Trying to download an app but, I get prompt to answer security questions. I answer the questions but, then the session times out.

I have this problem too, I don't know what to do.
Could it be a connection issue to do with the ios 6 update?

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I am trying to download an app and keep getting this error message: "Could not sign in. An unknown error has occurred" keeps popping up.

This is a question for a mini iPad...
I am trying to download an app and keep getting this error message: "Could not sign in. An unknown error has occurred. I have tried shutting down and restarting. I've tried changing the password. I get the error message with free and not free apps. Any suggestions on how to fix?

Reports are that this is a problem with the iTunes Store that they're working on. Some people have had success after signing out of their account and back in. If that doesn't work for you, wait a few hours or perhaps until tomorrow and by then they may have the problem sorted out.
Regards.

I try to download an app, and it says that there is an error in the app , Ive tried to download other apps and i get the same error. can someone help?

I try to download an app, and it says that there is an error in the app , Ive tried to download other apps and i get the same error. can someone help?

You need to reinstall the App Store.
Use Lion Recovery to do that.

TS1702 I tried to download an app an it gets all the way to the installing part an it quits an will not finish downloading. What do I do??

I tried to download an app an it gets all the way to the installing part an it quits an will not finish downloading. What do I do??

You won't be able to change your rescue email address until you can answer 2 of your questions, you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

When trying to download shockwave player I keep getting a message that an additional plug in is needed but it won't allow me to download it

I am trying to update shockwave player, on firefox, thee bar does not come up asking me to allow only a bar comes up telling me i need an additional plug in to install but I am not able to download the plug in,

Check your mac's Serial Number.
Some people have problems with missing serial numbers on their Macs and that's the message you get when this happens.
Click on the Apple at the top left of the screen, open "About this Mac" and click on "More Info". You should see a list with information about your Macbook Air. Check that on the Serial Number field you have your Mac's Serial. If you have "SystemSerial#" written instead then that's your problem.
You can re-enter your serial number if you have a USB CD drive, it's not very straightforward but I can walk you through it if you need it.
Cheers

When trying to download an app or song it asks for my security questions I be answered but neither of the questions that are to choose from have been set by me!? What do u do? I don't know the answers :(

Does anyone know what the issue is and how to fix it?

Answered in the other thread you posted in:
i am trying to download new software and my mac keeps asking for the administrator name and password... i enter my apple…
Please don't post in more than one place. It can lead to people wasting their time answering a question which has already been answered elsewhere.

I have been trying to download free apps and keep getting error messages about problem with pmts, no matter what credit card I use. Why

Why is this happening? It shouldn't on free updates or apps.

Kimmie65 wrote:
Why is this happening? It shouldn't on free updates or apps.
Based on what you have said so far there is no way to answer your question. You must have a valid payment method on file with the iTunes store, even to download free apps. The payment method is used to verify who you are. The profile information in your iTunes account must match the information for the credit card you have entered.

Apple, I downloaded a app from tongbu (minecraft pe) and it ask for my Apple ID details and then the app crashed I am scared that it will get my Apple ID and use it on my credit card please tell me what should I do but I don't want to factory reset .

Hi I downladed minecraft of tongbu, and it asked for Apple ID, it crashed I think it is used to get Apple ID and use it on MY credit card please tell me what to do. I do not want to factory reset because I have a lot of gaming progress, tell me what should I do, I beg you.

Hello there wkertisrags,
It sounds like you are concerned about your Apple ID security. I would start by resetting your Apple ID password with this article:
Apple ID: Changing your password
http://support.apple.com/kb/ht5624
You can also add some enhanced security with Two-Step Verification, and here is some more information on that:
Frequently asked questions about two-step verification for Apple ID
http://support.apple.com/kb/ht5570
If you feel your account data or security has been compromised you may want to reach out to our Account Security team with this article:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thank you for using Apple Support Communities.
Take care,
Sterling

TS2446 I tried to download an app and it made me answer security questions that I didn't know now I'm locked out of my apple ID till I get them right what do I do?

When I tried to download an app that was 0.99 cents it asked me to answer some security question. I put in my password and the questions popped up( I don't remember ever giving an answer to these questions). After a numerous amount of try's it locked me out of my apple ID and said I can not buy anything until I get the questions right. I was wondering if there was any way for me to find them out, because there is no I forgot option to click on. If so how can I find them out?

You won't be able to change your rescue email address until you can answer 2 of your questions, you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

Can someone please assist me. I was given an iPod 3G as a gift and I tried to download various apps and it told me that my iPod needs to be iOS 7 or more but I checked and my iPod is at its latest upgrade which is 6.1.6, how can I get those app?

Can someone please assist me. I was given an iPod 3G as a gift and I tried to download various apps and it told me that my iPod needs to be iOS 7 or more but I checked and my iPod is at its latest upgrade which is 6.1.6, how can I get those app?

See a a version compable with your iPod is available:
Starting when iOS 7 was released, Apple now allows downloading the last compatible version of some apps (iOS 4.2.1 and later only)
App Store: Downloading Older Versions of Apps on iOS - Apple Club
App Store: Install the latest compatible version of an app
You first have to download the non-compatible version on your computer. Then when you try to purchase the version on your iPod you will be offered a compatible version if one exists.
Also, if you have iOS 6.1.6 yo have a 4G (has cameras). A 3G does not have cameras and can only go to 5.1.1

I tryed to download facebook app to my itouch 4g but says need iphone 3.0 how can i get it

i tryed to download facebook app to my itouch 4g but says need iphone 3.0 how can i get it

Which ipod generation do you have?
For original:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
Otherwise, click check for updates.

I have tried to download an app on my itouch but am getting an error message itmm. Is there a solution to fixing this. Thank you

I have tried to download an app on my itouch but am getting an error message itmm. Is there a solution to fixing this. Thank you

Seems to be a day long problem Apple is having concerning updates, mainly for ipod and pads. So the solution is just wait it out.

I'm trying to download an app on the "new i pad" from the app store, but I get a message saying "cannot connect to the i tunes store. My wireless network is up and running. What gives?

I'm trying to download an app from app store but get a message saying cannot connect to i tunes store--my wireless network is working. What gives?

This issue is cropping up everywhere on the iPad site, leading me to believe that it is an iTunes server glitch. I am able to connect without issue in the northeast U.S.
You can try this ....
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Sign in and try again.

I've tried to download an app that I used to have but deleted. I get the message "You've already purchased this, so it will be downloaded now at no additional charge." BUT it won't download.

I've tried to download an app that I used to have but deleted. I get the message "You've already purchased this, so it will be downloaded now at no additional charge." BUT it won't download.

Are you certain you have enough memory left on your device to accommodate the app? Also, are you certain that an iOS 8-compatible version has been released by the developer? If the answer to both questions is "yes", then try downloading it via an iTunes sync.
Cheers,
GB

Why do I keep getting an unknown error when trying to download an app from the app store on my iPod touch 4th generation when I put in the correct password?

I keep getting the same unknown error has occurred when trying to download an app what is wrong?

as an example.. from the sprint forum for a different device (unsure what device.. it's just not an iphone since no iphone or ios device has these settings -- ive seen this advice several times and I believe it's some form of android.. but not sure)
advice from the carrier advisor --
"Clear data in the Dialer and Dialer storage.... under manage Applications> All.
That is Settings - Applications - Choose All to view All choices - then find Dialer and clear the Data. Repeat this for the Dialer Storage as well. I personally also deleted the message thread first from the text message window and my log history which is a menu item from your call screen."
and another for you from a customer -- it is sprint again.. but this time a Samsung Epic
"OMG ... if someone can't tell me how to fix this "9230: Message sent using invalid number of digits..." error, I'm going to scream. My husband and I both have Sprint Epic phones and love them EXCEPT for this one problem! Help!"
Maybe they should sue Samsung?

Trying to download an app but, I get prompt to answer security questions. I answer the questions but, then the session times out.

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