Touchsmart 610-1050y burner problem

It is unable to burn discs. Tried uninstalling and reinstalling but still same problem.

Hello flippy59:
I am so sorry I over look your post some how I mist it. I hope I am not to late. Before you replace your Optical drive try using maxell discs. I found out that HP Touchsmart's have an issue. That is not all disc's will work so that may be your troubles right TDK discs do not work period. Maxell brand defently work. So try them and see if you are able to burn them. If not then contact HP parts store and replace it. Takes 3 days for shipping and 45 minutes to in stall. I am not sure if they use the same Optical drive in all the HP Touchsmart 600 series go to our home update web page.See Question or Keyword search box Type in Optical drive. That will bring up a new page Click on Replacing the cd/dvd drive. Next page is direction giving. You will need Your computers serial number so store representative can cross reference it. This is the Part number for HP Touchsmart 600-1050 Optical Drive. 466803-001 for U.S.A. stores. Cost is $257.21 look it up for Re: Touchsmart 600-1050 CD Drive Won't Read VCD CDs.... Dated 10/27/2011 in Touchsmart forum section.. More details about Optical drive are given there.

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I have a HP 610-1050Y it has a HP-BDDVDRW CA21N DVD/CD-R DRIVE is this a Blu Ray Player.

I have a HP Touchsmart 610-1050Y it has a HP-BDDVDRW CA21N DVD/CD-R DRIVE is this a Blu Ray Player. It says Blu Ray Playback

computertech65 wrote:
Okay Sorry I also wanted to know WHY no Blu Ray discs work in that player. Regular DVD dics work in there.
One of the 2 items is the issue:
A: The BR laser section of the drive is dead, it's not the same as the DVD laser
B: The version of the HP DVD software you're using is not recognizing the BR discs, this is almost always solved by using the latest version.
You can also eliminate or confirm B: by using a trial of another product such as Total Media Theater, but do NOT use any Cybermedia products since they are the OEM for HP.

Solve a problem with AMD/ATI Video Driver HP Touchsmart 610-1280

I get an error message saying that my AMD/ATI Video Driver has stopped working correctly and I need to update my driver but when I do on HP Support it says that the page doesn't exist. Any ideas where i can get this driver or how to fix this?

Hello @rebonitz,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that when you go to update your drivers on your HP TouchSmart 610-1280qd CTO Desktop PC AMD Graphic Drivers page you are getting page cannot be displayed. I am providing you with a direct link the HP TouchSmart 610-1280qd CTO Desktop PC Drivers. When there simply choose the operating system that you are using from the drop-down box and click NEXT. You can then scroll down till you see Driver - Graphics and click on it and you will see the link to your graphics card download page. Click on that and you are at the page you are needing.
I hope I haev answered your question to your satisfaction. Thank you for posting on the HP Forums. Have a great day!
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My HP Touchsmart 610 screen is blank when I switch it on. only less that a second screen flash.

when I turn on my computer hp touchsmart 610 desktop the screen has only less than a second flash and then it's blank and I can't see anything. I used some instructions like pushing f10 key for 5 seconds and reseting the bios and blo blo but it won't work. I also removed cd or usb but it still not working. plesae somebody help.

Hi Fanoos,
Although this post is a couple years old, I figured I would give it a reply anyway just so other people with similar issues have a little more up to date info.
AugyTek is actually the name of my repair shop, and this is a "fun" problem that I see all the time.
Regarding specifically the Touchsmart 610 system, when you see the flash like that, there is an easy way to tell exactly where the problem is originating from.
First, check your power supply "brick". It should be warm to the touch with it plugged in and machine running. If it feels like it is going to burn your hand, your PS is probably the culprit. I recommend taking it to your local technical shop, or using a voltmeter if you have one to see exactly what it is putting out. It should be 19v give or take a couple tenths of a volt. Anything more than a couple of tenths off and your power supply is probably the culprit, and may have done some additional damage to the PC itself.
If everything is good there, now it's time to assess internally. Power off the machine, disconnect the power supply, hold the power button in for a couple of seconds until the green light on the back is no longer lit. Follow the instructions on the HP website to removing both the left and right covers on the back of the PC. (Take proper precautions for static electricity.)
Take out the Hard Drive and the RAM. replace the covers, but no need to screw them in. Plug your power supply back in and power the machine on.
You should get one short and one long beep and nothing should display on the screen. This is testing for proof of life from the board. If you get no beeps, your board is malfunctioning and sadly with these it often is easier and cost effective to just get a new machine than replace the board.
If you get beeps, the board is fine and you need to replace one stick of ram after powering off properly again and then start it up. You should be able to see the "no boot media" message it displays because the system will halt.
If the lettering is fuzzy, diminished, in a low resolution, or looks anything other than normal, the likely cause is video related. You now have to determine to what extent the video is malfunctioning.
(Yes, I know that you probably arrived at this conclusion already that the something was messed in the video/display area, but I can't tell you how many times I have asked people if they have tested for other things and they say no or how do you do that? By ruling out other malfunctions, you arrive with the correct solution faster.)
You can power the machine down and remove the back covers and carefully reseat ALL micro style cables that you can see. There should be 3 in the top left, 2 on the inverter (the thing with the cover), and then 4 in the top right that are kind of hard to manage. These cables are all related to power, with some related to video and the touchscreen itself.
So now boot the system up normally, if you still have the one second screen, then attempt to plug in USB devices, insert a CD/DVD, and if you have one handy, use a USB to VGA adapter. If any of these things do not initalize/work properly with the typical windows sound when you plug them in, the likely cause is your motherboard, related to power issues.
If your board is not able to route enough power through it past the graphical chip, into the inverter, and the LCD, power USB devices, etc., this is a tell tale sign that your machine has issues supplying enough power to all these things. This is why you will see the one second screen everytime you turn the screen on or wake it out of standby, because there isn't enough or consistent power to keep the system running normally.
Because it is fairly cost prohibitive and time consuming to replace the board, you can pretty much write off the system.
Now if your USB devices and Optical drive work fine and everything initializes, you may be able to get away with replacing the inverter. These parts do go bad, and the inverter, which sits on top of the optical drive in the system is naturally exposed to heat from the DVD drive and is a really bad design flaw. Replacing this may solve your problem.
If it is replaced and you still have the same issue, likely your problem is with the LCD screen itself, and again... not really worth it to replace it.
If it is your board and power issues, if you are hell bent on repairing this, and you are familiar with how to reflow a board, or know a professional that can attempt it, you certainly can give it a whirl. DO NOT attempt the unprofessional ways to reflow a board as you see on some videos. Whereas these methods can work, you need to have an intricate knowledge of electronics and temperature effects on circutry to even warrant attempting them.
Some people say a hair dryer will work, but the problem is then you dont know exactly how much heat you are at temperature wise, and a hair dryer will auto cool and heat it's coils as it sees fit to maintain it's own stability, where as a genuine heat gun will not. Again, if you don't have experienced knowlege in reflowing boards, I wouldn't recommend doing it.
By reflow, I am referring to reflowing the solder in the board. Unless a visible malfunctioned blown or bulged capacitor is present, reflowing the solder to it's original paths is done by the way of keeping the board level, and gradually and evenly heating the board up to a temperature to where solder melts. Solder will naturally go back into it's original form at a certain temperature and reseal any cracks or breaks in the solder, thereby repairing the flow of electricity for that certain component. This is also assuming the component that has the solder is not damaged as well.
This process is best left to professionals with proper equipment, because you can in fact to irrepariable damage to the board if you are inexperienced. Being careful will not save you in this instance.
The one thing you want to remember with All in ones, and especially touch screens, is that they generate an AMAZING amount of heat. Any blockage from dust or covered vent ports can quickly lead to your machines demise. Due to the design of any All in one, heat has been, and probably always will be an issue with these units.

Where can I download HP Recovery Manager for my TouchSmart 610--1150xt running WIndows 7 x64?

Many users would prefer a clean install of Windows with the option to install only those applications that they personally find useful. Currently, if performing a clean install of Windows -- even if creating recovery disks and maintaining the HP recovery partition -- it is not possible to access the Recovery Manager with the option to re-install only the drivers and any useful preinstalled software. The only options under these circumstances is to perform a system restore back to the factory state thus removing an separate clean installation of the operating system or reinstalling the limited number of drivers and applications available for the TouchSmart from HP Support.
If it were possible to reinstall the HP Recovery Manager software, it should also be possible to selectively re-install needed drivers and applications from the recovery partition using the "Software Program Reinstallation" and "Hardware Driver Reinstallation" options. These options are not available from the boot menu or reinstall disks.
I have found downloads for the Recovery Manager software specific for Windows Vista and for certain specific HP laptops running WIndows 7, but I have been unable to locate a similar download for the TouchSmart 610 AIO. Has anyone located a download of the HP Recovery Manager software applicable for the TouchSmart 610?

This procedure uses the original factory installed HP OEM Windows product key and HP OEM certificate and requires the HP BIOS to have SLP/SLIC v2.1. This procedure will install a completely clean Windows 7 installation and may require the installation of HP drivers. Some HP drivers and/or HP software needed by your computer may not install because the OS is no longer branded as "HP". Please create your personal HP Recovery Disc set before continuing with these instructions. Back-up all of your personal data and files before proceeding with this process.
1) Download and unzip ABR Beta for Windows 7. Here is the main page to ABR for Windows Vista. Please follow the "How to use it" section for information and instructions on how to use it. These steps apply to Windows 7 as well. Perform the "activation backup" on your original hard drive with the factory HP OEM Windows installation, saving the backup files in several locations (USB stick, SD card, external drive, etc.).
2) Download your version (the version that was preinstalled on your HP computer) of Windows 7 from Official Windows 7 SP1 ISO from Digital River. Using the built-in Windows 7 CD/DVD burning software, burn the downloaded Windows 7 ISO image to a DVD.
3) Install Windows 7 from your new "Windows 7 disc" to your SSD, following all prompts as needed. Don't enter a Windows product key and don't allow Windows to try to auto-activate. After the Windows installation is complete, run ABR "activation restore" to "install" the previously backed up product key and certificate. Verify that Windows is activated, if not activated... repeat "activation restore" until Windows 7 is activated.
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
I, personally, have used the above procedure with great success on many HP desktops and laptops. I can't comment on how well it works with HP TouchSmart computers as I haven't had one to experiment on until recently.
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Frank
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Unable to Control Volume on Hp Touchsmart 610

Hello,
I just received my brand new custom HP Touchsmart 610 system. I've found that I am unable to lower the master volume at all. I have tried using the mouse to lower the volume on the sound mixer, the keyboard buttons and side monitor buttons.
Every time I lower the sound to say 50% it immediately slides back up to 100% automatically. It's as if a "Volume Up" button is perpetually being held down, but no button is stuck on the keyboard or monitor. I called HP and we did a full system restore but it did not resolve the issue, so they said to send it back. While waiting on a new computer, I figured I'd give the forum a shot.
Anyone have this problem?
And also,
Another question... The HP My Touch Volume control that auto opens on the desktop when I turn the computer on can not be taken off the desktop. The only way I was able to get rid of it was to end the My Touch process in task manager, but it seems like I should be able to disable that volume display on the desktop, and only open it when I want to adjust monitor settings...
Thanks so much for any help!

Hi to all that have volume control issues on the Touchscreen 610,
Here is my experience:
I received my replacement (long story) TouchSmart 610-1180qd Win 7 64 bit computer from HP on Friday 07/15/2011. Right out of the box the volume control registered 100% and returned to 100% despite attempts to control it via mouse clicks and keyboard control.
My initial thought was to check and update the IDT High Definition Audio CODEC device and driver. At first, I simply disabled this driver which effectively gave me back control. Of course this is an unacceptable solution because it should work right out of the box, right? Upon reenabling the driver, the problem returned. I updated the driver but the problem persisted.
Perplexed as I was, I discovered that if I manually set the volume control using the volume control located on the left side case , it would allow a setting less than 100% and stay at settings which I deemed comfortable. At least for a while...
This solution was short-lived because when I attempted to adjust the screen down to "tablet mode", the volume immediately shot back to 100%. You see, when I grasped the case on the sides (where we are told to handle in order to adjust into the tablet configuration, that is, semi-flat on the desk), apparently some contact is made where the volume control is given the order to increase (this is not me accidentally pushing the buttons with my hand). The volume will stay there until I manually change it back using the left side case volume controls.
OK. So now I think there is a defect in the case design that causes the volume control to migrate to 100%. Perhaps HP will fess up to their quality control issues and fix this?
If only that was all!
It seems that the same issue manifests itself under other circumstances. For instance, the Touchsmart was idling in screensaver mode while I was working on other computers in my network. You know, power on, updates, and the like on the other computers, when I noticed that this Touchsmart was showing the volume bar at 100%. This with no other input or contact of any kind! So, what happened here????
Clearly there is an issue with either the case design or software compatability. I wonder if any others out there experience the same issues as I've explained here.
Perhaps some of you can do a little troubleshooting and try some of these temporary workarounds as I've explained here and get back to this forum to explain your experiences.
Maybe together we can get HP's attention to recognize this problem.
Thanks for trying.

How do I connect 1394 (firewire) to my 610-1050y Win 7 (64)

I have a panasonic pv-dc252D camcorder which requires a firewire for video connection. How do I connect to my 610-1050Y?

Hi,
Probably any USB-Firewire converter/adapter can do this work, something in the following list:
http://www.google.com.au/search?q=usb+to+firewire+adaptor+shop&hl=en&tbo=u&biw=1680&bih=839&source=u...
Regards.
BH
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I have an HP Touchsmart 610 1130y pc and the touch screen is not working - how can I fix it?

Does anyone know how to get the touch screen on an HP Touchsmart 610 1130y pc working again? I get an error message "CLL error: 80004005.

Ingo, the reset has worked, pressing home and sleep buttons together! The problem is that the screen turned black and the iPod does not start again.
Yesterday, I wrapped the iPod with a plastic. Today, the slide to unlock is moving, but still not reaching the end of the slide bar.
What should I do now? Try to charge it and reset it on iTunes?
(thanks, you're really helping me)

Drivers will not install on TouchSmart 610-1030f

I am on a family TouchSmart 610-1030f with Windows 7 64-bit and cannot get the graphics drivers to update at all. They have not been updated since January 2011. The graphics card is an Intel HD Graphics Core i3. I have tried through the HP and Intel websites and both times I get an error. Through the HP website, it only says something along the lines of "the software did not install (259)." Through the Intel website, I get an error saying "Your computer does not meet the minimum requirements to install this software" or something like that. Windows is completely, fully updated, so that is not the problem.

Hello @ydnube,
I understand that you are having issues installing an update for your graphics on your HP TouchSmart 610-1030f Desktop PC. I am providing you with a link to the HP TouchSmart 610-1030f Desktop PC Drivers page where you will note that there are no updated drivers for your computer running Windows 7 64-bit. The only drivers available are the ones that originally came with the computer. I suspect that the reason you cannot install the drivers you are trying to install is because they are not for your computer and the operating system is not permitting you to install something that is not made for the hardware you have.
I hope this helps. Thank you for posting on the HP Forums. Have a great day!
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"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

Touchsmart 610 will not boot from CD drive or USB device.

Hi all
I have a TouchSmart 610 and I performed a standard restart but it would not boot. I tried the various options in restart recovery to no avail.
I made a win 7 recovery disk on another win 7 64 bit machine to try and repair the Windows os but I cannot get the PC to boot from the CD drive.
I have altered the boot order in BIOS so that CD is first. But when I try to boot up it goes to the windows recovery screen again.
I have an "ultimate boot" disc and tried to boot from that but same problem.
If I look at Bot order in BIOS it still says CD is first.
Anyone got any iddeas?
Thanks in advance.

Hello Grasper,
Welcome to the HP Forums.
I understand that you're having an issue with the computer booting from CD Rom. I will do what I can to help with this.
Check the BIOS and make sure "legacy devices" is enabled.
You can also try and manually boot to the CD ROM. On start up if you press F*(F8/ F9/ F11/ or ESC. it varies per computer) It will bring up a menu with the devices you can boot from. If the disk drive is listed select it and see what happens.
If nothing happens it could be an issue with the CD ROM itself. You could try another drive in that case. If its still not working at this point, then it could mean an issue with the motherboard itself.
I hope this was able to help you out. Thank you for posting on the HP Forums.
I worked on behalf of HP.

Core temp monitor program for hp touchsmart 610-1250

Hi,
Re: HP TouchSmart 610-1250, 64 bit, Win 7.
This is a new computer, my first all-in-one, and I want to monitor core temp. My CPU gadget tells me this has no core temp monitor system. Is it possible to download a monitor?
As an all in one, I'm concerned about heat build up, since I'm using it all day.
Any info is appreciated.
Thanks
A
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View Solution.

Have you tried SIW? (System Information for Windows by Gabriel Topala) I highly recommend it. Go to the sensors page after you open it, and then It should tell you.
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Touchsmart 610-1030f webcam not working when external Hard Drive plugged in

Purchased a Touchsmart 610-1030f ... problem when I have my Western Digital ( My book ) plugged in the Web cam will not work
and a usb hub error indicates that the Devise My Computer is not recognized ,everything works great but the webcam ,
and there is no issues with the external hard drive ( My book) ... if I unplug the usb cable to the external hard drive and reboot the computer everything works but of course not the external hard drive because it is now unplugged ...... Help , I would like to keep the external hard drive plugged in all the time .....

The issue is the Canon camera not the brand of the external hard drive. Canon's implementation of the firewire prototcol seems particularly problematic. Acquiring another external hard drive from a different manufacturer is unlikely to fix the issue.
The reliable solution to your problem is to add a second firewire bus to your mac. Unfortunately only the G5 tower, MacPro or the MacBookPro come with the requisite slot to add a firewire card. Beyond the slot, the MacPro and G5 tower have the ability to add an additional internal drive which negates the need for an external drive for editing.
At this point you have three options from least to most expensive:
1. capture to your system hard drive then move the files over to the external for editing.
2. get a different camera/dv VTR to use as the capture device.
3. get a MacPro or MacBookPro for your editing computer.
Good luck.
x

I have a touchsmart 610. Is is lightscibe enabled.

I have a touchsmart 610. Is is lightscibe enabled. I have run lightscibe diagnostics which says no lightscibe configuration problems found. But no media detacted. The drive is hp cddvdw ts-t633p hib) 195. I am trying verbatim CD-R, light scibe. Any help would be appreciated. Thanks
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Here are the original factory specs for your HP TouchSmart 610-1100uk Desktop Computer. Based on the specs, I don't see a reference to this model supporting LightScribe. Additionally, there isn't a driver or software for LightScribe listed on the HP TouchSmart 610-1100uk Desktop PC Drivers page. While this isn't proof positive that your model doesn't support LightScribe, it is enough to says that it most likely doesn't.
If you have any further questions, please don't hesitate to ask.
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Where can I find the wireless switch on a hp touchsmart 610-1230?

I have just purchased a new HP TouchSmart 610-1230 and when connecting to the wireless network it informs me that the wireless is turned off. It says that I need to find a button to turn it on but I can't find this button anywhere on the computer. Does anyway know where I can find it?

Hi,
Is it a dv6-1245dx ? The switch is on the top right corner. Page #11 of the following manual shows you where:
http://h10032.www1.hp.com/ctg/Manual/c01758220.pdf
More manuals are in the following link:
http://h10025.www1.hp.com/ewfrf/wc/manualCategory?cc=us&lc=en&product=3979380
Regards.
BH
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TouchSmart 610-1115uk Randomly Shuts Off Without Warning

i have had this TouchSmart for about 2 years now and it is in immaculate condition. physically apart from dust, which i clean out regularly, you'd be mistaken for thinking it was new. in terms of operation i have always been careful to look after it too, running regular scans of the HDD and hardware, updating drivers and being careful when it comes to what i download.
i have recently upgraded to Windows 8 Pro x64 (within the last 2 months) but didn't do a clean install, i simply upgraded from Windows 7 Pro x64, and to be honest after a few tweaks the computer was working better than ever, it was faster both running programs and in terms of startup time, and graphics looked better than ever.
then about 2 weeks ago it just shut off without warning, not shut down like if you'd asked it to, but just went blank like loss of power, i powered it up and it didn't do it again for quite a while and so i assumed it was a one off. but it soon started doing it regular. i've gone through every thing i can possibly think of trying to diagnose what the problem is, i've checked all wires and connectors, cleaned out all dust and checked for overheating, updated drivers, removed the extra RAM i'd installed not long after purchase, wiped the system and reinstalled Windows 8 from scratch, deactivated Threading on the CPU, and have reduced power to the CPU down to 50%.
this last action did reduce the frequency of the shut off issue significantly but it just seems completely random, i can be running any number of programs and it can work fine for hours, and then i can be doing nothing on it and it will just die.
i have run no end of diagnostics on it and they all say everything is fine, no viruses, no errors and no build up of heat (i've monitored the temperature rise when running and it never gets over 40 now with the CPU power turned down).
please can someone tell me if i'm missing anything, and if i can solve this without HP as my warranty ran out a few months ago, thank you.
updated: the shut off problem seems to occur more often when the computer isn't really having to process very much like when it is left idle or when i'm just using the internet, whereas if i play a game or use a resource hungry application it rarely happens.

I'm going to reply here just in case someone else happens upon this post and wants a definite answer like I did...
My Problem
My computer randomly shut down as if the power had gone out. I didn't shut it down on purpose, hit a button, put it to sleep nor was it running updates and needed to restart... it simply, shut off. It shut off much like the power goes out in a home, however all of my lamps and other electronics in my room were on. It was only my computer that shut down.
I followed a lot of advice in the forums and it did turn back on a few times but only for a few minutes before turning off and never coming back on.
I feared it would be the motherboard but a friend informed me it could be the Power Supply (the brick) and I saw THIS post and thought... it has to be that... or at least I HOPED it was that... or I was switching to Mac.
Never heard a response back to my reply to this post, and I didn't see a follow up to the guy above seeing if it worked for him.
The Solution
I decided to go ahead and purchase the power supply part for my computer which is the HP TouchSmart 610-1130f All-in-One series. It needed to be a 150W (hard to find but is sold in the HP Parts store).
This is the part info: 609919-001 In stock Powersupply - Madeline-R 150W 19V EPS2.0 Shasta
Upon receiving the part and plugging it into my computer, it worked. That was 9 hours ago (currently using fixed computer) and it is running just fine. I'm STILL holding my breath and hoping it doesn't go out again. If it does I will come back to the forum and let everyone know.
Hopefully I won't be back again in 2 years to purchase a new part. Lucky it wasn't something worse like the motherboard... having a computer that only lasts 2 years?
Anyways. Thought you should know random person reading this. Best of luck.

Touchsmart 610-1050y burner problem

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