Touchpad scroll gestures not working in windows 10

Hello,I have a HP Envy laptop and my laptop's touchpad scrolling gestures are not working since I updated my windows operating system from windows 8.1 to windows 10. Please help me out!

Hi : Did your scroll setting stay after you rebooted? I gave the same advice yesterday (see post below) and the one guy said the setting gets erased on every reboot. http://h30434.www3.hp.com/t5/Other-Notebook-PC-Questions/Synaptics-touchpad-doesn-t-scroll-after-Windows-10-upgrade/m-p/5173105#M126701 I could not say yea or nay because I rolled back my notebook to W7 due to the fact that it could no longer screen mirror to my smart TV (either the TV needs a software update, or W10 has a bug) and I can't remember if I had used the notebook scrolling feature again in W10 after I had turned it off.

Similar Messages

My laptop touchpad scrolling is not working

Hi,
i am pritam,I am using hp15d017tu laptop,which came with free dos .I installed it to windows 8 pro but now the touchpad scrolling is not working.
these have not fixed my scroll at all.No other gesture are working either.The only I can do is point and click on by touchpad.
So,please help me.

Hi can u help me out with the serial and product number of the unit please

Stream 11 touchpad gestures not working in Windows 10.

I upgraded my Stream 11 to Windows 10 and now the gestures on the touchpad don't work. I can click on something and that works but scrolling and swiping does not. I have updated the drivers. Do the drivers just not support this or is there something I can do to get gestures to work.

did you try going to control panel - mouse and touchpad and changing the settings, (I presume you did) I had a problem with the touchpad gestures also. The synaptics driver that came with windows 10 on my hp pavillion would not save the settings I wanted. In my case I wanted rid of gestures. But it wouldnt keep my preffered settings after restart. I got the old synaptics driver from hp support and this works better for me. The only problem is that windows keeps updating the new driver. To solve this you must change device settings to not automaticaly download drivers. Heres what worked for me to stop the new driver from constantly updating: https://answers.microsoft.com/en-us/insider/forum/insider_wintp-insider_update/how-to-block-automatic-reinstall-of-a-driver-or/bff07224-4ce2-4b42-ab29-68c3a305d730?auth=1

Touchpad Scroll-buttons not working properly

Hello all,
I was not sure if this is actually a Desktop Environment or Hardware problem, but since it's hardware related I will post it here.
The problem:
On my touchpad (on Acer Aspire 5610Z) I have scroll button for up/down/left/right and until a recent update the scroll buttons need to be clicked repeatably in order to scroll. Before the upgrade and the way I'm expecting to behave is that when I click and hold a button - it should repeat the scroll (I hope you are able to understand it). So basically my problem is that to scroll with the scroll-buttons I have to click it numerous times in order to scroll, instead of just holding the button pressed.
At the same time all other features like two-finger scrolling, gestures etc. are working, but I'm not used to scroll with two fingers and would like to have my scroll-buttons working.
Here is some information about the configuration:
10-synaptics.conf
Section "InputClass"
Identifier "touchpad catchall"
Driver "synaptics"
Option "SHMConfig" "on"
MatchIsTouchpad "on"
MatchDevicePath "/dev/input/event*"
Option "TapButton1" "1"
Option "TapButton2" "2"
Option "TapButton3" "3"
Option "VertEdgeScroll" "on" # enable vertical scroll zone
Option "HorizEdgeScroll" "on" # enable horizontal scroll zone
Option "VertTwoFingerScroll" "on" # vertical scroll anywhere with two fingers
Option "HorizTwoFingerScroll" "on" # horizontal scroll anywhere with two fingers
EndSection
Output of synclient -l
Parameter settings:
LeftEdge = 1752
RightEdge = 5192
TopEdge = 1620
BottomEdge = 4236
FingerLow = 25
FingerHigh = 30
FingerPress = 256
MaxTapTime = 180
MaxTapMove = 221
MaxDoubleTapTime = 180
SingleTapTimeout = 180
ClickTime = 100
FastTaps = 0
EmulateMidButtonTime = 75
EmulateTwoFingerMinZ = 282
EmulateTwoFingerMinW = 7
VertScrollDelta = 100
HorizScrollDelta = 100
VertEdgeScroll = 1
HorizEdgeScroll = 1
CornerCoasting = 1
VertTwoFingerScroll = 1
HorizTwoFingerScroll = 1
MinSpeed = 1.6
MaxSpeed = 1.75
AccelFactor = 0.087
TrackstickSpeed = 40
EdgeMotionMinZ = 30
EdgeMotionMaxZ = 160
EdgeMotionMinSpeed = 1
EdgeMotionMaxSpeed = 401
EdgeMotionUseAlways = 0
UpDownScrolling = 1
LeftRightScrolling = 1
UpDownScrollRepeat = 1
LeftRightScrollRepeat = 1
ScrollButtonRepeat = 100
TouchpadOff = 0
LockedDrags = 0
LockedDragTimeout = 5000
RTCornerButton = 0
RBCornerButton = 0
LTCornerButton = 0
LBCornerButton = 0
TapButton1 = 1
TapButton2 = 2
TapButton3 = 3
ClickFinger1 = 1
ClickFinger2 = 1
ClickFinger3 = 1
CircularScrolling = 0
CircScrollDelta = 0.100007
CircScrollTrigger = 0
CircularPad = 0
PalmDetect = 0
PalmMinWidth = 10
PalmMinZ = 200
CoastingSpeed = 20
CoastingFriction = 50
PressureMotionMinZ = 30
PressureMotionMaxZ = 160
PressureMotionMinFactor = 1
PressureMotionMaxFactor = 1
GrabEventDevice = 1
TapAndDragGesture = 1
AreaLeftEdge = 0
AreaRightEdge = 0
AreaTopEdge = 0
AreaBottomEdge = 0
HorizHysteresis = 25
VertHysteresis = 25
ClickPad = 0
Output of xinput list :
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ SynPS/2 Synaptics TouchPad id=12 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Power Button id=8 [slave keyboard (3)]
↳ Sleep Button id=9 [slave keyboard (3)]
↳ USB2.0 Camera id=10 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=11 [slave keyboard (3)]
And the last upgrade since the scroll buttons stopped working:
[2012-03-14 08:15] upgraded chromium (17.0.963.78-1 -> 17.0.963.79-1)
[2012-03-14 08:15] > Updating desktop mime database...
[2012-03-14 08:15] upgraded eric (5.1.8-1 -> 5.2.0-1)
[2012-03-14 08:15] upgraded freetype2 (2.4.8-1 -> 2.4.9-1)
[2012-03-14 08:15] upgraded git (1.7.9.3-1 -> 1.7.9.4-1)
[2012-03-14 08:15] upgraded glproto (1.4.14-1 -> 1.4.15-1)
[2012-03-14 08:15] upgraded grep (2.11-1 -> 2.11-2)
[2012-03-14 08:15] upgraded gstreamer0.10 (0.10.35-1 -> 0.10.36-1)
[2012-03-14 08:15] upgraded gstreamer0.10-base (0.10.35-1 -> 0.10.36-1)
[2012-03-14 08:15] upgraded gstreamer0.10-base-plugins (0.10.35-1 -> 0.10.36-1)
[2012-03-14 08:15] upgraded gstreamer0.10-good (0.10.30-2 -> 0.10.31-1)
[2012-03-14 08:15] upgraded gstreamer0.10-good-plugins (0.10.30-2 -> 0.10.31-1)
[2012-03-14 08:15] upgraded xcb-proto (1.6-2 -> 1.7-2)
[2012-03-14 08:15] upgraded libxcb (1.7-2 -> 1.8.1-1)
[2012-03-14 08:15] upgraded libx11 (1.4.4-1 -> 1.4.99.1-1)
[2012-03-14 08:15] upgraded libxt (1.1.2-1 -> 1.1.2-2)
[2012-03-14 08:15] upgraded imagemagick (6.7.5.3-1 -> 6.7.6.0-1)
[2012-03-14 08:15] upgraded inputproto (2.0.2-1 -> 2.2-1)
[2012-03-14 08:15] upgraded libglapi (7.11.2-1 -> 8.0.1-2)
[2012-03-14 08:15] upgraded libgl (7.11.2-1 -> 8.0.1-2)
[2012-03-14 08:15] upgraded intel-dri (7.11.2-1 -> 8.0.1-2)
[2012-03-14 08:16] upgraded kdebase-runtime (4.8.1-1 -> 4.8.1-2)
[2012-03-14 08:16] upgraded khrplatform-devel (7.11.2-1 -> 8.0.1-2)
[2012-03-14 08:16] upgraded libegl (7.11.2-1 -> 8.0.1-2)
[2012-03-14 08:16] upgraded libgles (7.11.2-1 -> 8.0.1-2)
[2012-03-14 08:16] Users no longer need to be in the 'camera' group to use camera devices
[2012-03-14 08:16] upgraded libgphoto2 (2.4.11-1 -> 2.4.13-1)
[2012-03-14 08:16] upgraded libnids (1.24-1 -> 1.24-2)
[2012-03-14 08:16] upgraded libpciaccess (0.12.1-1 -> 0.13-1)
[2012-03-14 08:16] upgraded libtiff (4.0.0-1 -> 4.0.1-1)
[2012-03-14 08:16] upgraded libxft (2.3.0-1 -> 2.3.0-2)
[2012-03-14 08:16] upgraded libxi (1.4.5-1 -> 1.6.0-1)
[2012-03-14 08:16] upgraded man-pages (3.36-1 -> 3.37-1)
[2012-03-14 08:16] upgraded mesa (7.11.2-1 -> 8.0.1-2)
[2012-03-14 08:16] upgraded mpfr (3.1.0.p3-1 -> 3.1.0.p7-1)
[2012-03-14 08:16] upgraded oxygen-gtk2 (1.2.1-1 -> 1.2.2-1)
[2012-03-14 08:16] upgraded oxygen-gtk3 (1.0.1-1 -> 1.0.2-1)
[2012-03-14 08:16] upgraded poppler (0.18.3-2 -> 0.18.4-1)
[2012-03-14 08:16] upgraded poppler-glib (0.18.3-2 -> 0.18.4-1)
[2012-03-14 08:16] upgraded poppler-qt (0.18.3-2 -> 0.18.4-1)
[2012-03-14 08:16] upgraded python-configobj (4.7.2-3 -> 4.7.2-4)
[2012-03-14 08:16] upgraded python-pygments (1.4-5 -> 1.5-1)
[2012-03-14 08:16] upgraded python2-pygments (1.4-5 -> 1.5-1)
[2012-03-14 08:16] upgraded ruby (1.9.3_p125-1 -> 1.9.3_p125-2)
[2012-03-14 08:16] upgraded skype (2.2.0.35-2 -> 2.2.0.35-3)
[2012-03-14 08:16] upgraded xf86-input-evdev (2.6.0-4 -> 2.7.0-1)
[2012-03-14 08:16] upgraded xf86-input-synaptics (1.5.0-1 -> 1.5.99-0.2)
[2012-03-14 08:16] upgraded xf86-input-vmmouse (12.7.0-3 -> 12.8.0-1)
[2012-03-14 08:16] upgraded xf86-video-intel (2.17.0-2 -> 2.18.0-1)
[2012-03-14 08:16] upgraded xf86-video-vmware (11.1.0-1 -> 12.0.0-1)
[2012-03-14 08:16] upgraded xorg-server-common (1.11.4-1 -> 1.12.0-1)
[2012-03-14 08:16] upgraded xorg-server (1.11.4-1 -> 1.12.0-1)
[2012-03-14 08:16] upgraded xorg-xinput (1.5.3-2 -> 1.5.99.1-1)
[2012-03-14 10:51] Running 'pacman -S gimp-devel'
[2012-03-14 10:52] Running 'pacman -S extra/gimp-devel'
[2012-03-14 10:52] Running 'pacman -Syy'
[2012-03-14 10:52] synchronizing package lists
[2012-03-14 10:54] Running 'pacman -S extra/gimp-devel'
[2012-03-14 10:55] Updating font cache... done.
[2012-03-14 10:55] installed gsfonts (1.0.7pre44-3)
[2012-03-14 10:55] installed libwmf (0.2.8.4-9)
[2012-03-14 10:55] installed babl (0.1.6-1)
[2012-03-14 10:55] installed gegl (0.1.8-2)
[2012-03-14 10:55] installed gimp-devel (2.7.5-1)
[2012-03-14 11:01] Running 'pacman -U /tmp/yaourt-tmp-vladi/PKGDEST.26J/gimp-photoshop-brush-1.0-1-i686.pkg.tar.xz'
[2012-03-14 11:02] installed gimp-photoshop-brush (1.0-1)
[2012-03-14 11:02] Running 'pacman -U /tmp/yaourt-tmp-vladi/PKGDEST.Jc0/gimp-photoshop-brush-1.0-1-i686.pkg.tar.xz'
[2012-03-14 11:02] upgraded gimp-photoshop-brush (1.0-1 -> 1.0-1)
[2012-03-14 11:03] Running 'pacman -S --asdeps --needed extra/perl-xml-parser extra/intltool'
[2012-03-14 11:03] installed perl-xml-parser (2.41-2)
[2012-03-14 11:03] installed intltool (0.50.1-1)
[2012-03-14 11:03] Running 'pacman -U /tmp/yaourt-tmp-vladi/PKGDEST.GVM/gimp-plugin-saveforweb-0.29.3-1-i686.pkg.tar.xz'
[2012-03-14 11:03] installed gimp-plugin-saveforweb (0.29.3-1)
[2012-03-14 11:04] Running 'pacman -U /tmp/yaourt-tmp-vladi/PKGDEST.OX1/gimpfx-foundry-2.6_1-2-i686.pkg.tar.xz'
[2012-03-14 11:04] installed gimpfx-foundry (2.6_1-2)
[2012-03-14 20:27] Running 'pacman -Syy'
[2012-03-14 20:27] synchronizing package lists
[2012-03-14 20:30] Running 'pacman -Syu'
[2012-03-14 20:30] synchronizing package lists
I thank you in advance for your suggestions

I'm afraid the problem is in driver.
I compared sources of input-synaptics 1.6.3 and 1.7.0 and it seems that author has cut off the functionality of "repeating" scrollbuttons
Here's the announce of this new version:
http://lists.freedesktop.org/archives/x … 55593.html
And we can read there: "Purge scrollbuttons (repeat)".
Strange decision I think...

Notebook G500s - Touchpad multi-gestures not working

Hi,
Ever since installing Windows 8.1 the multi gestures on my touchpad stopped working (i.e. scrolling with two fingers, swiping for the charms to appear etc.). I have the most recent driver from the Lenovo site installed. Whenever I go to Control Panel > Devices > Mouse > Elan Tab; the 'options' button is grayed out. (I used to be able to modify the multi gestures there.) I think this is a driver issue but I can't find a more recent driver.
Any help would be greatly appreciated.
Thanks.

The only other thing I can think of is to uninstall the Windows 8.1 driver, reboot the computer and then install the Windows 8 driver. If you get any error messages about using the older driver then try using Compatibility Mode for the installation.
EDIT: Here is the link for the Windows 8 driver......
http://support.lenovo.com/ph/en/products/laptops-and-netbooks/lenovo-g-series-laptops/lenovo-g500s-n...
Owner & Operator of the following:
● Lenovo Ideapad Z570 w/ Win 7 & Win 8.1 Dual Boot ● Lenovo Yoga 3 Pro w/ Windows 8.1 ● Toshiba A75-S206 w/ Win 7
● IBM Thinkpad T-23 w/ Win XP ● IBM Thinkpad T-22 w/ Win XP • As well as multiple desktops dual/triple booting XP, Vista and Win 7.
★ Find a post helpful? Thank that member by clicking on the ☆Star☆ to the left awarding them a Kudo.
★ Posting a problem and a reply is helpful and it answers your question, please mark it as an "Accepted Solution"
★ I'm not a Lenovo employee, just a volunteer geek who likes to help folks. Enjoy your time here, pay it forward by helping others !
★ Sorry, I don't answer questions via Private Messages. Posting in the appropriate forum is the best way to get assistance.

HP Elitebook 6930p - Touchpad and keyboard not working with Windows 7

Hi all,
I have 6930p, installed Vista Bussines from factory installation and upgraded it to Windows 7 Ultimate. It all went fine, all devices worked. After the first restart, keyboard and touchpad stop responding. I attached USB mouse and keyoboard, and found errors in device manager for these two devices. I tryed to uninstall them and reinstall, but all I get is errors:
http://img63.imageshack.us/i/47752933.png/
http://img7.imageshack.us/i/71062213.png/
In device manager I have the same error message, and devices are listed as unknown.
When I try to use windows update, it finds the drivers I need but it can not install them.
http://img193.imageshack.us/i/71145406.png/
The OS is 32bit, Windows 7 Ultimate. I can not get it work, please help or reffer me to some other place where I can try to find a solution.
Thanks in advance.

Hi,
All driver for Win7 are avaible for Your model here.
To solve Your problem with keyboard install HP Quick Lunch Buttons.
To solve Your problem with touchpad install Synaptics touchpad.
** Say thanks by clicking the "Thumb up" icon which is on the left. **
** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

My laptop touchpad scroll is not working with firefox 4. It is wroking with other programs. When I attach a mouse then scroll works with mouse wheel. It is only not working with touchpad. It is/was working with firefox 3.6.x

I am using windows xp service pack 3 with Lenovo T60p.

I too have this problem, I have an Acer Aspire 7551G with an ALPS mutitouch touchpad. It works perfectly fine in every other program, and worked in Firefox 3.6. Scroll also works fine with a USB mouse. I tried downloading the 'latest' driver from the Acer support website, but when I tried to install it, it says that I am trying to install the same driver that I already have, so that fix isn't possible. I've only had the machine for 3 months, so I would imagine the drivers are pretty current.
I can't believe that this is a driver problem anyway, as I say, it works perfectly well in every other program, so it must be something wrong with Firefox. I was looking forward to using Firefox 4, but this problem is too annoying to put up with. Oh well, back to Chrome... at least until there is a fix found or implemented.

Touchpad scroller won't work in Windows 7

Hey,
I just upgraded from Windows XP to Windows 7. After upgrading, the vertical scroller on the touchpad doesn't work. Apparently a lot of people have solved this problem by using Alps or Synaptics drivers for Vista, but it didn't work for me.
Any ideas? =)

I will look around. Go buy a mouse!
*Remember to mark your questions solved and click the "Kudos" star to show your thanks!

Laptop touchpad scrolling does not work with Verion 6.0. Why?

I have a Lenovo T400. since downloading the 6.0, I can not use the touchpad to scroll. It still works on the other application and also on MS explorer. The Arrows work on firefox and scroll using arrows, just not the touchpad. Thanks for any feedback.

i figured it out!
1) go to control panel
2) click on mouse
3) click on the UltraNav tab at the top
4) for the TrackPoint, i have the Enable TrackPoint box checked and the "Use as pointing device with advanced features
5) click on Settings
6) click on settings again towards the bottom right
7) for "Scrolling Type" click on Smooth.
that should work!

Lenovo G510 touchpad scrolling not working in windows 7

I have a windows 7 - 64 bit operating system on a Lenovo G510
I have installed Touchpad driver for windows 7 from Lenovo site but i found very annoying problem which is the touchpad scrolling function not working .....
Please Help
Solved!
Go to Solution.

hi Shady710,
Welcome to the Forums.
If you have a Synaptics Touchpad, can you check if you have a One Finger / Two Finger Scrolling feature under Mouse Properties.
- Link to picture
Let me know how it goes.
Regards
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
Follow @LenovoForums on Twitter!

Why does the scroll sometimes not work?

I know this question has been posted before, but my problem is slightly different. I have synpatics touchpad with my laptop. Sometimes, the touchpad scrolling does not work, but my actual wireless mouse scrolling works. Sometimes my wireless mouse scrolling does not work, but my touchpad scrolling works. Why does this happen? The problem itself is not consistent.
The scrolling usually stops suddenly. Scrolling works perfectly fine for a webpage, but then it stops working during the middle of my scrolling. This problem started to bug me.
The problem still exists with Firefox reinstalled and without add-ons.

Does this happen on another browser? (eg. Chrome, IE)

Lenovo B560 touchpad scroll not working on Windows 7

As the title says, the vertical touch-scroll is not working in certain programs. It works in my browser, but not with OneNote or PDFs. It also works on Microsoft Word. The touch scroll actually did start working for a few days randomly, but then went back to not working. I didn't update anything during either of those times. When I do attempt to use the touch scroll, a cursor icon appears that looks like a little scroll bar.
I have tried updating the drivers, which did not work. I have made sure all setting are correct and that touch scrolling is enabled. This problem is really driving me nuts, so any suggestions are appreciated.

Hi Kukari. If you are experiencing the same issue on the same computer in the same operating system, unfortunately there are no Windows 8.1 drivers available for the HP Pavilion dm4-3050us Entertainment Notebook on the HP driver download page.
HP offers version 16.2.10.12 which you can try to reinstall (if you have not).
Synaptics TouchPad Driver (Windows 8.0)
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-109924-1&cc=us&dlc=en&lc=en...
Synaptics offers version 17.0.19, although it may not be compatible with your TouchPad.
Windows 8/7/XP/Vista 64/32-bit Edition v17.0.19:
http://www.synaptics.com/resources/drivers
If the loss of functionality occurred after the Windows 8.1 update, you can either wait to see if the appropriate drivers are released for your notebook, or revert back to Windows 8.0.
TwoPointOh
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Two finger scrolling does not work on Synaptics touchpad + clicking problems in web browsers

Hello, Since yesterday, i have problems with my synaptics touchpad on my HP Elitebook 8570w.The two finger scrolling and scrolling at the edge of the pad does not work.Also in google Chrome, all the links open in a new tab and when i try to click the new tab, it closes (normally that is the action when i click it with the middle touchpad button) Even in the practice mode of the synaptics settings of the touchpad, the two finger scrolling and edge scrolling does not work. Both options are enabled in the settings. I already tried to roll back the driver and reinstall the driver, without any effect.I expect the problem is the touchpad or the buttons itself. Is there a way to test the buttons and touch pad? How can i solve this problem? please help me sincerely, Karel

I would try installing the Windows 8.1 (64-bit) Synaptics touchpad driver available in your sleekbook's web support download section before using compatibility mode. Try the available earlier versions if the current driver does not work for you.
If you still do not have positive results, then use compatibility mode (choose Windows 8) on all three Windows 8.1 synaptics touchpad drivers, starting with the most current one.
To use compatibility mode to install the driver softpaq just right click on the file and choose troubleshoot compatibility. Choose Windows 8 and run the installer.
The following video has a decent explanation, but the narrator does not get to the point for a bit. Skip forward to minute 4 and watch it from there.
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Laptop keyboard and touchpad not working in Windows 8.1

I just upgraded my S875-S7248 to Windows 8.1 last night. At first, everything seemed to be fine. However, this morning, the keyboard and touchpad had stopped working, and nothing I've tried has fixed it. After some research, I figured out how to open the Device Manager, and the both devices are showning the infamous yellow triangle. When I click on the device, I see the message "Windows cannot start this hardware device because its configuration information (in the registry) is imcomplete or damaged (Code 19)". Both devices are PS/2 devices, and I have tried uninstalling and reinstalling the device, and updating the driver, but to no avail. In addition, I've run the Toshiba Service Station driver update, but it doesn't retrun any new updates either.
So, short of unstalling Windows 8, what can I do to fix this?
Solved!
Go to Solution.

Hi rmikereese
I had the same issue - but luckily you dont have to uninstall Windows 8 (at least I didn't need to)
Running a system restore should bring your computer before you installed the "critical updates" from Toshiba. Fortunately I had a usb mouse already installed (because like you, my touchpad was also not working)
1. Restart Computer and Sign In
Note: I had to use the on-screen keyboard option found on the Ease of Access found at the bottom left of the screen
2. Right Click on "My Computer" (aka "Computer" aka "This PC") and click on Properties
3. Click on System Protection (3rd option on the left menu)
At this point a new System Properties window will pop up already on a System Protection tab
4. Click System Restore...
5. Choose restore point --> I had an option for "Windows Update" which was a "Critical Update"
My computer reset the registry and my touchpad and keyboard began working again!
When Toshiba tells you that you have Updates (Toshiba Support Driver) IGNORE IT!
Hope this works for you!
-Joe

Touchpaad dual finger scrolling is not working

i have hp 15-d107kx i had installed the drivers but it is not working smoothly and also the dual finger touch scrolling is not working properly...... what should i do now...........

Shanks_Jd wrote:
i have hp 15-d107kx i had installed the drivers but it is not working smoothly and also the dual finger touch scrolling is not working properly...... what should i do now...........
Hi Shanks_Jd
Please give your following details: Operating system & 32 or 64-bit?
Hope the model you are having is HP 15-d103 Notebook PC. Hope you have downloaded the latest Synaptics Touchpad driver from your HP product website.
Go to: Troubleshoot your touchpad and follow the steps given there.
Go through HP Notebook PCs - Using and Troubleshooting the TouchPad or ClickPad specifically.
Also, check whether 2-finger scrolling is enabled in Synaptics touchpad controls:
Go to Control Panel --> Hardware & Sound --> Synaptics Touchpad icon below
It'll open Propeties of Synaptics touchpad window.
Enable Multi-finger gestures, Two-finger scrolling & Scrolling by checking mark them. Click Apply, OK.
Restart the system.
Hope this resolves your issue
Thanks
Visruth
*CLICK "ACCEPT AS SOLUTION" TO HELP OTHERS WITH THE SAME PROBLEM*
++Please click KUDOS / White thumb to say thanks
++Please click ACCEPT AS SOLUTION to help others, find this solution faster
**I'm a Volunteer, I do not work for HP**

Touchpad scroll gestures not working in windows 10

Similar Messages

Maybe you are looking for