Touchscreen calibration issues on palm tx after hard reset

my palm tx touchscreen stopped working.so i did hard reset and deletted all data.now when it reboots, i see the screen with the bullseye target and stylus.i am unable to calibrate the screen with stylus.if i keep touching the screen with my finger,the target would move to the other corner and it keeps on doing this, and i can not get past this screen.IS THERE ANY FIX FOR THIS PROBLEM.PLEASE POST
THANKS
Post relates to: Palm TX

Hello and welcome to the Forums.
Unfortunately if you have truly done the hard reset as stated and the issue persists, the only thing left at this point is to setup a repair or replace of the device.
To discuss repair options you can contact us at 866-935-7256 to see what the options are. Also you can go to DirectFix.com and they have replacement parts and do repairs as well.
Hope this helps.

Similar Messages

Rebooting Palm Z22 after hard reset

I have a Palm Z22. It was freezing and would not respond to taps so I did a Hard Reset. Now the screen is stuck on the first page where one has to tap on the centre of circles, bottom right and top left. It does not advance to the choosing the language, nor cannot I do a HotSync. I do have all my information on my computer. Can anyone help me advanceand be able to use my Palm Pilot?
Lester
Post relates to: Palm Z22

Lester, check for a "screen wedgie" - grit caught between the frame of the device and the screen. It could be causing phantom screen presses, and make the calibration routine fail.
Try using a slice of a credit card, or a piece of paper folded into a scoop.
Do you have a screen protector on it? Try removing it.
It is possible your screen has failed... Repairs would cost more than a new unit.
WyreNut
Post relates to: Centro (AT&T)
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My ipod shuffle (4th gen) don't works after hard reset with itunes

My ipod shuffle (4th gen) don't works after hard reset with itunes, it don't reads too like USB by Windows.
Before that i've seen error (-50) in iTunes, so i reset ipod.
I've read all tips on this site, but nothing helps me.

No, USB works good. I've tried reset on my friend's PC, and it saw my ipod and reset was done. But when i tried to load music, it wrote me, that i've installed incorrect software.

Re-install N97mini after hard-reset

Hey,
I already paid the Software by credit card and downloaded it directly on the mobile phone.
Few days ago I had troubles with my phone and I couldn't start it anymore. After hard-reseting it, it worked again.
Unfortunately all software is gone now.
When I start the Adobe Reader mobile it says "10 days trial" version. Do I have to pay again?
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8350i uncaught exception java.lang.NullPointerException after hard reset

basic info:
8350i
v4.6.1.204 (Platform 3.0.0.73)
Desktop Manager 4.7
everything is good except that i've been using two batteries, one in the phone and one in a charger. when the phone's battery is almost drained i swap it with the charged one which of course causes a hard reset.
this procedure was working well for at least a week or two until last month when i swapped batteries - after the hard reset i got
uncaught exception: java.lang.NullPointerException
i could make calls but all other software seemed corrupted... virtually nothing else worked... icons missing etc.
tried all sorts of solutions but the only thing that fixed it was a full on device software erase/reload, then a data restore from previous backup. at the time i figured it was just a random thing and was glad to learn how to do a complete software reload.
then yesterday it happened again (again, immediately at the end of the security check after hard reset). now i'm afraid to swap batteries because it would appear that every time i hard reset there is a 10% (my guess) chance of software corruption and a complete reload takes a significant amount of time.
has anybody else noticed this? does anybody have a solution?
can i swap batteries without a hard reset; i.e. swap while plugged into power? i haven't tried this yet for fear of causing my BB harm.
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john d.
Solved!
Go to Solution.

Hello, John.
Make selective backup as it is described here:
http://supportforums.blackberry.com/rim/board/message?board.id=8100&view=by_date_ascending&message.i...
Backup only information that you need.
There is described the purpose of every database you can observe when you're doing the selective backup:
http://www.blackberry.com/btsc/KB03974
When you have done selective backup do the following.
On your device go to: Options - Security Options - General Settings
Open menu and select "Wipe handheld"

Battery after hard reset on Lumia 800

Hi
A few days ago i did a hard reset on my Lumia 800. Since that everything was great, the only reason why i did it, to restore the default settings. After that i updated the firmware to 12070 via Zune. Since that day, my phone doesn't really know how much percentages are left from the battery. Sometimes It's showing a consant value for a long time, then suddenly begins to drain, and after a few it stops. It often happens, that it shows a value, and after an hour it shows a higher value (in percentage) than beforehand.
Today I let It to discharge to 0%, and then i pluged it to the charger. When the phone turned on, it showed me 5%.
It's lifetime havent changed so spectacularly, but i guess its a bit shorter with the same usage.
Is this behaviour normal after hard reset?
Thanks

After update my lumia 800 is failing to recongnise earphone. It keeps playing music on speaker. If I restart my phone then for few mins it is playing music in earphone. But after few mins once again music playback is starting through speaker.
what should be the problem? will hard reset solve this problem? If yes, how to hard reset nokia lumia 800.
Thanks in adv,

N8 Cant remove Topapps even after hard reset

Hi,
Few hours ago I just bought a new N8. It has in it TopApps and Ovi store, I wanted to remove Topapps but it continue to deny the operation. I tried soft reset, hard reset and in the ned 4 buttons reset. I tried also few solutions offered here in nokia forum but still without any sucess. I cant remove TopApps or Ovi Store even after hard reset, the maps are also here - I thought that these apps will disappear after hard reset.
In applications I got 3 ovi store related apps installed - ovi, Ovi notifications support package and Ovi Store. Social network app is not working too, its showing me service unavailable. Any ideas ?
Thank you for attention
Solved!
Go to Solution.

Hi rslid,
Nokia Store or rather Ovi Store is not deletable or uninstalabe as this is one of the applications that is necessary to enable you to download and update downloaded applications to your Nokia N8-00 Belle. If you try to delete or unistall you get the message operation denied so its better if you leave it.
Concerning hard resetting, any time you feel like hard resetting your device use *#7370# followed by 12345 as the default security code unless you have manually changed it but always remember that it will delete all user data from both drive C and E hence a backup of your data with the phone settings unticked or not selected is strongly recomended before hard resetting and also note and remember that after hard resetting always reinstall your firmware to avoid having an unstable device.
Ngwangwa - Six Million Ways To Die Choose One

After hard reset my time capsule is not found in airport even though its light is green so cannot reset

After hard reset the time capsule is not found in airport even though i have reconnected in proper order - says backup disc not found

Something is wrong because a hard reset will never leave the TC with green LED.
What version TC.. what firmware??
What OS on the computer?

N85 going slow after hard reset - help

Hello
I did a hard reset on the phone and now everything is going really slowly, especially messaging. Any solution please? Do I download new software and how?
thank you.
Message Edited by mark24601 on 05-Nov-2009 02:48 PM

Make sure there is nothing installing in the background at times after hard reset the phone tries to install some applications that was stored in the card, so wait for sometime or try installing applications on the phone removing the memory card.
If a reply has solved your problem click Accept as solution button, doing it will help others know the solution. Thanks.

My 3GS has stopped playing any games even after hard reset.

My 3GS has stopped playing any games even after hard reset. Touching the game icon, brings up the game screen but then immediately returns to the main menu.

Hi there Casa_Pacifica,
You may find the troubleshooting steps in the article below helpful.
iPad: Basic troubleshooting
http://support.apple.com/kb/ts3274
-Griff W.

Ovi Store Not Installing after Hard Resetting c7

Hello Nokia. M from India and new here... Plz help me. After hard resetting by three buttons (home,volume,camera) everything gone like ovi store,ovi maps, social,and many other apps in video and tv.and now when i m installing ovi store it says unable to install.. I also went to Nokia care center to reinstall the software bt still not ovi icon.plz help me
Solved!
Go to Solution.

Hey Frnds Ovi Store Is Working.............yupppyyyyyyyyyyyyyyyy Finally it installed on my c7 and n8 too......
What should hv to do(for those whose ovi is unable to install):
* just Format your phone via *#7370#
* And after that no need to install any qt etc software,just check for SW update in your device.
* And it will show an update of ovi store about 15 MB .
* Thats it.
why it was not showing an update before?
ans. because i hv installed qt 4.7 and qt webkit.so SW update wasn't showing any update.
I will request admin to move this thread to Solution section...
thanx to every one 4 repling

Plssss help i beg all of u after hard reset my iphone got stuck with an apple symbol i thought it will get on and now the battery got empty and pressing power on button it switch on showing red battery and gets off and also its not connecting to my l

Re: plssss help i beg all of u after hard reset my iphone got stuck with an apple symbol i thought it will get on and now the battery got empty and pressing power on button it switch on showing red battery and gets off and also its not connecting to my la
its not connecting y?i think its software got corrupted,i think i should charge it first with a battery charger and when apple logo appears i should connect with pc,but i dont know how 2 open the back cover and how 2 remove the battery,i phone battery is removable or not?i mean it is fiz or wot?

Recharge. Reset. Restore.

Palm TX replacement unit has white screen issues even after hard reset

I hope somebody can help me find a solution.
   I was a happy Palm OS user since the early days of Palm III. After a Palm III and a V, had a Sony Clie that lasted a long time, but finally pooped out, went to a Z22 and broke the screen, then almost but not quite a year ago (in warranty, supposedly), purchased a Palm TX. Worked great for a while but ended up with a unit I couldn't turn on or off because the power switch had died. Worked around that by keeping the sync cord in and powering on by pushing the button and then canceling. Finally sent it in for in-warranty repair. Got back a new-to-me unit.
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   I contacted the Palm repair center in the UK that replaced my original unit; they said would pass on word of my troubles to Palm and Palm should contact me, otherwise to e-mail them.  They haven't. I can't find an e-mail address for to explain all of this to anyone with any power to help me. I have tried to use the Palm support website to solve this problem, but neither the original serial number or the serial number of the replacement unit I have now is showing up as eligible for warranty repair.  I have tried to call the US Palm support number (http://kb.palm.com/wps/portal/kb/common/article/47005_en.html#howservice), but I get "calling is temporarily unavailable." When I click "here" when asked "If you wish to query the warranty status of your handheld, or would prefer to arrange a repair through our Technical Support service, click here" (https://www.euroservice.palm.com/repair_entry/NLD/EE) I end up on a page that says simply "Please Enter the Source Url." I am hesitant to supply credit card information for an issue that, if it can't be covered under warranty (which I think it should be, since I'm still within the original 12 month warranty period), I may well abandon.
    I am very frustrated in trying to get this fixed. I am disappointed in the dwindling support for a PDA (that is not a phone) with Palm OS. Since I am living (though not comfortably or well) without my calendar, address book, alarm, reader, dbs, cookbook, checklist, etc., I am seriously considering leaving the Palm OS. My preference is to get this fixed, and my idea nearly a year ago was to ride the Palm OS until it disappeared completely (subsumed into phones anyway), but my problems have discouraged me to the point that I am wondering if this is my end.
   Does anyone have a suggestion?
Post relates to: Palm TX
This question was solved.
View Solution.

Thanks for your help!
I don't know how to tell for certain if this is a US or a UK device, but it looks identical to the one I bought in a store in Seattle, and the first five and the last two num/letters of the serial number are identical.  I do know that when I sent it in originally for the power button failure, that the Palm repair center understood that it was a Palm purchased in the States.  Their description of the goods received is "Palm TX , US and ML" so it seems apparent that they knew it was a US device and rather than refusing to repair it, they had me send it to them. And when my repair was returned, the repair details list "unit exchange" and type of unit is again listed as Palm TX US & ML.
Well, regardless, I appreciate your pointing me in the right directions to someone who can help me.
Ironically, I am no longer having the same issues with the Palm.  The latest round of letting the power run out after a hard reset and sit for a few weeks seems to have "fixed" it.  At least, I have been trying to break it (by using it) without success.  Recharged it, synced it, checked and sent mail with it, used all the programs I used to, and I haven't had a white screen in the past few days. Hope my luck continues, but I don't trust it.  All hail frequent syncing.
Thanks again.

Need Help -- after hard reset sync issues

Hi
My Centro was frozen and I performed a hard reset. Everything was backed up on my computer. I synced it, worked fine. Problem is when I sync it again, EVERY time it sees the device as new and asks me if I want to name it or sync with the old device name. So every time I sync it is "restoring" my device.
In bluetooth manager the phone has the same profile name as in hotsync.
Not sure what else to do, I don't want it to "restore" every time I sync?
Post relates to: Centro (Verizon)

In Palm Desktop, is the username the same as the hotsync name on the Centro? Do you have more than 1 username in Palm desktop?
When it asked for the username, I assumed the name you used is the username in Palm desktop that has the data.
One thing you can try is to export the data from the current username, create a new username in Palm desktop, import the data into the new username, hard reset the Centro, connect to the PC, use the new username you created when it asks for the username and complete the sync. See if that may resolve the issue.
The best way to preserve your data is to export the data in each category in Palm Desktop to a seperate folder on your PC.
Create a new folder on your PC somewhere that is convenient. Name it something like Palm Desktop Data. Click on the link below and follow the instructions on that page for the export procedure.
http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=28734
Make sure you select all for the range in the export window.
With the data saved in the folder you created, make a copy of that folder and save to a flash drive, cd-rw or external hard drive.
Anytime you make a change in Palm Desktop, export the data that was changed to that folder and save again to the external media.
With this process you can always import the data back into Palm Desktop anytime you have a problem with the data in Palm Desktop or if your computer/hard drive/device crashes.
Post relates to: Palm i705

Palm Treo Pro freezes after hard reset

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You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Similar issue - History:
Began experiencing device.exe crash about 1-2 minutes after soft reset [after installing old 3.x beta of Skype app]. Also could not turn on BT or Wifi after installation completed or after soft resets. Both symptoms continued after uninstalling both the Skype app and the fenec browser.
Executed full sync of device and performed a hard reset. I have performed several hard resets to see if that would work and no luck.
The hang is occuring roughly half-way through eboot(?) load of WinMo image from flash (screen with out-of focus lights and progress bar).
Note that I did not purchase a SIM card with the Treo - so slot is empty. I also installed a 16GB transflash that was working A-OK - have removed it until I can get device to boot again.
My experience with developing CE (5/6) images with Platform Builder tells me I may have a corrupted ROM image (or worse - faulty flash block/hardware). Is there a way to obtain and reflash the treo pro (850UEU unlocked ROM image to make sure this isn't a HW issue (without going to third(?)-party images/flashing utilities)?
I purchased the unit recently as an open-box from TigerDirect - several of the qwerty keypad buttons do not work (including power button and wifi button) - shouldn't be interfering with this stage of boot, though...
Any help you can provide in solving this issue would be greatly appreciated.
Thanks!

Touchscreen calibration issues on palm tx after hard reset

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