Trojan reported in Bo Edge downloaded packages --HELP--

Hello,
I don't know if the problem has to do with the Antivirus or with the downloaded FILES but here is it :
I downloaded the trial packgages of BO EDGES 3 and just for testing purpose i ran the antivus on them
then
the trojan : TR / CRYPT.CFI.GEN was detected
in the compressed files : ressource.cab
Later on I started the install on a test box with the package
the files:
boresen.dll
reporten.dll
was reported to contain the same trojan and the installation can not continue
I'm not a specialist of trojan but these things are not spreading in files: either something is wrong with the AV detection algorithm
or these files contains the same signature than the trojan!
has anybody found this problem?
I need to advise a customer and thought that my experience on XI and his needs of a mid market soluton would make EDGE a good solution but not wih trojan.
The idea that the trojan comes from my computer is inconsistent : I downloaded the new files from a different company (network) and guess what same issue :
ANtiVIR: AVIRA professional
OS (XP, 2003)
Can somebody help me PLZ?

It's a false/positive, there are no trojans in our packages.

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Lenovo System Update 5.0.3 failes to download packages

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systeminfo
OS Name: Microsoft Windows 7 Professional
OS Version: 6.1.7601 Service Pack 1 Build 7601
System Manufacturer: LENOVO
System Model: 20ANCTO1WW
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 60 Stepping 3 GenuineIntel ~2701 Mhz
BIOS Version: LENOVO GLET65WW (2.19 ), 2014/01/14
tvsu_log_140219182345.txt
[Lenovo System Update build: 2013-10-31 5.03.0008] 2014/02/19 18:23:45
Info 2014-02-19 , 06:23:45
場所 Tvsu.Environment.EnvironmentManager..ctor()
Message: Starting Environment Manager...
Info 2014-02-19 , 06:23:45
場所 Tvsu.Nls.NlsResources..ctor()
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The language loaded type is: OS
Severe 2014-02-19 , 06:23:46
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Info 2014-02-19 , 06:23:46
場所 Tvsu.Engine.DataBase.InitializeDataBase()
Message: Initializing the DataBase from file: updates.ser
Info 2014-02-19 , 06:23:46
場所 Tvsu.Sdk.SuSdk.StartApplication()
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Info 2014-02-19 , 06:23:46
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Info 2014-02-19 , 06:23:46
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Info 2014-02-19 , 06:23:46
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Info 2014-02-19 , 06:23:46
場所 Tvsukernel.Logic.GUIController.BackToMain()
Message: Setting Welcome screen...
Info 2014-02-19 , 06:23:46
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Message: Loading Welcome screen on Action pane.
Info 2014-02-19 , 06:23:50
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Info 2014-02-19 , 06:23:50
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Info 2014-02-19 , 06:23:50
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Status set to FAILED
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Severe 2014-02-19 , 06:23:51
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Info 2014-02-19 , 06:23:51
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Info 2014-02-19 , 06:23:52
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Info 2014-02-19 , 06:23:58
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Info 2014-02-19 , 06:24:08
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Info 2014-02-19 , 06:24:08
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Solved!
Go to Solution.

I'm having a similar problem with 5.0.5. Whenever it gets to "Downloading Package Information", it will show "15% Lenovo Help Center" and it dies there. Errors below in the log.
If I look at the XML file mentioned below, it's zero-length (empty).
Severe 2014-04-01 , 05:43:14
at Tvsu.Engine.Process.HelloProcess.Start()
Message: Error reading C:\ProgramData\Lenovo\SystemUpdate\session\system\SSClientCommon\HelloLevel_9_09_00.xml, this XML file is not well-formed
Exception:
Message: Root element is missing.
Type: System.Xml.XmlException
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
at System.Xml.XmlTextReaderImpl.Read()
at System.Xml.XPath.XPathDocument.LoadFromReader(XmlReader reader, XmlSpace space)
at System.Xml.XPath.XPathDocument..ctor(TextReader textReader)
at Tvsu.Engine.Process.HelloProcess.ParseUDF(String udfPath)
at Tvsu.Engine.Process.HelloProcess.Start()
Severe 2014-04-01 , 05:43:17
at Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
Message: An error ocurred while contacting the help center
Exception:
Message: Index and length must refer to a location within the string.
Parameter name: length
Type: System.ArgumentOutOfRangeException
at System.String.InternalSubStringWithChecks(Int32 startIndex, Int32 length, Boolean fAlwaysCopy)
at Tvsu.Engine.Process.HelpCenterQuestProcess.GetCatalogDescriptorFileName()
at Tvsu.Engine.Process.HelpCenterQuestProcess.DownloadCatalogDescriptorFile()
at Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
Severe 2014-04-01 , 05:43:18
at Tvsu.Engine.Task.Task.StartExecution()
Message: An error occurred while the task: ApplicableUpdatesTask executed the process: HelpCenterQuestProcessthe message from exception isException of type 'Tvt.FileDownloader.DownloadException' was thrown.
Exception:
Message: Exception of type 'Tvt.FileDownloader.DownloadException' was thrown.
Type: Tvt.FileDownloader.DownloadException
at Tvsu.Engine.Task.Task.Start()
at Tvsu.Engine.Task.Task.StartExecution()
Info 2014-04-01 , 05:43:18
at Tvsukernel.Logic.GUIController.ShowErrorMessage(Exception e)
Message: Error while downloading packages.
Exception:
Message: Exception of type 'Tvt.FileDownloader.DownloadException' was thrown.
Type: Tvt.FileDownloader.DownloadException
at Tvsu.Engine.Task.Task.StartExecution()
at Tvsu.Sdk.SuSdk.GetApplicableUpdates(searchingFolderDelegate spd, showErrMsgDelegate sed)
at Tvsukernel.Logic.ProgressThread.InitSearch()
Info 2014-04-01 , 05:43:18
at Tvsukernel.Dialogs.Messages.ShowStaticMessage(String message, String title, MessageType t, Boolean check)
Message: Showing ERROR Message: < An error occurred while downloading packages. >

Win 7 / System Update 4 "An error occurred while downloading packages" Please review LOG?

Team Lenovo,
I am having problem with TVSU 4.0 on a Windows 7 64 bit system where it gets to about 17-18% and consistently gives me "An error occurred while downloading packages"
I've made sure no firewalls are active. Am not using an Proxy servers and have turned off "automatically detect settings" in Internet Options. I've tried to uninstall and reinstall and no change. I've also tried to run as an Administrator and no luck either.
I reviewed the logs that are located at:
C:\Program Files (x86)\Lenovo\System Update\logs
I've highlighted in BOLD the entries below I feel may be the issue, but not sure how to resolve it. I did notice download.lenovo.com link when I try to reach it directly shows file not found???
[ThinkVantage System Update build: 2009-10-19 4.00.0024]   2/5/2011 4:13:45 PM
Info   2011-02-05 , 04:13:45
   at Tvsu.Environment.EnvironmentManager..ctor()
   Message: Starting Environment Manager...
Info   2011-02-05 , 04:13:45
   at Tvsu.Nls.NlsResources..ctor()
   Message:
The active language is: EN
The default language is: EN
The OS language is: EN
The language loaded type is: OS
Severe   2011-02-05 , 04:13:45
   at Tvsu.Sdk.SuSdk.StartApplication()
   Message: Application runs with the framework: 2.0.50727.4952
Info   2011-02-05 , 04:13:45
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   Message: Initializing the DataBase from file: updates.ser
Warning   2011-02-05 , 04:13:45
   at Tvsu.Gui.Util.Tools.get_SystemVendor()
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Info   2011-02-05 , 04:14:11
   at Tvsu.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)
   Message: Creating a new Connection Settings Bean instance to Host: download.lenovo.com
Info   2011-02-05 , 04:14:11
   at Tvt.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)
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Info   2011-02-05 , 04:14:11
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Info   2011-02-05 , 04:14:11
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Info   2011-02-05 , 04:14:11
   at Tvsu.Engine.Task.Task.Start()
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Info   2011-02-05 , 04:14:11
   at Tvsu.Engine.Process.HelloProcess.DownloadHelpFile()
   Message: The chm help file is already present in the system
Info   2011-02-05 , 04:14:11
   at Tvsu.Engine.Process.HelloProcess.Start()
   Message: The test.properties file was not found, the normal Hello process will continue.
Info   2011-02-05 , 04:14:11
   at Tvsu.Engine.Process.HelloProcess.Start()
   Message: HelloProcess Started
Info   2011-02-05 , 04:14:11
   at Tvsu.Engine.Process.HelloProcess.Start()
   Message: Client level: HelloLevel_8_05_80
Info   2011-02-05 , 04:14:11
   at Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)
   Message: The UDF will be downloaded from: https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_8_05_80.xml
Info   2011-02-05 , 04:14:11
   at Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)
   Message: The UDF will be downloaded to-> C:\Program Files (x86)\Lenovo\System Update\session\system\SSClientCommon\HelloLevel_8_05_80.xml
Info   2011-02-05 , 04:14:11
   at Tvsu.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)
   Message: Connection settings bean found for download.lenovo.com
Info   2011-02-05 , 04:14:11
   at Tvsu.FileDownloader.HttpsDownload.GetProxy(ConnectionSettingsBean connBean)
   Message: Connection type set to DIRECT in ConnectionSettingsBean
Info   2011-02-05 , 04:14:11
   at Tvsu.Engine.Process.HelloProcess.Start()
   Message: UDF download status is -> Failed
Severe   2011-02-05 , 04:14:11
   at Tvsu.Engine.Process.HelloProcess.Start()
   Message: Could't connect to the HelloServer, no UDF file was downloaded
Info   2011-02-05 , 04:14:11
   at Tvsu.Egather.EgatherManager.GetEgatherParser(String type)
   Message: Running egather minimal.....
Info   2011-02-05 , 04:14:11
   at Tvsu.Gui.CustomComponents.Step.set_Image(StepImage value)
   Message: Setting PROCESSING status.
Info   2011-02-05 , 04:14:11
   at Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
   Message: /execute ia.exe /arguments -filename"""C:\Program Files (x86)\Lenovo\System Update\egather\sysrecomin""" -probes REGIONAL_SETTINGS GATHERER_INFORMATION SYSTEM_SUMMARY -local /directory C:\Program Files (x86)\Lenovo\System Update\egather\ /type COMMAND /timeout 300000
Info   2011-02-05 , 04:14:11
   at Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
   Message: FileName Path: C:\Program Files (x86)\Lenovo\System Update\TvsuCommandLauncher.exe
Info   2011-02-05 , 04:14:14
   at Tvsu.Egather.EgatherExecutor.ExecuteEgather(String fileOutput, String args)
   Message: RC eGatherer: 0
Info   2011-02-05 , 04:14:14
   at Tvsu.Engine.Process.HelloProcess.Start()
   Message: MTM received from eGather: 4389AB8
Info   2011-02-05 , 04:14:14
   at Tvsu.Engine.Process.HelloProcess.Start()
   Message: Data to be set in the Environment Manager to use with Quest:
QOS (Quest OS): Windows 7
QOSLang (Quest language): EN
MTM: 4389AB8
Info   2011-02-05 , 04:14:14
   at Tvsu.Engine.Task.Task.Start()
   Message: Executing the PostProcess HelloProcess
Info   2011-02-05 , 04:14:14
   at Tvsu.Engine.Task.Task.Start()
   Message: The process HelloProcesshas been finished.
Info   2011-02-05 , 04:14:14
   at Tvsu.Engine.Task.Task.StartExecution()
   Message: PostTask
Info   2011-02-05 , 04:14:14
   at Tvsu.Sdk.SuSdk.GetSystemProperties()
   Message: Return the System Properties
Info   2011-02-05 , 04:14:14
   at Tvsu.Sdk.SuSdk.GetApplicableUpdates(searchingFolderDelegate spd, showErrMsgDelegate sed)
   Message: Get Applicable Updates
Info   2011-02-05 , 04:14:14
   at Tvsu.Engine.Task.Task.Start()
   Message: The current process is:HelpCenterQuestProcess
Info   2011-02-05 , 04:14:14
   at Tvsu.Engine.Task.Task.Start()
   Message: Executing the PreProcess HelpCenterQuestProcess
Info   2011-02-05 , 04:14:14
   at Tvsu.Gui.CustomComponents.Step.set_Image(StepImage value)
   Message: Setting DONE status.
Info   2011-02-05 , 04:14:14
   at Tvsu.Gui.CustomComponents.Step.set_Image(StepImage value)
   Message: Setting PROCESSING status.
Info   2011-02-05 , 04:14:19
   at Tvsu.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)
   Message: Creating a new Connection Settings Bean instance to Host: www-03.ibm.com
Info   2011-02-05 , 04:14:19
   at Tvt.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)
   Message: Direct connection found
Info   2011-02-05 , 04:14:19
   at Tvsu.Engine.Task.Task.Start()
   Message: Executing the StartProcess HelpCenterQuestProcess
Info   2011-02-05 , 04:14:19
   at Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchEgather()
   Message: Launching Egather
Info   2011-02-05 , 04:14:19
   at Tvsu.Egather.EgatherManager.GetEgatherParser(String type)
   Message: Running egather complete.....
Info   2011-02-05 , 04:14:19
   at Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
   Message: Launching HelpCenter
Info   2011-02-05 , 04:14:19
   at Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
   Message: /execute ia.exe /arguments -filename"""C:\Program Files (x86)\Lenovo\System Update\egather\sysreco""" -silent -local -section SYSTEM_SUMMARY REGIONAL_SETTINGS SMBIOS_INFORMATION Firmware_Information Installed_Software SMBIOS_INFORMATION DEVICE_DRIVERS_AND_SERVICES IDE_DEVICE_INFORMATION DEVICE_MANAGER_SETTINGS -p device_manager enable_hardwareid /directory C:\Program Files (x86)\Lenovo\System Update\egather\ /type COMMAND /timeout 300000
Info   2011-02-05 , 04:14:19
   at Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
   Message: FileName Path: C:\Program Files (x86)\Lenovo\System Update\TvsuCommandLauncher.exe
Info   2011-02-05 , 04:14:19
   at Tvt.Helpcenter.Quest.QuestResponse.ConnectToQuest()
   Message: Setting QuestResponse Path to: C:\Program Files (x86)\Lenovo\System Update\session\QuestResponse.xml
Info   2011-02-05 , 04:14:19
   at Tvt.Helpcenter.Quest.QuestResponse.ConnectToQuest()
   Message:
Quest Url: https://www-03.ibm.com/pc/support/services/questquery/pc_support_services_questquery_viewer_EDAPortB...
Info   2011-02-05 , 04:14:19
   at Tvt.FileDownloader.DirectFileDownloader.StartDownload()
   Message: Uri to download-> https://www-03.ibm.com/pc/support/services/questquery/pc_support_services_questquery_viewer_EDAPortB...
Severe   2011-02-05 , 04:14:19
   at Tvt.FileDownloader.DirectFileDownloader.StartDownload()
   Message: Unexpected exception setting the request-> <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"><soapenv:Header/><soapenv:Body><p869:getDescriptors xmlns869="http://www.ibm.com/xmlns/prod/pc/esupportda/binding/20041013"><agent>TVSUWeb/1</agent><queryValue>4389AB8</queryValue><os>Windows 7</os><osLanguage>EN</osLanguage></p869:getDescriptors></soapenv:Body></soapenv:Envelope>
   Exception:
       Message: The underlying connection was closed: An unexpected error occurred on a receive.
       Type: System.Net.WebException
           at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)
   at System.Net.HttpWebRequest.GetRequestStream()
   at Tvt.FileDownloader.DirectFileDownloader.StartDownload()
Info   2011-02-05 , 04:14:19
   at Tvt.Helpcenter.Quest.QuestResponse.ConnectToQuest()
   Message: Exception setting the request content
Info   2011-02-05 , 04:14:19
   at Tvsu.Engine.Process.HelpCenterQuestProcess.GetQuestResponse(String currentUrl)
   Message: Tvt.FileDownloader.DownloadException
Exception setting the request content
   at Tvt.FileDownloader.DirectFileDownloader.StartDownload()
   at Tvt.Helpcenter.Quest.QuestResponse.ConnectToQuest()
   at Tvt.Helpcenter.Quest.QuestResponse.RunQuest(String URL, String Mtm, String Os, String Oslanguage, String ClientLevel, ConnectionSettingsBean connbean, String xmlpath, String[] Certificates)
   at Tvsu.Engine.Process.HelpCenterQuestProcess.GetQuestResponse(String currentUrl)
   Exception:
       Message: Exception setting the request content
       Type: Tvt.FileDownloader.DownloadException
           at Tvt.FileDownloader.DirectFileDownloader.StartDownload()
   at Tvt.Helpcenter.Quest.QuestResponse.ConnectToQuest()
   at Tvt.Helpcenter.Quest.QuestResponse.RunQuest(String URL, String Mtm, String Os, String Oslanguage, String ClientLevel, ConnectionSettingsBean connbean, String xmlpath, String[] Certificates)
   at Tvsu.Engine.Process.HelpCenterQuestProcess.GetQuestResponse(String currentUrl)
Severe   2011-02-05 , 04:14:19
   at Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
   Message: An error ocurred while contacting the help center
   Exception:
       Message: Exception setting the request content
       Type: Tvt.FileDownloader.DownloadException
           at Tvt.FileDownloader.DirectFileDownloader.StartDownload()
   at Tvt.Helpcenter.Quest.QuestResponse.ConnectToQuest()
   at Tvt.Helpcenter.Quest.QuestResponse.RunQuest(String URL, String Mtm, String Os, String Oslanguage, String ClientLevel, ConnectionSettingsBean connbean, String xmlpath, String[] Certificates)
   at Tvsu.Engine.Process.HelpCenterQuestProcess.GetQuestResponse(String currentUrl)
   at Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
Info   2011-02-05 , 04:14:19
   at Tvsu.Engine.Task.Task.Start()
   Message: Executing the PostProcess HelpCenterQuestProcess
Severe   2011-02-05 , 04:14:19
   at Tvsu.Engine.Task.Task.StartExecution()
   Message: An error occurred while the task: ApplicableUpdatesTask executed the process: HelpCenterQuestProcessthe message from exception isException setting the request content
   Exception:
       Message: Exception setting the request content
       Type: Tvt.FileDownloader.DownloadException
           at Tvsu.Engine.Task.Task.Start()
   at Tvsu.Engine.Task.Task.StartExecution()
Info   2011-02-05 , 04:14:20
   at Tvsu.Gui.CustomComponents.Step.set_Image(StepImage value)
   Message: Setting FAILED status.
Info   2011-02-05 , 04:14:20
   at Tvsu.Gui.GUIController.ShowErrorMessage(Exception e)
   Message: Error while downloading packages.
   Exception:
       Message: Exception setting the request content
       Type: Tvt.FileDownloader.DownloadException
           at Tvsu.Engine.Task.Task.StartExecution()
   at Tvsu.Sdk.SuSdk.GetApplicableUpdates(searchingFolderDelegate spd, showErrMsgDelegate sed)
   at Tvsu.Gui.Util.ProgressThread.InitSearch()
Info   2011-02-05 , 04:14:20
   at Tvsu.Gui.FlowScreens.Messages.ShowMessage(String message, String title, String mastheadtext, MessageType t, Boolean check, IWin32Window owner)
   Message: Showing ERROR Message: < An error occurred while downloading packages.

Thank you for the reply. I already have NET. Framework 4.x installed and I stil have the same problem.
I looked at the logs again and I believe the issue is that I can not download this file:
https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_8_05_80.xml
Can someone try that link and see if they get anything? I keep getting in my browser "file not found".
    at Tvsu.Engine.Process.HelloProcess.Start()
   Message: HelloProcess Started
Info   2011-02-07 , 09:23:47
   at Tvsu.Engine.Process.HelloProcess.Start()
   Message: Client level: HelloLevel_8_05_80
Info   2011-02-07 , 09:23:47
   at Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)
   Message: The UDF will be downloaded from: https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_8_05_80.xml
Info   2011-02-07 , 09:23:47
   at Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)
   Message: The UDF will be downloaded to-> C:\Program Files (x86)\Lenovo\System Update\session\system\SSClientCommon\HelloLevel_8_05_80.xml
Info   2011-02-07 , 09:23:47
   at Tvsu.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)
   Message: Connection settings bean found for download.lenovo.com
Info   2011-02-07 , 09:23:47
   at Tvsu.FileDownloader.HttpsDownload.GetProxy(ConnectionSettingsBean connBean)
   Message: Connection type set to DIRECT in ConnectionSettingsBean
Info   2011-02-07 , 09:23:47
   at Tvsu.Gui.CustomComponents.Step.set_Image(StepImage value)
   Message: Setting PROCESSING status.
Info   2011-02-07 , 09:23:47
   at Tvsu.Engine.Process.HelloProcess.Start()
   Message: UDF download status is -> Failed
Severe   2011-02-07 , 09:23:47
   at Tvsu.Engine.Process.HelloProcess.Start()
   Message: Could't connect to the HelloServer, no UDF file was downloaded

Reports available in the Business Package for MSS and ESS

Hi,
I have searched sdn.sap.com throughout looking for a comprehensive list of reports available in the business packages for both MSS and ESS, i got a little bit of joy and found some of the MSS reports but not all on sdn.sap.com, can anyone please advise where i would find such information on both these packages, just to re-iterate, i am looking for a list of reports these business packages offer? any help much appreciated.
Thanks
John
P.s any documents can be sent to [email protected]

@John
(1) ESS- We built our own custom PORTAL role/workset in which one of the worksets we created is called "Tools and Forms". Under that workset, we placed various pages/iViews that either are simple URL iViews that link to external documents and such (like vacation request forms since they do not do online leave requests yet) as well as a couple ot t-code iViews that run reports in ECC for the employee. Nothing very mind blowing there. Just some content creation on the portal side.....oh, and some config on the backend to create a Homepage Framework Area Page and all for it (I liked that part!)
(2) Wow....talk about perfect timing...I just had to document the way MSS sees the MDT reports in it's "reporting" area yesterday! haha Here goes the quick explaination....in configuration for MDT, you have various "scenarios". These kinda determine which "groups" of reports will show in MDT. For MSS for the Reporting webdynpro/service, the scenario is RPT0 (in ECC 5.0, at least). Soooo if you look at the function CODES assigned to RPT0, you will see several for Training and one for Accounting (Cost Centers)...you can reference the function CODES listed back to the "pool"/library of function codes a bit up/previous in the same config area for MDT(I think it is called "Define Function Codes"). However, there is one more piece you will see listed under RPT0....it is a DIRECT call to function MODULE "HR_HIS_READ" (this was a bugger to find because I could not find the "Maternity" report listed in the function codes and had to figure out where the heck it was coming from! haha). Anyways....what the function MODULE actually does is call the HR Information System (HIS) passing it the RPT0/MSS scenario. This returns the particular reports for Employee Data and Time&Attendance. You can see this if you run the HR_HIS_READ function directly and enter RPT0 for the second input value (first and third are not needed or you can just enter "*". Sooooo that is how the "magic" happens. Hope that explained it. From there, you can simply config you own scenario/reports to add into MSS if you like.
Hope this helped!

Report format changed when download to csv

hi ,
i am creating intreractive report and applying control break on my report , but when i download report to csv .
and open in excel then it doesn't shows me control break report in excel.
what can i do..?

Hello Matt,
I recommend to post this query to the [BusinessObjects Enterprise Administration|BI Platform; forum.
This forum is dedicated to topics related to administration and configuration of BusinessObjects Enterprise, BusinessObjects Edge, and Crystal Reports Server.
It is monitored by qualified technicians and you will get a faster response there.
Also, all BOE Administration queries remain in one place and thus can be easily searched in one place.
Best regards,
Falk

TVSU problem - "An error occurred while downloading package"

During packages retrieval at about 17% TVSU displays message box: "An error occurred while downloading package".
In the Event Viewer I can see error event with id 36871, source Schannel and description:
"Critical error during authentication of SSL client. Internal error code: 10013" (translated by myself from my native language)
TVSU 4.00.0046, T410, Windows 7 Enterprise, x64, SP1, IE9.
Have you got any ideas how to solve this problem?
Regards,
Wojtek
And last lines from my TVSU log:
Info   2011-05-11 , 11:39:12
   w Tvt.Helpcenter.Quest.QuestResponse.ConnectToQuest()
   Message:
Quest Url: https://www-03.ibm.com/pc/support/services/questquery/pc_support_services_questquery_viewer_EDAPortB...
Info   2011-05-11 , 11:39:12
   w Tvt.FileDownloader.DirectFileDownloader.StartDownload()
   Message: Uri to download-> https://www-03.ibm.com/pc/support/services/questquery/pc_support_services_questquery_viewer_EDAPortB...
Severe   2011-05-11 , 11:39:13
   w Tvt.FileDownloader.DirectFileDownloader.StartDownload()
   Message: Unexpected exception setting the request-> <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"><soapenv:Header/><soapenv:Body><p869:getDescriptors xmlns869="http://www.ibm.com/xmlns/prod/pc/esupportda/binding/20041013"><agent>TVSUWeb/1</agent><queryValue>2518EYG</queryValue><os>Windows 7</os><osLanguage>EN</osLanguage></p869:getDescriptors></soapenv:Body></soapenv:Envelope>
   Exception:
       Message: Połączenie podstawowe zostało zakończone: Wystąpił nieoczekiwany błąd przy odbiorze.
       Type: System.Net.WebException
           w System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)
   w System.Net.HttpWebRequest.GetRequestStream()
   w Tvt.FileDownloader.DirectFileDownloader.StartDownload()
Info   2011-05-11 , 11:39:13
   w Tvt.Helpcenter.Quest.QuestResponse.ConnectToQuest()
   Message: Exception setting the request content
Info   2011-05-11 , 11:39:13
   w Tvsu.Engine.Process.HelpCenterQuestProcess.GetQuestResponse(String currentUrl)
   Message: Tvt.FileDownloader.DownloadException
Exception setting the request content
   w Tvt.FileDownloader.DirectFileDownloader.StartDownload()
   w Tvt.Helpcenter.Quest.QuestResponse.ConnectToQuest()
   w Tvt.Helpcenter.Quest.QuestResponse.RunQuest(String URL, String Mtm, String Os, String Oslanguage, String ClientLevel, ConnectionSettingsBean connbean, String xmlpath, String[] Certificates)
   w Tvsu.Engine.Process.HelpCenterQuestProcess.GetQuestResponse(String currentUrl)
   Exception:
       Message: Exception setting the request content
       Type: Tvt.FileDownloader.DownloadException
           w Tvt.FileDownloader.DirectFileDownloader.StartDownload()
   w Tvt.Helpcenter.Quest.QuestResponse.ConnectToQuest()
   w Tvt.Helpcenter.Quest.QuestResponse.RunQuest(String URL, String Mtm, String Os, String Oslanguage, String ClientLevel, ConnectionSettingsBean connbean, String xmlpath, String[] Certificates)
   w Tvsu.Engine.Process.HelpCenterQuestProcess.GetQuestResponse(String currentUrl)
Severe   2011-05-11 , 11:39:13
   w Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
   Message: An error ocurred while contacting the help center
   Exception:
       Message: Exception setting the request content
       Type: Tvt.FileDownloader.DownloadException
           w Tvt.FileDownloader.DirectFileDownloader.StartDownload()
   w Tvt.Helpcenter.Quest.QuestResponse.ConnectToQuest()
   w Tvt.Helpcenter.Quest.QuestResponse.RunQuest(String URL, String Mtm, String Os, String Oslanguage, String ClientLevel, ConnectionSettingsBean connbean, String xmlpath, String[] Certificates)
   w Tvsu.Engine.Process.HelpCenterQuestProcess.GetQuestResponse(String currentUrl)
   w Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
Info   2011-05-11 , 11:39:13
   w Tvsu.Engine.Task.Task.Start()
   Message: Executing the PostProcess HelpCenterQuestProcess
Severe   2011-05-11 , 11:39:13
   w Tvsu.Engine.Task.Task.StartExecution()
   Message: An error occurred while the task: ApplicableUpdatesTask executed the process: HelpCenterQuestProcessthe message from exception isException setting the request content
   Exception:
       Message: Exception setting the request content
       Type: Tvt.FileDownloader.DownloadException
           w Tvsu.Engine.Task.Task.Start()
   w Tvsu.Engine.Task.Task.StartExecution()
Info   2011-05-11 , 11:39:13
   w Tvsu.Gui.CustomComponents.Step.set_Image(StepImage value)
   Message: Setting FAILED status.
Info   2011-05-11 , 11:39:13
   w Tvsu.Gui.GUIController.ShowErrorMessage(Exception e)
   Message: Error while downloading packages.
   Exception:
       Message: Exception setting the request content
       Type: Tvt.FileDownloader.DownloadException
           w Tvsu.Engine.Task.Task.StartExecution()
   w Tvsu.Sdk.SuSdk.GetApplicableUpdates(searchingFolderDelegate spd, showErrMsgDelegate sed)
   w Tvsu.Gui.Util.ProgressThread.InitSearch()
Info   2011-05-11 , 11:39:13
   w Tvsu.Gui.FlowScreens.Messages.ShowMessage(String message, String title, String mastheadtext, MessageType t, Boolean check, IWin32Window owner)
   Message: Showing ERROR Message: < An error occurred while downloading packages. >
Info   2011-05-11 , 11:39:16
   w Tvsu.Egather.EgatherExecutor.ExecuteEgather(String fileOutput, String args)
   Message: RC eGatherer: 0

w454385,
What is your TVSU version? There was a glitch yesterday and it's fixed. I guess your case may be related to that incident.
Check out these 2 threads. They are actually having same solutions.
http://forum.lenovo.com/t5/ThinkVantage-Technologies/Thinkvantage-System-Update-3-14-0031-Failure/td...
http://forum.lenovo.com/t5/ThinkVantage-Technologies/System-Update-4-odd-behavior-in-ThinkVantage-To...
If your version is 3.15 / 4.01, please:
Un-install current TVSU, reinstall TVSU version 3.14 (Win XP) or 4.0 (Win 7/Vista) by dowloading from Lenovo Support site,
Otherwise, you can try running driver update again.
Cleo
WW Social Media
T61, T410, x240, Z500, Flex 14
Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
Follow @LenovoForums on Twitter!
How to send a private message? --> Check out this article.
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System Update 3.14.0024 "An error occurred while downloading packages."

I have a T61 (7664-1KU) with Win XP SP3. After searching all 64 pages of this ThinkVantage Technologies Board I could not find a solution that works, hence this new post.
Here are the various attempts so far, none of which have worked, in isolation or combination:
Have rebuilt the laptop hard drive completely and tried to reload Thinkvantage software through System Update 3.14.0024
Reinstalled System Update
In LAN settings have unchecked "Automatically detect settings"; "Use ... script,"; and "Use a proxy server"
Disabled all firewalls etc.
Disabled all parts of Symantec Endpoint Protection (SEP) manually in SEP and via MSConfig
I do not have a Google accelerator loaded
Have checked router logs and verified that downloads are not being blocked
In all cases I get "An error occurred while downloading packages" after ~30% of the progress bar.
If it helps I can supply the TVSU error log.
Thank you for your help in advance.

hey PSIC01,
try installing this version of TVSU - http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS012808
and see how it goes.
WW Social Media
Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
Follow @LenovoForums on Twitter!
Have you checked out the Community Knowledgebase yet?!
How to send a private message? --> Check out this article.

ThinkVantage System Update keeps failing with "an error occurred while downloading packages"

For approximately a week now, various machines I am responsible for have been unable to successfully run System Update. The error I see in v3 vs. v4 of System Update is slightly different, though I wonder if the underlying cause is the same. On one machine (ThinkCentre M52) running XP (so using Update v3), when attempting to download the package information, I get the error: "An error occurred while downloading packages". I checked the TVSU log, and find the following error:
Info 2011-10-03 , 08:31:00
at Tvsu.FileDownloader.HttpsDownload.StartDownload(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
Message: An exception ocurred while downloading https://download.lenovo.com/ibmdl/pub/pc/pccbbs/thinkvantage_en/livefeed.xml
Status set to FAILED
Exception:
  Message: Error at DirectFileDownloader when validating certificates, or a secure channel cannot be established.
  Type: Tvt.FileDownloader.CertificateValidationException
     at Tvsu.FileDownloader.HttpsDownload.doDownloadByHttps(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
   at Tvsu.FileDownloader.HttpsDownload.StartDownload(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
If I try to navigate to the URL noted in the message using Internet Explorer, I can understand why this is failing: IE displays a message that the certificate for the site is invalid and, thus, the site cannot be loaded. I have noticed a similar issue when trying to use the "Auto Detect" tool on this machine from the Lenovo site... I.E. indicates the site's certificate is invalid.
This machine is a fresh OS reinstall from nothing; TVSU version is the latest (that I know of): 3.15.0017. I do have two other XP machines (that have been installed for quite some time) running the same version of TVSU that DO NOT experience this issue. I've otherwise been unable to figure out what the difference betweens the machines is. Any thoughts either Lenovo or the community can share would be much appreciated.

hey PSIC01,
try installing this version of TVSU - http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS012808
and see how it goes.
WW Social Media
Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
Follow @LenovoForums on Twitter!
Have you checked out the Community Knowledgebase yet?!
How to send a private message? --> Check out this article.

Authentication is required to set the network proxy used for downloading packages

hello all,
we bought a Sun X3-2 and our reseller installed OL6.5 and SRS 5.4.2. When user logs in, a window occurs regularly, displaying this message.
Authentication is required to set the network proxy used for downloading packages
After click on Cancel, the window re-appears then minutes after. It seems that it is related to polkit:
/usr/libexec/polkit-gnome-authentication-agent-1
Can i stop this service? Are there any hints to tune Oracle Linux when using sunrays? users don't need to update packages because the server is managed.
thanks in advance for help,
gerard

i'm not fully agree with you, this problem arises because i'm using sunray. But you're right, i found the solution when searching on the net, not in oracle forums.
The solution is to create
.config/autostart/*.desktop
with:
X-GNOME-Autostart-enabled=false
it seems ok, even if i have other problems, for instance, firefox and thunderbird crashing regularly, even if i'm up to date with packages (uln too).
In the past, i used to use sunrays with solaris 10, it existed a document to tune gnome when using sunrays, i don't find the same thing with oracle linux.
thanks for your reply,
gerard

Error while trying to deploy application - "downloading package..."

I just downloaded visual studio and I am simply trying to run a basic "hello world" application to get started. When I click debug, the emulator starts up fine, but then I get the following error.
Error 1
Error : DEP6100 : The following unexpected error occurred during boostrapping stage 'Downloading package '7123B57E-F819-4B1E-8EE2-677E10756394'':
FileNotFoundException - The system cannot find the file specified.
any help?

Hi,You can try to repair visual studio and try it.
Don't
forget to mark the right answer and vote up if helps you.

[SOLVED] "Downloading package list..." hangs!

I have the latest ArchLinux 2007.08.1 (Don't Panic) ISO.
The first time I tried to install i did get trough "Select Packages" and got a whole system (3 days ago), then I found out, that I had forgot to make my partition bootable in cfdisk, and I rammed my head to the table. I got started reinstalling right away, but this time it wouldn't download the package list, when I selected the menu "Select Packages", it just hangs with the text "Downloading package list..." .. I tried this 3-4 times, before I changed the mirror to ftp.hosteurope.de instead of ftp.archlinux.org .. This didn't help neither.. I let it run like this all night with ftp.hosteurope.de, well I actually fell in sleep in front of the telly axciously waiting for it to finally retrive that god damn list! In the morning I rebooted again, this time I choose another mirror, didn't help!
As I said, I've been trough before, and I'm not behind a proxy or anything! It just stopped working out of the blue..
Are all mirrors just really messed up these days? Or is it the installer which is screwed?
Pinging ftp.archlinux.org just timeouts first time, and then with a ping of 145ms, connecting to the ftp just gives Connected quickly and then right after Connection failed (Connection lost) ..
ftp.hosteurope.de is not more than a ping of 30-40ms and can easily be connected to trough FTP..
Thanks in advance
Last edited by dezza (2007-09-14 13:03:49)

I have the onboard Marvell Yukon 8053 (Gigabyte 965P-DQ6) Gigabit-Ethernet NIC .. And as I said, it worked before ..
The bug you linked to is not near my problem, the problem is that it won't let my download the package list when I select "Select Packages" ..
Why doesn't it matter?
I also noticed this:
ftp://ftp.archlinux.org/iso/2007.08.1/Known-Issues.txt
That was actually the kind of problems I had when I thought it was about flagging my boot partition bootable or not.. I've followed these steps now, Now I am just waiting to get a connection trough :S
Now I will be calling my ISP to let them know that my internet is running strangely, I've noticed now that sometimes I can't open connections, and at other times it goes trough. I'll let you know if this is a problem with my ISP/router or internet connection, I've already tried to power on/off my router and modem and I've updated router firmware.
Last edited by dezza (2007-09-14 10:52:13)

Is Crystal Report for VS2010 runtime redistributable package required?

Is Crystal Report for VS2010 runtime redistributable package required when develop reports using WPF window/XBAP technology?
Is it required to install this runtime package (.MSI/.MSM) into the client machine?
If .msm is to be used, then how to setup and deploye msm package into VS2010?
Environment:
VS 2010
CR for VS2010
Please reply friendz.
Thanks & Regards,
Mani G.S.

Hello Mani
Yes, the runtime is required on all computers that the app will run on. See the wiki [Deploying Crystal Reports for Visual Studio 2010 runtime|http://wiki.sdn.sap.com/wiki/x/ZwdeDw]. Also, consult your CRVS2010 developer help file:
http://help.sap.com/businessobject/product_guides/sapCRVS2010/en/crnet_api_2010_en.zip
Ludek
Follow us on Twitter http://twitter.com/SAPCRNetSup
Got Enhancement ideas? Try the [SAP Idea Place|https://ideas.sap.com/community/products_and_solutions/crystalreports]

Trojan reported in Bo Edge downloaded packages --HELP--

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