Traffic Lights - SAP CRM 7 - User's Inbox
Hi All,
How can we configure trafic lights for transactions displayed in the users inbox ( SAP CRM 7).
Are the traffic lights controlled by the due date in the date profile ?
What is logic used by the system to assign colors to each of the transactions ? CAn this logic be controlled or changed ?
Any help/guidance on how to configure traffic lights will be much appreciated.
Thanks in advance!
Cheers
SS
Hi Subu,
You can refer out of the box traffic lights functionality in component view CRMCMP_GS_WC/TodaysTasks . Look at method GET_P_DUE under context node RESULTNEW.
First system calculates the variable gv_due_value using the following code.
rv_value = get_due_value( lr_entity ).
gv_due_value = rv_value.
Within method GET_DUE_VALUE system compares task date with current date to determine if it overdue.
IF sy-datlo GT lv_date_to.
rv_value = gc_due-overdue.
ELSEIF sy-datlo EQ lv_date_to.
rv_value = gc_due-due_today.
ELSE.
rv_value = gc_due-due_later.
ENDIF.
After this, the following code in GET_P_DUE method sets traffic light.
wa_due-value = rv_value.
CASE rv_value.
WHEN '1'.
wa_due-url = cl_thtmlb_util=>get_icon_url( 'overDue_1.gif' ).
wa_due-otr = cl_wd_utilities=>get_otr_text_by_alias( 'CRM_UIU_BT_ACTIVITY/OVERDUE' ).
WHEN '2'.
wa_due-url = cl_thtmlb_util=>get_icon_url( 'due_1.gif' ).
wa_due-otr = cl_wd_utilities=>get_otr_text_by_alias( 'CRM_UIU_BT_ACTIVITY/DUE_TODAY' ).
WHEN '3'.
wa_due-url = cl_thtmlb_util=>get_icon_url( 'notDue_1.gif' ).
wa_due-otr = cl_wd_utilities=>get_otr_text_by_alias( 'CRM_UIU_BT_ACTIVITY/DUE_LATER' ).
WHEN OTHERS.
wa_due-url = cl_thtmlb_util=>get_icon_url( '1x1.gif' ).
wa_due-otr = cl_wd_utilities=>get_otr_text_by_alias( 'CRM_UIU_BT_ACTIVITY/COMPLETED' ).
ENDCASE.
Regards
Krishna Kanduri
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