_rsUser.Close
Response.Redirect(MM_redirectLoginFailed)
End If
%>
<%
' *** Validate request to log in to this site.
MM_LoginAction = Request.ServerVariables("URL")
If Request.QueryString <> "" Then MM_LoginAction = MM_LoginAction + "?" + Server.HTMLEncode(Request.QueryString)
MM_valUsername = CStr(Request.Form("asd1"))
If MM_valUsername <> "" Then
MM_fldUserAuthorization = ""
MM_redirectLoginSuccess = "file:///C|/Users/Admin/AppData/Local/Temp/{C0C804DA-3712-4265-839B-02EB4947FC25}/g.asp"
MM_redirectLoginFailed = "file:///C|/Users/Admin/AppData/Local/Temp/{C0C804DA-3712-4265-839B-02EB4947FC25}/b.asp"
MM_loginSQL = "SELECT id2, password2"
If MM_fldUserAuthorization <> "" Then MM_loginSQL = MM_loginSQL & "," & MM_fldUserAuthorization
MM_loginSQL = MM_loginSQL & " FROM login2 WHERE id2 = ? AND password2 = ?"
Set MM_rsUser_cmd = Server.CreateObject ("ADODB.Command")
MM_rsUser_cmd.ActiveConnection = MM_nextdns_STRING
MM_rsUser_cmd.CommandText = MM_loginSQL
MM_rsUser_cmd.Parameters.Append MM_rsUser_cmd.CreateParameter("param1", 200, 1, 255, MM_valUsername) ' adVarChar
MM_rsUser_cmd.Parameters.Append MM_rsUser_cmd.CreateParameter("param2", 200, 1, 255, Request.Form("asd2")) ' adVarChar
MM_rsUser_cmd.Prepared = true
Set MM_rsUser = MM_rsUser_cmd.Execute
If Not MM_rsUser.EOF Or Not MM_rsUser.BOF Then
    ' username and password match - this is a valid user
    Session("MM_Username") = MM_valUsername
    If (MM_fldUserAuthorization <> "") Then
      Session("MM_UserAuthorization") = CStr(MM_rsUser.Fields.Item(MM_fldUserAuthorization).Value)
    Else
      Session("MM_UserAuthorization") = ""
    End If
    if CStr(Request.QueryString("accessdenied")) <> "" And false Then
      MM_redirectLoginSuccess = Request.QueryString("accessdenied")
    End If
    MM_rsUser.Close
    Response.Redirect(MM_redirectLoginSuccess)
End If
MM_rsUser.Close
Response.Redirect(MM_redirectLoginFailed)
End If
%>
<%
Dim Recordset1
Dim Recordset1_cmd
Dim Recordset1_numRows
Set Recordset1_cmd = Server.CreateObject ("ADODB.Command")
Recordset1_cmd.ActiveConnection = MM_nextdns_STRING
Recordset1_cmd.CommandText = "SELECT * FROM login2"
Recordset1_cmd.Prepared = true
Set Recordset1 = Recordset1_cmd.Execute
Recordset1_numRows = 0
%>

<%
Repeat1__numRows = 20
Repeat1__index = 0
Recordset1_numRows = Recordset1_numRows + Repeat1__numRows
%>
<%
' *** Recordset Stats, Move To Record, and Go To Record: declare stats variables
Dim Recordset1_total
Dim Recordset1_first
Dim Recordset1_last
' set the record count
Recordset1_total = Recordset1.RecordCount
' set the number of rows displayed on this page
If (Recordset1_numRows < 0) Then
Recordset1_numRows = Recordset1_total
Elseif (Recordset1_numRows = 0) Then
Recordset1_numRows = 1
End If
' set the first and last displayed record
Recordset1_first = 1
Recordset1_last = Recordset1_first + Recordset1_numRows - 1
' if we have the correct record count, check the other stats
If (Recordset1_total <> -1) Then
If (Recordset1_first > Recordset1_total) Then
    Recordset1_first = Recordset1_total
End If
If (Recordset1_last > Recordset1_total) Then
    Recordset1_last = Recordset1_total
End If
If (Recordset1_numRows > Recordset1_total) Then
    Recordset1_numRows = Recordset1_total
End If
End If
%>
<%
' *** Validate request to log in to this site.
MM_LoginAction = Request.ServerVariables("URL")
If Request.QueryString<>"" Then MM_LoginAction = MM_LoginAction + "?" + Request.QueryString
MM_valUsername=CStr(Request.Form("idid2"))
If MM_valUsername <> "" Then
MM_fldDynamicRedirect=""
MM_fldUserAuthorization="AccessLev"
MM_redirectLoginSuccessDynamic="file:///C|/Users/Admin/AppData/Local/Temp/{C0C804DA-3712- 4265-839B-02EB4947FC25}/g.asp"
MM_redirectLoginFailed="file:///C|/Users/Admin/AppData/Local/Temp/{C0C804DA-3712-4265-839 B-02EB4947FC25}/b.asp"
MM_flag="ADODB.Recordset"
set MM_rsUser = Server.CreateObject(MM_flag)
MM_rsUser.ActiveConnection = MM_nextdns_STRING
MM_rsUser.Source = "SELECT id2, password2"
If MM_fldDynamicRedirect <> "" Then MM_rsUser.Source = MM_rsUser.Source & "," & MM_fldDynamicRedirect
If MM_fldUserAuthorization <> "" Then MM_rsUser.Source = MM_rsUser.Source & "," & MM_fldUserAuthorization
MM_rsUser.Source = MM_rsUser.Source & " FROM login2 WHERE id2='" & Replace(MM_valUsername,"'","''") &"' AND password2='" & Replace(Request.Form("pwd2"),"'","''") & "'"
MM_rsUser.CursorType = 0
MM_rsUser.CursorLocation = 2
MM_rsUser.LockType = 3
MM_rsUser.Open
If Not MM_rsUser.EOF Or Not MM_rsUser.BOF Then
    ' username and password match - this is a valid user
    Session("MM_Username") = MM_valUsername
    If (MM_fldUserAuthorization <> "") Then
      Session("MM_UserAuthorization") = CStr(MM_rsUser.Fields.Item(MM_fldUserAuthorization).Value)
    ElseIf (MM_fldDynamicRedirect <> "") Then
      MM_redirectLoginSuccessDynamic = CStr(MM_rsUser.Fields.Item(MM_fldDynamicRedirect).Value)
    Else
      Session("MM_UserAuthorization") = ""
    End If
    if CStr(Request.QueryString("accessdenied")) <> "" And false Then
      MM_redirectLoginSuccessDynamic = Request.QueryString("accessdenied")
    End If
    MM_rsUser.Close
    Response.Redirect(MM_redirectLoginSuccessDynamic)
End If
MM_rsUser.Close
Response.Redirect(MM_redirectLoginFailed)
End If
%>
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<title>Untitled Document</title>
<style type="text/css">
body {
    background-image: url(/graphics/spackle.gif);
.ctable {
    border-top-style: solid;
    border-right-style: solid;
    border-bottom-style: solid;
    border-left-style: solid;
</style>
<script src="/SpryAssets/SpryValidationTextField.js" type="text/javascript"></script>
<link href="/SpryAssets/SpryValidationTextField.css" rel="stylesheet" type="text/css" />
</head>
<body>
<table width="160" border="1">
<tr>
    <td width="106"><p><img src="/graphics/coed1.jpg" width="42" height="53" alt="coed1" /></p>
      <form target="paypal" action="https://www.paypal.com/cgi-bin/webscr" method="post">
        <input type="hidden" name="cmd" value="_cart" />
        <input type="hidden" name="add" value="1" />
        <input type="hidden" name="bn" value="webassist.dreamweaver.4_5_0" />
        <input type="hidden" name="business" value="[email protected]" />
        <input type="hidden" name="item_name" value="aaaa" />
        <input type="hidden" name="item_number" value="aaaa" />
        <input type="hidden" name="amount" value=".12" />
        <input type="hidden" name="currency_code" value="USD" />
        <input type="hidden" name="cancel_return" value="http://heritage.site88.net/badorder.asp" />
        <input type="hidden" name="receiver_email" value="[email protected]" />
        <input type="hidden" name="mrb" value="R-3WH47588B4505740X" />
        <input type="hidden" name="pal" value="ANNSXSLJLYR2A" />
        <input type="hidden" name="no_shipping" value="0" />
        <input type="hidden" name="no_note" value="0" />
        <input type="image" name="submit" src="http://images.paypal.com/images/sc-but-03.gif" border="0" alt="Make payments with PayPal - it's fast, free and secure!" />
    </form></td>
    <td width="16"> </td>
    <td width="16"> </td>
</tr>
<tr>
    <td> </td>
    <td><img src="/graphics/coed1.jpg" width="14" height="18" alt="coed1" /></td>
    <td> </td>
</tr>
<tr>
    <td> </td>
    <td> </td>
    <td><img src="/graphics/coed1.jpg" width="20" height="31" alt="coed1" /></td>
</tr>
</table>
<form target="paypal" action="https://www.paypal.com/cgi-bin/webscr" method="post">
<div align="center">
    <input type="hidden" name="cmd" value="_cart" />
    <input type="hidden" name="display" value="1" />
    <input type="hidden" name="bn" value="webassist.dreamweaver.4_5_0" />
    <input type="hidden" name="business" value="[email protected]" />
    <input type="hidden" name="receiver_email" value="[email protected]" />
    <input type="hidden" name="mrb" value="R-3WH47588B4505740X" />
    <input type="hidden" name="pal" value="ANNSXSLJLYR2A" />
    <input type="image" name="submit" src="http://images.paypal.com/images/view_cart_02.gif" border="0" alt="Make payments with PayPal - it's fast, free and secure!" />
</div>
</form>
<p> </p>
<table width="492" border="1" cellspacing="0" cellpadding="0">
<tr>
    <td width="63"><label for="recnum6">Recnum</label></td>
    <td width="101"> ID</td>
    <td width="154">Password </td>
    <td width="164">AccessLev</td>
</tr>
</table>
<%
While ((Repeat1__numRows <> 0) AND (NOT Recordset1.EOF))
%>
<td><input name="recnum" type="text" id="recnum" value="<%=(Recordset1.Fields.Item("recnum").Value)%>" size="10" /></td>
<td><input name="idid" type="text" id="idid" value="<%=(Recordset1.Fields.Item("id2").Value)%>" size="10" /></td>
<td><input name="pwd" type="text" id="pwd" value="<%=(Recordset1.Fields.Item("password2").Value)%>" /></td>
<td><input name="accesslev" type="text" id="accesslev" value="<%=(Recordset1.Fields.Item("AccessLev").Value)%>" /></td>
<label for="accesslev"></label>
<%
Repeat1__index=Repeat1__index+1
Repeat1__numRows=Repeat1__numRows-1
Recordset1.MoveNext()
response.write("<br>")
Wend
%>
<p align="center">/<%=(Recordset1_first)%>/<%=(Recordset1_last)%>/<%=(Recordset1_total)%>/</ p>
<p align="center"> </p>
<form id="form4" name="form4" method="post" action="file:///C|/Users/Admin/AppData/Local/Temp/{C0C804DA-3712-4265-839B-02EB4947FC25}/ inscust.asp">
<div align="center">
    <input type="submit" name="register" id="register" value="Register as New User" />
</div>
</form>
<p align="center">-or- </p>
<form id="form1" name="form1" method="POST" action="<%=MM_LoginAction%>">
<label for="idid2">                                                                      ID:</label>
<input type="text" name="idid2" id="idid2" />
<label for="pwd2">Pwd:</label>
<input type="password" name="pwd2" id="pwd2" />
<input type="submit" name="login" id="login" value="Login" />
<a href="file:///C|/Users/Admin/AppData/Local/Temp/{C0C804DA-3712-4265-839B-02EB4947FC25}/re gister.asp">
</a>
</form>
<form action="<%=MM_editAction%>" method="POST" id="form3" name="form3">
    <label for="11">IdId:</label>
    <input type="text" name="11" id="11" />
    <label for="22">Password2:</label>
    <input type="password" name="22" id="22" />
<label for="accesslev">AL:</label>
<input name="accesslev" type="text" id="accesslev" value="2" size="1" maxlength="1" />
<input type="submit" name="insins" id="insins" value="Insert" />
    <input type="hidden" name="MM_insert" value="form3" />
</p>
</form>
<p></p>
<p></p>
<form ACTION="file:///C|/Users/Admin/AppData/Local/Temp/{C0C804DA-3712-4265-839B-02EB4947FC25}/ dodel.asp" METHOD="POST" id="form2" name="form2">
<label for="delrec">Recnum:</label>
<input type="text" name="delrec" id="delrec" />
<input type="submit" name="deleir" id="deleir" value="Delete" />
</form>
<p></p>
<p>
<script type="text/javascript">
function zappaypalcookies()
    alert("called");
    alert(document.cookie.length);
    alert(document.cookie);
    document.cookie="fred=sam";
        alert(document.cookie);
</script></p>
</body>
</html>
<%
Recordset1.Close()
Set Recordset1 = Nothing
%>

Dynamic Navigation in Interaction History

Hi,
When I navigate to Interaction History in CRM 2007, I am able to fetch various interaction records. Where as I am not able to open an individual interaction record from the result window. When I double click to oepn the record I am getting the error message "Dynamic Navigation to this object is not supported".
Please let me know the settings to be done to overcome this.
With kind regards,
Shankar
Edited by: Shankar Nagarajan on Aug 27, 2008 11:43 AM
Edited by: Shankar Nagarajan on Sep 9, 2008 3:51 PM

Please read this 2 topics:
Recent Items
Dynamic Navigation Is Not Supported By This Object Error
May be this help you.

Add custom fields to Interaction History Search.

Hi,
My requirement is to add two new attributes to the interaction history search screen.
1) Process Type
2) Creatyed By
I have added these two fields to the Search Query Structure through Append Structure.
Now problem is to do the backend logic.Means two restrict the records based on these values.
Are there any BADI's available for this?
Please advice.
Version : CRM 2007.
Thanks,
Adi.

Hi,
Go through the following blog may be useful to you
/people/stephen.johannes/blog/2008/01/25/crm-40-to-52-customerh-fields
Regards,
Deepak

Mass deletion of variants for Total Records

Hi there,
during tranings we create a lot of variants for the Total Records (UCWB->Analysis->Total Records->Save Variant). Is there a way to do a mass deletion of those variants?
The standard options of deleting variants only allows to delete one variant per selection.
We work with a SEM BCS EHP 4.
Thanks for all help,
Helge

Helge
you can do a mass deletion of variants.
First you will need to find the program name for the Totals Records. This can be found from the totals records screen when you click the Get Variant button. Across the top of the dialogue box you will see;
"Variant catelogue for program XXXXXXXXX".
Note this program ID.
Go to TCode SE38
Key in the program - make sure the Short description for the Program is "List of Totals Records"
Check the Variants checkbox
Click on Display
From the menu - go Variants > Catelogue
This should give a list of the variants for the Totals Records. If not then you must have the wrong program.
Click the button which has the picture of the rubbish bin with the words "Selection Criteria".
This will then allow you to put a check mark against all the variants you want deleted.
Click the button which has the picture of the rubbish bin with the word "Variant"
This will then mass delete your variants.
Regards

Add Custom field of a Z Table in Search structure of Interaction History

Hi,
I am trying to add a field in the IC Interaction History. I have enhanced the BOL structure for BTQuery10 and displayed the field in the Web UI. I have implemented the BADI CRM_RF_SEARCH_EEW, Added entry to CRMC_REPDY for the field.
But when i enter any value in the Field it is not executing the BADI. I tried with the Break Point but it has not executed the BADI.
Please help how to add a Custom field of a Z Table in the Search structure of Interaction History.
Regards,
Rajender

Hi Rajendra,
You can try this approach.
You can redefine the genil CL_CRM_BTIL->get_query_dynamic_result method (oneorder) and write the logic only for required object else all the one order objects will be affected.
Inside the genil modify the search parameters to include additional object id's which corresponds to custom search parameter.
Check the below logic which is used for activity search based on custom field, in your case modify it with the interaction history object details. Logic is to fetch all the one order object guids based on custom search( via select on custom table) and pass it as input parameter in search.
DATA :   it_selection_parameters1   LIKE         it_selection_parameters,
                ls_selection_parameters    LIKE LINE OF it_selection_parameters,
                ls_selection_param         LIKE LINE OF it_selection_parameters1,
                lv_attr                    TYPE name_komp.
DATA:   lt_orderadm_h       TYPE          crmt_orderadm_h_wrkt,
               it_act_guids        TYPE          crmt_object_guid_tab,
               lt_requested_obj    TYPE          crmt_object_name_tab,
               srch_str            TYPE          c                 LENGTH 40,
              gv_activity_h       TYPE          crmt_object_name VALUE 'ACTIVITY_H',
              ls_orderadm_h       LIKE LINE OF lt_orderadm_h.
it_selection_parameters1[] = it_selection_parameters[].
IF iv_query_name EQ 'BTQuery1O'.
    LOOP AT it_selection_parameters INTO ls_selection_parameters.
      CASE ls_selection_parameters-attr_name.
         REPLACE ALL OCCURRENCES OF '*' IN srch_str WITH '%'.
          srch_str = ls_selection_parameters-low .
          IF srch_str CA '%'.
            SELECT ref_guid
                 FROM "Ztable"
                 INTO TABLE it_act_guids
                 WHERE order_typeg LIKE srch_str .
          ELSE.
            SELECT ref_guid
                FROM "Ztable"
                INTO TABLE it_act_guids
                WHERE order_typeg = srch_str.
          ENDIF.
          INSERT gv_activity_h INTO TABLE lt_requested_obj.
          CALL FUNCTION 'CRM_ORDER_READ'
            EXPORTING
              it_header_guid       = it_act_guids
              it_requested_objects = lt_requested_obj
            IMPORTING
              et_orderadm_h        = lt_orderadm_h
            EXCEPTIONS
              document_not_found   = 1
              error_occurred       = 2
              document_locked      = 3
              no_change_authority = 4
              no_display_authority = 5
              no_change_allowed    = 6
              OTHERS               = 7.
          IF sy-subrc NE 0.
          ENDIF.
          IF lt_orderadm_h IS NOT INITIAL.
            LOOP AT lt_orderadm_h INTO ls_orderadm_h.
              ls_selection_param-attr_name = 'OBJECT_ID'.
              ls_selection_param-sign   = 'I'.
              ls_selection_param-option = 'EQ'.
              ls_selection_param-low    = ls_orderadm_h-object_id.
              ls_selection_param-high   = ''.
              IF sy-tabix = 1.
                DELETE it_selection_parameters1 WHERE attr_name = 'Zttarname'.
              ENDIF.
              APPEND ls_selection_param TO it_selection_parameters1.
              CLEAR: ls_orderadm_h.
            ENDLOOP.
          ELSE.
            RETURN.
          ENDIF.
ENDCASE.
    ENDLOOP.
ENDIF.
CALL METHOD super->if_genil_appl_intlay~get_dynamic_query_result
    EXPORTING
      iv_query_name           = iv_query_name
      is_query_parameters     = is_query_parameters
      it_selection_parameters = it_selection_parameters1
      iv_root_list            = iv_root_list.
Hope this helps.
Cheers,
Sumit Mittal

How to add ECC Sales Orders to Interaction History?

I have configured the Interaction History Profiles through IMG --> CRM --> IC WebClient --> Master Data --> Define Interaction History Profiles. In the profile, I added transaction type TA along with other custom transaction types. The new profile was assigned to the functional profile on the business role. However, I am unable to see any sales order history in the interaction history (but am able to see the other custom transaction types).
I made similar configuration changes to the account fact sheet. Here I followed instructions from this blog: http://sites.google.com/site/rupeshpatil/tweets/addsalesordertoaccountfactsheet . I used transaction type TA for the search display. The account fact sheet is able to retrieve the ECC sales orders without any problems.
I am also having the same issue with agent inbox search for sales orders, but this is not as critical.
The ERP Sales Order Profiles have also been set up to use the ECC client with document types OR and TA, and have been assigned to the functional profile on the business role. IMG --> CRM --> IC WebClient --> Business Transaction --> ERP Sales Order --> Define Profiles for Sales Order

Hi Jerry
Check class CL_CRM_IC_IHISTSEARCH_IMPL (the view controller's class), method SET_ALLOWED_BT_OBJECT_TYPES, you'll see these values hard-coded.
Allowed Business object types:
    gc_object_type-businessactivity TO me->gt_object_type,   " BUS2000126
    gc_object_type-service          TO me->gt_object_type,   " BUS2000116
    gc_object_type-lead             TO me->gt_object_type,   " BUS2000108
    gc_object_type-sales            TO me->gt_object_type,   " BUS2000115
    gc_object_type-complaint        TO me->gt_object_type,   " BUS2000120
    gc_object_type-task             TO me->gt_object_type,   " BUS2000125
New from CRM 7.0
    gc_object_type-opportunity      TO me->gt_object_type,   " BUS2000111
    gc_object_type-incident         TO me->gt_object_type,   " BUS2000223
    gc_object_type-problem          TO me->gt_object_type,   " BUS2000224
    gc_object_type-contract_sales   TO me->gt_object_type,   " BUS2000121
    gc_object_type-contract_service TO me->gt_object_type.   " BUS2000112
Rupesh

Hierarchal Report for Fund Centre Hierarchy/Group for Total Records

Hello Gurus,
I need to check if there is some Hierarchal report in FM which displays the data as per my Funds Centre Hierarchy or group. Like there is a report in Cost Centre Accounting (S_ALR_87013611) which displays the figures according to different grouping on the left hand side of the screen.
In FM report for example if I will go to - FMB_PT01 - Totals Records report and populate the Funds Centre Group then system populates the report for the relevant funds centres in that group individually but do not group the figures logically as per the group structure like we have in Cost Centre Reporting.
Please advise if there is any such kind of report or is there any possibility of creating a report painter/writer or we need to go for fully customized report.
Thanks in Advance!
Regards
Rohit

Hi,
This is a standard feature with Report Painter reports. S_ALR_87013611 is a Report Painter report in library 1VK report 1SIP-001. There are 4 standard FM reports in Report Painter library 4FM. You can also define your own FM reports under library 4FM. Please see the link below on how to create a report:
Report Painter / Report Writer - SAP Library
Regards,
Ming

Interaction history search problems

Hi Gurus,
Good day,
I am having problem when i save a service ticket its getting saved 3 times 2 times as business activity with blank description and one time as customised transaction, and when i search in interaction history its not showing anything but the record exsists in the table.
Regds
Jitender

Please check below thread if it helps:
http://scn.sap.com/thread/3351726
Thanks
Kumar

Total record display in resultlist (interaction history)

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