Unable to Control Volume on Hp Touchsmart 610

Hello,
I just received my brand new custom HP Touchsmart 610 system.  I've found that I am unable to lower the master volume at all.  I have tried using the mouse to lower the volume on the sound mixer, the keyboard buttons and side monitor buttons.
Every time I lower the sound to say 50% it immediately slides back up to 100% automatically.  It's as if a "Volume Up" button is perpetually being held down, but no button is stuck on the keyboard or monitor.  I called HP and we did a full system restore but it did not resolve the issue, so they said to send it back.  While waiting on a new computer, I figured I'd give the forum a shot. 
Anyone have this problem?
And also,
Another question... The HP My Touch Volume control that auto opens on the desktop when I turn the computer on can not be taken off the desktop.  The only way I was able to get rid of it was to end the My Touch process in task manager, but it seems like I should be able to disable that volume display on the desktop, and only open it when I want to adjust monitor settings...
Thanks so much for any help!

Hi to all that have volume control issues on the Touchscreen 610,
Here is my experience:
I received my replacement (long story) TouchSmart 610-1180qd Win 7 64 bit computer from HP on Friday 07/15/2011. Right out of the box the volume control registered 100% and returned to 100% despite attempts to control it via mouse clicks and keyboard control.
My initial thought was to check and update the IDT High Definition Audio CODEC device and driver. At first, I simply disabled this driver which effectively gave me back control. Of course this is an unacceptable solution because it should work right out of the box, right? Upon reenabling the driver, the problem returned. I updated the driver but the problem persisted.
Perplexed as I was, I discovered that if I manually set the volume control using the volume control located on the left side case , it would allow a setting less than 100% and stay at settings which I deemed comfortable. At least for a while...
This solution was short-lived because when I attempted to adjust the screen down to "tablet mode", the volume immediately shot back to 100%. You see, when I grasped the case on the sides (where we are told to handle in order to adjust into the tablet configuration, that is, semi-flat on the desk), apparently some contact is made where the volume control is given the order to increase (this is not me accidentally pushing the buttons with my hand). The volume will stay there until I manually change it back using the left side case volume controls.
OK. So now I think there is a defect in the case design that causes the volume control to migrate to 100%. Perhaps HP will fess up to their quality control issues and fix this?
If only that was all!
It seems that the same issue manifests itself under other circumstances. For instance, the Touchsmart was idling in screensaver mode while I was working on other computers in my network. You know, power on, updates, and the like on the other computers, when I noticed that this Touchsmart was showing the volume bar at 100%. This with no other input or contact of any kind! So, what happened here????
Clearly there is an issue with either the case design or software compatability. I wonder if any others out there experience the same issues as I've explained here.
Perhaps some of you can do a little troubleshooting and try some of these temporary workarounds as I've explained here and get back to this forum to explain your experiences.
Maybe together we can get HP's attention to recognize this problem.
Thanks for trying.

Similar Messages

  • Unable to control volume on headphones for Spotify when using Apple Iphone Dock

    I have an Iphone 5 and its connected to the Apple Iphone Desk docking station.
    I have plugged my headphones into the Line Out port on the back of the docking station
    However I am unable to control the volume of Spotify and it plays music at full volume through my headset
    When undocked it works fine.
    How can I fix this?

    I have an Iphone 5 and its connected to the Apple Iphone Desk docking station.
    I have plugged my headphones into the Line Out port on the back of the docking station
    However I am unable to control the volume of Spotify and it plays music at full volume through my headset
    When undocked it works fine.
    How can I fix this?

  • Unable to control volume on MacBook Pro?

    Running OS X Mavericks (10.9.2) I am unable to change volume without restarting.  Awhile later it happens again, the F10, F11, and F12 keys become non-responsive in controlling the volume.

    Have you tried a PRAM reset?
    http://support.apple.com/kb/ht1379
    Ciao.

  • 10.4.9 - Keyboard unable to control volume

    After installing the 10.4.9 update, my keyboard now is unable to control the volume of my machine. When I press the VOL UP, VOL DOWN, and MUTE keys - I do get the on-screen indication that these changes are being made, but the audio indicator by the clock does not change. And, more importantly, the audio levels do not change at all. HELP!

    I'm having the same problem, my only diffrence is that I still use 10.4.8.
    anyone know the solution?
    thanks
    bac

  • Unable to control volume.....

    While listening music in Lumia 820, we dont have control on volume.. If I reduce volume to zero from say 25, then also it continuesly play music in volume 25....
    how to manage / control volume ????
    is there any music player like vlc media player ???

    While listening music in Lumia 820, we dont have control on volume.. If I reduce volume to zero from say 25, then also it continuesly play music in volume 25....
    how to manage / control volume ????
    is there any music player like vlc media player ???

  • Unable to control volume in headset

    Since upgrading to Lion I cannot adjust the volume when I am using my headset. If I use the volume control on the headset the sound icon appears on my iMac display changes as well as the volume control on the menu bar, but the volume on my headset is still at maximum. Help! I use the headset for Skype and this is making in nearly unusable.

    I wonder if the lack of response means that I am the only one with this problem.
    I am using Logitech headset .. probably H390.

  • Remote control not working on Touchsmart 610-1030uk

    Had been working fine for long time. Now out of warranty. Battery fine. Indicator on remote and on PC (white LED on front panel) both show IR is working. Mouse and keyboard still work fine. I have tried uninstalling and reinstalling drivers for Microsoft eHome infrared transceiver but still can't get the machine to respond to remote control. 
    Any thoughts?
    This question was solved.
    View Solution.

    Hello frrw. Sorry to waste your time. I changed the batteries and it works fine. It seems the red LED on the remote and the white LED on the PC that flashes when I press a button on the remote do not mean that the batteries are strong enough. 
    Meanwhile I have that recurring problem with blu-ray players. I will post a new question and maybe you can help. 
    Many thanks. 

  • Where can I download HP Recovery Manager for my TouchSmart 610--1150x​t running WIndows 7 x64?

    Many users would prefer a clean install of Windows with the option to install only those applications that they personally find useful.  Currently, if performing a clean install of Windows -- even if creating recovery disks and maintaining the HP recovery partition -- it is not possible to access the Recovery Manager with the option to re-install only the drivers and any useful preinstalled software.  The only options under these circumstances is to perform a system restore back to the factory state thus removing an separate clean installation of the operating system or reinstalling the limited number of drivers and applications available for the TouchSmart from HP Support.
    If it were possible to reinstall the HP Recovery Manager software, it should also be possible to selectively re-install needed drivers and applications from the recovery partition using the "Software Program Reinstallation" and "Hardware Driver Reinstallation" options.  These options are not available from the boot menu or reinstall disks.
    I have found downloads for the Recovery Manager software specific for Windows Vista and for certain specific HP laptops running WIndows 7, but I have been unable to locate a similar download for the TouchSmart 610 AIO.  Has anyone located a download of the HP Recovery Manager software applicable for the TouchSmart 610?

    This procedure uses the original factory installed HP OEM Windows product key and HP OEM certificate and requires the HP BIOS to have SLP/SLIC v2.1. This procedure will install a completely clean Windows 7 installation and may require the installation of HP drivers. Some HP drivers and/or HP software needed by your computer may not install because the OS is no longer branded as "HP". Please create your personal HP Recovery Disc set before continuing with these instructions. Back-up all of your personal data and files before proceeding with this process.
    1) Download and unzip ABR Beta for Windows 7. Here is the main page to ABR for Windows Vista. Please follow the "How to use it" section for information and instructions on how to use it. These steps apply to Windows 7 as well. Perform the "activation backup" on your original hard drive with the factory HP OEM Windows installation, saving the backup files in several locations (USB stick, SD card, external drive, etc.).
    2) Download your version (the version that was preinstalled on your HP computer) of Windows 7 from Official Windows 7 SP1 ISO from Digital River. Using the built-in Windows 7 CD/DVD burning software, burn the downloaded Windows 7 ISO image to a DVD.
    3) Install Windows 7 from your new "Windows 7 disc" to your SSD, following all prompts as needed. Don't enter a Windows product key and don't allow Windows to try to auto-activate. After the Windows installation is complete, run ABR "activation restore" to "install" the previously backed up product key and certificate. Verify that Windows is activated, if not activated... repeat "activation restore" until Windows 7 is activated.
    ++++++++++++++++++++++++++++++++++++++++++++++++++​++++++++++++++++++++++++++++++++++
    I, personally, have used the above procedure with great success on many HP desktops and laptops. I can't comment on how well it works with HP TouchSmart computers as I haven't had one to experiment on until recently.
    ++++++++++++++++++++++++++++++++++++++++++++++++++​++++++++++++++++++++++++++++++++++
    Frank
    {------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
    Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
    This is a user supported forum. I am a volunteer and I don't work for HP.
    HP 15t-j100 (on loan from HP)
    HP 13 Split x2 (on loan from HP)
    HP Slate8 Pro (on loan from HP)
    HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
    HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
    HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
    HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
    HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

  • TouchSmart 610 Touchscree​n is not working (windows 7)

    Hey guys,
    I have had my TouchSmart for about 2 years, and it's been near a year that my touch input hasn't been working, but since I wasn't really using it, I never followed up until last week. But I was pretty upset when I realized I had a 2 year warranty which was just expired on 02/02/14. I have tried all be basic things that has been suggested on this site or any other sites, such as running Windows update (and yes I installed the optional updates as well). I have also checked and updated all the drivers, and at this point is running out of options. I have a bit of IT experience so I think I know what I'm doing but I'm running out of ideas.      Any suggesstions?
    HP TouchSmart 610-1100z CTO Desktop PC
    Windows 7 Home Premuim - Service Pack 1
    Product no: QB912AV
    Everything in Device Manager seems normal (no warning signs)
    Thank you for help in advance

    Hello ShawnShamlou,
    Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
    I understand that your t ouch screen on your HP TouchSmart 610-1280qd CTO Desktop PC is not working and you are now out of warranty. I am providing you with an HP Support document: Troubleshooting Touch Screen Issues in Windows 7 that will give you troubleshooting steps to help you resolve this issue. I would focus my attention on the subject "Pressing the touch screen does not do anything" as that is the section that applies to your issue.
    Please re-post with the results of this document. Thank you for bringing your issue to the HP Forums. Enjoy the rest of your day!
    Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
    Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
    Dunidar
    I work on behalf of HP
    Find out a bit more about me by checking out my profile!
    "Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

  • My HP Touchsmart 610 screen is blank when I switch it on. only less that a second screen flash.

    when I turn on my computer hp touchsmart 610 desktop the screen has only less than a second flash and then it's blank and I can't see anything. I used some instructions like pushing f10 key for 5 seconds and reseting the bios and blo blo but it won't work. I also removed cd or usb but it still not working. plesae somebody help.

    Hi Fanoos,
    Although this post is a couple years old, I figured I would give it a reply anyway just so other people with similar issues have a little more up to date info.
    AugyTek is actually the name of my repair shop, and this is a "fun" problem that I see all the time.
    Regarding specifically the Touchsmart 610 system, when you see the flash like that, there is an easy way to tell exactly where the problem is originating from.
    First, check your power supply "brick".  It should be warm to the touch with it plugged in and machine running.  If it feels like it is going to burn your hand, your PS is probably the culprit.  I recommend taking it to your local technical shop, or using a voltmeter if you have one to see exactly what it is putting out.  It should be 19v give or take a couple tenths of a volt.  Anything more than a couple of tenths off and your power supply is probably the culprit, and may have done some additional damage to the PC itself.
    If everything is good there, now it's time to assess internally.  Power off the machine, disconnect the power supply, hold the power button in for a couple of seconds until the green light on the back is no longer lit.  Follow the instructions on the HP website to removing both the left and right covers on the back of the PC.  (Take proper precautions for static electricity.)
    Take out the Hard Drive and the RAM.  replace the covers, but no need to screw them in.  Plug your power supply back in and power the machine on.
    You should get one short and one long beep and nothing should display on the screen.  This is testing for proof of life from the board.  If you get no beeps, your board is malfunctioning and sadly with these it often is easier and cost effective to just get a new machine than replace the board.
    If you get beeps, the board is fine and you need to replace one stick of ram after powering off properly again and then start it up.  You should be able to see the "no boot media" message it displays because the system will halt.  
    If the lettering is fuzzy, diminished, in a low resolution, or looks anything other than normal, the likely cause is video related.  You now have to determine to what extent the video is malfunctioning.  
    (Yes, I know that you probably arrived at this conclusion already that the something was messed in the video/display area, but I can't tell you how many times I have asked people if they have tested for other things and they say no or how do you do that?  By ruling out other malfunctions, you arrive with the correct solution faster.)
    You can power the machine down and remove the back covers and carefully reseat ALL micro style cables that you can see.   There should be 3 in the top left, 2 on the inverter (the thing with the cover), and then 4 in the top right that are kind of hard to manage.  These cables are all related to power, with some related to video and the touchscreen itself.
    So now boot the system up normally, if you still have the one second screen, then attempt to plug in USB devices, insert a CD/DVD, and if you have one handy, use a USB to VGA adapter.  If any of these things do not initalize/work properly with the typical windows sound when you plug them in, the likely cause is your motherboard, related to power issues.  
    If your board is not able to route enough power through it past the graphical chip, into the inverter, and the LCD, power USB devices, etc., this is a tell tale sign that your machine has issues supplying enough power to all these things.  This is why you will see the one second screen everytime you turn the screen on or wake it out of standby, because there isn't enough or consistent power to keep the system running normally.  
    Because it is fairly cost prohibitive and time consuming to replace the board, you can pretty much write off the system.
    Now if your USB devices and Optical drive work fine and everything initializes, you may be able to get away with replacing the inverter.  These parts do go bad, and the inverter, which sits on top of the optical drive in the system is naturally exposed to heat from the DVD drive and is a really bad design flaw.  Replacing this may solve your problem.
    If it is replaced and you still have the same issue, likely your problem is with the LCD screen itself, and again... not really worth it to replace it.
    If it is your board and power issues, if you are hell bent on repairing this, and you are familiar with how to reflow a board, or know a professional that can attempt it, you certainly can give it a whirl.  DO NOT attempt the unprofessional ways to reflow a board as you see on some videos.  Whereas these methods can work, you need to have an intricate knowledge of electronics and temperature effects on circutry to even warrant attempting them.  
    Some people say a hair dryer will work, but the problem is then you dont know exactly how much heat you are at temperature wise, and a hair dryer will auto cool and heat it's coils as it sees fit to maintain it's own stability, where as a genuine heat gun will not.  Again, if you don't have experienced knowlege in reflowing boards, I wouldn't recommend doing it.  
    By reflow, I am referring to reflowing the solder in the board.  Unless a visible malfunctioned blown or bulged capacitor is present, reflowing the solder to it's original paths is done by the way of keeping the board level, and gradually and evenly heating the board up to a temperature to where solder melts.  Solder will naturally go back into it's original form at a certain temperature and reseal any cracks or breaks in the solder, thereby repairing the flow of electricity for that certain component.  This is also assuming the component that has the solder is not damaged as well.
    This process is best left to professionals with proper equipment, because you can in fact to irrepariable damage to the board if you are inexperienced.  Being careful will not save you in this instance.
    The one thing you want to remember with All in ones, and especially touch screens, is that they generate an AMAZING amount of heat.    Any blockage from dust or covered vent ports can quickly lead to your machines demise.  Due to the design of any All in one, heat has been, and probably always will be an issue with these units.

  • Main "Play Control" volume changes on its own when I open and close WinDVD or Winfast

    Main "Play Control" volume changes on its own when I open these programs, and when they're closed the main volume resets to where it was before the program was opened.
    Surely I'm not the only one who has had this problem before.. I've had the problem with both Creative soundcards I've owned, before and after different drivers installations.
    It can be very irritating and can potentially lead to damaged speakers if I'm not paying close attention to what my various volume knobs are set at before and after I open these programs.
    I appreciate any and all input, thankyou.

    I had to edit to reflect its Mavericks 10.9

  • Satellite P100-347: Blue screen appears on start up - unable to boot volume

    Recently I left my 2 younger brothers playing NFS Carbon on my satellite P100-347, preinstalled with media centre 2005 edition, and now it fails to startup.
    During the startup process eventually a blue screen is displayed for about a second and then it shutsdown (I manged to make out the words "unable to boot volume" from the blue screen).
    I tried booting with an XP media centre DVD but it only gives me an option of reinstalling the OS with a price of losing all my very important data. Normally I would have recovered the system but I don't want to lose my data.
    Is there anything i can do other than taking it to a technician?

    Hi
    Well, mostly the BSOD appears due to a hardware problem or serious software issue.
    In your case the software problem is possible
    Unfortunately, I think the new OS installation is the best way to get the notebook running correctly.
    Now you want to know how to save the data and files well, I think you should remove the HDD from notebook and should try to connect the 2.5 HDD via external USB controller to another computer. Then you could save the files on the other HDD
    I think, now you know that the regular backups are important and necessary!!!!

  • Unable to create volume - error message when exporting

    Hello - relatively new Mac and iphoto user here.
    I'm trying to export photos from iphoto to a 2 GB thumb drive. I keep getting the error message "unable to create volume" when I try to move anything but very small batches of photos over. What's going on? I tried to create a folder on my desktop for the photos but then when I try to move from there I get an error message telling me the photo "is in use" and can't be moved to the thumb drive.
    I would move them to my external hard drive but I'm having trouble with it too. It won't even show up. When I run a disk utility on it it says it can't be verified. Sigh. So that's a whole other issue that will probably take something like Disk Warrior to clean up.
    In the meantime, I'm trying to move images to the thumb drive then I'm putting the thumb drive in my other computer and moving the images from the thumb drive to it's external hard drive A long process when you can only move about 20 images at a time from iphoto.
    I'm just trying to move a good bit of old photos out of iphoto on the Mace because I'm scared that the program or even my entire computer is going to crash and I'm going to have data loss.
    What can I do about the "unable to create volume" message? And what's with the "file in use" error message when I try to move the images off a file folder on the desktop.
    Is there a better way to move 1GB of photos all at once to the thumb drive?

    Welcome to the Apple Discussions.
    Seems to be two issues complicating things here:
    I'm trying to export photos from iphoto to a 2 GB thumb drive. I keep getting the error message "unable to create volume" when I try to move anything but very small batches of photos over.
    What format is that wee drive? Mostly there are FAT16 or FAT 32 and there is a limit to the number of objects they can have on the root of the drive. The workaround is to export to a Folder on the desktop and copy that over.
    Which brings us to:
    I tried to create a folder on my desktop for the photos but then when I try to move from there I get an error message telling me the photo "is in use" and can't be moved to the thumb drive.
    You will sometimes get this message when you try to export two files +with the same name+ to a Folder. As you know your camera is well capable of producing many files called something like DSC_1234.jpeg. In iPhoto these will be in separate folders, so no problem. However, when you go to export them to the Folder on the desktop if iPhoto continues the export one will overwrite the error.
    Solution: Give the Pics a title (Photos -> Batch Change) and a sequential number. Then when you export, in the export dialogue you have the option to use the Title as filename.
    Regards
    TD

  • Unable to set volume attribute "min-autosize" for volume

    We have a TDP volume(destination), that is in snapmirrored state from 7Mode to cDOT.While trying to resize/increment the volume size by say 100g we get the following error. clusterName> volume size volumneName -vserver vserverName +100gWarning: Volume "vserver:volumeName" is a SnapMirror destination volume. The Filesystem Size for this volume is derived from its source and cannot be changed. The specified size will be used as the Volume Size.
    Do you want to continue? {y|n}: y Error setting size of volume "vserver:volumeName". Unable to set volume attribute "min-autosize" for volume
    "volumeName" on Vserver "vserverName". Reason: Volume 'volumenName' is a snapmirrored volume.
    vol size: Flexible volume 'volumeName' size limit set to 8022664413184.  Any idea ?  Volumes autosize mode is false.

    Hi    I am not trying to change any setting. I am trying to increase the size of the volume. I understand in case of a Snapmirrored volume the fs_fixed options is ON.But one can always increase the actual volume size using vol size command. Even if I increase the size on ONTAP on the file system side it will show as the size same as source. I understand that. So my question is why is it prevenitng me from increasing the size. RegardsAdai

  • "Unable to create volume" error when exporting

    Exporting photos from iPhoto gives me the "unable to create Volume" error. iPhoto and Mountain Lion are the latest versions, and most recent updates. Library of 30,000 images is currently on an NAS. Destination drive is formatted Mac OSX Extended (Journaled, Encrypted).
    Library has already been rebuilt. No change.
    PNGs have been deleted from library. No change.
    Tried batch re-titling every image in the library library, and exporting so that exported files were named according to title, followed by a number--thus no two files would have the same name. No change.
    Any suggestions?

    Library of 30,000 images is currently on an NAS.
    Likely cause right there.
    iPhoto needs to have the Library sitting on disk formatted Mac OS Extended (Journaled). Users with the Library sitting on disks otherwise formatted regularly report issues including, but not limited to, importing, saving edits and sharing the photos.
    Select one of the affected photos in the iPhoto Window and go File -> Reveal in Finder -> Original. A Finder Window should open with the file selected. Does it?

Maybe you are looking for