Track Emails Sent

Is there any way to track emails sent from SAP to Internet Address ? Can we know whether the delivery was successful, how many mails sent to whom on a specific date ?
Thanks in advance.

Use transaction SCOT to see transmission information. You can see message details from SCOT as well by going to Utilities->Overview Send Requests.

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Track Emails Sent from SAP

Is there any way to track emails sent from SAP to Internet Address ? Can we know whether the delivery was successful, how many mails sent to whom on a specific date ?
PS: I am in 4.0B Version which doesnt have SOST Transaction. Also it doesnt have Utilities->Overview of Send Orders option in SCOT.
Thanks in advance.

Hi,
I've had this problem before and the best way to find out if emails were sent or not is just to follow up with the actual people getting the emails...
SAP will only tell limited info about external emails anyway ... once the email passes through the internet gateway it's no longer SAP's problem.
If you are the one controlling the email sending, can you just create a log table and write to it each time?

Tracking emails sent through SAP using Outlook Integration

Hello experts,
I have a question regarding Outlook Integration.
Can emails through SAP be tracked using SAP?
The customer is using Outlook Integration. When an email (containing an invoice for example) is sent through, the email is stored in the users sent folder in Outlook.
Is there a way that SAP can track all sent emails through SAP through an activity or some other feature?
Thank you,
Andy

Hi Guest 47,
Have you found any solution to your problem ? If yes, please let me know. I would be really thankful.
Thanks & Regards
Ankit Chauhan

How can I track all email sent from one particular user through powershell?

Went online and found a few commands like:
Get-MessageTrackingLog -Server servername -Start "11/17/2014 09:00:00" -End "11/17/2014 17:00:00" -Sender "user@domain"
Got back:
Get-MessageTrackingLog : The term 'Get-MessageTrackingLog' is not recognized as the name of a cmdlet, function, script
file, or operable program. Check the spelling of the name, or if a path was included, verify that the path is correct
and try again.
At line:1 char:1
+ Get-MessageTrackingLog -Server Mail2013 -Start "11/17/2014 09:00:00" -End "11/17 ...
+ ~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : ObjectNotFound: (Get-MessageTrackingLog:String) [], CommandNotFoundException
+ FullyQualifiedErrorId : CommandNotFoundException
ALL I WANT TO DO IS TO TRACK EMAIL SENT FROM A PARTICULAR USER: Delivery reports in the EAC came up with absolutely nothing after entering the user mailbox and user
Any help would be appreciated - RJM

try this :
get-messagetrackinglog -Server mail01 –resultsize unlimited
-Start "11/17/2014 09:00:00" -End "11/17/2014 17:00:00" -Sender "user@domain"| Select-Object eventid,sender,timestamp,@{Name="Recipients";Expression={$_.recipients}},@{Name="RecipientStatus";Expression={$_.recipientstatus}},messagesubject
| Export-CSV c;\tracking.csv
Then import file to excel
Please mark as helpful if you find my contribution useful or as an answer if it does answer your question. That will encourage me - and others - to take time out to help you. Thank you! Off2work

How to track an email sent to see if they have read it

how can you trace an email sent to see if it was read?

hello, this is a support forum for the firefox web-browser, so your question is only loosely related to the topic of this forum - however the short answer to your question would be: it is not possible to achieve this in any reliable form.

Delivery report shows status of Pending for external address. Email sent to both internal and external addresses.

We have an Exchange 2013 on-premise server and seem to have an issue with emails sent to internal and external users at the same time.
The issue came to light because someone sent an email to 44 recipients, of which one was internal. None of the external recipients received the email. I checked the delivery report in the EAC and found the internal email marked as 'Delivered' and all of
the external ones marked as 'Pending'. I checked the queues and there were none. I did some testing and sent an email to just one of the external addresses on the list, it arrived. I tried sending the email again to all of the recipients, the external ones
all showed 'Pending'. I tried it again, but this time excluded the internal email address and all of the 43 external emails were immediately delivered.
So it seems that the issue only arises when we are sending to both internal and external addresses.
I then tried a test email to one internal address and one external address. The Delivery report says that the internal address was delivered immediately, while the external address is 'Pending' and gives more information saying: 'Message delivery is taking
longer than expected. There may be system delays. For more information, contact your helpdesk.'. To add further mystery to this, the email was actually delivered.
So, I have two concerns:
First is seems that some emails sent both internally and externally are only arriving internally. This is a huge problem because I don't know how many have been affected. There may be many lost emails we don't know about.
Second, it looks like I can't trust the delivery report. It says pending for some emails which didn't arrive, but it also says pending for some which did arrive. That is no good at all.
For info the server is running Windows Server 2012. I have run a Microsoft Update to check if there are any to apply and the only Exchange one is a spam filter update, which I doubt has any bearing but I will apply when I get chance.

Hi Neil,
According to the description, I find a related KB on Exchange 2010:
https://support.microsoft.com/kb/2694474?wa=wsignin1.0
It has the similar situation as yours.
This issue occurs because a function in a message tracking component tries to obtain the information for the recipient instead of the external recipient.
Please try to upgrade to the latest Exchange update to check whether this issue can be solved.
Also please check whether Throttling has been set.
Please run "Get-TransportService | fl" to check the MaxOutboundConnections parameter value.
More details to see:
Message throttling
http://technet.microsoft.com/en-us/library/bb232205(v=exchg.150).aspx
Thanks
If you have feedback for TechNet Subscriber Support, contact
[email protected]
Mavis Huang
TechNet Community Support

How can i make the email sent as an attachment to account/intrec.record ?

Hello Friends,
We are on CRM7.0 .
1. Customer can call the CIC and request IC agent for some change in his personal data ( Account details- first name , last name etc) or address data( telephone numbers changed, address changed due to reloaction etc)
2. Now we already have made developments as when IC AGENT is changing any data related to account details or account address, an email is sent to the customer saying you have requested so and so changes and its pending for approval.
3. We also have developments in place as when the concerned officer has approved the changes, an email is sent to the customer saying so and so changes are approved and updated with us.
4. Now, the requirement is, whenever this email is getting sent( request email as well as approval email) , we would also like to have it as an attachment to the account so that we can keep track as when and what mail was sent and what changes where incorporated for a particulat customer
The option to me is either attach this email to the account or attach it to the interaction record.
Can anyone please guide me on
1. Is it possible to track that email and set it as an attachment ?
2. We know that in Campaign, we have quessionair documents that get autoattached to the email's sent to target group in a campain-say for product proposal...or in some senarioes, these quessionairs are autoattached to the oppotunities when Sales Rep make the customer visit, they get these quessionairs filled. I am not functional and i dont know what backend configurations are done for it, I am a technical person. I would like to know, that is there any backend transaction or configuration seeting by which i can have emails sent to a customer get auto-attached to the interaction record or account ?
Waiting for replies.
Thanks & Regards,
Suchita

Hi,
Here is some sample coding to create attachments using cl_crm_documents,
* Fill the business object
   ls_business_object-instid = lv_guid. ( this can be your document guid )
   ls_business_object-typeid = "business object type like BUSxxxx )
   ls_business_object-catid = 'BO'
* File properties
      ls_property-name = file_description.
      ls_property-value = lv_filename_string.
      APPEND ls_property TO lt_properties.
* File info
      ls_fileinfo-file_size = lv_size.
      ls_fileinfo-binary_flg = 'X'.
      ls_fileinfo-first_line = 1.
      ls_fileinfo-file_name = lv_filename.
      ls_fileinfo-mimetype   = lc_mimetype.
* lv_pdf has data as xstring
   CALL FUNCTION 'SCMS_XSTRING_TO_BINARY'
      EXPORTING
        buffer     = lv_pdf
      TABLES
        binary_tab = lt_content_bin.
    DESCRIBE TABLE lt_content_bin LINES ls_fileinfo-last_line.
    CALL METHOD cl_crm_documents=>create_with_table
      EXPORTING
        business_object     = ls_business_object
        properties          = lt_properties
        file_access_info    = lt_fileinfo
        file_content_binary = lt_content_bin
        raw_mode            = 'X'
      IMPORTING
        LOIO = ls_loio
        PHIO = ls_phio
* ls_loio and ls_phio contains the logical and physical id's. You can read the attached data using PHIO or LOIO
To display the attachment in email
update content of attachments
    CLEAR ls_att_content.
    ls_att_content-file_name     = cl_crm_email_utility=>convert_uc_numbers_to_char( lv_fname ).
    ls_att_content-charset_file_name = lv_filename.
    ls_att_content-content_bin   = lv_pdf.
    ls_att_content-mime_type     = lc_mimetype.
    ls_att_content-content_id    = lv_guid.
    ls_att_content-is_embedded   = space.
    APPEND ls_att_content TO gt_attachment_content.
cl_crm_email_utility=>get_body_part_from_editor
exporting
iv_plain_text = lv_text
it_attachment = gt_attachment_content
importing
et_mime_data = lv_mail_data->body
changing
cv_html = lv_btf_ascii.
To send email
lv_send_request_id = cl_crm_email_utility=>send_email( iv_mail_data = iv_mail_data ).
cl_crm_email_utility=>create_send_req_from_mail_data
exporting
iv_mail_data = lv_mail_data
importing
ev_send_request_id = lv_send_request_id.
Regards,
Arun Kumar
Edited by: Arun Kumar on May 13, 2010 2:59 PM

Sync email sent from ipad

Is it possible to get emails sent from my iPad syncd to my iMac so that I have a record of sent emails it's the same email account.

trenino wrote:
Has anyone solved this issue?
I have a POP account on my macbook and IMAP access on my Ipad. When I send emails from the Ipad I caanot see them in my POP account as sent.
How can I sync the macbook and Ipad so I can track my sent emails?
There is no issue because that's not how POP works. Setup the Macbook account as IMAP and all is well.

Trace / Track Email Messages

How can I fully trace / track a message from the intial smtp connection to the delivery to the exact folder delivered to? I have a client that's randomly missing emails on an almost daily basis. I've set up a catch all mailbox that receives every deliverable email for this domain. This mailbox receive the copy of the message, however the message is not delivered to or can not be found in his mail directory.
OS X 10.6.8
Local Filtering on the Servers Turnded off - we have a 3rd parting filtering company. I can see the message arriving in the mail.log for this user and immediatly after for the catch all address. Its not the filtering company.
Since I can see it land in the mail.log being sent to dovecot, how can I get dovecot to log everything its doing?

Hi,
Thanks for the reminder. Yeah, you're are right, I should have the given the link so as to save others time. The question has been answered on the other forum where I had posted. Here is the link:
[http://www.coderanch.com/t/465678/Other-JSE-JEE-APIs/java/track-Email-Messages|http://www.coderanch.com/t/465678/Other-JSE-JEE-APIs/java/track-Email-Messages]
Thanks for the help!

Emails sent get a warning

Dear,
I'm working for a Belgian Email provider.
The email sent by one of our client (a well known Deutsche bank) to a skynet.be account, get a warning message "[Is deze mail veilig?] [Is this e-mail safe?] [Cet e-mail est-il sans danger?]". It was not the case previously. It is not spam as only client received them.
It seems that Skynet is protected by "IronPort Spam" and I looking to understand what is wrong with thus email.
Could you help me?
Part of the header:
X-IronPort-Outbreak-Delimiter: ------------ Suspicious threat disclaimer ends here ------------
X-IronPort-Original-Subject: TEST - Nieuwe obligaties bij Deutsche Bank
X-IronPort-Redirect-Domain: secure-web.cisco.com/%(auth)s/%(url)s
Subject: [Is deze mail veilig?] [Is this e-mail safe?] [Cet e-mail est-il sans
danger?] TEST - Nieuwe obligaties bij Deutsche Bank
X-IronPort-Anti-Spam-Filtered: true
X-IronPort-Anti-Spam-Result: AuAUzFzqyFNQqW+g/2dsb2JhbABDBgEPgkdHUlcBgnevMgGSIQQYAQaHYG8WdoIKAQGBfwIgHRsfDi8GAg0BCQICAgFyiEEBCJAwAYNkgyICk3h3hQiBd4lVAgFehhsRBoFDX4oKgjUBBxEBCYMFDzINBYE8gTKuH4NGOy8BgQsLAQEEAQ

Looking at the anti-spam score, I can advise that this was scored low - and did not trip on the scale of spam, or possible spam.
Something else has to be coming into play in order to have this pre-pend the subject modification. Seeing as that it isn't a standard [SPAM] or [SUSPECT SPAM], this most likely hitting something else in message processing -- perhaps based on subject?
Without full message tracking, would be hard to see where/why it is being tagged. It may be also that there is another outside/3rd party scanning occurring that is triggering.
I hope this helps!
-Robert
(*If you have received the answer to your original question, and found this helpful/correct - please mark the question as answered, and be sure to leave a rating to reflect!)

Search for emails sent from specific email address

We have an iSeries that has 3rd party software on it that we send invoices, notices, etc. to customers. We always use the same from email address, [email protected], and I'm wondering if there is a way to look in Exchange to see all of the emails sent out
through that email address? I have the mailbox added to my Outlook, but if I look in the Sent Items, its just blank. Is there something in Exchange that allows me to view all messages sent from this email address, even though it was sent from another server?
Thanks.

This will help:
http://exchangeserverpro.com/searching-message-tracking-logs-by-email-subject/
So in your example:
Get-MessageTrackingLog -Sender [email protected]
-Start "1/01/2014 00:00:00" -MessageSubject "Test"
etc
Twitter!: Please Note: My Posts are provided “AS IS” without warranty of any kind, either expressed or implied.

Emails sent to exchange distribution group

Hi,
We have a distribution group set up for external's to email a couple of internal's, however all the emails that have been sent to the group have not been going into the distribution group members inbox.
I have looked at the exchange message tracking and can see a number of emails sent to the group.
Is there a way to retrieve these emails so they can be sent to the groups members?
Thanks.
This topic first appeared in the Spiceworks Community

Hi,
We have a distribution group set up for external's to email a couple of internal's, however all the emails that have been sent to the group have not been going into the distribution group members inbox.
I have looked at the exchange message tracking and can see a number of emails sent to the group.
Is there a way to retrieve these emails so they can be sent to the groups members?
Thanks.
This topic first appeared in the Spiceworks Community

TS3276 An email sent from my iMac has a button linked to a clip hosted on Vimeo. When received, the link functions on iMac and iPad, but opens a window of app icons on iPhone and iPod touch. Any ideas what's wrong?

An email sent from my iMac has a button linked to a clip hosted on Vimeo. When received, the link functions on iMac and iPad, but opens a window of app icons on iPhone and iPod touch. Any ideas what's wrong?

For anyone else reading this thread, it is worth knowing that sometimes an email is, or can be, corrupted thereby jamming the works. The solution above is good, but I just wanted to suggest another one.
If the problem arises, go to an online mail access service, such as Mail2Web.com and login to you mail account there and delete the offending message.
Problem solved.
And George, as this is all entirely voluntary, whinging about no takers may not endear people to you. Besides which, a few minutes of searching on Google would have found you a number of solutions.

ICloud emails sent from apple mail or iPhone 3gs never arrives, works fine when sent from iCloud website

The ony place I have been able to send and receive email since the launch of iCloud has been the icloud website. I wasn't able to send email from my iphone 3gs or apple mail at all until today, now it finally appears to let me send email but it never arrives to its destination.
I can send an email from the icloud website without issue, and email sent from my icloud account using my iphone 3gs and apple mail seems to send fine and without error but who knows where it goes.
Has anyone else experienced this issue?
Thanks!
Charles

I figured out how to fix it... if anyone else has this problem, go to Outlook > Preferences > Accounts > select the IMAP account > Advanced > Folders and for "Store Sent Messages in this Folder:" select "Sent Messages (Server)."

Emails sent on iPhone do not show up on my Mac

I have a few email accounts. For my Gmail account if I send an email on my iPhone, it does not show up on in sent mail on my Mac (or anywhere else for that matter). I am using Apple's Mail application and the emails I am sending from iPhone are also being sent from the mail application as opposed to using the Gmail HTML interface. Gmails sent from my iPhone do show up in sent mail when I open Gmail in a web page. Also, emails sent from my Gmail account on my Mac do show up in sent mail on my iPhone.
I only have this problem with Gmail (my primary email account). My other emails sync up fine between me iPhone and Mac.
Other info:
Outgoing mail server: smtp.gmail.com
Mailbox behaviors: "Drafts Mailbox" and "Trash Mailbox" are listed under Mailbox Behaivors, but there is no "Sent Mailbox" like I have with my other accounts. I have a feeling that this is the root of my problem since I have no way of electing to have my Sent mail stored "On the Server".
Any suggestions would be greatly appreciated!

Joelrsny had the much easier fix:
For Sent folder not showing on the iPhone.
ALL of these ways work to add a Gmail account to the iPhone. Its not how you add it, its the settings in Gmail causing these folders not to appear.
Do not add the account to the iPhone first. Go to Gmail.com in a browser, log in to your email account and hit settings at the top right.... Select the Labels Tab at the top. On the right, you will see check boxes. Check all the folders you want to appear in imap accounts. Once you check them, go and add the account by just picking add Gmail account on your iphone settings for mail. ALL the folders you checked will appear...
Done!

Track Emails Sent

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