TraceRoute to apple store times out

Hi guys,
Hoping you can help me. In short I can't access the apple store. I am hooked up wirelessly via a little netgear box. I have no problems accessing any other sites including the rest of apple's site. I believe it is something to do with ports or with my ISP. (I have also tried my Windows PC and same issue so it is definitely network related). Here is the Trace Route (I stopped it at 48 hops).
Thanks in advance.
A
Traceroute has started ...
traceroute to store.apple.com.akadns.net (17.149.156.10), 64 hops max, 40 byte packets
1 192.168.1.254 (192.168.1.254) 30.370 ms 76.973 ms 99.894 ms
2 bras5-asd7.wadsl.wanadoo.nl (81.71.128.1) 96.401 ms 17.891 ms 17.644 ms
3 10GE1-4.dr1-asd7.nl.euro.net (194.134.187.52) 18.638 ms * 19.456 ms
4 10GE5-0-1.cr1-asd8.nl.euro.net (194.134.161.12) 18.547 ms 19.007 ms *
5 * PC11.er1-asd8.nl.euro.net (194.134.161.11) 46.533 ms 18.469 ms
6 po1.ccr01.ams03.atlas.cogentco.com (195.69.144.124) 18.832 ms * 22.596 ms
7 te0-3-0-4.mpd21.ams03.atlas.cogentco.com (130.117.48.61) 19.234 ms 19.942 ms te0-4-0-6.ccr21.ams03.atlas.cogentco.com (130.117.3.61) 18.959 ms
8 te0-1-0-2.ccr21.lpl01.atlas.cogentco.com (154.54.37.78) 30.089 ms te0-1-0-7.ccr21.lpl01.atlas.cogentco.com (154.54.37.82) 29.342 ms te0-0-0-7.ccr21.lpl01.atlas.cogentco.com (154.54.37.74) 33.311 ms
9 te0-2-0-4.ccr21.ymq02.atlas.cogentco.com (154.54.0.70) 98.383 ms 98.531 ms te0-3-0-4.ccr21.ymq02.atlas.cogentco.com (154.54.6.141) 99.707 ms
10 te0-2-0-6.mpd21.ord01.atlas.cogentco.com (154.54.30.234) 127.067 ms te0-0-0-6.mpd21.ord01.atlas.cogentco.com (38.20.46.9) 123.320 ms te0-0-0-6.mpd22.ord01.atlas.cogentco.com (154.54.28.9) 124.535 ms
11 te0-2-0-3.mpd22.mci01.atlas.cogentco.com (154.54.6.253) 133.631 ms te0-1-0-2.mpd21.mci01.atlas.cogentco.com (66.28.4.185) 134.886 ms te0-0-0-3.mpd21.mci01.atlas.cogentco.com (154.54.2.233) 135.544 ms
12 te0-1-0-3.mpd21.sfo01.atlas.cogentco.com (154.54.2.210) 173.187 ms te0-0-0-2.mpd21.sfo01.atlas.cogentco.com (154.54.6.38) 172.190 ms te0-2-0-2.mpd22.sfo01.atlas.cogentco.com (154.54.7.226) 172.045 ms
13 te9-2.mpd01.sjc01.atlas.cogentco.com (66.28.4.150) 171.581 ms te3-4.mpd01.sjc01.atlas.cogentco.com (154.54.1.26) 173.456 ms te7-4.mpd01.sjc01.atlas.cogentco.com (154.54.6.134) 173.027 ms
14 te4-2.mpd01.sjc03.atlas.cogentco.com (154.54.6.106) 173.606 ms 176.451 ms 174.000 ms
15 38.104.138.46 (38.104.138.46) 170.854 ms 170.704 ms 172.232 ms
16 border3.pc2-bbnet2.sje.pnap.net (66.151.144.71) 171.561 ms 170.920 ms border3.pc1-bbnet1.sje.pnap.net (66.151.144.9) 171.282 ms
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *
31 * * *
32 * * *
33 * * *
34 * * *
35 * * *
36 * * *
37 * * *
38 * * *
39 * * *
40 * * *
41 * * *
42 * * *
43 * * *
44 * * *
45 * * *
46 * * *
47 * * *
48 * * *

Hi Michael, It seems to stop at different places... I will try and contact my ISP and see what they have to say. It's very strange because everything else works perfectly.
Thanks
A
Here is the latest traceroute to the dutch store.
traceroute to store.apple.com/nl/ (67.215.65.132), 64 hops max, 40 byte packets
1 192.168.1.254 (192.168.1.254) 72.158 ms 79.179 ms 100.475 ms
2 bras5-asd7.wadsl.wanadoo.nl (81.71.128.1) 18.413 ms 17.678 ms 18.100 ms
3 * 10GE1-4.dr1-asd7.nl.euro.net (194.134.187.52) 18.702 ms *
4 10GE5-0-1.cr1-asd8.nl.euro.net (194.134.161.12) 19.725 ms 18.637 ms 17.578 ms
5 PC11.er1-asd8.nl.euro.net (194.134.161.11) 20.266 ms * 18.629 ms
6 online-globalswitch.nl.jointtransit.nl (217.170.18.126) 23.652 ms 25.361 ms 24.280 ms
7 r22.amstnl02.nl.bb.gin.ntt.net (195.69.144.36) 20.081 ms 19.434 ms 19.406 ms
8 po-1.r01.amstnl02.nl.bb.gin.ntt.net (129.250.4.71) 123.051 ms 26.002 ms *
9 opendns-0.r01.amstnl02.nl.bb.gin.ntt.net (81.20.64.82) 20.325 ms 18.457 ms 19.625 ms
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *

Similar Messages

  • Apple tv times out

    Hi. I can watch itunes movies via apple tv but after 10 minutes apple tv "times out" and I have to reconnect. I have tried to remove screen saver etc..what else can I do ...?

    Welcome to the Apple Community.
    Are these iTunes store movies (rentals) or movies from your iTunes library or both.

  • ITune Store times out

    I have three computers in the house, and all currently time out on connecting to the iTunes store (for the last 30 mins or so).
    I have downloaded some songs earlier this afternoon, but now cannot connect.
    I have reset the router and flushed the DNS but still no computer can connect?
    Any ideas
    All computers running XP MCE or XP Home, with all updates installed and with latest iTunes.

    Down again tonight. And, can anyone lead me on what to search for the old thread? I have done so, but unsuccesfully.
    Could anyone write a simple program that one of us can use to see what times Tiscali drop the connection? It could be between certain times, and get a few of us running it?
    Could it be something to do with the Tiscali FUP? I shall try and search for this A.S.A.P. I shall also be loking around ISPs soon. However, is this only a problem with Tiscali/Pipex/123-reg (owned by Pipex). Can anyone with OrangeBt Broadband/be*/etc. confirm about iTunes sore access?
    Is this something I need to take up with Apple, or will I need to talk to someone at Tiscali (joy ;-)). Anyone got any tips on what to say, how to word when I ring up? Obviously Tiscali can just say that this is Apple's problem (which I am sure it isn't, as millions of iTunes users would have complained by now). Any idea for proof?

  • Why are the Apple stores sold out now???

    All but two are out of phones. Has anyone heard the ETA on new phones?

    Well some people who ordered online have just received shipping confirmation that their order is coming from China... So i'd suspect that Apple stores should be getting new shipments soon too.

  • All Apple updates time out. But through a VPN, it's fine!

    Something might be wrong with Verizon Fios in the NYC area. Since last night, any download from Apple times out. Also http://www.speakeasy.net/speedtest/ reports a speed of less than 1Mbps. Connected to a VPN and everything worked normally. Verizon support guy said nothing was wrong, but someone please tell me why this is happening?
    thanks

    I've experienced the same problem here in Massachusetts.  At first I thought it was an Apple problem, but then I tried downloading iOS 8 via cellular and found it to be orders of magnitude faster than my FIOS 75/75 network despite speedtest showing full speed capability!  
    I then tried downloading from Apple through my company's VPN on my home computer (same computer, same physical network as my FIOS setup) and was able to download iOS in about 8 minutes (about 7mb/sec) versus 11-12 kb/sec without the VPN.
    This is outrageous for a supposedly high-speed network.  Does anyone from Verizon monitor this forum?  I'm reluctant to get involved with a level 1 support call on this, as it's clearly not a problem at my end.

  • Apple Mail Time Out / "Cannot Send Message Using The Server..."

    When trying to send messages of 5-10MB using my Apple Mail, it sends fine when on my home connection. But when on my (3G) mobile datacard, it seems to get half or 3/4s the way, but doesn't quite make it to the end, then times out with the message "Cannot Send Message Using The Server...". It seems that the Apple Mail doesn't allow enough time before deciding to cancel the attempted send. Is there a way to fix this eg by changing settings?

    I'm seeing something similar here (using an Exchange 2007 server -- SMTP works just fine). Unfortunately, I have no solution to offer. I would be glad to hear of any, though.

  • Connection to itunes store times out

    I am using Windows XP with service pack 3, my connection to iTunes time out. I followed the steps Apple recommended to uninstall and reinstall iTunes with no luck.
    Can anyone please help?

    Could you post your diagnostics for us please?
    In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than Network connectivity tests, as per the following screenshot:
    ... and click "Next".
    When you get through to the final screen:
    ... click the "Copy to Clipboard" button and paste the diagnostics into a reply here.

  • Do apple stores clean out the headphone jack?

    My headphones arent going all the way into the jack.  This is because my friend talked me in mud and im pretty sure there is a small buidl up of mud in there.  We tried with compressed air and paper clips to get it out but still no luck.  If I bring it into a store will they clean it out somehow? also my other thought was to have my friend buy me apple protection plan and just get it repaired that way.
    Thanks

    You've done well with troubleshooting so far. Next step would be to back up and then restore from iTunes. Good luck!

  • Itunes wont connect to itunes store-times out

    I can use my itunes to listen to music just fine, it just wont let me access itunes store. The message I get is: itunes could not connect to the itunes store. The network connection has timed out. Make sure your network settings are correct and your network connects are active then try again... I have no idea why it quit working but it did! please help me!!!

    There are three possible reasons that you would get a
    connection timeout trying to connect:
    1. The iTunes Store is really, really busy right
    then. Try again later. If this happens all the time
    (even times that should be calm, like late at night),
    then this probably isn't the case.
    2. There's software on your computer that is
    interrupting iTunes' ability to connect to the iTunes
    Store. You can check for software conflicts by
    following the steps in this
    article.
    3. There's something up with your ISP that is
    preventing you from connecting to the iTunes Store.
    The best way to check for this is to try to connect
    using a different internet connection. (Like, if you
    have a laptop, using a public wireless access point.)
    So the first two options didnt resolve it, what do you mean try opening with another? I have a laptop-so what should i do now?

  • Itunes store times out while trying to sign in

    I just downloaded itunes to this computer. I went and tried to sign in with itunes store and it gave a message saying that the connection had timed out. It said to check my network connectivity and retry. I have done all I can think of need some help please.

    Have you allowed itunes in your security software firewall?

  • Network connection to iTunes store times out

    Cannot connect to iTunes store after installing 11.1.5.5, was able to connect no problem prior to update. Receive a network timeout message. Have tried the following to no avail:
    uninstalling and re-installing
    disabled firewall
    flush DNS
    reset winsock

    Hello johnnykmusic
    Continue your troubleshooting with the article below to troubleshoot your issue with purchasing content form the iTunes Store. If it is not resolved, then there is an article towards the bottom for additional troubleshooting.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Regards,
    -Norm G.

  • MY app store on mountain lion times out

    Hi,
    My app store times out anytime i try and load the update page. The entire rest of my app store works just fine. I can buy apps, download apps, whatever else I need to do in the app store, but at soon as I click on the update tab, the app store just spins, before eventually timing out.

    Lets do a test. Create a new User Account, and try to access the MAS from there.
    OS X Mountain Lion: Create a new user account
              http://support.apple.com/kb/PH11468

  • Are their iphone 4's still left at apple stores?

    I can't tell from the news stories. Are most Apple stores sold out after the 1st day? And if so, does anyone know when they're restocking?
    Thanks.

    Thanks for your replies. I'm planning on calling tomorrow. Was just wondering if there was a general consensus -- as in someone hearing "all stores are sold out for __ number of days."
    I kinda want a white one anyway.

  • Apple stores...sorry about being off topic!

    just wondering if anyone happens to know if students can get the education discount in store or if its only an online deal?
    mac book pro   Mac OS X (10.4.9)  

    Hi Brandan Partrifge;
    May I welcome you to the Apple Discussion Forums.
    I can't answer your question exactly but I can tell you that my employer has a web page which offers employees of the company discounts at Apple. I was at the Apple Store checking out a MacBook Pro that I was interested in getting with my tax refund. I was talking to the sales clerk and said that I was planning on ordering it via the web page. He asked why so I told him to get my employee discount. He then explained to me that as long as I had picture ID showing my employment with the company, the store would honor the discount. From the way they treated my I would be very much surprised if they would not do the same for you.
    Allan

  • TS4268 Ever since I uploaded i0s7 I haven't been able to receive I messages or face time. I have took it to the apple store and they couldn't figure it out. I have also followed the trouble shooting from I tunes and still can't get it working

    Ever since I uploaded i0s7 I haven't been able to receive I messages or face time. I have took it to the apple store and they couldn't figure it out. I have also followed the trouble shooting from I tunes and still can't get it working

    Hi,
    Strikes -
    Go into compositionReady and have 3 variables you will be able to set them like this
    strike1 = 0;
    strike2 = 0;
    strike3 = 0;
    So on the wrong item click have
    if(strike1 == 0) {
    PLAY STRIKE1 ANIMATION
    strike1 = 1;
    else if(strike2 == 0) {
    PLAY STRIKE2 ANIMATION
    strike2 = 1;
    else if(strike3 == 0) {
    PLAY STRIKE2 ANIMATION
    strike3 = 1;
    So this will make it so when the wrong item is clicked each strike will be played in order.
    Random Scrolling -
    You should look into the Math.Random function to make things random in edge.
    This is an example of the Random function. It will generate a random number up to 100.
    var random = Math.floor (Math.random () * 100);
    Lose Screen Score -
    So we can create another variable in compositionReady for the lose score.
    score = 0;
    Now when the user gains a point to add to the score you could do this code on the click
    score++;
    which would add 1 to the score, However you can add however much you like to the score doing "score + 2" and so on.
    To edit a text with the score at the end which I'm assuming you will want to do you will use .html
    so $("Text").html("You score is " + score);
    I hope this helps!

Maybe you are looking for