Troubleshooting Firewire

My Firewire does not appear to be working, Firewire drives (myBook) won't mount via Firewire, but they will mount via USB. When I check the system (more info from About this Mac) and click on the Firewire option I only get: "Firewire Bus:"
Any ideas on trouble-shooting/restoring firewire
Thanks,
Eric

I've read the FAQ's and I still have problems. Would anyone be able to assist? Thanks....
I have the following:
Power Mac G4 Mac OS X 10.3.9 (7W98)
CPU Type: PowerPC G4 (2.9)
Number Of CPUs: 2
CPU Speed: 500 MHz
L2 Cache (per CPU): 1 MB
Memory: 1.25 GB
Bus Speed: 100 MHz
Boot ROM Version: 4.2.8f1
Serial Number: XB04906TK86
My APS tech external CD/DVD player/burner was working fine up until a couple of weeks ago. Now my firewire ports do not show up and using any firewire device is not possible.
I accomplished all of the suggested fixes in Article: 88338: “What to do if your computer won't recognize a FireWire or USB device” Last Modified on: July 26, 2007 to no avail.
I reviewed http://www.macfixit.com/article.php?story=20041221081432908
and followed the suggestions to no avail.
I’ve read the fixes in FAQs to no avail:
unplugging all devices to include USBs disconnecting all FW devices, shut down the Mac and unplugged it from AC power (wall socket) for 30 minutes, plugged it back in and tried FW,
reinstalling OS software, using disc utility after installs with Repair Permissions in Disk Utility before and after the update reconnecting all devices one by one,
Zapped the PRAM … While restarting Mac hold down the following key combo Command-Option-P-R. Keep holding those keys down till you hear the second start-up chime, then release.
Firewire ports still do not appear under the system profiler.
I haven't attempted to replace the internal 3.6v lithium internal battery as was suggested in one of the comments. I could not find the battery anywhere in town at radio shack or any of the computer stores. Is the battery apple proprietary? Would not having the battery installed ( as is the case now ) affect the system from recognizing the firewire ports or is my problem bigger than that? What is the function of the battery and what functionality does it affect?

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    I didn't have any Time Machine backup, so a very friendly collague of mine took my MPB apart, and in short transferred the contents of my harddisk onto an external harddisk. I then formatted my harddrive, reinstalled OS X, and am now in the process of putting everything back in place, as well as I can. But I have a bunch of questions and observations I'm a little worried about, and I very much hope someone can help me.
    It must be mentioned that I haven't taken the MBP online again yet; I am currently still at work and am not able to get my Mac online on the work network (it's locked). Therefore there are some OS X updates I haven't reinstalled yet.
    - I have managed to rebuild all my subfolders in the default Mail program; however, my Inbox is nowhere to be found on the external harddrive, and I can't seem to find the location of my new inbox anywhere. Is it eternally lost, or can I restore it? My extemely important mails are saved (software licenses etc), but there were quite a few mails in my inbox that are important as well and i'd like to get them back.
    - ITunes seem to have some issues with handling the import of my entire music/podcast archive (about 120 GB). If I select more than approx. 15 gb to import, it starts hanging, and I have to force quit it and retry with a smaller chunk. Is this normal, or should I be worried?
    Note: I did notice that a couple of the folders in the salvaged iTunes archive were completely empty - there's only a picture of a blank piece of paper next to it, instead of a folder icon, and the size is 0 kb. I can just re-rip the music to my library, but I am a little suspicious of this.
    - More iTunes. One of the times I force-quit it and then tried to reopen it, I got an error message saying that I couldn't open the iTunes application, because the files were locked, or the archives were locked, or something along those lines. I got quite a scare, but after restarting the mac, iTunes opened as it should. Again, should I be worried? Is this normal?
    - I am considering getting a new harddisk for the MBP, a Seagate Momentus XT 500 gb, as I am a little wary of the default harddisk after this. I figure that since I haven't put anything back in place yet, it would be the same if I had to format and reinstall OS X once more. The damage has already been done, so to speak. Would this be a good idea, or is it unneccessary? (I have ordered a RAM upgrade, so i'll be running with 8gb instead of the default 4).
    - Why did this Kernel Panic happen? I know I made a force shutdown, but why did it go so wrong? I would like to know what caused it, so I can prevent it. Couldn't it handle the extensive simultaneous processes I was putting it through (my gargantuan iTunes library was running, I was watching a video, had many tabs open in Chrome, it was hot etc)? Will the planned RAM upgrade fix the issue? Is there something fishy about my harddrive?
    I hope someone will take the time to answer my many questions, and I am very grateful for any help.

    The most important thing for you to learn from the experience is that you'll inevitably lose all your data if you don't make backups. Regard that as a certainty, not a risk. Do no more work with the computer until you have a backup solution in place.
    The second point is that your hard drive has failed and you shouldn't continue to use it. Shut down the computer now and don't start it again until the drive has been replaced.
    For future reference, familiarize yourself with FireWire target mode:
    How to use and troubleshoot FireWire target disk mode
    This mode can be used to access the internal storage device of a Mac without booting it.
    Some of your files have apparently been lost or corrupted. If you don't have backups, they're almost certainly gone forever. It's possible to attempt data recovery on a failed drive, but the more you use it, the less the chance of success. I have no experience in this area.
    As for why the kernel panic happened, that's impossible to say without a panic log, but it was most likely caused by the drive failure.

  • MBP stuck on grey screen

    This morning my MBP, mod 6,2 (8GB, 500GB), started acting strange (would not minimize Word, Safari would crash and re-crash on restart...)
    so I decided to reboot it. Never came back.
    The system sits on the grey screen forever. In many attempts, once or twice it went to the login screen, and after I entered the password, got stuck on that screen removing the cursor.
    So far I have:
    - booted ML in recovery mode, checked and rechecked the HD (verify disk, check permissions....) - all ok
    (recovery mode runs fine, I can browse the web, run disk utility....without any problem)
    - reset PRAM and SMC (even if the problem does not appear related)
    - booted the AHT disk and passed the brief test (am running the extended one now)
    - booted in verbose mode and learned that the system gets stuck in these steps
    Com.apple.launchd          1 com.apple.UserEventAgent-LoginWindow                       #          stopping job
    Com.apple.launchd          1 com.apple.UserEventAgent-LoginWindow                                #          Sent Job SIGKILL
    Com.apple.launchd           1 com.apple.universalaccessd                                           #          stopping job
    Com.apple.launchd            1 com.apple.universalaccessd                                                    #          Sent Job SIGKILL
    Com.apple.launchd            1 com.apple.helpd                                                               #          stopping job
    Com.apple.launchd            1 com.apple.helpd                                                                        #          Sent Job SIGKILL
    Com.apple.launchd            1 com.apple.coreservices.appleid.authentication   #          stopping job
    where # is the process ID, which keeps increasing. The first time it appears, reads 249, then works its way up constantly.
    Any clue on what could be wrong?? I'm mostly interested in backing up the last few days of work before doing anything
    drastic with the system, but need to get in the system to do that.
    Thanks in advance

    If you want to preserve the data on the boot drive, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data, you can skip this step.
    There are several ways to back up a Mac that is unable to fully boot. You need an external hard drive to hold the backup data.
    1. Boot into Recovery (command-R at startup) or from a local Time Machine backup volume (option key at startup.) Launch Disk Utility and follow the instructions in the support article linked below, under “Instructions for backing up to an external hard disk via Disk Utility.”
    How to back up and restore your files
    2. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode by holding down the key combination command-T at the startup chime. Connect the two Macs with a FireWire or Thunderbolt cable. The internal drive of the machine running in target mode will mount as an external drive on the other machine. Copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    How to use and troubleshoot FireWire target disk mode
    3. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.

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