Tracking the service Items

Dear Experts,
As per my client requirement, They are frequently sending some Machine parts for repairing and they want that they should know at which vendor the Parts are sent. For some Items which are the inventory items I suggested that they can make a PO of subcontracting type but what about the other items like part of Machine? as Machine is there in the assets but the part is not an inventory item.
Plz guide me
Regards,
Mehul

Hi Anand,
Thanks for the reply.
Actually I am talking about the Parts of Machines which are there in our asset not the parts manufactured by us.
plz help.
Regards,
Mehul

Similar Messages

Enter the price for the service item

Dear Experts,
We are implementing SRM 7.0 and we have upgraded our system with Service pack 7.Created a limit SC and approved at all levels. After approving SC system created PO in SRM but did not replicate to backend ECC system. When I looked PO in edit PO mode and system throws an error message "Enter the price for the service item".
Have any body faced this issue? If yes please guide me how to fix this issue or Suggest me any useful link or OSS messages.
Thanks in advance.
Thanks
Umakanth

Hello,
I assume you are using a Product category configured for Extended Classic scenario.
In this case a limit item in SC creates limit item in PO(in SRM). But when this PO is replicated to R/3, it always creates item with type 'D' for limit item in PO.
Now with respect to error message you get, can you check if you have specified all LImits (Overall value, Expected value etc)?
You can also try creating a PO directly in SRM with limit item (use same Product category as above) and see if it replicates.
If you get the same error, please raise a OSS message for SAP.
Thanks,
Sushil

UNABLE TO TRACK THE SHIPPABLE ITEM FROM SALES ORDER

hi Experts,
Anybody can please help me on this issue that i create a shippable item with install base trackable option checked while doing the transactions like miscelleneous receipt and purchase order on that item automatically tracked in the install base while doing the sale order for the same item it is not tracked, but non shippable items are tracked in install base perfectly.
My requirement is shippable items are also tracked in install base, i already checked the option install base tracked in inventory master items form even though it is not tracked through sales order.
Thanks,
Christ.

Dear Sheetal
Go to V/06, select the tax condition type and execute. There check whether you have maintained "Condition Class" as D. If not, maintain D and then retry.
thanks
G. Lakshmipathi

To track the line item to which the billing plan date changed.

Hi All.
I have a requirment of tracking changes done for the billing plan date and whenever i change the billing plan date it will be reflected in the FPLA table. But i was not able to track to which line item of the subscription/order the billing plan date changed.
In the FPLA table there is a relation to the VBELN(subscription/order) only not POSRN(line item) is there.How can i track to which line item it got changed.
Thanks for your help.
Thanks,
Neslin.

Hi,
There should be entries in FPLTC for FPLNR found in table FPLA. Try from SE16, enter FPLNR preceded by zeros so that the total length is 10 and execute.For example, FPLNR is 10, enter 0000000010.
Hope it helps.
Regards,
Nupur

How to track Service Item in Install Base

Hi,
How to track a Service Item in Install Base. If I'm right, when we define the item as Service Item in Inventory, Install Base Trackable cannot be enableed...
Scenario:
Customer is doing some services to its customer which has a contract for 1 Year. So we are creating service as Service Item in Inventory and then we create a contract for this service item.
How do we track this in Install Base?
Please help
Thanks & Regards,
Pavithara R.

Hi,
A service item by definition need not be tracked in IB. The service may be provided on a machine or asset which will be tracked in IB. Since service item is not a tangiable item, it is not IB trackable.
Kindly explain the business scenario to track the service item in IB.
Regards

How to change Service Item using BAPI_ENTRYSHEET_CREATE.

Hi All,
There's a requirement for me to upload/ Create Entry Sheet using BAPI_ENTRYSHEET_CREATE from the source file.
The Header was given to me but the Service Item, they would like the flexibility to change the existing lines that was adopted from ML81N.
Eg of the file.
Header given:-
PO NO
Po Item
Short Text
Ext Entry Sheet No
Service Location
Period Start
Period End ....n so on
Service Item given:-
Service Line (Extrow)
Service Order Qty (Memge)
Ext Service No (EXTSRVNO)
The objective of this file is
1) Create Service Entry Sheet (using Header)
2) Adopt the Service Item
3) Change Service Item (using Service Item)
Could anyone guide me how to do it? If Using BAPI_ENTRYSHEET_CREATE...is actually creating it with full details of the upload file. but given to me, t requrement is they would like to create n change the item.
Appreciates your help.
Thank you.
Regards,
Sheena Wee

Hi ,
If you are trying to test the FM through TCode SE37 then it will not give you the desired output.Do one thing create a test program and there you call the FM with your data.I hope in this way you can solve the issue.
Regards,
Sarbajit.

Creating a service item

I'm in the middle of creating a new service and am having a problem with service items. I have designed the service item, created the dictionary added some fields, created an active form and finally created a service. In the plan for the service my first step is to create a service item. Then I call the CPO process which updates the service item and finally I do an update service item.
My problem is the service item never gets created. I plan on using this service item for subsequent services but can't as it never exists. The CPO process gets called properly and updates the requisition form properly but no service item.
Can anyone give me some clues as to what I've done wrong? I'm using CIAC 3.0. Haven't yet upgraded to 3.1.
Ryan
Sent from Cisco Technical Support iPad App

Maksim,
It turns out that in my active form I wasn't creating a value for the Name field and thus it was refusing to save my Service Item. I only discovered this after trying to create a Service Item manually and accidentally leaving the Name field empty. I am not using the Name field in my form so now instead it's set to hidden but I also generate a GUID for it and this now works as expected.
Just little things to keep us on our toes!
Ryan

No more than one service items on PR

Hello,
I'm sending Purchase requisitions to an external system thru an interface. This system doesn't support multiple items per line items (i.e., 2 services lines in the same PR line item).
So I need to restrict the service line items to contain only one service line. I tried to implement exit EXIT_SAPLMLSP_031 from enhancement SRVESLL to call an error message when the document has more than one service item, but it results on system locking the line until error message is cleared, but it can be cleared with the screen locked on the second item.
Is there another way to approach this issue? may be an exit on document check that contains the tables for the service items?
Thanks in advance,
Nelson.

Hello Prabu,
Thanks for your reply.
What I actually need is to have various items, per document, but only 1 service item per line item.
i.e.
PR 1000000001
Item 1 - Consulting support
            Service item 1 - MM Consulting
Item 2 - Consulting support
            Service item 1 - ABAP Consulting
instead of:
PR 1000000001
Item 1 - Consulting support
            Service item 1 - MM Consulting
            Service item 2 - ABAP Consulting
Any ideas to achieve this?
Regards,
Nelson.

Transfer of tax indicator to purchase order for service items in shopping cart

Hi all.
I have a problem with the tax indicator in the shopping carts and in the backend purchase orders for service items. If I create a shopping cart with service items with different tax indicators, the backend purchase order have a unique item including all the services. So, all the PO items are under one tax indicator while in the shopping cart there is more than one indicator. I mean, the PO is not correctly replicated with the information of the SC.
Example: shopping cart in SRM with 3 items, tax codes: V1, V2, V1. The standard code transfers the information to the backend, and creates a purchase order with an unique item with the 3 services under tax code V1. So, the second service is not under the correct tax code, and will be wrongly invoiced.
We have debugged all the code of the process, and we think it is a standard bug. When you replicate a PO in the backend from a SC in SRM, have you experienced this behaviour, or the service items are grouped in different PO items each one with the correct tax indicator?
Thanks in advance.

Hi again...
I forgot to mention that we have found and applied the note 1822107 (Purchase order: wrong tax code for PO with 2 service items), that fits exactly to our problem. But after testing, it doesn't work.
Regards.

Service item not relevant for pricing if used with higher level item catego

Hi,
We have a service item e.g S900 with Item category ZTAD.
This line Item automatically creates a Service Order.
Requirement is , if this service item is used with an Equipement Item,
Item 10 --> Equipment
Item 20 --> Service
--> There would be price required for the Equipment ( Condition type ZPRO - Mandatory )
--> System should not ask for the price of Service Item, as it would be inclusive in the Equipmetn charges.
--> In short if the Service item is used as Sub item with Equipment, it is not relevan for pricing.
I tried copying ZTAD and creating a new item cateogry which is not relevant for pricing...would that be the correct approach, but facing several issues related to Automatic Service order generation.
what could be possible ways to achieve above.
Regards
Trupti Deulkar

Hi,
System will ask the price for item category TAD bcoz service also chargble,in your case insted of TAD use TANN as free,
You can define based on your higher level item category for Ex : OR + Normusage(Blank)Higherlevl item (Blank)= TAN
you can config like this ORNormUsge(Blank) + TAN = TANN
like this you can do it this correct way or els you can manually enter the item catagory (TANN) at sale order line item level.
Thanks
Vinayak.
Edited by: vinayak4all on Jul 12, 2011 2:45 PM

Variable billing for service items using OKS

I've a requirement as follows:
My company wants to create service contracts with FIXED and VARIABLE billing for the same covered products/sites. We know how to setup fixed billing schedule for service items.
How do we setup variable billing using service items (not through usage items)? What are the steps required for us to do that so that upon counter capture for the service item, variable billing is done.
Please help.
Thanks,
Seth

The release is R12.1.3
-Seth

Decommissioning Service Items

Hi
Just wondering how other organisations deal with service items that need to be decommissioned. As we don't have any formal asset management or CMDB solution in place, we're hoping to leverage LifecycleCentre as much as possible.
We've setup services that automatically create a service item, I've also setup decommission services that updates the status of the service item but I need to work out how to remove the customerID association so that it no longer shows up in a users service item list.
One thought is to have a DB adapter task trigger which does this, as I can't see how you would update using the service item task type. How do the others do it?
Thanks, Meghan

This capability is provided via the Service Item task.
To remove a customer ID from a service item, the SIBD (Service Item Based Dictionary) used in the service that decommissions the SI *must* include the CustomerID and OrganizationID (default fields for SI history which can optionally be included in the SIBD). If you include these fields in the dictionary, and don't assign any value to them, any previous values assigned will be nulled out in the SI when the Service Item task that updates the SI is executed.

Service item

Hi Gurus,
We are having intersting scenario.
We we need to create order which conists of three line items.
1. Company material
2. material from a third party vendor.
3. service item from a third party vendor(who does the assembly of 1 and 2 line item).
So we need to have all the three line items in one order where in line item 2 and 3 has to create PR and then PO.
Please tell me is it possible make the service item as a third party item such that it should create PR and PO.
Note that iam trying the same by copying TAS item category but while creating order for the service item it is throwing error message "No account determined for consumtpion account).
Please give me some suggestion.
Regards,
Babs

Dear Friend,
Have you assigned the account determination keys for the Service item.
If you have maintained the service item then go to AC02.
There in the basic data define : Material Group
Division:
Valuation class.
Now go to OBYC :
select your chart of accounts :
And check your consumption acoounts with the valustion class.
Hope your problem will get resolved.
If not then revert.
also if you have problem then go to t-code OMWB AND stimulate by entering your material and the movement type you ahve specified in the schedule line level of the service item.
Edited by: Associate Consultant on Sep 22, 2008 2:19 PM

How to refer a service Item in CPO

Hi
I have a service item defined in CCP. How can I refer them in CPO Process. In CPO 2.3.0.44, we have create service item activity. But how the service Item type field can be filled?
how to define service item type in CPO
Any pointer would help
Thanks

Hi Teku,
Javascript can only see what is actually on the page - this has nothing to do with Apex, it's just what javascript is designed to do.
There are two things you can do:
1 - Add a hidden item to your page and set the application item as its source and then refer to that hidden item instead
2 - Use Ajax to get the value
I'd go with the first one as it's the simplest solution.
Andy

Service Item and Standard item to be copie

Friends,
We are trying to configure service Item (without Delivery ) with a standard Item for our sales orders.
I have used TAN for Std.Item and TAD for services.
Business need:
Products purchased by our customers need personalization for every product. Some customers may not need personalization.
We want the Design Charges ( just a service ) + Product (std.Item) to be captured in Sales order. But, the service Item should not be copied to Delivery..and after subsequent TO and PGI (for Std.Item), when we get to the Billing with ref to the Delivery just made, we should see both Design Charge (Service Item ) and the Std.Item in the Billing doc.
I tried to set the copy controls for the service item from SO to Billing (with out delivery)...but I am not able to see both the Items in one Billing document.
I could get this when the Desing charge is passed through the Delivery document (although not relevent for delivery and TO)..then to Billing.
But the business needs the Design charge to be shown in Billing documents only and not in Delivery.
Do we have a way to do so? OR>LF (without Designcharge)->F2 (with item and Design charge)..how to achieve this.
The Item categories used are TAN and TAD.
Need your definate help.
Thanks
Ravi

It is not possible to get Service Item w/o delivery in to Invoice along with the the delivery item..unless the Service item is configured as item relevant to delivery.

Tracking the service Items

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