Trying to download iOS 5.1 to my ipad2 through itunes on mac - box says contacting the ipad update server and never connects

contacting the ipad update server ... " is the continuous message i have been getting for 2 days when ipad2 is connected to macbook pro via usb - connection is never made
"unable to check for update - an error occurred while checking for a software update - cancel or try again"
is message when i try to update from ipad 2 directly
i am currently in the caribbean could these be problems of being outside of the U.S.?
or just server overload?
any suggestions - firewall off

Just found this fix from another post: 
Make a temporary update to your DNS settings go to:
SYSTEM PREFERENCES>NETWORK>ADVACED>DNS
change DNS by adding ( + )
208.67.222.222
then
208.67.220.220
click okay/apply after. then try the update. after the update, just delete the two open DNS server numbers. should revert back to your old one.
http://docs.info.apple.com/article.html?path=Mac/10.7/en/mh14127.html
See the an

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