Trying to do a hard reset on ipod touch.. cant seem to get it please help

cant seem to figure out the hard reset on my ipod touch

- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
Just what problem are you trying to solve?

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All credit was lost when i reset my ipod touch i can i get it back

all credit was lost from my account when i reset my ipod touch how can i get it back

Resetting your ipod would have no effect on your balance.
The balance is on the account, not the device.
Check your purchase history to see if something was purchased.
Check you computer and see if the balance is there.

HT1386 i tried to sync my ipad to my itunes using usb but it will say not charging,, i can sync with my ipod touch without any problem... please help..

i tried to sync my ipad to my itunes using usb but it will say not charging,, i can sync with my ipod touch without any problem... please help..

From http://support.apple.com/kb/HT4060 :
The fastest way to charge your iPad is with the included 10W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter. When attached to a computer via a standard USB port (most PCs or older Mac computers) iPad will charge, but only when it's in sleep mode.
iPods need less power to charge them (their wall charger is half the power of the iPad's, 5W as opposed to 10W), so are more likely to charge via USB

Sound comes from my ipod touch but there is no picture please help!

i was playing some music, and went to look at my email, but all thats there is a blank white screen. i have tried turning it off and resetting on my computer and it does not work please help!!! i would be most greatful!!!

Le t the battery fully drain. After charging fro at least an hour try:
iOS: Not responding or does not turn on
If still white or you can't get it to work then time for an appointment at the genius Bar of an Apple store. You seem to have a hardware problem.

2ng gen ipod touch, Apps NEVER work after sync, please help a noob

2ng gen ipod touch, Apps NEVER work after sync.
am i missing something? i basically have to lose all my apps in order to add tunes.
its doing my head in, Help pweeeessee..

Hi
Try to reset your iPod and then deauthorize and reauthorize your computer, then sync the iPod again.
To reset the iPod touch just hold the Home and Sleep/Wake buttons until you see an Apple logo appear.
You can deauthorize the computer from the iTunes Store menu.
This article: http://support.apple.com/kb/TS1702 provides more general troubleshooting tips for applications purchased from the App store.
-Jason

TS3899 Can't send or receive email on iPhone 5 nor my iPad 2? Tried hard resetting, deleting account then adding again-- no luck! Please help!!

CAn someone please tell me how to fix my email problem-- all of a sudden I can't receive or send email-- it's an Apple problem-- cause I can get online-- tried the hard reset and deleting account and adding again-- no luck
thanks
mary

you still didn't answer the question.... unless you mean to say that you have an AT&T e-mail account. (e.g. @att.net)
If that's what you mean, they use Yahoo for e-mail services. Yahoo's mail servers are notoriously bad. This comes up here at least several times a week. The problem is on the Yahoo end. Trust me, the AT&T rep you spoke to doesn't know what they are talking about. Removing and re-adding the account increases the odds that you will actually hit a working server, but it's not guaranteed to do so.
Set up a gmail account or iCloud account and consider switching.

Hard reset on ipod touch

I bought a Ipod Touch from someone and need to do a hard reset on it to get the information from the other person. I would like to use my own apps. Please help!

- This a reset as defined in the users guide:
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Do you want to restore the iPod to factory settings to add your own stuff?
Restoring iPod to factory settings

Ipod touch 5 headphone jack not working please help?

I have tried with multiple pairs of earbuds/ headphones. Either there will be audio in the left, or right, but usually never at the same time unless you twiddle with the headphone plug in. Sometimes there's no audio. I only got the ipod in December, so naturally I'm concerned that there's a problem.
If anyone has experienced anything like this, your help would be greatly appreicated. Also any help on how to fix it/ what I should do about it would be further appreicated.
Thanks so much!!

- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so.
Try the following to rule out a software problem
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack. If the iPod is defective and not abused Apple will exchange it at no cost
Apple Retail Store - Genius Bar

Ipod touch Wifi problem... Please Help :(

Hi. Ive just recently started having trouble with my ipod touch. I cant stand more then 10 yrds away witout it detecting my wifi. All my other devices work fine. Ive tried reseting my ipods and making it back to its normal form and resetting the network and still no result. Ive also turned it off for a few mins and still no results . I recently did though get a little crack on my ipod touch maybe 2 or 3 weeks ago on the top left part of the screen I dont know if that has anything to do with it or what... Idk what I can do. Could someone give me some advice. Should I go to an apple store today? How much might it cost to get this fixed?

Here is Apple's price list. I suspect a hardware problem and it may be related to what caused the cracked screen.
http://www.apple.com/support/ipod/service/prices/#us
You may find that a third-party place like the following is less expensive:
http://www.milliamp.com/ipod-touch-repair-all-generations.html

Ipod touch is unresponsive!!! Please help!!!!

I was updating software for ipod touch 3G, it said there was an error and stopped the download. Now my ipod is frozen with an apple and a 'loading line" under it. I tried resetting but it wont work and it is not being recognized by my computer. i dont know what else to do!

Try placing the iPod in recovery mode and then try to restore it via iTunes. For recovery mode see:
iPhone and iPod touch: Unable to update or restoreo
Next see if DFU mode will make it visible in iTunes so yu can restore it.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

I have a 8gb A1288 (2nd Gen) ipod touch having huge problem during update, please help

I have a 8gb A1288 (2nd Gen) ipod that has been working fine till now. The device asked for a software update and downloaded the necessary software. During the update process; however, something happened and the computer started not recognizing the device now. On the device screen there is a symbol asking for me to connect the cable to itunes but even if I connect it to the computer, the device is not recognized. Resetting the device didn't solve the problem. Could you please help?

Hello!
Tried DFU mode? This stands for Device Firmware Update and/or Download Firmware Upgrade.
This is how to put your device into DFU:
1. Connect to A computer with iTunes open, Turn off (Whilst still connected)
2. Hold Home + Sleep/wake together for 10 seconds.
3. Let go of sleep wake BUT keep holding home for 10 seconds.
This shoould result in a message on your PC/Mac screen. Follow the steps and it should work. Let me know of the results.
~Naomi =P

IPod Touch will not connect to iTunes, please help..

I purchased an iPod Touch yesterday. I synced it up to iTunes, everything fine. After disconnecting and then reconnecting later I found that the computer didn't recongize it and it did nothing but charge the iPod. I've tried many times, all to either have it do nothing, crash iTunes, or give me the message "iTunes could not connect to the iPhone because of an unknown error (0xE8000001)". I've tried reinstalling iTunes, the whole Apple Device Service, the USB problems.. everything. I have USB 2.0, Version 1.1.2 of the iPod, and iTunes version 7.5. Please, please try and answer my problem.
I've also restored using a friends computer, it works fine the first sync after I restore on his comp, but after that it does what I described above.
Please help

I was having the same problem but what I made was:
Conect iPod Touch into a USB port but from the back of the PC
Then *shut dawn* the iPod no lock *shut dawn*
then reinstall iTunes (it has to be iTunes 7.5 o later)
open iTunes
turn on iPod Touch
and it most work
o restart your PC and try again

My ipod touch 4th gen 8gb wont restore please help me because there is nothing else i can do

my 4th gen 8gb ipod touch wont restore, i have disabled my security and tried all of the online steps and still nothing. i have repeated it many times but still it wont restore and keeps coming up with a 1611 error please can anyone help?????

You may well have a hardware problem (i.e., warranty).
http://support.apple.com/kb/TS3694#error1611
If the hyperlink doesn't work, try again. There are problems at the Apple web site.

IPod touch failed set-up via USB - please help?

NB - this is not related to my Mac computer. I am connecting an iPod touch 4th generation to a Windows machine running XP (SP3).
The iPod is new and I can't get it to set up via USB connection to computer running iTunes (I have mobile broadband, and it isn't a wireless connection). I have tried the minimum, older version of iTunes and the most up-to-date version.
On connection, both the iPod and iTunes acknowledge each other and the iPod charges. It says "connected to iTunes", but does nothing further. Once the screen saver blanks the screen, it simply shows "connect to iTunes" again, clearly part of the set-up process, when I re-activate the screen.
In iTunes, the iPod Touch comes up under "Devices" at the left-hand side of the iTunes display, but I can't click on it to reveal anything about the iPod - nothing happens. At the same time, a progress bar appears at the tope of hte window saying, "accessing iTunes store" (I'm assuming this must be part of the set-up process?!), but it never completes. Sometimes, I get an error message telling me I have no active internet connection (the connection IS active, but I have also emailed my service provider in case this is relevent), but mostly it just hangs - in short, I can't do anything.
I can't tell you which version of the iOS the iPod is running, because - you've guessed it - it will only run its set-up procedure, and that's not completing, so I can't find out anything about it...
So disappointed, and very dispirited after spending days on this and getting nowhere. Apple has not responded to a service request thus far.
Desperate to get this sorted out, because the whole point of finally getting an iPod (which everyone told me would be so simple to set up and use) is because I'm doing a really big charity walk in a couple of weeks - that, and the training walks, are really long (next one, tomorrow, is seven hours), and doing them without music is soul-destroying.
If you can help, I'd be grateful beyond words.
Thanks for reading,
Sheri.

Why do Apple not respond to correctly initiated support requests?
This is taking weeks to fix on my own - that is *crazy* in this day and age. Here is an update. Sorry it's long, but it's in case it helps anyone else. I tried *everything*.
What did it in the end was a tiny - REALLY tiny - thing, but I suspect it wouldn't have worked if not in combination with several other things.
It's a setting in internet explorer, which I use rarely if ever, but a friend (i.e. a stroke of luck that he was around) pointed out that iTunes uses it in the background to work properly, and it's a security setting in the "Advanced" tab of the "Internet options" bit of IE. You need to UNtick the box for "Check server's certificate revocation". Which suggests that, before doing this, iTunes was going into an endless loop of checking. Not sure about that, but anyway - it worked in terms of getting the oPod recognised and set up (but see later in the post for the current situation). BUT... before that, I'd had to:-
1. via my firewall, open two ports (80 and 443) needed by iTunes (I think this was key as well, actually - why on earth doesn't this sort of support come with the kit?)
2. uninstall latest iTunes and revert to a previous version (may or may not have been necessary, but seemed logical especially as the iPod's iOS wouldn't be up-to-date) - that needed doing twice, as the first version I tried was *too* early for a 4th generation touch
3. flush the resolver cache several times, and various other command-line actions
4. try all connecting and communicating in different orders (e.g. trying to authenticate iTunes *first*, before connecting iPod) - but now I've seen the set-up process once through in its entirety, it's become *so* obvious that none of that was working, so it's partly my inexperience with iPods which made it take so long to find the solution
5. try to set it up via the iTunes website instead (fail!)
6. test secure site (https) access and inputting various server addresses to see if my firewall or mobile broadband provider was blocking them
7. attempt connection with various parts of virus protection and firewall disabled, and even disable the entire firewall
Not to mention endless emails and discussion forum contributions, reading and tweaking, all the re-boots...
CURRENT SITUATION
Lots of aspects working, but as soon as I ask the iPod to do anything internet related (use Safari, access App Store, etc - or even just sign in), it returns the message, "Cannot connect to iTunes store" - despite being connected by a cable to a computer which IS connected to the internet and IS running iTunes, IS accessing the store, HAS synced with and updated the iPod...
Absolutely NOTHING in Apple "support" discussions/documents makes any difference, and is almost exclusively aimed at those connecting wirelessly anyway (so lots of stuff about routers, DNS settings, etc.); wireless is not an option oopen to me.
Unbelievable.
Any suggestions which don't just point me to an Apple support document would be very welcome, because I think I have read them all...

My ipod touch won't turn on. Please help!

I plugged it into the computer and the computer couldn't recognize it. Then when i unplugged it, it shut off and won't turn back on. I tried restoring it, updating iTunes, holding the lock and home button for 10 seconds, and putting it in recovery mode, but nothing seems to work. It's never been jail broken, and I've only had it for about 2 months. Anything else i can do to fix it?

You can try placing the iPod in recovery mode to see if iTune will see it:
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
After that I would make an appointment at the Genius Bar of an Apple store.

Trying to do a hard reset on ipod touch.. cant seem to get it please help

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