Trouble having number ported

Hi there.
Originally signed up to BT back at the start of October, coming from Virgin Media - Phone and Broadband.
The original installer (contractor) installed the line only, not very well at that. There was no dial tone until the next engineer came out (proper BT) and installed the Infinity Broadband. At which point the number was appearing on outgoing calls, but was not getting any incoming calls with the phone ringing through to Virgin voicemail still.
I called BT regarding this who sent out a further engineer. This time he made a call and left saying it would be sorted by "the end of today". This never happened and they called me back on Thursday saying there had been a problem porting the number and it would be fixed by Monday.
We are now on Monday and are no further forward with this issue. Does anyone have any idea where to go from here as it is driving me up the wall having to use my mobile constantly.
Thanks to all in advance.
Scott

Quick update to this,
Had a further engineer out today. Same again, made a call to the number porting department who said they would have it sorted by the end of today.
Guess it's a waiting game now.
Fingers crossed

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Hi Y'all,
I hope someone can help me here. I joined BT in December and at the time requested my old number be ported over from Virign Media. My broadband and TV came live around 12th Dec, but no number port, instead I got the BT line with a new number. I kept recieving emails from BT saying my number transfer was 22nd Dec, 4th Jan, 12th Jan then finallay 22nd Jan. When I rang up Virign on 12th Jan they said BT had not requested the transfer. I contacted BT again, and after explaining exactly what I want again (it wasn't for the first time) they tried again.
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I am desparate for some help with a problem I am having getting my old number working in my new premises. I contacted BT 4 weeks before my move to organise services of 2 telephone lines with both numbers from my old address which had been Virgin numbers for 7 years and BT numbers for at least 25 years before that. I have been told that Virgin have released one of the numbers that I need and that it is now registered to my name.
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Hi, I moved from an area that was covered by Virgin Media to a BT area where Infinity was available. When I contacted BT I was assured that the move over should all be fine, they would handle porting the number (house is only a couple of miles away and same area code).. so I placed the order in November 2012
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I have now also provided VM with my new postcode,
My question is, who should I speak to get the customer support/escalations team to monitor this, as I am really sick and tired of calling call centres for hours, where often it is very hard to both hear them, or to have a conversation that doesn’t follow a script?? Sorry for the rant, but am quite fed up

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