TREX Nameserver Problems!
Hi All
I am having a problem with my TREX Namserver on one of my portals.
In the TREX Monitor - Service Status i have a message: <b>The name server is not running or no name server is configured in TREX Service Properties. Start J2EE Admin to change the properties.</b>
When I try and start the TREX Administrator i get this message: <b>No connection to NameServer <PORTALTST:30201></b>
I have set the Nameserver in the J2EE (go.bat)
Can anyone help! (BTW it is a new installation EP6 SP15)
Thanks in Advance!!
hi,
The problem may be because
1. You might have wrongly specified the name server address or the system name of the trex server itself in the trex services. also check if you have saved it and stop and start the trex service in the visual admin.
2. Your trex instance might be stopped. Go to services in control panel and try starting it.
Hope it helps...
Regards,
ganesh n
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Urgent: Problem regarding TREX NameServer
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I installed TREX 6.1 on EP 6.0 SR1. When I tried opening TREXMonitor, it is giving me the following error:
<b> The name server is not running or no name server is configured in TREX Service Properties. Start J2EE Admin to change the properties.</b>
Can anyone please help me out in solving this?
This is urgent.
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Maria.S.Hi Yoav,
I am facing the same problem. see the error below
Search Failure
Error during search occurred - com.sapportals.wcm.WcmException: There are no active http servers known at the nameserver. (Errorcode 7218)
An unexpected severe error occurred during the search call. If the situation persists, inform your system administrator.
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[4084] 2008-11-06 12:01:18.545 i Daemon TrexDaemon.cpp(06789) : process TREXNameServer.exe with pid 2152 exited with code 128
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[4084] 2008-11-06 12:01:22.367 i Daemon TrexDaemon.cpp(05496) : start 'TREXPreprocessor.exe -port 30002' as process 2256
[4084] 2008-11-06 12:01:24.383 i Daemon TrexDaemon.cpp(05496) : start 'TREXIndexServer.exe -port 30003' as process 2296
[4084] 2008-11-06 12:01:29.363 i Daemon TrexDaemon.cpp(05496) : start 'TREXQueueServer.exe -port 30004' as process 4132
[4084] 2008-11-06 12:01:34.284 e Daemon TrexDaemon.cpp(04782) : creation of process '"python" alertserver.py' failed: The system cannot find the file specified.
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Has anyone encountered this before? I've searched all over, but have not located anything that is not allowing the Name Server to start. I would appreciate any suggestions to help track down this problem. Thanks.
TREX Version: 7.10.14.147693
Windows 2003 Server x64 SP2 with vcredist64, JRE installedHi Jones,
It turns out my issue was related to security on the Windows drive in question. I installed the TREX main directory on the E drive of the server and simply added the "Users" group to that drive to fix my problem. I'm pretty sure that the service user SAPService<SID> was having access permission issues until I added the group to the security settings of the drive. -
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I'm trying to configure TREX in our portal. I've created an index (search index) and I've assigned data to index (html files and pdf files).
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What can it be the cause?
Thanks in advance,
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There is no need to create new repository. You can add that folder as "Data Source" to Index. Then all files and folders under that folder will automatically indexed.
Please follow the below steps.
1. Create a new Index.
2. Add folder (Whatever you created) as "Data Source" to index.
3. Save data source.
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Other wise if you want it immediately flush the particular index.
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2. Navigate to 'System Administrator' -> Monitoring -> Knowledge Management -> Cache Monitor
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I think this will solve your problem
Regards,
Senthil kumar K. -
Portal & TREX Performance problems!
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Can anyone help me fix this?
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PhilWe currently only have 7 indexes running on the portal and they run twice a day once at 8.00am and 12:30pm indexing and classifying a total of around 300 documents. These are all stored in the database!
The Server its self is quite high spec and should not have a problem.
It seems that the TREX engine !
Hope this helps!
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http://help.sap.com/saphelp_nw70/helpdata/EN/46/bab1d48b0a1514e10000000a114a6b/frameset.htm
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ume.r3.connection.master.PartnerLDAPActive
ume.r3.connection.master.PartnerLDAPAdminPassword
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Hi
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Any help please
Thanks
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could you please try the following:
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[ccms]
record= off
satracer= JarmLike
3. Restart TREX
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Hi
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#1.5 #00123F687FBD007C0000002700001A9C000460FC4A3445E7#1232536599765#com.sap.portal.roles.RoleNavigation#sap.com/irj#com.sap.portal.roles.RoleNavigation#Administrator#1055##x051s01_EP1_236131250#Administrator#b7b6e1f0e7ac11ddba2a00123f687fbd#SAPEngine_Application_Thread[impl:3]_38##0#0#Error##Java###URL does not point to an object of type INavigationConnectorNode: portal_content/administrator/super_admin/super_admin_role/com.sap.portal.system_administration/com.sap.portal.system_admin_ws/com.sap.portal.system_configuration/com.sap.km.AdminConfig/com.sap.km.AdminSystemIndexes/relatedItems
[EXCEPTION]
#1#java.lang.ClassCastExceptionHi!
I have solved the problem, I got the 6401 error due to the wrong URL.
I found the URL in the trace in the TREX admin tool and I copied it to the web browser on the server where I run the TREX server. When I did this I got the error 401 in the web browser. I then tested to add the port number to the URL and then I could access the file.
I went to the URL generator in the portal and added the port number and then I could index the documents. -
TREX search problem in collaboration room search
Hi,
I receive this error when I try to search from collaboration rooms:
Error during search occurred: com.sapportals.wcm.WcmException: multi-server search failed on some of the servers;error=2982,location=gruffi:31613;error=2982,location=gruffi:31643 (Errorcode 2975)
Search is performed using standard SAP iView: pcd:portal_content/com.sap.pct/Collaboration/iViews/com.sap.netweaver.coll.CMSearch
All the trex instances are green in trex monitor. Portal version is 7.0 SP15.
Any ideas how to fix that?
Regards,
LadislavHi
i think the trex services in os is not started.
Please do the following:
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2. Check if the system process TREXIndexServer(.exe) runs. In Windows just open the Taskmanager and look for the process.
3. Go to the TREX log folder "\usr\sap\trex_61\trace". Check for errors in the file TrexIndexServer.XXXXX.XXX.trc
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E-recruiting TREX search problem
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A bigger problem is that no search results are returned from the user interface both for the external candidate and the internal recruiter.
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JimI got a response from OSS on this so it is now resolved.
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TREX indexing problem with PDF files
Hi all,
I use KM to access DMS with the "DMS Connector for KM".
I create an index on my DMS repository.
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Only word document are indexed.
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Any help is welcome.
PascalDear
Please refer
https://forums.sdn.sap.com/thread.jspa?threadID=1058626
https://forums.sdn.sap.com/thread.jspa?threadID=403393&messageID=3429730#3429730
Regards,
Tushar -
TREX problem: Rapid Installer 2.0
First I try to install EP 6.0 SR1 with Rapid Installer 2.0, I got an trex error in the installation. In this forum (read by Nicky Gromeleit) I got the information that installing TREX in rapid installation is not possible so I try again the following steps:
1) Install only EP platform succesfully
2) Install TREX manually succesfully
3) I have configured IIS 6.0 for TREX
4) After entering the name server adress in the SAP J2EE Engine Adminisatrator Tool I got only com.sapportals.wdf.WdfErrors in the TREX monitor, although the adress and port is correct. I use the url which you can see in "settings/ Landscape Overview" after starting trexgui.exe.
Did I forget something or must I change something else?
Regards,
FrankHi Frank,
I had the same problem in the rapidinstallation, but the installation of Trex manualy works fine. I used the port, witch you can find opening 'Drive:\usr\sap\TREX_<Instance>\sapprofile.ini' at line 'TREX/NameServer/Port'
In the Visual Administrator "-> Server 0 -> Services -> TREX Service" I changed the
Parameter 'nameserver.address' in my case to 'tcpip://localhost:port'
Nothing else is to do. So I did nearly the same as you, but maybe the port differs.
Greetings,
Axel -
Hi friends,
i m working in portal7.0 and i want to configure TREX 7 in my portal,
i have a document,how to install it,but u want to know that TREX host name must be same as Portal host name???? or it should be different????
few days ago i installed TREX with same name as Portal host name,and i configure all the things,like
1.i configured visual administrator TREX service.
2.i created index
3.TREX monitor shows all the green status.
but when i search any document,search result is Null,it could not find any document,even though there are many document in it.
and index which i created it show RED status before search,
it show GREEN status.
then i find few forums and i check 1 link like
http://XXX:30205/TREXHttpServer/TREXISAPIExt.dll
it gives me some <error code:XXXX > </error> then
i find one forum that show that u should bypass ur proxy..and i done that.but when i restart my portal,my portal does not start
even it show all the services green.when i open my portal link PAGE CAN NOT B AVAILABLE occur.i restore my backup,now i do not want to take any risk,please any1 help me..Hi Vipul
Trex is a search engine that you need to install and also need to register trex with portal to search KM documents from portal.
To register TREX hosts with the Portal, you have to first locate the name server and port of the TREX Installation. This is located in sapmsg.ini. You have to then set up the TREX name server in the J2EE Engine with the Visual Administrator.
To locate the name server and port
.Log on to the server as an Administrator .
.Navigate to the installation folder of TREX (that is C:\usr\sap\trex_00).
.Double-click sapprofile.ini to open the file in Notepad.
.Make a note of the port number. The default is 30001.
.You will need to enter this port number to the J2EE Visual Administrator in a later step.
Trex/Nameserver/Port=30001
To set up the TREX name server in the J2EE Engine
.Open Windows Explorer in the server.
.Navigate to J2EE Admin installation directory (that is C:\usr\sapSID\JC##\j2ee\admin).
.Double-click go.bat to start the J2EE Visual Administrator.
.Log on to Visual Administrator.
.Choose Global Configuration u00E0 Services u00E0 TREX Service.
.Select the nameserver.address properties field.
.Enter the server name of the TREX instance and the port number.
Choose Update.
Choose Save
.Select yes to restart the TREX Service.
To exit the J2EE Visual Administrator, choose Close u00E0 Exit.
Check the connection to the Enterprise Portal
Log on to the Enterprise Portal with super-administrator permissions.
Choose System Administration u00E0 Monitoring u00E0 Knowledge Management u00E0 TREX Monitor u00E0 Server Status.
You should see the status of the HTTP Server, Name Server, Queue Server, and Index Server is Available.
For Connecting TREX to Remote System
u00B7 The TREX admin tool and the remote system have the same TREX release.
u00B7 The TREX admin tool can reach the remote system via the network.
u00B7 You know the user name and password for the remote system.
Refer for complete detail;;
[http://help.sap.com/saphelp_nw70/helpdata/EN/40/83505303bd5616e10000000a114cbd/content.htm]
Thanks... -
TREX Shared memory not initialized
Hi,
we have installed TREX 7.0 on windows and there is some problem after installation. when we try to start the admin tool with "TREXAdmin.bat" we are getting a mesg like "shared memory not initialized. retry in 5 sec ...disabling shared memory"
and after few seconds in the same cmd console, we are getting "TREX-nameserver <hostname>:34001 not responding after 1 retries. giving up.".
feel that the nameserver has some communication problem. can someone please suggest any solution for this ?
Thanks
SouravI had the same error and solved it. Here is what I found out:
the message "shared memory not initialized. retry in 5 sec" is a symptom for a faulty nameserver start
look at the nameserver traces. If you cannot find anything, increase the trace level to 5. In case of HANA the trace level is called saptracelevel in /hana/shared/SID/exe/linuxx86_64/hdb/config/global.ini
in case of HANA hdbdaemon starts hdbnameserver. You can find this info in hdbdaemon's traces at tracelevel 5.
In my case the hdbnameserver could not start because the system was set to be a secondary site with System Replication and it could not communicate with the primary site. The reason was that jumbo frames were enabled on the primary and secondary site, but not on the switches between. So the work-around was to set MTU to 1500 on both sites.
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