Trex error: No embedded object found in document (Errorcode 14037)

Hi,
we have following problem with our crawler:
in the crawler 50 % of documents are returning the error "No embedded object found in document (Errorcode 14037)" and are not displayed in the trex monitor. All other documents are indexed correctly an are in the trex monitor in "OK".
We are on Stack 14 Patch 4.
Regards,
Gerhard

Hi Gerhard,
Typically, errors codes 14XXX are related to filter problems during the preprocessing of documents. Details about TREX error codes are explained in the help portal and in the note 898404.
Unfortunatelly, filter problems could not be easily fixed. However, a good starting point would be to use a newer TREX release. If this doesnt help please open a Customer Message and attach documents, which causes the mentioned error. Please attach only not sensible documents!
Kind regards,
Roland

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